Chinle36.15150900,
-109.54732200,
Bia Route 7-garcia Trading Post(Show on Map)
7.8
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Holiday Inn Canyon De Chelly-Chinle by IHG is favorably positioned at the edge of the Canyon de Chelly National Monument, offering guests unparalleled proximity to this natural wonder. Its prime location makes it ideal for canyon tours and excursions, providing a peaceful retreat with beautiful architecture and a cozy atmosphere. The hotel’s rooms are noted for their spaciousness and cleanliness, equipped with modern conveniences and comfortable beds. Although the decor might appear slightly dated, the commitment to hygiene is evident throughout the property. The staff at the hotel are frequently praised for their friendliness and helpfulness, contributing to the welcoming ambiance.
The on-site dining options also receive commendation, with Garcia's restaurant being highlighted for its generous portions and excellent food quality, especially the Mexican dishes and steak salad. The breakfast experience garners mixed feedback, with many enjoying particular dishes like the Navajo blue corn pancakes. While some guests expressed dissatisfaction with the breakfast cost not covering certain drinks, the taste and quality of the food left a positive impression on many.
Additional amenities include a beautiful outdoor pool, which is well-maintained and offers a relaxing retreat after a day of exploration. The hotel is well-suited for families, offering clean and comfortable spaces, and the inclusion of features like ample parking and a gift shop enhances the overall experience. While the Wi-Fi performance is inconsistent, the serene atmosphere and strategic location make the Holiday Inn a commendable choice for those visiting the Chinle area. Despite some areas needing improvement, such as decor updates and certain breakfast cost clarifications, the hotel generally meets the expectations of a solid three-star establishment. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability
Standard Double Room with Two Double BedsRoom features include cable TV, a refrigerator and tea- and coffee-making facilities.
Standard King RoomInterior corridor location.
Standard Double Room with Two Double Beds and Pool AccessFeatures sliding glass doors to the patio with views of the pool and courtyard.
Guest Reviews
7.8
Good
Location
The Holiday Inn Canyon De Chelly-Chinle by IHG is ideally situated at the entrance of the breathtaking Canyon de Chelly National Monument, offering unparalleled proximity to this awe-inspiring natural wonder. Just a stone's throw from the park entrance, this prime location is perfect for those wanting easy access without the need for a guide. The hotel serves as an excellent base for canyon tours, excursions, and other local attractions. Nestled in the quiet town of Chinle, the property also boasts beautiful architecture and a cozy atmosphere, providing a peaceful retreat that feels tucked away from high traffic. Guests can enjoy the convenience of a good on-site restaurant, enhancing their overall stay. Whether visiting the nearby Spider Rock or the Canyon de Chelly Information Center, this hotel offers a comfortable and strategic location for exploring the wonders of the canyon.
Breakfast
The breakfast experience at Holiday Inn Canyon De Chelly-Chinle by IHG receives mixed reviews. On the positive side, many guests praise the breakfast for being hearty, tasty, and abundant, with standout items like the excellent pancakes and must-try Navajo blue corn pancakes. The breakfast is often described as very good, with some guests highlighting the large portions and good value. Moreover, families appreciate that breakfast is complimentary for up to four kids and two adults, which is a nice perk for traveling groups.
The on-site restaurant receives a favorable mention, with guests enjoying meals there, including breakfast. The service and staff are noted as attentive and friendly in certain instances, contributing to a pleasant dining experience.
However, there are prominent negatives that dilute the overall experience. Guests consistently express dissatisfaction over the partial cost coverage of the supposedly included breakfast, noting that drinks such as coffee, milk, and juice are not included, leading to unexpected extra charges. The necessity to pay for certain breakfast components, coupled with taxes and a service fee, is a recurrent source of frustration. Additionally, some guests mention issues with staff responsiveness and the clarity of the breakfast offerings as points of concern.
