Cool Residence Hotel

City of Phuket 7.88983700, 98.37908700 , 24/268 Soi Susanti, Maeluan Road, Mueang (Show on Map)
8.8
Excellent


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Summary of reviewsCool Residence Hotel in Phuket is highly rated by guests for its strategic location, offering a serene environment while being within easy reach of local attractions. Situated near Old Phuket Town, the hotel provides convenient access to shops, eateries, and markets, ensuring guests experience both tranquility and the vibrant city life. Essential amenities and popular sites are also nearby, adding to the hotel's appeal.

Guests appreciate the complimentary breakfast, which, though simple, provides a satisfactory start to the day. The breakfast is noted for its variety, including fruits, vegetables, and unlimited coffee or tea. The accommodating breakfast service hours are a plus for early risers.

The spacious and clean rooms are a standout feature at Cool Residence Hotel, often likened to small apartments due to their ample size and thoughtful design, some even featuring kitchenettes. Balconies with pleasant views and well-maintained facilities enhance the relaxing atmosphere, providing a restful stay. Cleanliness is a top priority at the hotel, consistently receiving praise for immaculate upkeep and sanitized spaces.

The hotel staff are celebrated for their exceptional hospitality, characterized by warmth, friendliness, and a strong command of English, ensuring excellent communication. From management to reception, the staff's eagerness to assist enhances the guest experience.

A modest but well-maintained pool adds charm to the hotel, providing a peaceful retreat for families, though it may not suit those looking for serious swimming.

Beds at the hotel receive varied feedback, with many guests finding them spacious and comfortable, though some prefer a softer mattress. Nonetheless, the overall room setup complements the bedding, offering a comfortable and relaxing stay.

In summary, Cool Residence Hotel in Phuket is highly recommended for its calm location, clean and spacious rooms, attentive staff, and thoughtful amenities, making it a desirable choice for travelers seeking a balanced and comfortable experience.
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Categories
Cheap Hotel
Provides budget-friendly accommodation with essential amenities. It is suited for travelers seeking an affordable place to stay.

Family Friendly Hotel

Hotel with Swimming Pool

  Rooftop Pool  


Hotel with Parking

3-Star Hotel

Hotel with Rooftop Pool

Room Types
Superior Double Room Room is fitted with a fridge, tea/coffee making facilities and cable television.

Deluxe Double Room Room is fitted with a fridge, tea/coffee making facilities and cable television. Comes with a sofa bed.

Deluxe Family Room This air-conditioned family room includes a TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.

Superior Twin Room This air-conditioned twin room includes a TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.

Family Room The unit offers 2 beds.

Guest Reviews
8.8
Excellent
Location
Cool Residence Hotel is strategically situated in a tranquil part of Phuket, making it an ideal spot for those who prefer a quieter atmosphere while still being in proximity to various attractions. It's conveniently located near Old Phuket Town, renowned for its rich array of shops, local eateries, and night markets, all within comfortable walking distance. Guests will find essential amenities like supermarkets, laundromats, and pharmacies nearby, alongside a variety of restaurants and bars. Although the hotel is a bit removed from the city's more lively areas and the beach requires a scooter for access, the serene setting by the mountain compensates with peace and quiet. The location also offers quick access to popular spots like Central Festival and significant sites, ensuring visitors have a balanced experience of both tranquility and accessibility to vibrant city life.

Breakfast
At Cool Residence Hotel, guests can enjoy the convenience of a complimentary breakfast, which is included with the accommodation and often praised as a pleasant surprise. The breakfast is generally described as light and basic, featuring a selection that includes boiled eggs, fruits, vegetables, toast, butter, jam, and beverages like instant coffee, tea, and orange juice. Despite its simplicity, many guests appreciate the thoughtful inclusion of a mini-breakfast each morning, complete with unlimited coffee or tea, creating a cozy start to the day.

While some reviews mention that the breakfast is very minimal and occasionally described as simple or boring, others highlight its adequacy in providing a decent and satisfying start to the day. The breakfast's flexible service hours accommodate early risers and those setting off before 7 am, adding to its appeal. Additionally, there are mentions of a delicious buffet with several menu options, with particular praise for a fried rice menu, suggesting some variety in offerings.

