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Summary of reviewsNautilux Rethymno by Mage Hotels is a brand new, stylish and luxurious 5-star hotel that offers a calm and peaceful ambiance for guests looking for a high-class beachfront getaway in Rethymno. The staff are friendly, attentive and go above and beyond to make guests feel at home. The rooms are spacious, comfortable and offer high-quality amenities, including Jacuzzis and private plunge pools in some of them. The hotel's spa services and gym are fantastic and the outdoor pool area is beautiful and serene with easy access to the private beach. The hotel's location is ideal with direct access to the beach and the beautiful city of Rethymno is nearby and easily accessible. The breakfast buffet is a standout feature with guests raving about the variety and quality of the dishes. Guests enjoy outstanding dinner as part of their full board experience, although some had issues with the food served after dinner. The beach is a standout feature with direct access from the hotel and abundance of comfortable sun loungers. The staff at Nautilux Rethymno by Mage Hotels are exceptional and provide a warm and welcoming atmosphere throughout the hotel. Overall, Nautilux Rethymno by Mage Hotels is a fantastic choice for anyone looking for a modern and stylish with excellent service. Show more
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Luxury Hotel
This 5-star hotel provides a luxury experience with direct access to the beach. It features a wellness and spa area offering luxurious treatments and amenities, along with seasonal outdoor pools, focusing on relaxation and unwinding.
Beachfront Hotel
This 5-star beachfront hotel offers a seasonal outdoor swimming pool, fitness center, and garden. It combines city hotel convenience with resort amenities and direct beach access, providing a luxurious experience.
Hotel near The Beach
Offers direct access to the beach, blending city hotel convenience with resort amenities. It provides a 5-star experience with sleek design and warm Greek textures.
Hotel Taking Steps Towards Sustainability
Situated on the alluring shores of Rethymno, Nautilux by Mage Hotels embodies the perfect blend of sustainability and luxury. A strong advocate of environmental respect, Nautilux is rooted in the belief that even the smallest efforts can lead to significant environmental benefits. This belief has shaped an ethos that guides the training of the hotel staff, turning them into valuable contributors to their community's wellbeing. The hotel itself is built to Energy Class A specifications, highlighting its dedication to minimizing energy consumption. Equipped with Variable Refrigerant Flow (VRF) heating pumps, the hotel ensures efficient temperature management with minimal energy usage.
Continuing its green practices, Nautilux utilizes LED technology for lighting across the premises. The LED bulbs utilized in the hotel are recognized for their durability and energy-saving capabilities, and can be completely recycled, thus conforming to the hotel's environmental objectives. To enhance energy efficiency even more, the hotel capitalizes on the region's plentiful solar energy via the implementation of photovoltaic systems, consequently lessening reliance on exhaustible resources. An automatic sprinkler irrigation system nurtures the hotel's lush flora, demonstrating sustainability in the most basic aspects of hotel maintenance. Recycling forms a core policy, implemented throughout the hotel's operations. Furthermore, Nautilux pays homage to its locale by sourcing food supplies from local, seasonal produce, supporting community businesses while providing fresh, delicious fare to its guests. All these practices underline Nautilux's commitment to environmental stewardship while offering a remarkable stay experience.
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Rainwater collection and usage
Use of non-toxic cleaning products
Serving organic food at the restaurant
LED lighting throughout the premises
Employees are trained to follow environmental policies
Carbon footprint is measured by recognised CO2 measurement tool
Bicycles provided to guests
Electric car charging station(s) available
Toilets flush up to 6 litres per flush
Wastewater is reused after treatment
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
Organic waste is composted
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Air-conditioning and heating automatically switches off when windows are open
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Nautilux Rethymno by Mage Hotels
Hotel for Honeymoon
This hotel offers elegant accommodations and a range of amenities, including a swimming pool and on-site dining. Its central location provides easy access to Rethymno's attractions and beaches. The hotel's stylish design and attentive service create a comfortable and romantic stay.
