Quality Inn San Diego South - Chula Vista
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Summary of reviewsSureStay Plus Hotel by Best Western in Chula Vista West is highly regarded for its strategic location, offering convenient access to key local attractions and amenities. Guests praise its proximity to freeways, essential services like hospitals and popular destinations such as Imperial Beach and Sesame Place San Diego. Despite being situated on a busy road, the hotel manages to maintain a quiet and peaceful environment, making it an ideal choice for various types of travelers, including those visiting family or attending medical appointments.
The hotel's breakfast service receives generally positive feedback with guests appreciating the variety of hot items such as eggs, sausages and omelets. While there are some mixed reviews regarding the quality and temperature of the food, the breakfast setup is considered clean and practical by most.
Rooms at SureStay Plus Hotel are consistently praised for their cleanliness, modern amenities and comfort. The spacious accommodations feature contemporary furniture, large TVs and essential conveniences like coffee makers and fridges. While there are occasional reports of maintenance issues and cigarette smoke, most guests find the rooms cozy and relaxing.
Cleanliness throughout the hotel is frequently highlighted with many guests describing the facility as spotless and well-maintained. This extends to both the rooms and common areas, although there are a few mentions of isolated housekeeping lapses.
Guests generally have positive experiences with the staff, who are described as friendly, professional and helpful. The customer service is often commended for its attentiveness and efficiency with only a few reports of isolated negative interactions.
The WiFi service at the hotel is a mixed bag with some guests enjoying a good, quality connection while others face issues like slow speeds and intermittent service. The hotel’s pool, however, is well-received for its cleanliness and maintenance, although its cold temperature and occasional cleanliness issues are noted.
Parking is another area with mixed feedback. While the hotel offers free and secure parking, the spaces are described as tight and limited, which can cause inconvenience for some guests.
The comfort of the beds is a standout feature with many guests praising the memory foam mattresses and overall bedding quality. This contributes significantly to a pleasant and restful stay.
Despite being labeled a two-star establishment, Quality Inn San Diego South - Chula Vista exceeds expectations with its cleanliness, good room service and recent renovations. The hotel's management is commended for their excellent service and cooperative demeanor, ensuring a valued guest experience. Although there are some concerns about accessibility and parking, the hotel remains a popular choice for its convenience, comfort and affordability.
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The hotel's breakfast service receives generally positive feedback with guests appreciating the variety of hot items such as eggs, sausages and omelets. While there are some mixed reviews regarding the quality and temperature of the food, the breakfast setup is considered clean and practical by most.
Rooms at SureStay Plus Hotel are consistently praised for their cleanliness, modern amenities and comfort. The spacious accommodations feature contemporary furniture, large TVs and essential conveniences like coffee makers and fridges. While there are occasional reports of maintenance issues and cigarette smoke, most guests find the rooms cozy and relaxing.
Cleanliness throughout the hotel is frequently highlighted with many guests describing the facility as spotless and well-maintained. This extends to both the rooms and common areas, although there are a few mentions of isolated housekeeping lapses.
Guests generally have positive experiences with the staff, who are described as friendly, professional and helpful. The customer service is often commended for its attentiveness and efficiency with only a few reports of isolated negative interactions.
The WiFi service at the hotel is a mixed bag with some guests enjoying a good, quality connection while others face issues like slow speeds and intermittent service. The hotel’s pool, however, is well-received for its cleanliness and maintenance, although its cold temperature and occasional cleanliness issues are noted.
Parking is another area with mixed feedback. While the hotel offers free and secure parking, the spaces are described as tight and limited, which can cause inconvenience for some guests.
The comfort of the beds is a standout feature with many guests praising the memory foam mattresses and overall bedding quality. This contributes significantly to a pleasant and restful stay.
Despite being labeled a two-star establishment, Quality Inn San Diego South - Chula Vista exceeds expectations with its cleanliness, good room service and recent renovations. The hotel's management is commended for their excellent service and cooperative demeanor, ensuring a valued guest experience. Although there are some concerns about accessibility and parking, the hotel remains a popular choice for its convenience, comfort and affordability.
3-Star Motel
This motel offers essential amenities for a budget-conscious traveler. Guests can enjoy free Wi-Fi and comfortable accommodations, suitable for short stays.
Motel near Nightlife Spots
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
Accessible Motel
Motel with Outdoor Pool
Guest Reviews
SureStay Plus Hotel by Best Western in Chula Vista West boasts a strategic and convenient location, highly praised by guests for its accessibility to key local attractions and amenities. The hotel is easily reachable and sits near the major freeway I-5, offering a straightforward route to various points of interest, including Imperial Beach, shopping centers, restaurants and even Sesame Place San Diego. Guests often highlight the proximity to essential services like hospitals, laundromats and grocery stores such as Costco and Walmart, which adds to the hotel’s convenience, especially during harsh weather conditions.
