Hotel Austeria Conference & Spa

Ciechocinek 52.87130600, 18.78029100 , Ul. Bema 32 (Show on Map)
8.7
Very Good


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Summary of reviewsHotel Austeria Conference & Spa offers a highly favorable location with convenient access to key highways, making it an ideal stop for travelers. The tranquil setting, proximity to local attractions such as the Saltworks and the center of Ciechocinek, as well as the nearby historic city of Toruń, contribute to its appeal. Guests appreciate the convenience of being close to large shops and a supermarket while enjoying beautiful and well-maintained surroundings.

The hotel earns high marks for its breakfast, which is praised for its delicious taste, variety and high quality. Fresh ingredients and an extensive selection cater to all tastes, making breakfast a notable highlight. Dinner offerings also receive positive feedback for their freshness and taste, complemented by professional and friendly service.

Rooms at Hotel Austeria Conference & Spa are commended for their cleanliness, spaciousness and comfort. Although the decor may seem a bit dated and minor issues like non-working TV remotes are mentioned, the overall sentiment remains positive. Many guests highlight the practically sterile cleanliness of the rooms and bathrooms, as well as the comfortable beds and sufficient lighting.

Cleanliness is a standout feature of the hotel with guests frequently praising the spotless environment in both individual rooms and common areas. The spa area, featuring saunas and a jacuzzi, is similarly well-maintained, providing a serene retreat for guests.

The staff receives continuous acclaim for their friendliness, helpfulness and professionalism. Reviewers note the exceptional service and the staff's dedication to ensuring an enjoyable and stress-free stay. Named staff members and the wellness and spa team are particularly recognized for their efficiency and kindness.

While the free Wi-Fi is generally appreciated, some guests experience inconsistent quality of the network. However, the gym is well-equipped and spacious, catering to guests’ fitness needs. Other notable facilities include well-maintained tennis courts and a range of entertainment options like table tennis, billiards and ping pong.

Parking facilities are highlighted for their ample, spacious and free availability, adding convenience for guests traveling by car. The hotel's family-friendly environment offers various activities and amenities for children, making it a suitable choice for family getaways, though minor improvements could enhance the overall family experience.

Overall, Hotel Austeria Conference & Spa is celebrated for its favorable location, high-quality dining experiences, exceptional cleanliness and dedicated staff, making it a recommended choice for travelers seeking a comfortable and convenient stay.
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Categories
Hotel with Spa
Hotel Austeria offers conference facilities alongside spa services. It provides a range of treatments focused on relaxation and wellness, suitable for both business and leisure travelers.

Family Friendly Hotel
This hotel has 'Conference & Spa' in its name, indicating amenities for both adults and potentially larger family groups. Ciechocinek is a known spa town, suitable for families.

Business Hotel
Located in Ciechocinek, this hotel features conference facilities and spa services. It is suitable for business travelers seeking relaxation and wellness options.

Hotel with Parking
The hotel provides parking facilities. It also offers spa services and a fitness room. It is popular among guests and offers a good level of service.

Accessible Hotel
This hotel offers comprehensive accessibility, featuring elevators, flat threshold-free surfaces, and automatic doors for easy movement. Its bathrooms are adapted for disabled guests with high toilets, support handles, and low sinks. The hotel also provides its own wheelchairs and designated disabled parking spaces.

3-Star Hotel
Hotel Austeria Conference & Spa features a nice spa and good food. It is well-regarded for its service and overall hotel standards. It provides a comfortable stay with convenient amenities.

Dog Friendly Hotel

Hotel with Gym

Hotel with Tennis Courts

Room Types
Single Room A room featuring a flat-screen TV, a phone and a desk. There is a bathroom with a shower.

Double or Twin Room A room featuring a flat-screen TV, a phone and a desk. There is a bathroom with a shower.

Basic Triple Room The triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The triple room provides a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 3 beds.

Studio Apartment The air-conditioned apartment has 2 bedrooms and 1 bathroom with a shower and a hairdryer. The apartment features soundproof walls, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 4 beds.

Guest Reviews
8.7
Very Good
Location
Hotel Austeria Conference & Spa boasts a highly favorable location, offering convenient access both by car and for on-foot adventures. Nestled close to the A1 highway, it's a perfect pit stop for those traveling between the south and north of Poland. The proximity to key roads ensures easy access without sacrificing the tranquility of a peaceful and quiet setting.

