InfoSummary of reviewsDouro Scala Hotel is celebrated for its picturesque and tranquil location in the heart of the Douro Wine Region, surrounded by stunning vineyards and offering breathtaking panoramic views of the Douro Valley. Guests appreciate the blend of traditional and modern elements, enjoying modern amenities seamlessly integrated within the natural landscape. The hotel is conveniently accessible to nearby attractions, making it a great spot for relaxation and exploring the region.
The breakfast at Douro Scala is largely praised for its plentiful and varied options with fresh and tasty selections including dietary-friendly choices. Guests enjoy the option of sparkling wine and port wine, contributing to a positive breakfast experience despite some critiques about limited variety and slow replenishment. Dinner receives mixed feedback; while some dishes are commended for their taste and quality, the menu is considered limited and portions small with service occasionally slow.
The rooms at Douro Scala offer a charming blend of rustic and modern features, emphasizing comfort with spacious layouts, large windows and luxurious en-suite facilities. Guests enjoy the serene environment and stunning vineyard views, although some have noted issues with maintenance and cleanliness, such as outdated furniture and occasional pest problems.
Cleanliness throughout the hotel is generally praised with many noting the well-kept rooms and common areas, though minor issues such as pool maintenance and occasional lapses in room cleanliness are reported.
The standout feature of Douro Scala is undoubtedly its staff, who are frequently described as friendly, attentive and dedicated, ensuring a welcoming and professional atmosphere. While a few minor issues with training and availability are noted, the overall service quality remains high.
Wi-Fi at the hotel is noted to be decent in some areas but inconsistent overall, particularly in rooms where reception can be poor. The spa offers a peaceful environment with commendations for the massages and facilities, though there are some maintenance issues with the equipment.
The gym receives mixed reviews with some guests finding it satisfactory while others point out the need for renovation and better maintenance. The pools, both indoor and outdoor, are highlights for their appealing settings and pleasant atmosphere, although occasional cleanliness and maintenance issues are mentioned.
Parking is generally convenient with various options available, although there are minor inconveniences such as limited spots and a lack of electric vehicle chargers. Family amenities are well-appreciated, making Douro Scala a suitable choice for families with spacious rooms and tailored activities for children.
Overall, Douro Scala is highly recommended for its exceptional location, scenic views and friendly staff, offering a tranquil and pleasant stay with some areas for improvement in maintenance and service efficiency. Show more
InfoSummary of reviewsVila Marim Country Houses offers an extraordinary retreat in the stunning landscape of the Douro Valley, celebrated for its breathtaking panoramic vistas of vineyards and lush greenery. Its elevated position provides a serene environment ideal for relaxation and exploration, especially for those with a car eager to discover the region's scenic beauty. The charming location is complemented by high-quality amenities and attentive staff, ensuring a memorable countryside experience.
Guests consistently praise the exceptional breakfast, abundant with fresh ingredients and diverse options serving both sweet and savory cravings. The attentive service, especially from staff members like Joana and Cátia, adds a welcoming touch to the delightful culinary experience. Additionally, the on-site dinner is frequently highlighted as a standout feature, with excellent cuisine and warm service from Mrs. Sofia Cardoso. Although booking dinner in advance is required, those who plan accordingly are rewarded with a sublime culinary experience.
Accommodations at Vila Marim Country Houses impress with their luxurious, spacious, and immaculately clean rooms offering breathtaking views from private balconies and windows. The careful attention to detail in both design and comfort ensures a peaceful and cozy retreat. The commitment to cleanliness extends across the entire property, with high standards maintained through spotless rooms and beautifully organized spaces.
The exceptional staff enhances the guest experience through their remarkable friendliness and attentiveness, consistently creating a welcoming atmosphere. Names like Katya, Carla, Joana, and Cátia are frequently mentioned for their personal touch and kindness, offering assistance and local recommendations that add comfort to the stay.
Although the pool area receives mixed reviews regarding maintenance and amenities, it is still appreciated for its relaxing and appealing design. The pool and nearby games room add entertainment and leisure opportunities, enhancing the overall experience.
In summary, Vila Marim Country Houses is highly praised for its stunning location, excellent dining experiences, luxurious rooms, outstanding cleanliness, and exceptional staff, offering guests a tranquil and memorable escape in the Douro Valley. Show more
InfoSummary of reviewsCasa d'Alem, nestled in the heart of the Douro Valley, captivates guests with its stunning panoramic views and serene atmosphere. Positioned atop a hill in a quaint mountain village, this charming retreat is often described as a little paradise, offering a perfect escape from bustling tourist spots. Guests appreciate the exceptional beauty of the surroundings, with breathtaking vistas of the Douro River and picturesque vineyard terraces enveloping the property.
The accommodations at Casa d'Alem are steeped in history, featuring authentic decor that blends antique charm with modern comfort. Spacious rooms, decorated with retro furnishings, are impeccably clean and well-maintained, ensuring a restful stay. Visitors laud the comfortable beds, though preferences vary regarding mattress firmness. This dedication to cleanliness is mirrored throughout the hotel, including its superb pool and well-tended gardens, adding to the relaxing experience.
Casa d'Alem is renowned for its exemplary service, with staff consistently praised for their warmth and attentiveness that fosters a family-like atmosphere. The team excels in making guests feel welcome and valued, enhancing the overall hospitality experience. Joanna, along with other staff members, is highlighted for her exceptional care and genuine kindness, contributing significantly to the memorable stay.
Dining at Casa d'Alem is a delight, with guests raving about the extraordinary breakfast and dinner offerings. The breakfast is celebrated for its abundance, variety, and quality, featuring fresh homemade products sourced from the hotel's farm. Dinner options are equally praised for their delicious, homemade Portuguese cuisine, enjoyed alongside local wines in a convivial setting. Guests are often enthralled by a special rolled dessert, reflecting the overall culinary experience as one of authenticity and great value for money.
The pool at Casa d'Alem complements the guest experience, with its infinity-style design offering spectacular views of the verdant vineyards and charming village below. The tranquil setting encourages relaxation, supported by attentive service and exquisite surroundings.
While parking presents a minor challenge due to narrow village roads, the helpful staff ensures this does not detract from the experience, offering assistance for safe navigation. Although room for improvement exists, especially with the garage, the hospitable ambiance truly compensates for these inconveniences.
Overall, Casa d'Alem stands out for its exceptional service, stunning landscapes, and delightful offerings, making it an irresistible destination for those seeking tranquility and beauty in the Douro Valley. Show more