Hotel with Spa
A haven of tranquility, the Nautilux Wellness & Spa center at the Nautilux Rethymno by Mage Hotels serves as an idyllic escape. Tailored to provide a serene oasis, this space offers a broad array of luxurious treatments and amenities, allowing guests to fully disconnect from the stresses of everyday life. The center is meticulously designed, encompassing a relaxation area, a variety of treatment & massage rooms, a heated indoor pool, and a beauty salon dedicated to hair and nails.
The Spa boasts an assortment of pampering experiences including massages, facials, and body treatments. Administered by expert therapists, each service is designed to cater to diverse preferences and needs. Guests can enjoy the benefits of a traditional Greek massage or opt for one of the signature treatments. Additionally, unique amenities such as a salt sauna, steam bath, emotional shower, and relaxing chairs add to the holistic wellness experience. Whether one is seeking relaxation or rejuvenation, the Nautilux spa presents the perfect blend of luxury and tranquility.
Size of the spa facilities: Indoor area: 300 m2 (3229 ft2)
Spa facilities:
Indoor pool(s) - Number: 1
Heated pool(s) - Number: 1
Private massage and treatment room(s) - Number: 2
Sauna(s) - Number: 1
Infrared Sauna - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Hot tub(s) / Jacuzzi(s) - Number: 1
Public bath(s) - Number: 2
Private bath(s) - Number: 2
Open air bath(s) - Number: 2
Relaxation Room(s) - Number: 1
Fitness area
Sun loungers
Spa facilities opening hours:10:00 - 18:30
Cost for using spa facilities:upon usage and or services
Spa services:
Facial treatments
Body treatments
Hair treatments
Signature treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Sports massage
Signature massage
Body wrap
Foot bath
Aromatherapy
Hair styling
Hair cut
Hair colouring
Make up
Manicure
Pedicure
Spa cuisine menu
Spa services hours:10:00 - 18:30
Approximate cost of spa services: 30-undefined
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Answers last updated by Nautilux Rethymno by Mage Hotels
Provides modern and comfortable rooms with sea views, creating a relaxing atmosphere. The beachfront location allows for romantic walks along the shore.
Hotel with Swimming Pool
This 5-star hotel offers a seasonal outdoor swimming pool, fitness center and garden. It provides direct access to the beach and combines the amenities of a city hotel with a resort experience. Nautilux offers elegant dining and a spa.
Heated Pool Indoor Pool Private Pool Outdoor Pool
Number of pools3
Pool 1 information:
Name of the pool:spiral pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Zero-edge pool
Pool surface size:250 m2
Pool minimum depth:0,5 m
Pool maximum depth:1,4 m
Pool maximum length:15 m
When is the pool open?From 15 April to 10 November
Opening hours:10:00 - 18:30
The pool also has:
Lifeguard supervision
Lifesaving equipment
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
Spa facilities
Sauna
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 2 information:
Name of the pool:lake view
Location of the pool:Outdoor pool
Is it a pool of special type?
Zero-edge pool
Pool surface size:250 m2
Pool minimum depth:1 m
Pool maximum depth:1,4 m
Pool maximum length:15 m
When is the pool open?From 15 April to 10 November
Opening hours:10:00 - 18:30
The pool also has:
Lifeguard supervision
Lifesaving equipment
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
Spa facilities
Sauna
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 3 information:
Name of the pool:spa
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
Zero-edge pool
Pool surface size:100 m2
Pool minimum depth:0,5 m
Pool maximum depth:1,4 m
Pool maximum length:10 m
When is the pool open?From 15 April to 10 November
Opening hours:10:00 - 18:30
Pool heating period:All year
The pool also has:
Lifeguard supervision
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Spa facilities
Sauna
The water of the pool is sanitized using:
Chlorine
Answers last updated by Nautilux Rethymno by Mage Hotels
Nautilux Rethymno features three cutting-edge conference rooms, ideal for productive meetings, conferences, and celebrations. The hotel can accommodate up to 350 participants in theater style across more than 450 sqm, and offers high-quality audiovisual technology and elegantly designed spaces to foster a professional atmosphere.
