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Summary of reviewsSudima Christchurch City has earned high praise from guests largely due to its strategic location, modern amenities and exceptional service. Located conveniently near key attractions such as the Town Hall, Arts Centre, Botanic Gardens and various dining and entertainment venues, it serves as an ideal base for exploring Christchurch. Despite being just a short walk from the central business district, the area remains quiet and serene, providing a welcome respite from the city's hustle and bustle.
The hotel's rooms are frequently highlighted for their cleanliness, spaciousness and modern decor. Equipped with high-quality furnishings and thoughtful amenities like kitchenette facilities, HEPA air cleaners and luxury bathroom accessories, the accommodations offer a comfortable and luxurious stay. Guests particularly appreciate the comfort of the beds, describing them as incredibly cozy and conducive to a good night's sleep.
Dining at Sudima Christchurch City also receives favorable feedback. Breakfast is generally well-received with many guests enjoying the variety and quality of both the buffet and made-to-order options. Though some note a desire for more variety and better catering to dietary restrictions like gluten-free options, the overall breakfast experience is positive, enhanced by the friendly and attentive restaurant staff. Dinner at the on-site restaurant is celebrated for its excellent food and wine selection, making it a worthwhile dining destination. Room service is also praised for its quality and convenience.
The hotel's commitment to cleanliness is evident with guests frequently commenting on the spotless condition of the rooms and common areas. Housekeeping services are efficient and thorough, ensuring a fresh and inviting environment. The staff at Sudima Christchurch City are a standout feature, often noted for their friendliness, helpfulness and exceptional customer service, significantly enhancing the overall guest experience.
For those seeking relaxation, the hotel's Moss Spa offers a tranquil environment with skilled therapists providing top-notch treatments. However, there are occasional mentions of service coordination issues that could be improved. Parking is convenient with options for valet and public parking, though some guests find the parking fees a bit high. The hotel's proximity to restaurants and other amenities adds to the convenience.
Families find the hotel particularly accommodating with features like rooms equipped with small kitchens, proximity to attractions and thoughtful touches like extra hot chocolate for children. These elements make it a favored choice for family stays.
In summary, Sudima Christchurch City stands out as a top choice for travelers to Christchurch, offering a combination of strategic location, modern and comfortable accommodations, excellent dining options and outstanding service that caters to both leisure and business travelers alike. Show more
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Luxury Hotel
Sudima Christchurch City is a 5-star boutique hotel featuring luxe rooms and a full-service elegant day spa. Rooms are equipped with modern amenities like Amazon Echo and offer options for spacious apartments. The hotel includes a stylish restaurant and bar called The Lane.
Hotel near Ski Resorts
A modern hotel located in the Christchurch CBD, offering a comfortable and central starting point for travelers planning day trips to the nearby ski resorts.
Hotel Taking Steps Towards Sustainability
As part of the Sudima Hotels group, this hotel is carbonreduce certified and aims to be New Zealand's most environmentally friendly hotel chain. It has implemented significant waste reduction strategies, including phasing out single-use plastics, using large refillable bathroom amenity bottles, and providing recycle bins in all rooms. The hotel also embraces plant-based biodegradable takeaway containers and supports native tree planting initiatives.
Hotel with Spa
This five-star boutique hotel has an upscale spa called Moss, offering rejuvenating treatments. The rooms are plush and come with balconies that offer stunning city views. It also features a fitness center.
Accessible Hotel
This hotel is the first in New Zealand to achieve a Platinum accessibility rating from Be. Lab, New Zealand's authority on accessibility. It offers accessible car parks, a lower check-in desk, lifts with tactile numbering, five accessible rooms with adjoining rooms, and a trained team for emergency evacuation. Public areas including the restaurant, bar, and spa are fully accessible.
Hotel with Gym
Sudima Christchurch City provides complimentary gym access for guests. The gym is equipped for both relaxation and invigorating workouts.
Hotel for Yoga
Sudima Christchurch City was included in a list of top yoga hotels in New Zealand.
5-Star Hotel
Sudima Christchurch City offers luxurious accommodations with modern amenities. It is known for its excellent service and convenient location. Guests can enjoy high-end dining and recreational facilities.
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Room Types
Accessible KingThe unit offers 1 bed.
Premium TwinThe unit has 2 beds.
Premium KingThe unit has 1 bed.
Premium ApartmentThe unit has 1 bed.
