ibis Ciboure Saint-Jean-de-Luz

Ciboure 43.38389700, -1.66515300 , 13 Rue Georges Olascuaga (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe ibis Ciboure Saint-Jean-de-Luz hotel earns high praise for its ideal location, placing guests within a short walk to the charming town of Saint-Jean-de-Luz, its beaches and harbor. Nearby amenities, restaurants, shops and the sea are all within comfortable walking distance and the tranquil environment, despite being close to major highways and a railroad track, provides a peaceful stay. The convenience of secure, free parking is a highlighted benefit for those traveling by car or motorcycle, making the hotel a favorable choice for stopovers, weekend visits and longer stays.

Guests commend the hearty and varied breakfast, featuring a variety of fresh and local products, including homemade madeleines and pancakes. The breakfast is noted for its good value with a broad selection that includes charcuterie, cheese, eggs, pastries and fruits. Though there are some mentions of the need for better hygiene and fresh orange juice, the breakfast is generally regarded as excellent.

The rooms at the hotel are generally comfortable, spacious and clean, often larger than those found at other ibis hotels. Well-equipped with comfortable beds and offering beautiful views of the sea and harbor, the rooms provide a pleasant stay. Some points for improvement include more meticulous cleaning, larger bathrooms and the addition of amenities like a kettle and tea/coffee tray. Despite these suggestions, sound insulation and air-conditioning contribute to a comfortable and quiet environment.

Cleanliness is a mixed bag with the hotel often praised for its clean rooms, bathrooms and overall environment. However, occasional reports of dirty elevators, unclean common areas and hastily done room cleaning suggest a need for more consistent housekeeping practices.

The hotel's staff are frequently praised for their friendliness, professionalism and attentiveness. Descriptions such as "very friendly," "kind," and "helpful" are common with the reception and breakfast staff receiving specific commendations. The staff's warm, welcoming demeanor significantly enhances the guest experience.

WiFi at the hotel receives generally positive feedback with reliable and strong connections throughout the stay, adding convenience for travelers.

Parking facilities are a notable advantage with guests appreciating the free, secure and covered parking options. The ease of access to the parking, including an underground garage, adds to the convenience. Despite a few mentions of narrow spaces, the secure and complimentary parking solution receives high praise.

The beds are predominantly described as comfortable with cozy, good-quality bedding contributing to a restful sleep experience. While a few guests found the beds too firm or had minor issues with lumpy mattresses, the overall consensus is that the beds are a strong point of the hotel.

Although the hotel is good value for money, some guests feel it aligns more with a two-star rating rather than meeting the full expectations of a three-star establishment. Issues like empty shower bottles and unusable pillows detract slightly from the experience.

Lastly, the hotel is accessible and convenient for guests with disabilities, offering easy access and facilities for people with reduced mobility, enhancing its suitability for a diverse range of travelers. The overall accessibility is seamless, making it a practical choice for many guests.
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Hotel with Parking
This hotel provides free covered private parking with a height limit, offering guests secure and protected parking. It is conveniently located close to the city center and beach.

3-Star Hotel
This hotel is situated in a good location in Ciboure and has very good reviews. It offers a comfortable stay with clean, modern, and comfortable rooms. Guests appreciate its proximity to the train station, town, and beach.

Hotel near Golf Courses

Dog Friendly Hotel

Accessible Hotel

Room Types
Triple Room with One Double Bed and One Single Bed The triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Standard Double Room The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, parquet floors and heating. The unit has 1 bed.

Standard Room with One Double Bed and One Single Bed The triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The triple room features a wardrobe, parquet floors, heating and a flat-screen TV. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
The 'ibis Ciboure Saint-Jean-de-Luz' hotel is highly praised for its excellent location, which places guests within easy walking distance to the charming town of Saint-Jean-de-Luz and its various attractions, including the beach and the harbor. Most reviews highlight the hotel's proximity to the city center, often mentioning a short 10 to 15-minute walk to the heart of town. The location is described as calm and tranquil despite being close to a railroad track and major highways, making it an ideal spot for both regional exploration and a peaceful stay.

