The Arbern Hotel x Bistro - SHA Extra Plus
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Summary of reviewsThe Arbern Hotel x Bistro - SHA Extra Plus offers a highly praised and convenient central location, just a short walk from Phuket Old Town with easy access to scooter rentals, restaurants, markets and transportation hubs. This prime positioning allows for both a quiet stay and accessibility to various attractions and services, making it ideal for exploring Phuket.
While the absence of breakfast service has garnered mixed reviews, this is mitigated by numerous nearby options and a promising indication that breakfast may be reinstated post-pandemic. The hotel’s bistro and restaurant, especially noted for its exceptional ramen, provide a delightful dining experience with high-quality, reasonably priced Japanese cuisine and a cozy atmosphere suitable for meals and work.
Guests commend the rooms for their cleanliness, stylish décor and comfort. Though some find them smaller than expected with minor noise issues, the overall tidiness and maintenance are well-appreciated, contributing to a cozy and budget-friendly stay.
Cleanliness receives high acclaim with spotless rooms and common areas maintained to high standards. Modern renovations and attentive cleaning staff ensure a fresh and inviting environment, enhancing guest comfort.
The exceptional staff is a standout feature, known for their friendliness, helpfulness and professionalism. Reception personnel, in particular, provide warm welcomes and efficient service, significantly enhancing guest satisfaction.
WiFi experiences are mixed with some guests reporting strong and reliable connections and others facing occasional connectivity issues. Parking is available, albeit with some limitations, but the hotel’s efforts to arrange transportation add convenience.
The beds receive positive feedback for comfort and cleanliness, though opinions on firmness vary. The spaciousness and quality of the bedding contribute to an overall pleasant sleep experience.
As a three-star hotel, The Arbern Hotel x Bistro offers excellent value with a maintained and modern ambiance that feels upscale. Its central location, combined with quality amenities and exceptional service, makes it a highly recommended and comfortable choice for travelers seeking both affordability and satisfaction.
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While the absence of breakfast service has garnered mixed reviews, this is mitigated by numerous nearby options and a promising indication that breakfast may be reinstated post-pandemic. The hotel’s bistro and restaurant, especially noted for its exceptional ramen, provide a delightful dining experience with high-quality, reasonably priced Japanese cuisine and a cozy atmosphere suitable for meals and work.
Guests commend the rooms for their cleanliness, stylish décor and comfort. Though some find them smaller than expected with minor noise issues, the overall tidiness and maintenance are well-appreciated, contributing to a cozy and budget-friendly stay.
Cleanliness receives high acclaim with spotless rooms and common areas maintained to high standards. Modern renovations and attentive cleaning staff ensure a fresh and inviting environment, enhancing guest comfort.
The exceptional staff is a standout feature, known for their friendliness, helpfulness and professionalism. Reception personnel, in particular, provide warm welcomes and efficient service, significantly enhancing guest satisfaction.
WiFi experiences are mixed with some guests reporting strong and reliable connections and others facing occasional connectivity issues. Parking is available, albeit with some limitations, but the hotel’s efforts to arrange transportation add convenience.
The beds receive positive feedback for comfort and cleanliness, though opinions on firmness vary. The spaciousness and quality of the bedding contribute to an overall pleasant sleep experience.
As a three-star hotel, The Arbern Hotel x Bistro offers excellent value with a maintained and modern ambiance that feels upscale. Its central location, combined with quality amenities and exceptional service, makes it a highly recommended and comfortable choice for travelers seeking both affordability and satisfaction.
3-Star Hotel
Combining comfort and style, this hotel offers well-appointed rooms and an on-site bistro, providing a convenient dining option. Its location in Phuket Town makes it a great base for exploring the local area.
