Hotel Grand Terrace Chitose
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Summary of reviewsHotel Grand Terrace Chitose receives substantial praise for its strategic location near New Chitose Airport, enhanced by a convenient shuttle bus service. The proximity to various amenities and a bus stop further underscores its accessibility, making it an ideal choice for travelers. Guests also appreciate the free parking, availability of a public bath and thoughtful services like late-night snacks.
The standout feature of this hotel is its exceptional breakfast, which includes a wide range of delicious options from both Western and Japanese cuisines. The early breakfast start at 5:45 AM is particularly convenient for those with early flights or activities. The quality, variety and reasonable pricing contribute significantly to the overall positive dining experience.
The rooms at Hotel Grand Terrace Chitose have received mixed reviews. On the positive side, many guests commend the spacious, clean and comfortable accommodations. Great views from the top floors and the presence of a cozy sofa corner add to the appeal. However, some rooms are noted as being small, dark and equipped with dated furniture. Issues with cleanliness and inconsistent room maintenance have also been reported, along with discomfort due to room warmth and small women's bath sizes.
In terms of cleanliness, the hotel environment generally maintains a pleasant and organized atmosphere, appreciated by many guests. Nevertheless, there are significant concerns regarding inconsistent room cleaning and specific cleanliness issues in certain areas, such as dusty spots and unclean bathrooms.
The hotel's staff consistently receives high marks for their friendly and helpful demeanor. Guests particularly praise the courteous and responsive front desk staff, enhancing the overall guest experience. Some guests, however, reported less satisfactory interactions with certain staff members.
Parking receives uniformly positive feedback with a spacious and easy-to-navigate parking lot and the advantage of free parking. Guests also benefit from the option to leave their vehicles at the hotel during trips, adding to the convenience.
Opinions on the beds vary with many finding them comfortable, while others report issues like overly soft mattresses, uncomfortable sofa beds and flat pillows. Despite these differing experiences, the staff is noted for their willingness to address concerns such as providing extra pillows.
Overall, Hotel Grand Terrace Chitose is recognized for offering good value for money, providing a range of amenities and services that often exceed the expectations linked to its price point. While it has some areas for improvement, particularly regarding room conditions and cleanliness consistency, it remains a highly recommended choice for travelers due to its excellent location, convenient amenities and positive guest service.
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The standout feature of this hotel is its exceptional breakfast, which includes a wide range of delicious options from both Western and Japanese cuisines. The early breakfast start at 5:45 AM is particularly convenient for those with early flights or activities. The quality, variety and reasonable pricing contribute significantly to the overall positive dining experience.
The rooms at Hotel Grand Terrace Chitose have received mixed reviews. On the positive side, many guests commend the spacious, clean and comfortable accommodations. Great views from the top floors and the presence of a cozy sofa corner add to the appeal. However, some rooms are noted as being small, dark and equipped with dated furniture. Issues with cleanliness and inconsistent room maintenance have also been reported, along with discomfort due to room warmth and small women's bath sizes.
In terms of cleanliness, the hotel environment generally maintains a pleasant and organized atmosphere, appreciated by many guests. Nevertheless, there are significant concerns regarding inconsistent room cleaning and specific cleanliness issues in certain areas, such as dusty spots and unclean bathrooms.
The hotel's staff consistently receives high marks for their friendly and helpful demeanor. Guests particularly praise the courteous and responsive front desk staff, enhancing the overall guest experience. Some guests, however, reported less satisfactory interactions with certain staff members.
Parking receives uniformly positive feedback with a spacious and easy-to-navigate parking lot and the advantage of free parking. Guests also benefit from the option to leave their vehicles at the hotel during trips, adding to the convenience.
Opinions on the beds vary with many finding them comfortable, while others report issues like overly soft mattresses, uncomfortable sofa beds and flat pillows. Despite these differing experiences, the staff is noted for their willingness to address concerns such as providing extra pillows.
Overall, Hotel Grand Terrace Chitose is recognized for offering good value for money, providing a range of amenities and services that often exceed the expectations linked to its price point. While it has some areas for improvement, particularly regarding room conditions and cleanliness consistency, it remains a highly recommended choice for travelers due to its excellent location, convenient amenities and positive guest service.
Family Friendly Hotel
This hotel is well-regarded by families and offers easy airport transport. Some rooms can accommodate up to four people. Breakfast is available.
Business Hotel
This hotel is a good choice for business travelers. It has meeting rooms and offers free Wi-Fi. It is near the Chitose airport, making it suitable for business travelers.
