Resort where Extra Health & Safety Measures Have Been Taken
Questionnaire
ArrivalDo you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes