Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviews'Santorini' presents itself as a hotel with a blend of strengths and areas needing considerable improvement. Guests have praised its convenient location near essential amenities such as McDonald's and Kaufland supermarket, making it easy to access necessary services. The quiet, private sector setting adds to the appeal, contributing to a tranquil stay for visitors who do not mind being a bit distant from the city center. This characteristic offers a suitable option for those prioritizing nearby conveniences over central city access.
The reviews on the rooms at 'Santorini' show a mix of opinions. Positive feedback includes comments on spacious and cozy rooms, some of which feature beautifully styled ornamented wallpaper and added conveniences like kitchenettes. However, these positives are overshadowed by numerous criticisms concerning cleanliness and maintenance. Issues such as dirty carpets, unpleasant odors and outdated furniture detract significantly from the guest experience. Several reviews also pointed out practical drawbacks like the lack of basic amenities and inconsistencies between booked and provided rooms.
Cleanliness and maintenance appear to be major challenges for 'Santorini.' Guests have frequently highlighted problems with dirty carpets, stained bed linen and unsanitary conditions, particularly in bathrooms. Unpleasant smells, ranging from mold and cigarette smoke to sewage, were also commonly reported. The need for significant improvements in cleanliness and upkeep to ensure a hospitable environment is evident.
Despite these challenges, the hotel staff receives widespread acclaim for their courteous and friendly nature. Guests noted the politeness and responsiveness of the reception team and the overall helpful demeanor of the landlords. While there were occasional mentions of communication difficulties and isolated incidents of demanding behavior from the administration, the predominant sentiment is one of appreciation for the positive interactions with the staff.
When it comes to beds, many guests found the primary sleeping arrangements to be comfortable, commending the large double beds and comfortable mattresses. Nonetheless, there were some complaints, including issues with stained beds, broken frames and an uncomfortable sofa bed, indicating that while main beds generally meet expectations, secondary sleeping arrangements might require attention.
In summary, 'Santorini' offers a convenient and tranquil location, comfortable primary beds and a friendly staff, but significant improvements in room cleanliness, maintenance and consistency are necessary to enhance overall guest satisfaction. Show more
Read review summaries for all categories
Categories
3-Star Hotel
Santorini offers essential amenities and a convenient location. It provides a reasonable option for travelers looking for standard accommodations.
Hotel with Indoor Pool
This 3-star hotel provides an indoor pool with a sleek design and tranquil ambiance. Guests can also enjoy a steam room and sauna facilities.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Cheap Hotel
Small Hotel
Room Types
Deluxe Double Room with BalconyThis double room provides air conditioning, a flat-screen TV and a terrace. The unit offers 2 beds.
Double Room with Balcony (2 Adults + 1 Child)This double room offers air conditioning, a flat-screen TV and a terrace. The unit offers 1 bed.
Budget Twin RoomFeaturing a terrace, this twin room also offers air conditioning and a flat-screen TV. The unit offers 2 beds.
Standard Queen RoomThe unit offers 1 bed.
Deluxe Double or Twin Room with BalconyThe unit offers 2 beds.
Deluxe Double or Twin Room with Garden ViewThe unit offers 2 beds.
Small Double RoomThe unit has 1 bed.
Standard Twin Room with Garden ViewThe unit offers 2 beds.
Superior Double RoomThe unit has 1 bed.
Double Room with Balcony (2 Adults + 1 Child)The unit offers 1 bed.
Deluxe Double Room with BalconyThe unit has 1 bed.
Guest Reviews
5.9
Rated
Location
The hotel's location is convenient for travelers, situated near essential amenities including a McDonald's and a Kaufland supermarket. Guests appreciated the proximity to these conveniences, highlighting that it's easy to access necessary services. The area is described as quiet and being in a private sector adds to the tranquility. While the hotel offers affordable pricing, some mentioned that it's more expensive and less comfortable compared to other options. The location is a bit far from the city center, which can make taxi services a challenge at times, though it's still not too far for those looking to enter the city. Overall, it's a suitable choice for visitors prioritizing nearby amenities over central city access.
Rooms
The reviews for 'Santorini' paint a varied picture of the hotel rooms. Guests appreciated the spaciousness of several rooms with some describing them as cozy and beautifully styled with ornamented wallpaper. The presence of a kitchenette in some rooms was also a notable convenience. However, there were significant issues reported that detracted from the overall experience.
Many guests criticized the cleanliness, noting dirty carpets, uncleaned rooms from previous guests and a general unhygienic condition. There were comments about unpleasant odors with one room smelling like sewage. The furniture was often described as old and neglected with issues such as sockets hanging out of the wall and showers that appeared ready to fall from their holders.
Practicality in room design seemed to be lacking too with mentions of no places to hang towels in the bathroom, a lack of hangers or wardrobes and some rooms missing basic amenities like curtains, hairdryers and refrigerators. The mismatch between the rooms booked and the ones provided added to the frustration for some guests.
In summary, while the rooms at 'Santorini' can be spacious and cozy, significant attention to cleanliness and maintenance is needed to improve guest satisfaction.
Beds
Guests generally found the beds at 'Santorini' to be quite comfortable, as noted by multiple mentions of comfortable mattresses and large double beds. Many reviewers appreciated the comfort of the main beds and pointed out the ample size of the double beds provided in the rooms. However, some mixed opinions were present with occasional complaints about issues like stained beds and reports of broken bed frames. There was also mention of an incredibly uncomfortable sofa bed, suggesting that while the primary beds tend to meet guests’ expectations, secondary sleeping arrangements may need attention. Overall, the main sleeping accommodations seem to provide a restful experience, but there is room for improvement in maintaining all bed types.
Cleanliness
The reviews for 'Santorini' paint a disappointing picture with regard to cleanliness and maintenance. Many guests highlight pervasive problems such as dirty carpets, stained bed linen and unsanitary conditions. There were frequent mentions of strong, unpleasant odors in the rooms, including smells of mold, cigarette smoke and even sewage. Bathrooms also seem to be a major point of concern, consistently described as dirty with specific mentions of broken showers, mold and a lack of places to hang towels.
Guests have reported that rooms were not cleaned properly with cobwebs in some areas and evidence of neglect like peeling walls and dirty curtains. The furniture and amenities such as glass cups and chairs were often described as dirty and in poor condition. Even common areas like the reception did not escape criticism, being noted for their odor and unsanitary state.
Overall, the reviews suggest that 'Santorini' is in desperate need of significant improvements in cleanliness and upkeep to provide a hospitable environment for its guests.
Staff
The guest reviews for Santorini highlight the courteous and friendly nature of the hotel staff. The reception team was noted for their politeness and responsiveness, creating a welcoming atmosphere for guests. Many guests complimented the friendly landlords and praised the staff's overall helpful demeanor. However, there were a few mentions of communication issues, such as the inability to speak English and some isolated incidents of demanding behavior from the administration. Despite these concerns, the predominant sentiment revolves around the positive interactions with the hospitable staff.
Yes, Santorini has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Santorini.
No, Santorini doesn't allow dogs.
Yes, parking facilities are available at Santorini.