Premium Balcony ApartmentThe unit offers 1 bed.
Guest Reviews
9.0
Excellent
Location
Sudima Christchurch City enjoys a favorable location with guests praising its close proximity to numerous key attractions and amenities. It is situated conveniently near the town hall, Arts Centre, Botanic Gardens and a variety of restaurants, bars and the casino. Many reviews highlight the ease of getting to and from the hotel, describing it as an ideal base for exploring the city. Despite being a short 10 to 20-minute walk from the central business district, the hotel’s surroundings are reported as quiet and peaceful, offering a respite from the hustle and bustle of the city center.
Reviewers appreciate that the hotel is modern, clean and boasts comfortable rooms, some featuring mini kitchenettes for added convenience. The staff are frequently highlighted for their friendliness and helpfulness, contributing to a positive atmosphere and guest experience. Guests also find the hotel's centrality to be a significant advantage, allowing easy walking access to popular destinations like Hagley Park, the riverside and various cultural spots.
Overall, the reviews convey that Sudima Christchurch City is a well-regarded hotel that combines a strategic location with modern amenities and excellent service, making it a preferred choice for both leisure and business travelers visiting Christchurch.
Breakfast
The breakfast experience at Sudima Christchurch City receives a mix of feedback, but it generally leans towards the positive. Many guests describe the breakfast as wonderful, delicious and varied with some even calling it the best hotel breakfast they've ever had. The buffet breakfast, when available, is frequently praised for its excellent quality and great variety, offering beautifully presented and tasty options.
Some guests highlight the made-to-order a la carte breakfast as a delightful alternative with many enjoying the quality and flavor of individually prepared dishes like French toast. The restaurant staff also receive accolades for their friendly and attentive service. Additionally, the on-site restaurant and bar are celebrated for their overall quality, enhancing the dining experience from breakfast through to dinner.
However, there are a few consistent criticisms. Some guests find the breakfast options limited and overly expensive with occasional mentions of a desire for a more varied selection or a full buffet experience. Issues like the absence of gluten-free options and occasional operational hiccups, such as a broken coffee machine or unclear breakfast ordering instructions, also come up.
Despite these drawbacks, the breakfast at Sudima Christchurch City largely impresses guests with its quality, presentation and the overall dining experience it offers.
Dinner
Sudima Christchurch City boasts a cosy bar and a great on-site restaurant which consistently impresses guests with its excellent food and attentive service. Many reviewers highlight the fantastic dinner menu and exceptional wine selection, deeming the in-house restaurant well worth dining at. The hotel's room service also garners praise for its delicious quality with some standout features such as the three cheese toasties.
While some guests noted limited menu options and a few isolated issues with specific dishes, the overall sentiment is positive. Guests praise the hotel's ability to serve high-quality food, often finding it superior to other 4-5 star establishments. The restaurant's atmosphere and service contribute significantly to a memorable dining experience. However, minor criticisms include a desire for more variety in the dinner menu and some mishaps with bookings and dish deliveries.
In conclusion, despite a few minor concerns, the dinner experience at Sudima Christchurch City is generally held in high regard, offering great food and an enjoyable dining ambiance.
Rooms
Sudima Christchurch City has garnered rave reviews for its modern and comfortable accommodations. Guests consistently praise the hotel's rooms for being clean, spacious and beautifully decorated. The modern aesthetic is reflected in the new, well-maintained rooms equipped with high-quality furnishings and thoughtful amenities like kitchenette facilities, small integrated kitchens and HEPA air cleaners.
Guests highlight the exceptional comfort of the beds and the overall cleanliness of the spaces. The bathrooms, featuring modern fixtures like rain showers and luxury bathroom accessories, are frequently noted as standout features. Many guests found the room size generous with large windows allowing for plenty of natural light and enjoyed the additional luxury of suites and spacious balconies.
The staff at Sudima Christchurch City also receive high marks for their friendliness and efficiency, contributing to an overall excellent guest experience. The hotel's location is convenient with numerous restaurants nearby, though a few reviews mention that it is slightly out from the city center.
For those traveling with families, the rooms are well-suited with ample space and essential facilities. The availability of baby cots and the convenience of a guest laundry are added bonuses. Despite occasional noise issues reported due to poor sound insulation in some connecting rooms, most guests found the rooms to be quiet and relaxing at night.