Hotel with Parking
This hotel has a car park available onsite free of charge for travelers with vehicles. In case the onsite car park is full, nearby parking is also available.
3-Star Hotel
This hotel is valued for its easy airport transport and friendly staff. It provides a comfortable and convenient stay with good service, making it a reliable choice for travelers.
Hotel for Honeymoon
Guest Reviews
Hotel Grand Terrace Chitose enjoys an enviable and convenient location, highly praised by guests for its proximity to New Chitose Airport. The ease of access is underscored by a helpful shuttle bus service to and from the airport, which guests found to be efficient and pleasant. The hotel is also located near a bus stop, making transportation straightforward and hassle-free.
The area surrounding the hotel features a range of amenities, including multiple dining options and a convenience store across the street, enhancing the convenience of the location. Although the hotel is about 2km from Chitose Station, which may not be ideal for walking, the accessibility to transportation options more than compensates for this minor drawback.
Guests appreciated the overall quality and organization of the hotel, including the availability of a public bath and a thoughtful late-night snack service. The hotel also offers free parking, adding to its appeal for those traveling by car.
In summary, the combination of excellent location, ease of airport access and additional amenities makes Hotel Grand Terrace Chitose a highly recommended and convenient choice for travelers.
Hotel Grand Terrace Chitose is known for its exceptional breakfast offerings, earning high praise from guests. The hotel's breakfast buffet features a wide variety of dishes, blending both Western and Japanese cuisines, pleasing a broad range of tastes. Several reviews highlight the delicious quality of the food with many guests describing it as excellent, fantastic and even super good.
The breakfast options begin early at 5:45, which is convenient for guests planning early activities. The variety is also a standout feature, allowing guests to choose from numerous options, including side dishes and even a unique shaved ice service.
Many patrons appreciated the reasonable pricing for such a fulfilling breakfast experience. The service from the staff also received positive mentions, contributing to an overall enjoyable dining experience.
For those looking for diverse and delectable breakfast options near the airport, Hotel Grand Terrace Chitose offers an excellent choice.
Hotel Grand Terrace Chitose presents a mixed bag when it comes to their rooms. Many guests have praised the rooms for being spacious, clean and comfortable, highlighting the ample space for organizing travel luggage and the presence of a cozy sofa corner. The cleanliness and tranquility of the rooms add to a pleasant stay with a basic but functional shower and bathtub in each room. Guests have also enjoyed the great views from the top floor, which adds to the hotel's appeal.
However, there are several areas that need attention. Some rooms have been reported as small, dark and equipped with dated furniture. Issues like the absence of a safe and a less-than-ideal cleaning standard in some bathrooms have been noted. Additionally, there were specific complaints about the bed in the triple room being a sofa bed despite contrary information. The warmth of the rooms was mentioned as overwhelming by some guests, contributing to an uncomfortable experience for those sensitive to heat. Finally, the women's bath was remarked upon as being too small, resulting in a crowded changing area.
Overall, while Hotel Grand Terrace Chitose offers spacious and clean accommodations with notable comforts, some drawbacks such as room size variance and older furnishings might affect the overall experience for some travelers.
The beds at Hotel Grand Terrace Chitose receive mixed feedback from guests. Many reviewers highlight the comfort of the beds, describing them as very comfortable and super comfortable twin beds. Several guests found the mattresses to be comfortable and praised the overall quality of the bed springs. However, not all experiences were positive. Some guests mentioned that the mattresses were too soft for their liking and others encountered issues with the uneven and slanted springs. Complaints also included thin mattresses on extra beds and uncomfortable sofa beds. There were remarks on flat pillows leading to difficulties in sleeping, though the staff was responsive in providing additional pillows upon request. A thorough cleaning under the beds was also suggested by some reviewers.
Hotel Grand Terrace Chitose has received mixed reviews about its cleanliness. Guests have noted that the rooms are generally clean organized and safe, contributing to a pleasant environment. Many appreciated the thorough cleaning and the pleasant scent throughout the facility, which added to a sense of comfort and safety. Some guests even mentioned that the hotel was comfortable and affordable, suitable for families with babies due to the attentive staff.
However, several reviews pointed out significant cleanliness issues. Common complaints included dirty bathrooms, insufficient room cleaning and visible dust, especially under the beds. Some guests found hairs on towels and bed sheets and there were mentions of the hotel feeling unsanitary overall. The cleanliness of the rooms was particularly inconsistent with complaints about room cleaning only being done every three days and some areas lacking a sense of cleanliness. Despite these concerns, the hotel’s clean communal areas and accommodating atmosphere were highlights for many visitors.