The hotel's location also provides scenic views with some rooms on the third floor offering a glimpse of the Mexican Hills and the bay area. Although situated on a busy road, which can be noisy for some, many guests appreciate the hotel's quiet and peaceful environment. The area around the hotel might initially seem intimidating but is generally regarded as safe by most visitors.
The location plays a critical role for those visiting family, attending medical appointments or needing quick access to the airport, which is just a short drive away. Ideal for both short-term and extended stays, the hotel’s central position within Chula Vista ensures that guests have everything they need within easy reach, making it a well-received choice for travelers combining convenience, affordability and accessibility.
The breakfast offerings at Quality Inn San Diego South - Chula Vista have received mixed feedback but lean significantly towards the positive. Guests consistently highlight the pleasant, simple and practical nature of the free breakfast, noting that it provides a good start to the day with basic but sufficient options. Many reviews point out the availability of hot breakfast items such as sunny side up eggs, sausages, biscuits and omelets, which have been described as very good, delicious and great. The breakfast area is praised for being clean and well-maintained with plenty of choices to suit different preferences.
However, some guests found the breakfast to be mediocre, basic or not meeting expectations with occasional comments about cold or poor-quality food. Despite this, phrases like "amazing options for breakfast," "quality breakfast," and "the best in the area" reflect a generally favorable impression among many visitors.
During the COVID-19 pandemic, the hotel adapted by providing breakfast to-go bags, which included a variety of items aimed at minimizing contact. While this change was well-received by some, it left others desiring a more traditional breakfast setup. Overall, the SureStay Plus Hotel offers a solid, satisfactory breakfast experience with enough positive reviews to make it a comfortable choice for many travelers.
Quality Inn San Diego South - Chula Vista offers a balance of modern amenities and comfort, consistently praised for its cleanliness and well-maintained rooms. Guests frequently note the spaciousness of the rooms with modern furniture and large televisions adding to the contemporary feel. Many appreciate the comfort of the beds and the overall peace and quiet of the accommodations.
The hotel delivers on essential conveniences with ample free parking and a variety of breakfast options, including breakfast to-go bags. Bathrooms are generally clean and guests find the rooms to be cozy and relaxing.
However, there are occasional issues reported, such as rooms smelling of cigarette smoke, maintenance problems and cleanliness concerns in certain instances. Despite these occasional drawbacks, many guests feel that the hotel provides great value and a satisfactory stay with friendly staff, especially appreciating the relatively new and remodeled feel of the rooms.
Travelers to the Quality Inn San Diego South - Chula Vista consistently highlight the comfort of the beds, which seems to be a defining feature of their stay. Numerous reviews commend the establishment for its comfortable and clean beds with phrases such as very comfortable beds and super comfortable beds appearing frequently. The memory foam mattresses earn particular praise with some guests describing them as the best mattress and attributing their restful sleep to the quality of the bedding. Accommodations are also described as comfortable and beautiful, enhancing the overall appeal of the rooms.
However, a few guests noted hard or sagging beds, indicating some variability in experiences. Despite these occasional comments, the overwhelming sentiment remains positive with repeated mentions of clean and comfortable bedding. The hotel seems to regularly provide queen size beds, although some guests expecting more spacious accommodations, like king size beds, found this to be a minor adjustment. Overall, the bed quality at Quality Inn San Diego South - Chula Vista is well-regarded, contributing significantly to a pleasant and restful stay for most guests.
In evaluating the cleanliness of the Quality Inn San Diego South - Chula Vista, the recurring theme is predominantly positive with numerous guests highlighting the remarkable cleanliness of the facility. Words like "very clean," "spotless," and "well-maintained" frequently appear in reviews, suggesting that guests generally find the hotel's housekeeping standards to be excellent. The bedrooms are often described as clean and comfortable with some guests noting the rooms' cleanliness despite the exterior appearance of the property.
Several reviews point out that the hotel rooms are well-equipped, featuring amenities like coffee makers, fridges, microwaves and televisions—all adding to a sense of convenience and comfort. The overall cleanliness extends to common areas and the bathrooms, although a few guests have mentioned that these areas sometimes require more attention.
However, not all feedback is entirely favorable. There are occasional mentions of rooms smelling like cigarettes, which is particularly bothersome in non-smoking rooms. Some guests reported issues like slow-draining sinks, ants and a few instances of dirty towels or hair in the showers. These negative experiences appear to be less common, though they do suggest occasional lapses in housekeeping.