For those who enjoy a bit of retail therapy, the hotel is very close to two large shops and a supermarket is just behind the fence, making it easy to pick up any necessities. Additionally, enthusiasts of local attractions will find the hotel's location advantageous with the Saltworks nearby and the center of Ciechocinek just a short walk away. The stroll to the city center typically takes about 10 to 15 minutes, offering a gentle exercise and access to dining and shopping options.

Guests appreciate the beautiful, well-maintained area surrounding the hotel, which adds to its peaceful ambiance. Amidst the quiet, the hotel is still close to everything one might need, balancing seclusion with accessibility. It's an optimal starting point for trips to nearby attractions, such as the historic city of Toruń.

The hotel's location also offers the dual benefit of being a bit off the beaten path yet within easy walking distance to the center, providing guests with the best of both worlds. Accessibility by car is excellent, thanks to nearby highways and overall, the location of Hotel Austeria Conference & Spa is repeatedly praised for its convenience, tranquility and beauty.

Breakfast
Guests at Hotel Austeria Conference & Spa consistently praise the breakfast offerings for their delicious taste, diversity and high quality. Many reviews highlight the wide selection of dishes available, ensuring that there is something for everyone. Freshness and the use of good quality ingredients are frequently mentioned with guests noting the inclusion of items like fresh pastries, cakes, fruits and a variety of savory options. The extensive buffet-style breakfast impresses with its abundance and richness, catering to different tastes and preferences.

In addition to the variety and taste, the breakfast service is often described as excellent with friendly and attentive staff contributing to a pleasant dining experience. Although there are a few mentions of less satisfactory items or aspects, the overwhelming sentiment is positive with many guests expressing satisfaction with the morning meal.

Overall, the breakfast at Hotel Austeria Conference & Spa is a notable highlight for visitors, leaving many with a strong impression of the hotel's culinary offerings.

Dinner
Hotel Austeria Conference & Spa offers a dining experience that has been positively received by many guests. The restaurant's dinner offerings are consistently praised for being fresh, delicious and served in appropriate portions. Guests frequently note the high quality and tasty nature of both breakfast and dinner with many recommending the varied and diverse options available. The breakfasts are particularly highlighted for being excellent, exceeding expectations with their variety and freshness.

Lunches also receive commendations with words like "delicious" and "good food" appearing frequently in guest reviews. Each meal, whether breakfast, lunch or dinner, reflects the hotel's dedication to quality cuisine with beautifully presented dishes enhancing the overall dining experience.

Despite overall positive feedback, there was a note of dissatisfaction regarding the service quality on a specific date, which was described as rude. However, this seems to be an isolated incident, as most comments about the restaurant staff are positive, mentioning very nice and professional service.

The decor and ambiance of the restaurants further enhance the dining experience and the usage of fresh products is notable. The consistent theme across the guest reviews is satisfaction with the taste, variety and quality of the food served, making the hotel's dining options a significant highlight.

Rooms
Hotel Austeria Conference & Spa offers guests a positive experience with its rooms, renowned for their cleanliness, spaciousness and comfort. Many reviews highlight the rooms as clean and quiet, providing a serene atmosphere for relaxation. Guests appreciate the ample space in the rooms, which include features such as air conditioning, TV and well-maintained bathrooms, adding to the overall comfort and convenience.

The decor and furniture might appear a bit dated for some and a few minor issues such as non-working TV remotes or the occasional hot room without air conditioning were mentioned. However, these came across as exceptions rather than the norm. Guests frequently describe the rooms as tidy and well-kept, praising the comfortable beds and sufficient lighting.

The hotel's dedication to cleanliness is evidently a strong point with descriptions of the rooms being practically sterile and very clean, extending to the bathrooms. The large, spacious rooms are a consistent highlight with many guests noting the comfortable work areas and overall pleasant ambiance. Additionally, the early availability of room keys before check-in time and other amenities like good coffee also contribute positively to the guest experience.

In conclusion, while there are a few areas for improvement, the rooms at Hotel Austeria Conference & Spa are primarily commended for their spaciousness, cleanliness and comfort, making for a pleasant stay.

Beds
The beds at Hotel Austeria Conference & Spa are frequently highlighted for their comfort. Many guests have praised the comfortable beds and mattresses, often noting a good night’s sleep. Reviewers also appreciated the cleanliness of the beds and surrounding areas. New and comfortable mattresses have been particularly noted. Despite these positive aspects, some reviews do mention issues such as pillows being too flat and beds that are too worn out or uncomfortable. There were mixed opinions on the soundproofing in the rooms, but overall, guests seemed to enjoy a restful experience when it came to the beds. Large hotel parking and delicious dining were additional perks that complemented the stay.