Overall, Cool Residence Hotel's complimentary breakfast may not be extravagant, but it's a valued feature that contributes positively to the overall guest experience, offering a nice, uncomplicated morning routine alongside the charming environment and amenable staff.

Rooms
Cool Residence Hotel impresses guests with its spacious and clean rooms, providing a comfortable and enjoyable stay. The accommodations are consistently praised for their large size, often described as roomy enough to resemble small apartments, complete with separate sitting areas and, in some cases, kitchenettes. Many guests appreciate the modern and functional design, alongside the appealing aesthetics and fresh ambiance. Cleanliness is a highlight noted by many, with rooms and bathrooms maintained to a high standard. Some rooms also offer balconies with charming views, enhancing the overall experience. The hotel offers good room service, and the quiet, well-equipped rooms contribute to a restful and pleasant environment. While a few minor issues such as a loud air conditioner are mentioned, the positive experiences overwhelmingly dominate, making Cool Residence Hotel a desirable choice for travelers seeking a comfortable and modern stay.

Beds
The beds at Cool Residence Hotel receive a mixed range of reviews, with a notable emphasis on their comfort. Many guests appreciate the spacious and comfortable beds that enhance their relaxation during the stay. The bedding is often highlighted for its quality and comfort, contributing positively to the overall experience.

There is a significant appreciation for the size of the beds, which provides ample space for guests to stretch out and relax. However, the firmness of the mattresses appears to be a point of contention; while it's ideal for those who favor a firmer sleeping surface, several guests find them to be excessively hard and less accommodating. The pillows also occasionally mirror this firmness, which might not suit every guest’s preference.

Despite these observations, the overall consensus leans towards comfort, particularly from visitors who prefer a firm sleeping arrangement. The room setup, complete with a fridge and ample space, complements the bedding, making for a pleasant and restful accommodation choice for many.

Cleanliness
Cool Residence Hotel has garnered attention for its exceptional standard of cleanliness, according to guest reviews. Visitors frequently mention the immaculate condition of the rooms, describing them as consistently clean and comfortable. The emphasis on cleanliness is evident, with rooms maintained to perfection daily. Guests appreciate the hotel's tidy, newly renovated facilities and well-equipped rooms, adding further appeal for those seeking a spotless environment. Reviewers note the hotel itself is clean and well-kept, with consistently positive feedback regarding its sanitary condition. The emphasis on cleanliness extends to various aspects, including clean bathrooms and overall tidy spaces. As a result, guests find their stay enjoyable, with several indicating a willingness to return due to the hotel's high cleaning standards.

Staff
The staff at Cool Residence Hotel consistently receives high praise for their exceptional hospitality and attentiveness. Guests frequently highlight the warmth and friendliness of team members, noting their welcoming and open-hearted nature. The hotel's personnel, from the manager to the night receptionist, are described as incredibly helpful, always striving to assist guests with any needs and inquiries. Communication with staff is noted as excellent, thanks to their proficiency in English. Whether it is the attentive guard or the responsive receptionist, the staff's positive attitude leaves a lasting impression. Their kindness and eagerness to provide good service enhance the overall experience at this well-maintained hotel located in a quiet, clean neighborhood.

Pool
The Cool Residence Hotel offers a modest but charming pool that serves as a refreshing escape after a long day under the sun. Despite its size, guests often find joy in its peaceful ambiance and appreciate its cleanliness. Families with children seem to particularly enjoy the pool, as it provides a pleasant spot for some leisurely splashing around. Positioned slightly out of the way, the pool area maintains a sense of tranquility, enhanced by a delightful jacuzzi that adds to its allure. While it may not be ideal for those looking to engage in serious swimming or poolside activities, visitors still find it a welcoming feature, especially during hot weather.


Yes, Cool Residence Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool.

No, a spa isn't available at Cool Residence Hotel.

No, Cool Residence Hotel doesn't allow dogs.

Yes, parking facilities are available at Cool Residence Hotel.

No, Cool Residence Hotel doesn't have a gym.

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