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Summary of reviewsHotel Bellevue Esztergom offers a serene and picturesque retreat ideal for nature lovers, nestled amidst stunning natural surroundings with scenic views of the Danube River and surrounding mountains. With its tranquil location, the hotel provides easy access to hiking spots and nearby attractions like Esztergom and Visegrád. The hotel ensures convenient parking facilities and the views from its various vantage points are breathtaking, enhancing the overall peaceful experience.
The breakfast experience at Hotel Bellevue Esztergom is generally positive, featuring an extensive buffet with an array of delicious and fresh options. The scenic dining setting and commendable service further elevate the experience. Despite some issues like the occasional lack of certain items and delayed replenishment, the quality and abundance of the food leave a lasting, favorable impression on most guests.
Similarly, dinner receives mixed feedback with numerous guests praising the tasty and varied meals. However, some criticism points to the need for more diversity and better temperature management of the food. Nonetheless, when executed well, the dinner service is enjoyable and generous.
Room experiences vary significantly with some guests appreciating the spaciousness, comfortable bedding, stylish decor and impressive views. Yet, there are substantial issues noted, such as uncomfortable mattresses, inadequate cleanliness and outdated furnishings, suggesting the need for significant renovations and maintenance improvements.
Cleanliness is another aspect where the hotel sees mixed reviews. While some areas, particularly the wellness section, are well-maintained, other areas fall short, including dining areas and bathrooms. Recurring problems include inadequate cleaning, dirty carpets, mold and dust, pointing to a need for higher cleaning standards across the hotel.
Guests frequently commend the friendly and helpful staff, particularly in the restaurant, which adds a positive touch to the overall experience. Despite minor criticisms regarding the need for more servers and occasional lapses in reception service, the staff's positive demeanor often helps mitigate other shortcomings.
Wi-Fi service at the hotel is a major point of contention with many guests experiencing weak or non-existent connectivity in certain areas, notably on the 2nd floor. This issue may affect guests needing reliable internet access during their stay.
The wellness area stands out as a highlight with its spacious, well-equipped facilities including various pools, saunas and a snack bar. Guests appreciate the range of options and recent renovations, making it an excellent place for relaxation and rejuvenation. Pool facilities are similarly praised for their cleanliness and temperature, although minor improvements could be made regarding water and room temperatures.
Overall, Hotel Bellevue Esztergom offers a beautiful and peaceful retreat with excellent amenities. However, it would benefit from addressing its cleanliness issues, room maintenance and improving its Wi-Fi service to meet the expectations of all guests consistently.
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