Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
7.9
Good
From $166
$
Info
Summary of reviews
NOI Vitacura, located in the heart of the upscale Vitacura neighborhood, offers a charming and convenient setting for both business and leisure travelers. With its proximity to exquisite dining options, art galleries, and Bicentennial Park, the hotel is ideally placed for those wanting to explore Santiago's vibrant offerings. Guests frequently commend the hotel's location for its peaceful ambiance and accessibility to local attractions.
The hotel is well-regarded for its breakfast, which consistently earns praise for its variety and quality. Guests appreciate the diverse selection, including gluten-free and vegetarian options, and the flavorsome Chilean dishes that add a local touch to the meal. The breakfast is often highlighted as a pivotal aspect of the stay, underscored by friendly and attentive staff, contributing to a memorable start to the day.
The dining experience at NOI Vitacura receives mixed reviews, with notable praise for the rooftop restaurant offering spectacular views of Santiago and the Andes, making it a preferred spot for drinks and casual meals. However, opinions on other dining facilities vary, with food quality needing improvement according to some reviews. The rooms are spacious and elegantly furnished, providing a luxurious ambiance with stunning mountain views enhancing relaxation. Guests often commend the comfortable beds and well-equipped facilities, despite some minor maintenance issues. Staff service at NOI Vitacura stands out, marked by warmth, promptness, and professionalism, making guests feel cared for throughout their stay.
Cleanliness at the hotel garners positive remarks overall, with a tidy environment and immaculate rooms appreciated by guests, although there are occasional reports of maintenance lapses. The spa is praised for its excellent amenities and serene atmosphere, offering a comprehensive wellness experience with flexibility to enjoy the facilities at one's pace. Similarly, the pools at NOI Vitacura are favored for their picturesque setting and cleanliness, though the sizes and maintenance may require attention.
General amenities like free WiFi and parking add convenience to the stay, although improvements in service quality and maintenance are occasionally suggested to better meet guest expectations. While the hotel embodies luxury with sophisticated rooms and attentive staff, there is recognition that certain facilities may not align entirely with the 5-star label, highlighting areas needing enhancement.
Overall, NOI Vitacura impresses with its inviting location and service-oriented approach, creating a delightful experience for guests amidst its luxurious setting.
Hotel in AntofagastaAntofagasta > Antofagasta > Antofagasta
8.0
Very Good
From $98
$
Info
Summary of reviews
Enjoy Antofagasta is a well-regarded destination with many positive attributes, making it a popular choice among travelers. The location is highly praised for its beautiful surroundings, harmony of architecture with sea views and historic ruins. Being conveniently close to shopping centers, restaurants and local attractions like Mall Plaza Angamos and the Huanchaca ruins adds to its appeal, despite some guests mentioning its distance from the city center.
The breakfast offerings receive accolades for their delicious, varied and hearty selections with guests appreciating the well-stocked buffet in a clean and tranquil environment. While there are some points of improvement, such as expanding the variety and ensuring clarity regarding the inclusion in the room rate, the breakfast experience generally starts guests' days on a high note.
Room quality is a consistent highlight with guests lauding the spaciousness, comfort and cleanliness. Beautiful ocean views, modern decor and high-quality amenities contribute to a satisfying stay. However, improvements could be made in maintenance and housekeeping standards.
Cleanliness across the hotel is generally commendable with most areas, including rooms, spa and reception, maintaining high standards. Friendly and diligent housekeeping staff further enhance guest comfort and satisfaction, despite some reports of neglect in hallways and common areas.
The staff at Enjoy Antofagasta are frequently characterized by their friendliness, professionalism and willingness to assist, significantly contributing to the positive guest experience. Exceptional service, especially from the reception team, cleaning staff and key figures like the restaurant manager Humberto, underscores the hotel's commitment to guest satisfaction.
The spa and pool facilities are major draws, highlighted for their cleanliness, relaxing atmosphere and well-maintained amenities such as heated pools and various saunas. While there are occasional issues with maintenance and accessibility, the overall spa experience remains a significant asset.
Family-friendly amenities, including a heated pool, play area, game room and connected rooms, make the hotel an excellent choice for families. Although there are some noise concerns from the casino and restricted access to certain facilities for minors, the general feedback indicates a high suitability for family stays.
Nightlife at the hotel, featuring the OVO Disco and Joker bar with regular performances and a vibrant casino, offers dynamic and entertaining options for guests. Despite some noise complaints, the nightlife experience is broadly enjoyed by visitors.
Overall, Enjoy Antofagasta offers a well-rounded, pleasurable experience with its prime location, excellent accommodations, commendable cleanliness, friendly staff and appealing amenities for both relaxation and entertainment. While there are areas for enhancement, the hotel remains a strong choice for travelers looking to enjoy the best of Antofagasta.