Hotel El Refugio
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Summary of reviewsHotel El Refugio is a highly regarded establishment nestled in a stunning natural setting, offering guests breathtaking views and serene tranquility. Conveniently located near the picturesque mountains and scenic river, as well as hot springs and the Colca Canyon, it provides an ideal escape for nature enthusiasts. The landscape is dreamlike, seamlessly immersing visitors in lush greenery and offering a cozy, charming atmosphere.
The breakfast experience at Hotel El Refugio is generally well-received with many guests praising its ample, delicious offerings, including coffee, fruit, bread and eggs. Although some guests found the breakfast selection limited, the overall quality and the inclusion of breakfast with the stay are appreciated.
Dinner at the hotel's restaurant is positively noted for its very good and tasty food with excellent quality at reasonable prices. The ambiance is pleasant and despite some mentions of service being slow and a limited menu, the overall dining experience is commendable.
The rooms are spacious, comfortable and clean with many guests enjoying the beautiful balconies and excellent views. While some rooms are noted to be slightly outdated with issues such as worn-out furniture and insufficient heating, the overall accommodation experience is positive. Guests particularly appreciate the presence of a huge jacuzzi bathtub in some rooms and good value for the price.
Cleanliness is one of the hotel's standout features with many guests highlighting the spotless and very clean rooms. The facilities are well-maintained, showcasing the hotel's commitment to high standards.
The staff at Hotel El Refugio receive high praise for their friendliness and dedication, consistently creating a welcoming atmosphere. Guests highlight the attentiveness and helpful nature of the team, especially the reception staff, who go the extra mile to ensure a comfortable stay. Despite occasional suggestions for improvement, the general impression is one of an accommodating and pleasant team that significantly contributes to the overall positive experience.
In summary, Hotel El Refugio is a charming and tranquil retreat offering stunning natural surroundings, comfortable accommodations, commendable cleanliness and friendly staff, making it a delightful choice for visitors seeking a peaceful escape.
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The breakfast experience at Hotel El Refugio is generally well-received with many guests praising its ample, delicious offerings, including coffee, fruit, bread and eggs. Although some guests found the breakfast selection limited, the overall quality and the inclusion of breakfast with the stay are appreciated.
Dinner at the hotel's restaurant is positively noted for its very good and tasty food with excellent quality at reasonable prices. The ambiance is pleasant and despite some mentions of service being slow and a limited menu, the overall dining experience is commendable.
The rooms are spacious, comfortable and clean with many guests enjoying the beautiful balconies and excellent views. While some rooms are noted to be slightly outdated with issues such as worn-out furniture and insufficient heating, the overall accommodation experience is positive. Guests particularly appreciate the presence of a huge jacuzzi bathtub in some rooms and good value for the price.
Cleanliness is one of the hotel's standout features with many guests highlighting the spotless and very clean rooms. The facilities are well-maintained, showcasing the hotel's commitment to high standards.
The staff at Hotel El Refugio receive high praise for their friendliness and dedication, consistently creating a welcoming atmosphere. Guests highlight the attentiveness and helpful nature of the team, especially the reception staff, who go the extra mile to ensure a comfortable stay. Despite occasional suggestions for improvement, the general impression is one of an accommodating and pleasant team that significantly contributes to the overall positive experience.
In summary, Hotel El Refugio is a charming and tranquil retreat offering stunning natural surroundings, comfortable accommodations, commendable cleanliness and friendly staff, making it a delightful choice for visitors seeking a peaceful escape.
Family Friendly Hotel
This rustic-style inn features thermal baths, offering relaxation for the whole family. It is tucked away in the Colca Valley, providing a peaceful and scenic environment. The hotel is known for its family-friendly services and activities.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Nestled in a stunning natural setting, Hotel El Refugio is often praised for its breathtaking location. The hotel boasts a superb position at the foot of picturesque mountains with a scenic river flowing right by. This enchanting refuge is perfectly situated, offering guests serene tranquility and spectacular views. The proximity to both hot springs and the Colca Canyon adds to its charm, making it convenient for nature excursions. Surrounded by nature, the landscape is nothing short of dreamlike, providing a peaceful and remote escape from the hustle and bustle of everyday life. The hotel’s setting is both beautiful and suggestive, seamlessly immersing visitors in lush greenery and offering a cozy, charming atmosphere at the end of a scenic dirt road.
Hotel El Refugio offers a breakfast experience that garners mixed feedback from its guests. Many reviews highlight the positive aspects, describing the breakfast as ample, delicious and fantastic. Guests appreciate the availability of items such as coffee, fruit, bread and eggs within the provided meals. The breakfast is noted to be very good and even excellent by some, while others found it adequate.