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Guest Reviews
The location of The Arbern Hotel x Bistro - SHA Extra Plus receives high praise from guests for its convenience and central positioning. Situated just a short walk from Phuket Old Town, the hotel offers easy access to scooter rentals, restaurants, convenience stores and the bus station. This central yet peaceful area ensures guests are close to key attractions without the accompanying noise. Travelers appreciate being within walking distance of markets, including the Sunday Night Market and various dining options. The hotel's proximity to transportation hubs, like the Rassada Pier and the airport bus stop, makes it a strategic choice for those wanting to explore Phuket or head to nearby islands. Additionally, guests find the availability of amenities and services, such as laundromats and supermarkets, nearby to be particularly convenient. Overall, the hotel's location is highly regarded as ideal for exploring Phuket's old town and surrounding areas.
The Arbern Hotel x Bistro - SHA Extra Plus has received mixed reviews when it comes to the availability of breakfast. Many guests noted the absence of a breakfast service, which came as a disappointment for some, especially given the room rates. However, the hotel is situated in an area with plenty of nearby breakfast options, typically within a 15-minute walk, which helped mitigate the inconvenience for several visitors.
A small number of guests pointed out a lack of communication regarding local breakfast spots and would have appreciated more information on dining options nearby. Furthermore, some reviews mentioned that the absence of breakfast was a temporary measure due to coronavirus restrictions with plans to restore this service in the future. Despite the lack of breakfast, the overall comfort of the hotel and its restaurant facilities were appreciated by the guests.
The Arbern Hotel x Bistro - SHA Extra Plus offers an impressive dining experience, especially for ramen enthusiasts. The hotel's own restaurant consistently receives high praise for its delicious and authentic ramen, which many guests regard as the best they've had during their trips. Guests appreciate the variety and quality of food available with the bistro and cafe downstairs noted for their delightful offerings, including boba tea and cold drinks. The Japanese ramen restaurant is a standout feature, serving superbly flavored dishes like Tonkotsu Ramen and Tom Yum Kung.
While the on-site restaurant predominantly features Japanese cuisine, it retains high ratings for its overall dining experience and reasonable pricing. Besides the hotel's bistro, there are also numerous good restaurants and cafes nearby, offering a variety of food options, which adds to guests' convenience and enhances their stay.
The ambiance of the dining areas, though sometimes described as a bit dark, is generally pleasing, making it a cozy spot for meals and even work tasks like video calls. While breakfast isn't served, lunch and dinner options are ample, ensuring guests' dining needs are well met. Lastly, the hotel staff goes above and beyond to organize meals and even deliver food to guests' rooms, ensuring a high level of satisfaction and a memorable stay.
Guests often highlight the clean and spacious nature of the rooms at The Arbern Hotel x Bistro with many emphasizing the pleasant smell and modern, stylish décor. The rooms are equipped with all necessary amenities, making them comfortable and well-suited for a short stay. Featuring facilities such as good air conditioning, comfortable beds and effective cleaning services, visitors frequently praise the overall tidiness and maintenance of the rooms.
However, some guests note that the rooms are smaller than expected, occasionally appearing different from the online photos. The lack of insulation and occasional noise can be a drawback for some, while others mention issues with the rooms heating up quickly due to direct sunlight.
Despite these minor concerns, the location’s charm and central convenience, combined with helpful and accommodating staff, create a largely positive experience. Rooms are often described as cozy and comfortable, making The Arbern Hotel x Bistro a budget-friendly choice for travelers seeking a balance of quality and value.
At The Arbern Hotel x Bistro - SHA Extra Plus, guests often highlight the general comfort and cleanliness of the beds. Many reviews noted that the beds were very comfortable, clean and cozy with good quality bedding. The beds in some rooms are also notably large, providing ample space for a restful sleep.
However, opinions on the firmness of the beds varied. Some guests found the beds to be softer and comfortable, while others described them as being quite hard and uncomfortable. Despite these mixed experiences with firmness, the cleanliness of the beds received consistent praise with many guests mentioning that the beds and bedding were neat, clean and of good quality.
Guests also appreciated the readiness of the beds upon early arrival and the overall spaciousness of the rooms. Although there were a few comments about beds being a bit squeaky or divided by a metal bar, the majority of the feedback was positive, emphasizing the comfort of large and comfy beds that contributed to an overall pleasant stay.