Overall, Sudima Christchurch City offers a luxurious and comfortable stay with well-appointed rooms that cater to a variety of needs, making it a top choice for many travelers visiting Christchurch.
Beds
Nestled in the heart of Christchurch, the Sudima Christchurch City offers an unparalleled sleeping experience with guests frequently praising the beds for their incredible comfort. Many describe the beds as insanely comfy with some likening them to sleeping on a cloud. The mattresses and pillows are highlighted for their luxurious feel, often allowing guests to have the best sleep they've ever had.
The rooms are modern, clean and tranquil, contributing to a peaceful retreat. The bedding meets high standards, ensuring that guests enjoy a good night's sleep. While most found the beds to be super comfortable, a few guests mentioned that the beds were quite firm with some finding them a bit hard and uncomfortable.
Despite minor differences in bed firmness preferences, the overall consensus highlights the comfort and quality of the beds. The attention to detail, from the soft duvets to the dreamy feel of the mattresses, stands out as a key aspect of the hotel's charm. Guests can expect a restful and cozy stay, further enhanced by additional comforts like a good coffee machine and the attentive, playful staff, making Sudima Christchurch City a highly recommended option for travelers seeking both relaxation and luxury.
Cleanliness
At Sudima Christchurch City, cleanliness takes center stage with guests frequently highlighting the hotel's immaculate condition. The rooms are consistently described as spotlessly clean, well-maintained and featuring modern decor, often seen as clean like new since its inception in 2019. The hotel’s housekeeping is praised for its efficiency, offering daily cleaning services that exceed expectations by keeping spaces fresh, tidy and inviting.
The spacious and airy rooms offer a sense of comfort and modernity, designed to provide a relaxing atmosphere. Guests appreciate not only the cleanliness but also the detailed attention given to maintain new and well-appointed facilities. The bathrooms are noted for their spaciousness and the beautiful accessories they feature, adding a touch of luxury to the clean environment.
Despite a few minor issues, such as occasional hairs in the bathroom and a rare dirty cup, the overall cleanliness of the property is highly esteemed. The hotel's modern aesthetic extends throughout its facilities, including well-maintained amenities and a clean, quiet ambiance that enhances the stay experience.
The staff at Sudima Christchurch City further enrich the guest experience with their friendly and welcoming attitudes, ensuring that everything is perfect. This attention to detail and commitment to cleanliness makes the hotel a highly recommended choice for travelers seeking a spotless, comfortable and modern retreat in Christchurch.
Staff
Sudima Christchurch City has garnered overwhelmingly positive reviews about its staff from numerous guests. Visitors consistently praise the friendliness and helpfulness of the hotel staff, describing them as lovely, welcoming and exceptionally accommodating. The reception staff, including notable mentions like Priya, Sam, Alana and Christine, stand out for their warm and polite demeanor, often going above and beyond to ensure a pleasant stay.
Guests frequently highlight the efficient, caring and professional attitude exhibited by the entire team, making the check-in process and overall experience seamless. The front desk personnel receive accolades for their incredible service with many guests appreciating their exceptional customer service and their readiness to assist with any needs or queries.
The staff's dedication to creating a welcoming atmosphere is evident with multiple mentions of the team making guests feel particularly valued. Whether it's returning lost items, booking taxis for elderly family members or simply offering a warm greeting, the staff's efforts do not go unnoticed.
In essence, the reviews reflect an impression of a hotel where the staff's competence, friendliness and proactive approach significantly enhance the guest experience, making Sudima Christchurch City a standout choice for travelers seeking attentive and outstanding service.
Wi-Fi
Sudima Christchurch City offers free Wi-Fi with generally reliable connectivity, though experiences with its performance vary. Some guests appreciated the fast speed and secure connections, while others noted issues with slow service or complete non-functionality. The hotel features modern amenities including an Alexa in each room and a TV equipped with Chromecast, allowing guests to stream their favorite shows. While the technology is appreciated, there is room for improvement in Wi-Fi quality to ensure consistent satisfaction.
Spa
Sudima Christchurch City's Moss Spa has garnered positive feedback for its relaxing ambiance and skilled therapists, offering a fantastic addition to the hotel experience. Guests have praised the spa's comfortable environment and noted that it provides some of the best facials they've had. Despite limited access and the spa being a paid massage service, it remains a perfect choice for a staycation, enhancing the overall stay with its added bonus of premium spa services. However, some noted challenges with spa management, suggesting room for improvement in service coordination.