Hotel with Parking
Offers dedicated parking spaces for guests ensuring convenience. Its location provides easy access to Rethymno Town while keeping parking hassle-free.
EV charging stations
Location of parking spaces:
At the basement(s). Number of spaces: 40
Outdoors, not covered (inside the premises). Number of spaces: 5
Number of parking spaces reserved for people with disabilities:5
Cost of parking:Free
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Valet parking: Guests' vehicles are parked for them.
Should the guests notify you about reserving a parking space before checking in?Not necessarily
Total number of electric vehicle charging points:1
Answers last updated by Nautilux Rethymno by Mage Hotels
This hotel offers access for guests with reduced mobility to all public areas. They have specially designed rooms for guests with reduced mobility, including Superior rooms with a plunge pool. The Tropical Green Lake Outdoor Pool is also designed to be accessible.
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: amea rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Answers last updated by Nautilux Rethymno by Mage Hotels
This 5-star hotel features a state-of-the-art fitness center with modern cardio and strength-training equipment. The gym overlooks the hotel's gardens, offering a workout with a view. It is part of a 450 sqm Coral Wellness Spa & Gym area.
This hotel offers luxurious rooms with the option of having an indoor Jacuzzi. Many visitors have been happy with their room's jacuzzi. The staff is fantastic and the platinum suite is very spacious and beautifully designed with a private terrace and a jacuzzi that overlooks the sea.
Hotel with EV Charging Stations
This 5-star hotel is located in Rethymno Town and offers an electric vehicle charging station. It is a beachfront property with a seasonal outdoor swimming pool, fitness centre, and a restaurant. The hotel is adults-oriented.
5-Star Hotel
This beachfront hotel offers a blend of city convenience and resort-style luxury. It features indoor and outdoor pools, a fitness center, and a spa. Guests consistently praise the exceptional service, modern design, and high-quality breakfast.
Hotel where Extra Health & Safety Measures Have Been Taken
Certified with the 'Health First' protocol, this hotel implements thorough cleaning and disinfection, especially on frequently touched surfaces. Rooms are disinfected before new arrivals, and decorative items are removed. Hand sanitizers are available in public areas, and furniture is arranged for social distancing. Contactless check-in and payment are encouraged. The hotel also uses an automatic cleaning system and ecological chlorination products for its pools, ensuring 2m distance between sun loungers, and disinfects them after each use.Arrival
Do you perform temperature checks upon guests' arrivals? Other as per law regulations
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? No
Answers last updated by Nautilux Rethymno by Mage Hotels
The hotel offers a modern outdoor pool area with comfortable sun loungers. Its beachfront location provides easy access to swimming in the sea.
Hotel with Private Pool Rooms
The five-star Nautilux Rethymno by Mage Hotels is located in the center of Rethymno, Crete. You will be charmed by the spectacular spiral architecture and lively personality of this breathtaking hotel the moment you step foot inside.
The Junior Suite with Private Pool & Pool View is one of the hotel's luxury suites with private pools. Each of those suites has a small table and comfortable seats in front of your own private pool. You may enjoy your own little paradise in solitude thanks to a plexiglass barrier separating the pools from the other suites.
You may enjoy the private pools in the Junior Suites as well as a variety of other rooms and suites with pool access. For a more private and quiet experience, consider the Superior Room with Plunge Pool & Pool View, or select from a choice of rooms and suites with hot tubs.
The private pools at Nautilux Rethymno by Mage Hotels are the ideal place to unwind and soak up the Mediterranean sun, whether swimming in your own private pool or resting on the comfy chairs with a cool drink in hand.
Hotel with Indoor Pool
This resort offers a seasonal indoor pool, complete with complimentary cabanas, sun loungers, and pool umbrellas. The indoor pool is part of a well-equipped spa and fitness center, providing guests with options for relaxation and exercise.