Cleanliness
Hotel Austeria Conference & Spa consistently impresses with its unwavering commitment to cleanliness. Guests frequently praise the hotel for its very clean rooms and spotless surroundings, both in individual spaces and common areas such as the restaurant, hallways and spa. The bathrooms, corridors and facilities are meticulously maintained, ensuring a tidy and hygienic environment throughout the entire hotel. Many reviewers highlight the high standard of sanitation, noting that the hotel is exceptionally clean and well-kept.

The hotel also garners positive remarks for its clean and well-maintained spa area, which, along with the sauna and jacuzzi, provides a serene and spotless retreat for guests. Additionally, the helpful cleaning staff contributes significantly to the pristine condition of the hotel, ensuring that rooms and common areas are consistently spick and span.

Despite occasional mentions of minor issues related to hygiene practices, the overwhelming consensus is that Hotel Austeria Conference & Spa is a model of cleanliness. The hotel delivers a pleasant and orderly experience, making it a highly recommended choice for travelers prioritizing a clean and well-maintained environment.

Staff
The staff at Hotel Austeria Conference & Spa consistently receives high praise for their friendliness, helpfulness and professional demeanor. Guests frequently highlight the remarkable service they experience, noting the team’s unwavering commitment to making their stay enjoyable and stress-free. The front desk staff, receptionists and housekeeping are commended for their pleasant and welcoming attitudes, often described as smiling, polite and exceptionally kind. The employees, including named individuals like Ms. Oliwia at the wellness and spa, are recognized for their efficiency and competence, often going the extra mile to assist with directions and other needs. Overall, the hotel staff’s dedication to providing excellent customer service and ensuring every visitor feels valued contributes significantly to the positive guest experiences at Hotel Austeria Conference & Spa.

Wi-Fi
The reviews for Hotel Austeria Conference & Spa highlight generally good Wi-Fi coverage, which many guests appreciate. The availability of free Wi-Fi is frequently mentioned as a positive feature. However, some feedback indicates that the quality of the Wi-Fi network can be inconsistent with occasional reports of weak signals, particularly in some rooms. Despite these minor issues, the free billiards and overall connectivity are well-regarded, making for a balanced offering in terms of internet access at the hotel.

Spa
Hotel Austeria Conference & Spa offers a well-reviewed spa experience that includes complimentary access to a range of amenities for hotel guests. The spa zone, featuring sauna and jacuzzi facilities, is frequently highlighted for its pleasing and relaxing atmosphere. Many guests find the availability of spa services to be a significant perk, emphasizing the great and excellent spa areas. The presence of three different saunas contributes to a varied experience and afternoon massages and other treatments receive positive mentions for their quality.

Guests also appreciate the friendly staff and the clean, inviting environment. Despite the positive feedback, some note that the spa's operating hours on weekends are limited and feel that the single jacuzzi is insufficient for the hotel's size. However, these aspects are generally overshadowed by the overall enjoyable and relaxing spa experience, making it a commendable feature of the hotel.

Gym
The gym at Hotel Austeria Conference & Spa is a well-equipped facility that offers a variety of exercise machines, including treadmills. Guests appreciate its availability and ample space, making it useful for maintaining their fitness routine while traveling. The gym is free to use, adding value to the hotel's amenities, which also include a sauna, jacuzzi, billiards, ping-pong and table football. However, it's worth noting that access to the fitness room may be restricted to certain hours, but guests have found the gym to be calm and sufficient for their workout needs.

Tennis
The Hotel Austeria Conference & Spa offers a range of facilities and amenities that are particularly well-suited for tennis enthusiasts. Guests have highlighted the availability of well-maintained tennis courts, making it a great spot for those eager to play. Additionally, the hotel provides access to table tennis, billiards, table football and ping pong, ensuring a variety of entertainment options for visitors. The overall positive feedback underscores the appeal of these recreational features, adding to the hotel’s charm as a destination for both relaxation and sport.

Parking
Hotel Austeria Conference & Spa is renowned for its outstanding parking facilities, which have garnered high praise from guests. The hotel offers a generously sized parking area, described consistently as large, spacious and even huge. Guests appreciate the ample free parking options available, which adds significant convenience to their stay. The parking area is noted for being spacious, allowing plenty of room for vehicles. Additionally, the positive feedback extends to the friendly and professional service provided by the hotel's staff, further enhancing the overall guest experience. This well-organized and accessible parking arrangement certainly stands out as a notable advantage of staying at Hotel Austeria Conference & Spa.