The Arbern Hotel x Bistro - SHA Extra Plus has left a strong impression on its guests with its impeccable cleanliness. Visitors frequently laud the rooms for being very clean, spotless and well-kept. Daily cleaning services ensure that the rooms are maintained to a high standard, described as immaculate, tidy and even sparkling clean. Common areas such as the kitchen and other amenities are also praised for their neatness and regular upkeep. While a minor issue with ants was occasionally mentioned, it did not overshadow the overall positive experience related to cleanliness.
The hotel’s modern and stylish renovations are complemented by its clean and beautiful decor, making for a pleasant and comfortable stay. Guests appreciate the fresh and inviting atmosphere, along with the comfort provided by clean beds, towels and thoughtfully equipped rooms. Many reviewers noted the dedication of the cleaning staff, highlighting their professionalism and attention to detail.
Despite the occasional critique about specific areas in need of better cleaning, the general consensus remains that The Arbern Hotel is a wonderfully clean and inviting place. Its cleanliness, combined with friendly and helpful staff, contributes to the overall positive guest experience.
The Arbern Hotel x Bistro - SHA Extra Plus has garnered high praise from its guests, particularly for their exceptional staff. The reviews strongly emphasize the friendliness, helpfulness and attentiveness of the team. Guests frequently mentioned staff members as amazing, incredibly friendly, super friendly and always willing to go the extra mile to assist. The reception staff received special commendations for their warm welcomes and helpfulness with names like Charnon, Ta and Bum repeatedly highlighted for their outstanding service.
The staff's dedication to accommodating guests' needs is evident with numerous mentions of their politeness, professionalism and readiness to assist with everything from booking taxis and arranging excursions to helping with luggage and providing timely information. Their ability to communicate effectively, including fluency in English for non-native speakers, further enhanced guest experiences.
Many guests appreciated the staff's cheerful and supportive demeanor, creating a welcoming atmosphere throughout their stay. The team’s readiness to solve problems and provide detailed instructions, even under the constraints of specific programs like the Sandbox, stood out. The staff made significant efforts to ensure guests’ comfort and satisfaction, from arranging transport to offering drinks during wait times.
Overall, guests consistently described the service at the hotel as excellent with the employees' friendliness and helpfulness contributing significantly to a memorable stay. Whether for a short or extended visit, the staff's attentiveness and hospitality leave a lasting positive impression on all who stay at The Arbern Hotel x Bistro.
When staying at The Arbern Hotel x Bistro - SHA Extra Plus, guests have had mixed experiences with the WiFi. Many have found the internet connection to be strong and reliable, noting it worked very well and was both fast and robust. In particular, some highlighted having modern rooms with large Smart TVs where the WiFi performed flawlessly, making their stay more comfortable. However, several guests reported challenges with WiFi connectivity, mentioning issues such as poor quality, occasional lag at night and weak signals in certain rooms. Despite these occasional setbacks, many found the WiFi decent enough for their needs and for some, it worked perfectly without any interruptions.
The Arbern Hotel x Bistro - SHA Extra Plus offers several parking options for guests, including free parking and secured parking areas. While there is a parking lot conveniently located behind the hotel with a remote-controlled fence ensuring safety, it closes at specific times. Some parking spaces are a bit further away with guests mentioning the lot is a little far. In cases where no hotel parking is available, cars may need to be left on the street. Despite this, the hotel often arranges transportation for guests to make appointments, adding a layer of convenience.
The Arbern Hotel x Bistro - SHA Extra Plus offers excellent value for a three-star hotel, providing a well-maintained and modern ambiance that often feels more upscale than expected. The central location makes it ideal for short stays, especially for tourists passing through for a night. Guests appreciate amenities like streaming services including Netflix, adding to the overall comfort and convenience. Despite lacking an elevator, the clean and pleasant environment compensates for this minor inconvenience. While it's more of a hybrid between a hotel and a hostel, it has been noted as one of the nicest places to stay in Asia, offering a commendable balance of quality and affordability. Overall, it's highly recommended for those seeking a no-frills yet comfortable and pleasant stay.