Hotel with Heated Pool
This 5-star hotel offers a blend of city and resort vibes with direct beach access. It features stylish rooms, a serene spa, and multiple pools, providing a luxurious experience with heated pool options.
Room Types
Standard RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Semiground Patio Room with Hot TubThis double room features air conditioning, minibar and bathrobe. It is located in a Semiground Level.
Classic Room Sea ViewThe spacious double room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Verdant Room with Garden ViewThis air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Superior Room with Plunge Pool & Pool ViewGuests will have a special experience as this double room provides a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.
Executive Suite with Hot Tub & Sea ViewThe hot tub is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Junior Suite with Private Pool & Pool ViewThis suite's standout feature is the pool with a view. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Deluxe Suite with Hot Tub & Sea ViewThis suite's standout feature is the hot tub. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.
Maisonette with Hot Tub & Sea ViewThis apartment features a hot tub. This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.
Nautilux Suite with Hot Tub & Sea ViewGuests will have a special experience as this suite provides a hot tub. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
About Nautilux Rethymno by Mage Hotels
License: 1239296
Guest Reviews
Location
Located right on the beach, Nautilux Rethymno by Mage Hotels offers an excellent location for those looking for a beachfront getaway. The hotel staff is amazing and very attentive to guests. You'll have direct access to the beach from the pool and the private beach is another top feature. The hotel's location is ideal as it is easy to travel to other towns and only 2km from the old town. While some guests found it noisy due to street noise, those who preferred a quieter stay could choose pool side rooms. The beautiful city of Rethymno is nearby and easily accessible from the hotel. You can reach the center of Rethymno by walking, which takes around 25-30 minutes along the promenade, or by a 10-minute bus ride. The location is also great for the beautiful view of the sea and fantastic access to the beach. Overall, Nautilux Rethymno has a prachtig mooie locatie for guests to enjoy.
Breakfast
Guests of Nautilux Rethymno by Mage Hotels rave about the outstanding breakfast buffet offered at the hotel. With a large variety of delicious and high-quality items to choose from, including Greek dishes, guests found themselves thoroughly satisfied with the breakfast options. Coffee is served and fresh orange juice and smoothies are available. Some guests even enjoyed the Sunday brunch with live music. The breakfast buffet is so exceptional that it's often the favorite meal of the day for many guests. The dinner buffet is also varied and of high quality. Despite the occasional mention of the breakfast options being slightly repetitive or not varied enough, guests overwhelmingly agree that the food quality is excellent. All-inclusive breakfast, petit déjeuner and frukosten are all words used to describe the top-level buffet. Overall, the breakfast experience at Nautilux Rethymno by Mage Hotels is a must-try.
Dinner
Guests of Nautilux Rethymno by Mage Hotels enjoyed outstanding dinner as part of their full board experience with high quality food and drinks. However, some guests were disappointed with the food served after dinner and until midnight. Some mentioned that the dinner buffet closed too early for their taste at 9:30 pm. Despite a great breakfast/dinner buffet, the dinner restaurant was subpar for some guests who did not enjoy any of the food during their stay. They noted a limited choice and issues with the food, such as cold dishes, insufficient sauce for chicken nuggets and wrong sauce for Caesar salad. Guests who tried the room service menu were also disappointed with its quality. Despite some flaws, most guests praised the dinner buffet with its changing Greek specialties and excellent quality of dishes for €20 per person.
Rooms
Nautilux Rethymno by Mage Hotels boasts incredible, stylish and immaculate rooms that are newly designed to a high standard. Guests appreciate the spaciousness, comfort and cozy atmosphere of the rooms with nice design touches and virtually silent A/C. The property is amazing, modern and well-decorated and many rooms offer fantastic sea or pool views, jacuzzis or private plunge pools. Some guests find the technology in the rooms a bit overwhelming and some had issues with noise or storage space. However, the majority of reviews rave about the quality, luxury and comfort of the rooms, making Nautilux Rethymno a fantastic choice for anyone looking for a modern and stylish hotel with excellent service.