Family
Hotel Austeria Conference & Spa seems to be a good choice for families seeking a comprehensive, family-friendly environment. The hotel offers various facilities designed to entertain and accommodate children, such as a dedicated play area and an outdoor playground. Its amenities are described as ideal for family stays and it even features an elevator suitable for families with small children, making movement within the hotel effortless.

The overall atmosphere is conducive to families, ensuring a safe environment for both children and adults. The hotel is noted for being both family and animal-friendly, making it an appealing option for those traveling with pets. Recommendations highlight the suitability of the hotel for stopovers during journeys, emphasizing the convenience and comfort it offers to traveling families.

However, there have been reports of noise disturbances, particularly from children's camps and inconsiderate neighbors, which might be a concern for light sleepers. Issues regarding children’s independence in using the toilet in some rooms have also been pointed out. Despite this, the general consensus is that children and families leave satisfied, although improvements in family room quality could enhance the overall experience.

In summary, Hotel Austeria Conference & Spa provides a welcoming, family-oriented environment with numerous activities and facilities for children, making it a solid option for a family getaway, despite some minor drawbacks.

3 Star
Hotel Austeria Conference & Spa delivers a high standard for a 3-star hotel, often surpassing expectations. The comfortable and spacious rooms ensure a pleasant stay with everything clean and well-maintained. Guests particularly enjoy the delicious breakfasts and the excellent relaxation opportunities found in the sauna and jacuzzi. The overall condition of the hotel is lauded as very pleasant.

The hotel's potential is significant, offering adequate comfort for its price point. The SPA treatments receive high praise, although there were isolated issues with staff service in this area. Despite this, the majority of stays are described as relaxing, tranquil experiences.

The hotel comes highly recommended with many guests expressing their intent to return for another successful stay.

Business
Hotel Austeria Conference & Spa caters extensively to business travelers, offering a range of facilities and services tailored to meet their needs. The hotel boasts free Wi-Fi, comfortable work areas and well-equipped meeting rooms, making it ideal for business meetings and corporate accommodations. Business amenities and a dedicated business center further support professional stays, while free and ample parking adds convenience.

Guests appreciate the efficiency of the 24-hour reception and the option to pay during check-in, which expedites the check-out process. The inclusion of the spa zone at no extra charge is noted for its value for money, although some guests mentioned that the inability to pay for the spa at check-in could cause delays at check-out.

The hotel's large halls are well-suited for group events and weddings and its overall business-friendly environment ensures it stands out as a great place for business trips. The comfort of the mattress and the hotel's overall business-focused amenities contribute to making it a top choice for overnight stays and longer business engagements.

Accessible
Hotel Austeria Conference & Spa offers a generally accessible experience for guests with disabilities. The hotel's convenient location provides a good starting point for trips to Torun and it is easy to move around within the premises, even in a wheelchair. Accessibility features, such as an available elevator, contribute to this ease of movement. The staff is noted as being helpful, which can enhance the overall experience. For recreation, the facility offers table football, billiards and table tennis. However, there are some areas for improvement, including the lack of a children's playroom and reports of a lack of an elevator in certain areas. Overall, the hotel provides a satisfactory environment for guests requiring accessible facilities.

Dog Friendly
Hotel Austeria Conference & Spa stands out for its welcoming attitude towards pets, making it a great option for those wanting to travel with their canine companions. Guests consistently mention the convenience of being able to bring their dogs along, emphasizing the hotel's definite pet-friendly nature. Amenities such as water bowls for dogs placed outside enhance the comfort for furry friends. The dog-friendly policies allow for easy access and provide an inviting environment for pets. While there are occasional disruptions from barking dogs at different times, the overall experience indicates a positive, accommodating atmosphere for pet owners. A notable feature is the opportunity for a pleasant 10-minute walk with dogs, highlighting the hotel’s suitability for pet-inclusive stays.


No, Hotel Austeria Conference & Spa doesn't have any pool.

Yes, a spa is available at Hotel Austeria Conference & Spa.

Yes, Hotel Austeria Conference & Spa welcomes dogs.

Yes, parking facilities are available at Hotel Austeria Conference & Spa.

Yes, Hotel Austeria Conference & Spa has a gym.

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