Nonetheless, there are mentions of limited variety and options with a few guests suggesting room for improvement in terms of selection. Despite some calling it average or regular, the inclusion of breakfast with the stay is a favorable point for many. Overall, while the breakfast may not consistently impress everyone, it has enough commendable elements to satisfy many visitors.
Hotel El Refugio offers a generally pleasing dining experience for its guests. The restaurant is praised for serving very good and tasty food with particular emphasis on the excellent quality of both dinner and breakfast. Prices at the restaurant are reasonable, making it an attractive option for those who prefer dining in. The ambiance of the dining room is pleasant, although it can be a bit cold at times. While the restaurant service tends to be slow and the dinner menu might benefit from more variety, the overall dining experience is commendable. Guests appreciate the excellent treatment at reception and the charming flower decorations in the dining area.
Hotel El Refugio offers spacious, comfortable and clean rooms with cozy atmospheres. Many guests enjoyed the beautiful balconies and excellent views available from the rooms. The accommodation is praised for its cleanliness with well-maintained rooms being a common highlight.
However, some guests noted that the rooms are slightly outdated and could benefit from some maintenance and upgrading. Issues such as worn-out furniture, lack of a fridge, no television and the absence of wardrobe space for hanging clothes were mentioned. Additionally, some found the rooms cold with insufficient heating even though hot water bottles were provided.
Despite these drawbacks, visitors appreciated the abundant breakfast and the good value for the accommodation price. The presence of a huge jacuzzi bathtub in some rooms was particularly enjoyed. Overall, Hotel El Refugio provides clean and spacious rooms with a cozy feel, but certain updates and improvements are needed to meet higher standards.
Hotel El Refugio is frequently praised for its cleanliness. Many guests highlight the hotel's cleanliness as one of its most notable aspects with numerous reviews mentioning spotless and very clean rooms. The facilities overall are described as clean and of good quality, showcasing the establishment's commitment to maintaining high standards. While a few reviews suggest that the rooms could be a bit cleaner, the general consensus is that the housekeeping is commendable, ensuring a pleasant stay for visitors.
The staff at Hotel El Refugio receives high praise for their dedication and friendliness, consistently creating a welcoming atmosphere for guests. Many visitors highlight the attentiveness and helpful nature of the team with some singling out members like Antonilo for their exceptional kindness. The reception staff, in particular, go the extra mile, even preparing hot water bottles for guests to ensure a comfortable stay.
The overall sentiment towards the staff is overwhelmingly positive with terms like "super friendly," "charming," and "excellent" frequently noted. However, there are occasional mentions suggesting that the kitchen staff could improve their approach and that some staff members might benefit from additional training.
Nevertheless, the general impression is that of a accommodating and pleasant team that significantly contributes to the comfortable and welcoming environment at Hotel El Refugio.
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Location
Breakfast
Nonetheless, there are mentions of limited variety and options with a few guests suggesting room for improvement in terms of selection. Despite some calling it average or regular, the inclusion of breakfast with the stay is a favorable point for many. Overall, while the breakfast may not consistently impress everyone, it has enough commendable elements to satisfy many visitors.
Dinner
Rooms
However, some guests noted that the rooms are slightly outdated and could benefit from some maintenance and upgrading. Issues such as worn-out furniture, lack of a fridge, no television and the absence of wardrobe space for hanging clothes were mentioned. Additionally, some found the rooms cold with insufficient heating even though hot water bottles were provided.
Despite these drawbacks, visitors appreciated the abundant breakfast and the good value for the accommodation price. The presence of a huge jacuzzi bathtub in some rooms was particularly enjoyed. Overall, Hotel El Refugio provides clean and spacious rooms with a cozy feel, but certain updates and improvements are needed to meet higher standards.
Cleanliness
Staff
The overall sentiment towards the staff is overwhelmingly positive with terms like "super friendly," "charming," and "excellent" frequently noted. However, there are occasional mentions suggesting that the kitchen staff could improve their approach and that some staff members might benefit from additional training.
Nevertheless, the general impression is that of a accommodating and pleasant team that significantly contributes to the comfortable and welcoming environment at Hotel El Refugio.
No, Hotel El Refugio doesn't have any pool.
No, a spa isn't available at Hotel El Refugio.
No, Hotel El Refugio doesn't allow dogs.
Yes, parking facilities are available at Hotel El Refugio.
No, Hotel El Refugio doesn't have a gym.
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