Overall, while a minority of reviews pointed out specific shortcomings, the dominant view is that Quality Inn San Diego South - Chula Vista excels in cleanliness and room maintenance.
Visitors to the Quality Inn San Diego South - Chula Vista had mostly favorable experiences when it came to the staff. Many reviewers highlighted the friendly and welcoming atmosphere created by the employees, noting their professionalism, helpfulness and prompt service. The staff were frequently described as courteous, attentive and knowledgeable about their roles, ensuring that guests felt well-taken care of from check-in to check-out.
Guests appreciated the excellent customer service with several pointing out the diligent, kind and accommodating demeanor of the team members. The management and front desk clerks were often singled out for their super-friendly and pleasant interactions. The positive recognition extended to the housekeeping staff as well, who were praised for their punctuality and efficiency in handling guest needs.
However, a few negative experiences were mentioned with some guests encountering rude behavior from certain staff members, particularly at the front desk and management level. Despite these isolated incidents, the overall sentiment toward the hotel's staff remained highly positive. Guests frequently remarked on the warm greetings and the genuine interest the staff showed in improving their stay, reinforcing the hotel's commitment to excellent service.
Quality Inn San Diego South - Chula Vista has received mixed feedback regarding its WiFi service. On the positive side, some guests have mentioned that the WiFi is excellent, working great and providing a good, quality connection. However, there are numerous reports of connectivity issues, including difficulty logging on, slow speeds, intermittent service and persistent disconnections. Some guests have also highlighted that the WiFi would only work in certain areas of their rooms or was not available for extended periods. Despite a few commendations, it seems the hotel needs to address these recurring WiFi issues to enhance the overall guest experience.
The pool at the Quality Inn San Diego South - Chula Vista is generally well-received by guests, especially for its cleanliness and maintenance. Multiple reviews highlight the pool as a nice, clean and well-maintained facility. Families seem to particularly enjoy it and it serves as a popular spot during the afternoons. However, there are some critical comments regarding the pool's cleanliness at certain times with a few guests finding it dirty or not well-maintained during their stay. The cold temperature of the water and the occasional chill in the weather also make the pool less accessible for swimming. Despite these issues, the pool still stands out as a notable feature of the hotel for many.
At Quality Inn San Diego South - Chula Vista, guests have mixed experiences regarding the parking facilities. On the positive side, many guests appreciate the provision of free and secure parking throughout their stay. There are also mentions of ample and generous parking spaces with some guests finding it roomy enough to accommodate larger vehicles like trucks. Additionally, the ease of parking on-site and the availability of a parking tag system have been noted as beneficial.
However, a significant number of reviews highlight challenges with the parking situation. The common concern is that the parking spaces are very tight and limited, making it problematic for some guests to park comfortably. The parking lot's size and the narrowness of the spaces are frequently mentioned with some reviewers pointing out that there are not enough parking spots available. Issues with the access and exit routes of the parking lot and the darkness of some parking areas also add to the concerns.
Overall, while the hotel does offer free and secure parking, the tight and limited nature of the parking lot may cause inconvenience for some guests.
Quality Inn San Diego South - Chula Vista offers a noteworthy travel experience with an array of commendable features. Situated in a very convenient location, it provides easy access to various key areas, making it an ideal spot for travelers. Guests frequently note the hotel’s cleanliness and maintenance, often highlighting its status as a quaint, well-managed establishment. The breakfast service stands out with its above average offerings, notably featuring the hottest food options available.
Despite being referred to as a two-star motel with rooms that open to the outside, the accommodation surpasses expectations with good room service and a seemingly recent renovation that adds a fresh feel. The administration is praised for their cooperation and excellent service, making guests feel valued. Overall, the hotel is described as quiet, clean and comfortable, making it a highly recommended choice for its price and location. Lastly, the hotel demonstrates diligence by actively managing any pest control issues, ensuring a pleasant stay for its guests.
SureStay Plus Hotel by Best Western Chula Vista West receives mixed feedback regarding accessibility for guests with disabilities. The positive aspects include spacious and clean rooms, a big comfortable bed and proximity to local restaurants. The hotel is noted to be accessible with breakfast available upon request. However, there are some concerns such as slow and sometimes non-functional elevators, noisy ice machines and occasional issues related to deposits. Parking can also be limited. Despite these challenges, the overall accommodation features like room cleanliness and space are appreciated.
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Location
The hotel's location also provides scenic views with some rooms on the third floor offering a glimpse of the Mexican Hills and the bay area. Although situated on a busy road, which can be noisy for some, many guests appreciate the hotel's quiet and peaceful environment. The area around the hotel might initially seem intimidating but is generally regarded as safe by most visitors.