Guests appreciate the convenience of secure, free parking, which is a significant benefit for those traveling with cars or motorcycles. The geographical positioning of the hotel allows for easy access to local amenities, restaurants, shops and the sea, ensuring that everything is within comfortable walking distance. The area's quiet environment, paired with the hotel's modern facilities and cleanliness, contributes positively to the overall staying experience.

Several reviews emphasize the hotel's suitability for stopovers, weekend visits and longer stays, particularly noting its favorable location for visitors traveling by train or car. The presence of friendly staff and the provision of a hearty breakfast further enhance the guest experience, making 'ibis Ciboure Saint-Jean-de-Luz' a well-regarded choice for travelers looking to enjoy the best of Saint-Jean-de-Luz and its surroundings.

Breakfast
The breakfast at ibis Ciboure Saint-Jean-de-Luz garners favorable reviews for its variety, quality and taste. Many guests highlight the extensive and hearty nature of the offerings, describing the breakfast as complete, generous and varied. Fresh and local products, including homemade madeleines and pancakes, enhance the appeal. Several reviewers appreciate the good value for money and the broad selection of items like charcuterie, cheese, eggs, pastries, fruits and more.

While the breakfast generally receives high praise for its quality and variety, some mention areas for improvement, such as the need for better hygiene at the buffet and fresh orange juice. Despite these minor concerns, the breakfast is widely regarded as excellent with numerous guests noting the deliciousness and plentiful options available each morning.

Rooms
The rooms at ibis Ciboure Saint-Jean-de-Luz are generally appreciated for their comfort and cleanliness. Many guests highlight the spaciousness of the rooms, mentioning that they are larger than those found in other ibis hotels. The rooms are well-equipped with comfortable beds and good quality bedding, offering all the necessary amenities for a pleasant stay. Some rooms offer beautiful views of the sea and the harbor, which adds to the overall appeal.

However, there are several areas that could use improvement. Some guests feel that room cleanliness could be more meticulous with a few reports of rooms not being spotless or cleaning being done hastily. The bathrooms, described as compact and modular, were often noted as being too small and somewhat inconvenient. Additionally, guests mentioned the lack of a kettle and tea/coffee tray in the rooms, which could enhance the convenience for visitors.

Room size and layout also vary with some guests finding the rooms slightly small or cramped, especially when accommodating three people. Despite this, the sound insulation and air-conditioning in the rooms were praised, contributing to a comfortable and quiet environment.

In summary, the hotel offers comfortable, clean and well-equipped rooms with some providing excellent views. Attention to cleanliness, bathroom size and additional amenities like a kettle could make the stay even more enjoyable for guests.

Beds
The beds at ibis Ciboure Saint-Jean-de-Luz receive predominantly positive feedback from guests with many describing the beds as comfortable and the bedding as cozy and of good quality. The bedding is often cited as top-notch and the mattresses as very comfortable, contributing to an overall restful sleep experience. Guests repeatedly highlight the cleanliness and comfort of the beds, noting that they had a very cozy stay with some even calling the beds fantastic, super comfy and plush.

However, there are a few mentions of firmness that might not be suitable for everyone's preference with some finding the beds a bit too hard or experiencing discomfort from lumpy or deformed mattresses. Instances of smaller beds in certain rooms and occasional issues like thin bunk bed mattresses or hard duvets were also noted. Despite these minor complaints, the general consensus points to a high level of comfort and quality, making the beds a strong point for the hotel.

Cleanliness
The guest reviews for 'ibis Ciboure Saint-Jean-de-Luz' reflect a mix of experiences regarding the cleanliness of the hotel. Generally, many guests praised the establishment for its very clean rooms, bathrooms, beds and the overall environment. Descriptions like clean, impeccably clean and clean and comfortable were frequently mentioned, indicating a standard of cleanliness that met or exceeded expectations for many visitors. A number of reviews highlighted specific aspects such as very clean bedding and fresh, neat environments.