Despite these drawbacks, the quality and taste of the breakfast offerings, particularly specific dishes, leave a positive impression among many guests.
Dinner
Holiday Inn Canyon De Chelly-Chinle by IHG offers a dining experience that impresses with its generous portions and excellent food quality, making it a convenient option for travelers. Many guests appreciated the hearty servings, especially the delicious Mexican options and the tantalizing steak salad. The hotel's restaurant, Garcia's, is frequently noted for its good, reasonably priced food, which often surpasses expectations. While not every dish may appeal to all preferences, with some seeking more vegetarian and varied menu options, the overall impression is positive, with several guests highlighting the roasted chicken as a standout dish. Dining at the hotel proves to be convenient after a day of exploring, with the restaurant being a favorable choice given the limited dining alternatives in town. Though the ambiance may lack windows, the quality of food and service receives a nod of approval, positioning the restaurant as a favorable place to unwind and enjoy a meal.
Rooms
Nestled amidst the stunning landscape of Canyon de Chelly, the Holiday Inn Canyon De Chelly-Chinle by IHG offers a delightful respite for travelers seeking comfort and convenience. The rooms stand out with their spaciousness and cleanliness, providing a refreshing sanctuary after a day of exploring the majestic canyons. Guests frequently praise the large, spotless rooms with ample lighting, well-designed decor, and comfortable beds, making rest and relaxation an easy affair. Modern conveniences such as fridges and microwaves equip these rooms, though a request for more accessible sockets and kettles suggests room for improvement. The tranquil atmosphere allows for a peaceful stay, free from outside disturbances, although sound occasionally carries between rooms. The allure doesn’t end with the rooms, as the grounds are beautifully maintained and visually pleasant, enhancing the overall experience. While a few amenities like the swimming pool have room for improvement, staying at this Holiday Inn promises a satisfying blend of comfort and picturesque surroundings.
Beds
Nestled in the scenic beauty of Canyon De Chelly, the Holiday Inn Canyon De Chelly-Chinle by IHG is a haven for travelers seeking comfort and relaxation. The resounding sentiment among guests is the undeniable comfort of the beds. Many visitors reflect on how the beds are a defining highlight of their stay, consistently describing them as comfortable, soft, and plush. For those who prioritize a good night's sleep, the bedding here does not disappoint; guests appreciate the quality and cleanliness of the linens, adding to the overall restful experience. The spacious rooms further enhance the stay, providing ample space for relaxation. While few noted the beds as being narrow or soft for their liking, the overarching consensus is one of comfort and satisfaction. A comfortable room paired with the key feature of serene beds makes for a commendable stay at this location.
Cleanliness
The Holiday Inn Canyon De Chelly-Chinle by IHG stands out as a haven of impeccable cleanliness amidst the stunning landscapes of Canyon De Chelly. Guests consistently highlight the hotel’s spotless rooms, emphasizing the comfort offered by the clean, super comfy beds and lovely pillows. The commitment to hygiene is evident, with reviews praising the diligent cleaning staff and the overall maintenance of the property. Despite the occasional note on tired decor, the hotel remains well-kept and tidy, ensuring a pleasant stay for all visitors.
This clean facility offers both convenience and beauty, positioned conveniently at the entrance of Canyon de Chelly National Monument. Guests enjoy easy access to their spacious, clean rooms and appreciate amenities like the pool, which is frequently noted for its cleanliness. The hotel’s calm ambiance contributes to an overall enjoyable experience, with staff dedicated to ensuring guests' comfort and satisfaction.
The establishment is well-resourced and offers additional conveniences such as connecting laptops to the TV and ground-floor units that facilitate easy luggage handling. The pleasant staff and on-site restaurant further enhance the stay, making it not only a clean but also a welcoming destination for those exploring the enchanting area around Chinle.