Beds
The Nautilux Rethymno by Mage Hotels offers a great sleeping experience with its super comfy beds and pillows that guests loved. The rooms were also noted to be very clean and comfortable with some even describing the beds as exceptional. However, a few reviews mentioned that the beds were too low and the mattress just okay. Some guests also received two single beds put together instead of a queen bed. But overall, the hotel did not disappoint with the good quality sunbeds and comfortable sleeping accommodations.
Cleanliness
The reviews for Nautilux Rethymno by Mage Hotels are overwhelmingly positive when it comes to cleanliness. Guests describe the hotel as immaculate, very clean and exceptionally clean and brand new. Even the rooms are said to be beautiful and of perfect cleanliness. However, a few guests reported issues with the cleaning staff not knocking before entering the room. But overall, the hotel is everywhere clean and the cleaning is very well done. The staff is also described as extremely friendly and accommodating. The hotel's architecture and design are also praised with many describing it as modern with great attention to detail. Although a few guests reported flaws, the reviews paint a picture of a new and stylish hotel with fantastic service.
Staff
The staff at Nautilux Rethymno by Mage Hotels receives rave reviews from guests with many describing the service as exceptional and 5-star. Guests highlight the friendliness and helpfulness of the staff, who always have a smile and go above and beyond to make their stay comfortable and enjoyable. The front desk staff, waiters and front office manager all receive special mentions for their excellent service. Guests also note that the pool bar staff are particularly attentive, making sure guests are always hydrated without leaving their sun loungers. The staff's kindness, attentiveness, professionalism and willingness to help create a warm and welcoming atmosphere throughout the hotel, which guests greatly appreciate. Overall, the staff is one of the best things about the hotel and guests highly recommend Nautilux Rethymno by Mage Hotels for their amazing staff, quality of food and accommodation.
Spa
Guests at Nautilux Rethymno by Mage Hotels have praised the hotel's spa services with a variety of treatments on offer including massages and an indoor pool. One reviewer thanked spa therapist Eleni for their skilled hands and another highlighted the beauty of the spa area. However, some guests noted that certain services, such as the sauna and whirlpool, come with an additional cost and can be quite expensive. A few guests had negative experiences with the massages. On a positive note, one reviewer was thrilled with the decadent inclusion of a whirlpool in their room. Overall, the hotel's spa services and gym were considered excellent by guests.
Pool
Nautilux Rethymno by Mage Hotels is an idyllic and peaceful retreat with excellent amenities that make for a relaxing stay. With a private beach that has an abundance of comfy sun loungers and an impressive main pool set in a horse shoe shape, guests have plenty of options to soak up the sun. The pool is beautifully maintained and well equipped with free loungers and attentive staff who ensure guests stay hydrated without even leaving their sun lounger. Surrounding the two gorgeous pools is beautiful landscaping that adds to the serene atmosphere. In the evening, guests can enjoy great live music around the pool. While some guests found the outdoor pools to be cold, indoor heated pools were also available. For guests looking for a more exclusive experience, private pools are available, however, they are mostly in the shade. Overall, both the pool and private beach areas were absolutely pristine and the staff were excellent.
Beach
The beach at Nautilux Rethymno by Mage Hotels is a standout feature according to guest reviews. The beach area is excellent, extending directly from the pool with an abundance of comfortable sun loungers and nice facilities including a bar service. However, the beach is pebble and not sandy and although beautifully furnished, does have a lot of rocks. Despite this, the beach is said to be better than most other hotels and there is direct beach access from the hotel. The beachfront location is very nice and there are great access and beach set up. The hotel provides extra comfy sun loungers, double beds and towels generously. The location is also convenient, being situated close to the old town and great restaurants. Overall, the Nautilux Rethymno by Mage Hotels is an excellent choice for those looking for a pristine, beach with direct access from the pool.