Despite this, there were notable concerns raised by several guests. Issues such as dirty elevators, unclean common areas and occasional neglected cleanliness in rooms were reported. Some common complaints included dusty rooms, unclean bathrooms and insufficient attention to cleaning of certain areas like parking entrances and tables in the dining area. Additionally, there were instances where cleaning appeared to be hastily done or missed entirely on certain days.

In contrast, some guests also enjoyed the spacious and comfortable rooms and a hearty breakfast, making their stay more pleasant. Overall, while the hotel received commendation for its cleanliness from many guests, others encountered issues that suggest a need for more consistent and thorough housekeeping practices.

Staff
The ibis Ciboure Saint-Jean-de-Luz boasts an exceptional team of staff, frequently praised for their friendliness, professionalism and attentiveness. Guests consistently highlight the warm and welcoming nature of the personnel, often describing their interactions with terms like "very friendly," "kind," "smiling," and "helpful." The reception and breakfast staff receive notable mentions for their courteous and efficient service, ensuring a pleasant and seamless experience for visitors. Whether addressing queries, assisting with check-ins or ensuring a satisfying breakfast, the staff demonstrate a commitment to making guests feel valued and comfortable.

While the majority of feedback about the staff is overwhelmingly positive, indicating a high level of customer care, there are occasional notes on less favorable interactions. However, these instances are rare in comparison to the multitude of commendations for the team’s hospitable and professional demeanor. Overall, the ibis Ciboure Saint-Jean-de-Luz excels in creating a welcoming atmosphere, largely credited to their outstanding staff who consistently go the extra mile to meet and exceed guest expectations.

Wi-Fi
The WiFi experience at ibis Ciboure Saint-Jean-de-Luz garners generally positive feedback from guests. The hotel provides good WiFi throughout the stay, ensuring internet connection is reliable and strong. Free access to WiFi is included, adding convenience for guests. Overall, the internet at this hotel works well, making it a dependable choice for travelers needing uninterrupted online access.

Parking
Travelers staying at ibis Ciboure Saint-Jean-de-Luz frequently express their satisfaction with the hotel’s parking facilities. Guests appreciate the free, secure and covered parking options, highlighting these amenities as significant advantages. The convenience and ease of accessing the parking, including an underground garage, stand out as noteworthy benefits. The parking is well-integrated with the hotel stay, meaning it is included in the price, which adds great value. Despite a few mentions of narrow spaces and occasional maintenance issues, the overwhelmingly positive feedback indicates that the hotel provides a practical and safe parking solution. Its proximity to the city center and port further enhances its appeal as an ideal place to park a car. Overall, the hotel's parking arrangements receive high praise for being secure, complimentary and convenient, making it a strong point in favor of choosing ibis Ciboure Saint-Jean-de-Luz.

3 Star
At 'ibis Ciboure Saint-Jean-de-Luz', the three-star rating has been a point of discussion among guests. While the hotel offers good value for money and maintains the expected Ibis standard, some guests felt that the facilities and services are more akin to a two-star hotel. Despite being clean and comfortable, the hotel lacks the expected luxury and amenities of a true three-star establishment. The breakfast is typical of a classic Ibis hotel, but issues such as empty shower bottles in family rooms and unusable pillows detract from the overall experience. The consensus seems to be that while it is a solid option and budget-friendly, it does not fully meet the higher expectations associated with a three-star rating.

Accessible
The 'ibis Ciboure Saint-Jean-de-Luz' offers various features that make it accessible and convenient for guests with disabilities. The hotel location is accessible and well-connected, positioned near the motorway and city center and within a walkable distance to key spots. It provides easy access and facilities for people with reduced mobility, making it suitable without any issues for guests requiring handicapped access. The overall accessibility of the hotel appears to be seamless, aligning well with both its two-star and three-star ratings.


No, ibis Ciboure Saint-Jean-de-Luz doesn't have any pool.

No, a spa isn't available at ibis Ciboure Saint-Jean-de-Luz.

Yes, ibis Ciboure Saint-Jean-de-Luz welcomes dogs.

Yes, parking facilities are available at ibis Ciboure Saint-Jean-de-Luz.

No, ibis Ciboure Saint-Jean-de-Luz doesn't have a gym.

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