The location plays a critical role for those visiting family, attending medical appointments or needing quick access to the airport, which is just a short drive away. Ideal for both short-term and extended stays, the hotel’s central position within Chula Vista ensures that guests have everything they need within easy reach, making it a well-received choice for travelers combining convenience, affordability and accessibility.
Breakfast
However, some guests found the breakfast to be mediocre, basic or not meeting expectations with occasional comments about cold or poor-quality food. Despite this, phrases like "amazing options for breakfast," "quality breakfast," and "the best in the area" reflect a generally favorable impression among many visitors.
During the COVID-19 pandemic, the hotel adapted by providing breakfast to-go bags, which included a variety of items aimed at minimizing contact. While this change was well-received by some, it left others desiring a more traditional breakfast setup. Overall, the SureStay Plus Hotel offers a solid, satisfactory breakfast experience with enough positive reviews to make it a comfortable choice for many travelers.
Rooms
The hotel delivers on essential conveniences with ample free parking and a variety of breakfast options, including breakfast to-go bags. Bathrooms are generally clean and guests find the rooms to be cozy and relaxing.
However, there are occasional issues reported, such as rooms smelling of cigarette smoke, maintenance problems and cleanliness concerns in certain instances. Despite these occasional drawbacks, many guests feel that the hotel provides great value and a satisfactory stay with friendly staff, especially appreciating the relatively new and remodeled feel of the rooms.
Beds
However, a few guests noted hard or sagging beds, indicating some variability in experiences. Despite these occasional comments, the overwhelming sentiment remains positive with repeated mentions of clean and comfortable bedding. The hotel seems to regularly provide queen size beds, although some guests expecting more spacious accommodations, like king size beds, found this to be a minor adjustment. Overall, the bed quality at Quality Inn San Diego South - Chula Vista is well-regarded, contributing significantly to a pleasant and restful stay for most guests.
Cleanliness
Several reviews point out that the hotel rooms are well-equipped, featuring amenities like coffee makers, fridges, microwaves and televisions—all adding to a sense of convenience and comfort. The overall cleanliness extends to common areas and the bathrooms, although a few guests have mentioned that these areas sometimes require more attention.
However, not all feedback is entirely favorable. There are occasional mentions of rooms smelling like cigarettes, which is particularly bothersome in non-smoking rooms. Some guests reported issues like slow-draining sinks, ants and a few instances of dirty towels or hair in the showers. These negative experiences appear to be less common, though they do suggest occasional lapses in housekeeping.
Overall, while a minority of reviews pointed out specific shortcomings, the dominant view is that Quality Inn San Diego South - Chula Vista excels in cleanliness and room maintenance.
Staff
Guests appreciated the excellent customer service with several pointing out the diligent, kind and accommodating demeanor of the team members. The management and front desk clerks were often singled out for their super-friendly and pleasant interactions. The positive recognition extended to the housekeeping staff as well, who were praised for their punctuality and efficiency in handling guest needs.
However, a few negative experiences were mentioned with some guests encountering rude behavior from certain staff members, particularly at the front desk and management level. Despite these isolated incidents, the overall sentiment toward the hotel's staff remained highly positive. Guests frequently remarked on the warm greetings and the genuine interest the staff showed in improving their stay, reinforcing the hotel's commitment to excellent service.
Wi-Fi
Pool
Parking
However, a significant number of reviews highlight challenges with the parking situation. The common concern is that the parking spaces are very tight and limited, making it problematic for some guests to park comfortably. The parking lot's size and the narrowness of the spaces are frequently mentioned with some reviewers pointing out that there are not enough parking spots available. Issues with the access and exit routes of the parking lot and the darkness of some parking areas also add to the concerns.
Overall, while the hotel does offer free and secure parking, the tight and limited nature of the parking lot may cause inconvenience for some guests.
3 Star
Despite being referred to as a two-star motel with rooms that open to the outside, the accommodation surpasses expectations with good room service and a seemingly recent renovation that adds a fresh feel. The administration is praised for their cooperation and excellent service, making guests feel valued. Overall, the hotel is described as quiet, clean and comfortable, making it a highly recommended choice for its price and location. Lastly, the hotel demonstrates diligence by actively managing any pest control issues, ensuring a pleasant stay for its guests.
Accessible
Yes, Quality Inn San Diego South - Chula Vista has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn San Diego South - Chula Vista.
No, Quality Inn San Diego South - Chula Vista doesn't allow dogs.
Yes, parking facilities are available at Quality Inn San Diego South - Chula Vista.
No, Quality Inn San Diego South - Chula Vista doesn't have a gym.
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