Parking
Guests of Nautilux Rethymno by Mage Hotels can enjoy free parking with the convenience of valet service. The underground parking is a great option for those looking to keep their car cool in the summer heat. Some guests have mentioned that the staff parked their car for them every day to ensure its safety. However, a few reviews mentioned difficulty with parking with one guest having to park at a nearby port due to limited parking options. While the hotel garage is still under construction, the available underground parking provides ample space for guests to park their vehicles.
5 Star
Nautilux Rethymno by Mage Hotels is a brand new 5-star hotel where everything is modern, clean and stylish. It offers a luxury experience with true 5-star service and a calm and peaceful ambiance throughout the property. Guests have described their experience as absolutely flawless and the hotel truly deserves its 5-star rating. With high levels of service and beautifully designed facilities, Nautilux Rethymno by Mage Hotels is definitely a 5-star hotel and a superbe place to stay in Rethymno.
Rooms with Jacuzzi / Hot-Tub
The Nautilux Rethymno by Mage Hotels offers luxurious rooms with the option of having an indoor Jacuzzi, but there are some downsides. The Jacuzzi costs extra to use and there were reports of issues with the hot tub, taking up to two days to fix. Some guests reported loud water noises coming from Jacuzzis in other rooms. However, when the Jacuzzi is working properly, guests raved about it being a luxurious and spacious addition to the room with some even having a sea view. The rooms with Jacuzzis are exceptional and some even have a spa bath option instead. For those who want to upgrade, there is a suite with a Jacuzzi and a crazy room. Some guests also noted that the staff was friendly and professional and the hotel is modern, luxurious and located right on the beach. Overall, the availability of the Jacuzzi in the room is a real highlight for guests.
Private Pool
The private pools at Nautilux Rethymno by Mage Hotels have received mixed reviews from guests. Some found them to be a luxurious addition to their room with chic plunge pools and hot tubs on the patio. Others were disappointed by the cold water and lack of sun with some even saying their private pool was in the shade all day. Despite these shortcomings, many guests were still pleased with the quality of the rooms with some even opting to upgrade to a room with a private pool. However, a few guests noted a lack of storage in some ground floor rooms with plunge pools. Overall, while the private pools may not have been perfect for everyone, they added an extra touch of luxury and exclusivity to guests' stays.
Outdoor Pool
The outdoor pool at Nautilux Rethymno by Mage Hotels is a highlight according to guest reviews. The pool is lovely, relaxing and beautifully maintained with plenty of comfortable sunbeds. It is set in a horseshoe shape around the main pool which extends directly to the beach. Guests appreciate the quiet pool area and the private beach, both of which are pristine. The hotel boasts two swimming pools, including one with a gorgeous sea view. However, the private pools are not recommended due to their cold temperature and lack of sunshine. Some guests mention slightly heated water in the main pools, while others praise the comfort of the thick-cushioned sun loungers. Overall, the outdoor pool area is a beautiful addition to a stunning location with friendly staff who are dedicated to making guests feel welcome.
Luxury
Nautilux Rethymno by Mage Hotels is a truly exceptional 5-star hotel that boasts a beautiful and modern property design. Guests are treated to state of the art facilities and a true 5-star service that creates a calm and peaceful feeling. Many small design touches found throughout the hotel impress guests and make them feel like they are staying in an exclusive and luxurious place. The hotel offers luxury at an affordable price and is considered a true gem by its guests. While some reviewers did note that the hotel did not live up to their expectations of a 5-star level, the vast majority categorized Nautilux Rethymno as an outstanding and exclusive hotel in every way. The hotel is recommended for a luxurious stay in the heart of Rethymno and the location right on the beach cannot be beaten.
Yes, Nautilux Rethymno by Mage Hotels has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Private Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Nautilux Rethymno by Mage Hotels. For more information, read the answers to the Spa questionnaire
No, Nautilux Rethymno by Mage Hotels doesn't allow dogs.
Yes, parking facilities are available at Nautilux Rethymno by Mage Hotels. For more information, read the answers to the Parking questionnaire
Yes, Nautilux Rethymno by Mage Hotels has a gym. For more information, read the answers to the Gym questionnaire