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Location
Breakfast
A small number of guests pointed out a lack of communication regarding local breakfast spots and would have appreciated more information on dining options nearby. Furthermore, some reviews mentioned that the absence of breakfast was a temporary measure due to coronavirus restrictions with plans to restore this service in the future. Despite the lack of breakfast, the overall comfort of the hotel and its restaurant facilities were appreciated by the guests.
Dinner
While the on-site restaurant predominantly features Japanese cuisine, it retains high ratings for its overall dining experience and reasonable pricing. Besides the hotel's bistro, there are also numerous good restaurants and cafes nearby, offering a variety of food options, which adds to guests' convenience and enhances their stay.
The ambiance of the dining areas, though sometimes described as a bit dark, is generally pleasing, making it a cozy spot for meals and even work tasks like video calls. While breakfast isn't served, lunch and dinner options are ample, ensuring guests' dining needs are well met. Lastly, the hotel staff goes above and beyond to organize meals and even deliver food to guests' rooms, ensuring a high level of satisfaction and a memorable stay.
Rooms
However, some guests note that the rooms are smaller than expected, occasionally appearing different from the online photos. The lack of insulation and occasional noise can be a drawback for some, while others mention issues with the rooms heating up quickly due to direct sunlight.
Despite these minor concerns, the location’s charm and central convenience, combined with helpful and accommodating staff, create a largely positive experience. Rooms are often described as cozy and comfortable, making The Arbern Hotel x Bistro a budget-friendly choice for travelers seeking a balance of quality and value.
Beds
However, opinions on the firmness of the beds varied. Some guests found the beds to be softer and comfortable, while others described them as being quite hard and uncomfortable. Despite these mixed experiences with firmness, the cleanliness of the beds received consistent praise with many guests mentioning that the beds and bedding were neat, clean and of good quality.
Guests also appreciated the readiness of the beds upon early arrival and the overall spaciousness of the rooms. Although there were a few comments about beds being a bit squeaky or divided by a metal bar, the majority of the feedback was positive, emphasizing the comfort of large and comfy beds that contributed to an overall pleasant stay.
Cleanliness
The hotel’s modern and stylish renovations are complemented by its clean and beautiful decor, making for a pleasant and comfortable stay. Guests appreciate the fresh and inviting atmosphere, along with the comfort provided by clean beds, towels and thoughtfully equipped rooms. Many reviewers noted the dedication of the cleaning staff, highlighting their professionalism and attention to detail.
Despite the occasional critique about specific areas in need of better cleaning, the general consensus remains that The Arbern Hotel is a wonderfully clean and inviting place. Its cleanliness, combined with friendly and helpful staff, contributes to the overall positive guest experience.
Staff
The staff's dedication to accommodating guests' needs is evident with numerous mentions of their politeness, professionalism and readiness to assist with everything from booking taxis and arranging excursions to helping with luggage and providing timely information. Their ability to communicate effectively, including fluency in English for non-native speakers, further enhanced guest experiences.
Many guests appreciated the staff's cheerful and supportive demeanor, creating a welcoming atmosphere throughout their stay. The team’s readiness to solve problems and provide detailed instructions, even under the constraints of specific programs like the Sandbox, stood out. The staff made significant efforts to ensure guests’ comfort and satisfaction, from arranging transport to offering drinks during wait times.
Overall, guests consistently described the service at the hotel as excellent with the employees' friendliness and helpfulness contributing significantly to a memorable stay. Whether for a short or extended visit, the staff's attentiveness and hospitality leave a lasting positive impression on all who stay at The Arbern Hotel x Bistro.
Wi-Fi
Parking
3 Star
No, The Arbern Hotel x Bistro - SHA Extra Plus doesn't have any pool.
No, a spa isn't available at The Arbern Hotel x Bistro - SHA Extra Plus.
No, The Arbern Hotel x Bistro - SHA Extra Plus doesn't allow dogs.
Yes, parking facilities are available at The Arbern Hotel x Bistro - SHA Extra Plus.
No, The Arbern Hotel x Bistro - SHA Extra Plus doesn't have a gym.
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