Parking
The parking at Sudima Christchurch City is convenient and offers several options for guests. There is both public and on-site parking available with the added convenience of a valet service. Many guests found the valet parking to be perfect, easy to use and on-site. While parking options are generally easy and great, it's worth noting that some guests mentioned that there is a fee for parking with valet service typically costing around $25. This was considered by some to be pricey, but others found the street parking a suitable alternative. Despite a few remarks about the car park being tight and parking not being included, the proximity of the hotel's parking to amenities was appreciated. Overall, most guests had positive experiences with parking at Sudima Christchurch City, benefiting from helpful and friendly staff, as well as the option to have a taxi arranged by the hotel.
Family
For families planning a stay in Christchurch, Sudima Christchurch City offers an excellent accommodation choice. Guests have consistently highlighted it as an ideal place for families with many praising the lovely facilities that cater well to their needs. The convenience factor is high, particularly for those with young children. One of its standout features is the proximity to attractions like the library and the renowned Margaret Mahy playground, making it easier for babysitters to entertain the kids during the day.
The hotel offers rooms that are perfectly suited for families, including studios equipped with small kitchens, which add a level of convenience for meal prep. Room service has been noted as a lifesaver for families with tired young travelers, emphasizing the thoughtful service provided.
While there was a minor hiccup with a dinner reservation, it didn’t overshadow the overall positive experience with guests appreciating the excellent dinner and amazing cocktails at the hotel's restaurant. Complimentary extras like additional hot chocolate for children at breakfast added a delightful touch.
It's clear that Sudima Christchurch City goes the extra mile to ensure family stays are comfortable and enjoyable. Given the positive feedback, many families have expressed their intention to return for future visits, showing that the hotel remains a favored choice for those traveling with children.
Accessible
Sudima Christchurch City offers commendable features for guests with disabilities, ensuring a comfortable and accessible stay. Guests appreciated the non-slip shower mat in the accessible bathroom, which adds a layer of safety and convenience. Additionally, the presence of a guest laundry on-site, complete with a washing machine, further enhances the practicality of the accommodations.
The location of the hotel, while not as central as some may expect, remains easily accessible and suitable for exploring the surrounding area by foot. Despite a minor note regarding room size, the overall layout and amenities provided are geared towards ensuring ease of movement and comfort. Furthermore, parking facilities are available, adding to the convenience for guests with mobility challenges.
Overall, the accessibility features are well-implemented, making Sudima Christchurch City a strong option for travelers needing these considerations.
Yoga
Sudima Christchurch City offers convenient yoga amenities that guests have praised in their reviews. The provision of yoga mats in rooms has been highlighted as a thoughtful feature with many finding it a nice touch and a wonderful addition. Additionally, guests appreciate the complimentary access to a nearby gym for extended fitness and yoga activities, although it is noted that the yoga facilities are not on-site. Despite some limitations with the spa or beauty facilities being occasionally unavailable, the in-room yoga mats and cleaner elevate the wellness experience for guests staying at the hotel.
Luxury
In the heart of Christchurch, Sudima Christchurch City sets itself apart with a sense of luxury and attention to detail that leaves guests feeling truly pampered. The hotel features bright, peaceful surroundings that delight visitors and create a naturally comfy environment. Guests are frequently thrilled with the luxurious touches throughout and many note that the staff consistently go the extra mile, leaving special touches that make for a memorable stay.
The spa facilities at the hotel are a highlight, often exceeding expectations and contributing to the overall feeling of an upscale retreat. Heated pools and a spa tub add to the indulgent experience with these amenities often being compared favorably to those found in upscale hotels. The luxurious rooms and new, modern design enhance the sense of opulence, making it a perfect choice for a staycation that feels like a five-star hotel experience. The pillow selection is another thoughtful detail that adds to the comfort and satisfaction of the guests.
While the hotel may not boast one particular overwhelming luxury, it excels in the finer details that collectively create a top-tier experience. Guests also appreciate practical amenities like a guest laundry with a washing machine on the fourth floor, adding a convenient touch to their stay. Overall, Sudima Christchurch City impresses with its combination of comfort, luxury and meticulous attention to detail.
No, Sudima Christchurch City doesn't have any pool.
Yes, a spa is available at Sudima Christchurch City.
No, Sudima Christchurch City doesn't allow dogs.
Yes, parking facilities are available at Sudima Christchurch City.