The Dusit Thani Laguna Phuket is a luxurious 5-star resort that offers a serene and elegant escape on Phuket Island. The hotel's services and facilities are outstanding and most guests exceeded their expectations. The hotel is highly recommended for those who are looking to relax on the beach and enjoy the comforts of a luxurious 5-star hotel. Some guests described the hotel as a secret gem and it remains one of the best hotels in Thailand. However, some areas of improvement include the outdated parasols and insufficient loungers available on the beach, together with the lack of service orientation. Despite these minor issues, the Dusit Thani Laguna Phuket is a charming place to stay.
Banyan Tree Phuket offers a luxurious and serene retreat in the heart of the Laguna complex, featuring lush greenery and an artificial lake. Its tranquil location by Bang Tao Beach is ideal for relaxation, though a half-hour drive is needed to reach central Phuket attractions. The resort houses an array of excellent dining options with the Saffron restaurant praised for serving the best Thai food in Phuket. Guests appreciate the varied and delicious breakfast buffet, despite occasional crowding and minor issues with cold food.
The rooms, particularly the spacious villas with private pools, are a highlight, appreciated for their stylish design, cleanliness and privacy. While some villas could use modernization, the housekeeping and overall service are exceptional. The resort’s staff consistently receive high praise for their friendliness, attentiveness and efficiency, significantly enhancing guests' experiences.
The spa is another standout feature, offering highly recommended treatments, although it doesn’t cater to male guests. The resort has excellent pool facilities, including private and public pools with a lazy river and waterfalls, contributing to a relaxing atmosphere. While the beach is beautiful, it’s located across the road, posing a slight inconvenience for direct access.
Families and couples find Banyan Tree Phuket equally appealing, thanks to spacious accommodations, a kids club and various amenities. Golf enthusiasts will enjoy the nearby well-maintained courses. The comfortable beds, high-quality linens and luxurious touches underscore the resort’s commitment to providing a restful and indulgent stay. Banyan Tree Phuket excels in offering top-level luxury and hospitality, making it a premier choice for a serene and opulent getaway.