Hotel Grand Terrace Chitose boasts a commendable level of hospitality, underscored by its friendly and helpful staff. Guests frequently praised the front desk staff for their courteous and attentive service, noting that they were kind and responsive, both in person and over the phone. The female staff members, in particular, were singled out for providing excellent service. Many visitors felt reassured by the polite and pleasant demeanor of the team, which often included staff members who could communicate effectively in English, enhancing the overall guest experience. While some reviews mentioned occasional less friendly interactions, particularly with certain male staff members, the overwhelming consensus points to a solid, professional and accommodating service team at this hotel.
Hotel Grand Terrace Chitose offers convenient and complimentary parking for its guests. The parking lot is noted for being spacious and easy to navigate, making it simple to find a spot. Guests have highlighted the benefit of free parking, which allows them to comfortably leave their vehicles without any additional costs. Moreover, the hotel's strategic location close to the airport within a 10-minute drive, adds to the convenience. For travelers flying out, the hotel provides an added advantage by allowing guests to leave their cars behind during their trips, ensuring they are well taken care of in their absence. The availability of early breakfast starting at 5:45 AM further enhances the convenience for early travelers. Additionally, the presence of a shuttle bus service to the airport underscores the hotel's commitment to providing a seamless journey experience from start to finish.
Hotel Grand Terrace Chitose is recognized for providing good value and a satisfying experience. Guests appreciated the cost-effective rates, noting that the services and facilities available made their stay worthwhile. Despite being an older hotel that some described as having an old-fashioned vibe and in need of renovations, it offered spacious and comfortable accommodations that exceeded some expectations. The inclusion of amenities such as a public bath was a notable benefit. Overall, the hotel is seen as a great value choice with very good cost performance, especially given its low price point and satisfactory service.
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Location
The area surrounding the hotel features a range of amenities, including multiple dining options and a convenience store across the street, enhancing the convenience of the location. Although the hotel is about 2km from Chitose Station, which may not be ideal for walking, the accessibility to transportation options more than compensates for this minor drawback.
Guests appreciated the overall quality and organization of the hotel, including the availability of a public bath and a thoughtful late-night snack service. The hotel also offers free parking, adding to its appeal for those traveling by car.
In summary, the combination of excellent location, ease of airport access and additional amenities makes Hotel Grand Terrace Chitose a highly recommended and convenient choice for travelers.
Breakfast
The breakfast options begin early at 5:45, which is convenient for guests planning early activities. The variety is also a standout feature, allowing guests to choose from numerous options, including side dishes and even a unique shaved ice service.
Many patrons appreciated the reasonable pricing for such a fulfilling breakfast experience. The service from the staff also received positive mentions, contributing to an overall enjoyable dining experience.
For those looking for diverse and delectable breakfast options near the airport, Hotel Grand Terrace Chitose offers an excellent choice.
Rooms
However, there are several areas that need attention. Some rooms have been reported as small, dark and equipped with dated furniture. Issues like the absence of a safe and a less-than-ideal cleaning standard in some bathrooms have been noted. Additionally, there were specific complaints about the bed in the triple room being a sofa bed despite contrary information. The warmth of the rooms was mentioned as overwhelming by some guests, contributing to an uncomfortable experience for those sensitive to heat. Finally, the women's bath was remarked upon as being too small, resulting in a crowded changing area.
Overall, while Hotel Grand Terrace Chitose offers spacious and clean accommodations with notable comforts, some drawbacks such as room size variance and older furnishings might affect the overall experience for some travelers.
Beds
Cleanliness
However, several reviews pointed out significant cleanliness issues. Common complaints included dirty bathrooms, insufficient room cleaning and visible dust, especially under the beds. Some guests found hairs on towels and bed sheets and there were mentions of the hotel feeling unsanitary overall. The cleanliness of the rooms was particularly inconsistent with complaints about room cleaning only being done every three days and some areas lacking a sense of cleanliness. Despite these concerns, the hotel’s clean communal areas and accommodating atmosphere were highlights for many visitors.
Staff
Parking
3 Star
No, Hotel Grand Terrace Chitose doesn't have any pool.
No, a spa isn't available at Hotel Grand Terrace Chitose.
No, Hotel Grand Terrace Chitose doesn't allow dogs.
Yes, parking facilities are available at Hotel Grand Terrace Chitose.
No, Hotel Grand Terrace Chitose doesn't have a gym.
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