Staff
The Holiday Inn Canyon De Chelly-Chinle by IHG is celebrated for its friendly and accommodating staff. Guests consistently highlight the warmth and helpfulness shown by the hotel team, noting that the staff goes above and beyond to ensure a welcoming and pleasant stay. The reception and restaurant staff are particularly commended for their helpfulness and efficiency. Instances of staff going out of their way, such as calling to check on room satisfaction or offering to keep ice blocks in the freezer, add a personal touch to the guest experience. The hotel staff is perceived as a significant contributor to the overall positive atmosphere of the property. While there are occasional mentions of less favorable interactions, the majority of the reviews reflect a positive impression of a courteous and attentive team, making the staff an integral part of the hotel's charm.
Wi-Fi
When planning a stay at the Holiday Inn Canyon De Chelly-Chinle by IHG, guests may encounter varying experiences with the Wi-Fi service. While some have praised the Wi-Fi connection as excellent and great, noting good internet service, others have faced challenges. Several guests reported issues with Wi-Fi not working in their rooms or the connection being weak and inconsistent. Notably, connectivity seemed better in some rooms than others, as switching rooms improved internet quality for certain guests. However, there were also instances where the lobby's Wi-Fi did not function properly. Overall, Wi-Fi performance can be unpredictable, with some guests finding satisfaction while others encounter difficulties.
Pool
The Holiday Inn Canyon De Chelly-Chinle by IHG boasts a delightful outdoor pool area, often praised for its beauty and relaxing atmosphere. Many guests found the pool to be a wonderful addition to their stay, providing a refreshing retreat, especially after a day of hiking and exploring the stunning surroundings. The heated pool was particularly appreciated by visitors seeking relaxation in a comforting environment.
For those visiting during the warmer months, the pool provided a welcome break from the heat and was well maintained. The pool grounds themselves are lovely, contributing to the overall charm of the hotel as a green facility. Though the temperature of the water was occasionally noted to be cold, the pool remained a great feature for guests wishing to unwind. With its proximity to the majestic Canyon de Chelly, the pool area not only enhances the hotel's appeal but also complements its strategic location. Overall, it stands out as a pleasant and inviting space for guest leisure.
Family
Holiday Inn Canyon De Chelly-Chinle by IHG offers a welcoming environment for families, making it a suitable choice for those traveling with kids. Guests appreciated the family-friendly atmosphere, highlighting the hotel's clean and presentable spaces. The friendliness of the staff, who are noted to be Native American, adds to the warm and hospitable ambiance. The hotel provides a convenient base for exploring Canyon de Chelly, with its proximity to the Visitor's Center and various viewpoints being a key advantage. The presence of a restaurant on-site is seen as a beneficial addition, along with a gift shop that guests enjoyed. Families also found the hotel to be a great overnight spot with ample parking facilities. While some restrictions on breakfast participation for children over 12 were noted, the overall experience was positively received, with families feeling well-catered for during their stay.
3 Star
Holiday Inn Canyon De Chelly-Chinle by IHG serves as a convenient base for exploring the breathtaking Canyon de Chelly, offering a location that many guests found ideal. This hotel feels like a green oasis amidst the desert landscape, providing the essential amenities expected from a Holiday Inn. Visitors can expect rooms that align with a typical 3-star rating, suggesting a standard level of comfort and convenience. However, some guests felt that the establishment is in need of updates and better maintenance, pointing out that the property feels somewhat dated at times. The hotel is considered above average for a middle of the road property, but some reviews expressed concerns about the value for money, citing a discrepancy between the pricing and overall experience. While it fulfills basic needs, certain visitors were left feeling there are areas for improvement, particularly in terms of staff training and overall upkeep, to better reflect the high standards associated with the Holiday Inn brand.
Yes, Holiday Inn Canyon De Chelly-Chinle by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Canyon De Chelly-Chinle by IHG.
No, Holiday Inn Canyon De Chelly-Chinle by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Canyon De Chelly-Chinle by IHG.
Yes, Holiday Inn Canyon De Chelly-Chinle by IHG has a gym.