Hotel Sicomoro

Chihuahua 28.64665200, -106.09998600 , Ortiz Mena #411 Col. Unidad Presidentes (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Sicomoro receives commendable reviews, most notably for its exceptional location that offers easy access to shopping centers, restaurants, government offices and business areas. Guests appreciate the quiet environment conducive to rest and the convenient amenities like ample parking, mini refrigerators and microwaves in the rooms. Cleanliness and comfort are consistent highlights, adding to the overall pleasant stay experience.

The hotel staff stands out with their friendliness and attentiveness, contributing to a welcoming atmosphere. Although the breakfast offerings receive mixed feedback, many guests praise the buffet for its taste and quality, despite calls for greater variety and more consistent service. Dinner options are similarly perceived with good food quality hampered by limited hours of operation.

Room experiences vary greatly among guests. While some appreciate the spacious and functional rooms, others find them in need of maintenance, citing issues such as outdated furniture, mold and malfunctioning air conditioning. There are consistent complaints about cleanliness in certain areas, although many guests also report enjoying clean and comfortable rooms.

The Wi-Fi service presents challenges with frequent dropouts and poor coverage being common complaints. However, the hotel boasts ample and easily accessible parking, which is a significant advantage for those traveling by car. Bed comfort also sees mixed reviews with some guests finding the beds very comfortable while others experience discomfort due to hard or outdated mattresses.

Overall, Hotel Sicomoro delivers good value for its cost, especially considering its prime location and generally positive service experiences. While there are areas needing improvement, particularly in room maintenance and Wi-Fi reliability, the hotel remains a decent option for both leisure and business travelers.
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Family Friendly Hotel
Hotel Sicomoro is a well-regarded hotel with positive reviews. It offers a comfortable stay and standard amenities for families.

Hotel with Parking
This hotel is known to have on-site parking. Its location in the Unidad Presidentes area is convenient.

Accessible Hotel
This hotel offers wheelchair accessibility throughout its grounds and features rooms with accessible bathrooms, including low-height counters and sinks, and toilets with grab bars.

3-Star Hotel
Provides comfortable accommodation with essential amenities. Its central location offers easy access to the city's attractions and business areas. The hotel offers a restaurant and bar for guests.

Hotel with Gym

Room Types
King Room This functional, air-conditioned room offers free Wi-Fi and cable TV. The private bathroom includes a hairdryer and toiletries. Adapted rooms are available for guests with reduced mobility.

Double Room with Two Double Beds This functional, air-conditioned room offers free Wi-Fi and cable TV. The private bathroom includes a hairdryer and toiletries. Please note that room rate is for 2 adults but maximum capacity is 4 adults (See Hotel Policies).

Deluxe Twin Room This air-conditioned double room includes a TV with streaming services, a private bathroom as well as a patio. The unit offers 2 beds.

Deluxe King Room This air-conditioned triple room is comprised of a TV with streaming services, a private bathroom as well as a patio. The unit has 1 bed.

Superior Twin Room This air-conditioned suite includes a TV with streaming services and a private bathroom.

Twin Room - Disability Access This air-conditioned quadruple room includes a TV with streaming services and a private bathroom. The unit offers 2 beds.

Guest Reviews
7.8
Good
Location
Hotel Sicomoro stands out for its exceptional location, which is a recurring highlight in many guest reviews. Positioned centrally, it offers easy access to shopping centers, restaurants, government offices and business areas, making it ideal for both leisure and business travel. The hotel's location ensures a quiet environment conducive to rest, yet it remains convenient for various activities around the city.

Guests appreciate the added amenities like ample parking, mini refrigerators and microwaves in the rooms. Cleanliness and comfort are consistently praised, contributing to an overall pleasant stay. The hotel's breakfast, although not universally lauded, is mentioned positively alongside the location in several reviews.

Friendly and attentive staff further enhance the guest experience, ensuring a comfortable and welcoming atmosphere. While a few comments suggest room for improvement in breakfast service, the broad consensus is that Hotel Sicomoro offers excellent value for its cost with its unbeatable location being a significant draw for many visitors.

Breakfast
Hotel Sicomoro's breakfast offerings receive mixed reviews from guests, yet generally trend towards the positive. Many highlight the breakfast buffet as delicious with several guests describing the options as very tasty and even excellent. The quality and richness of the breakfast have been praised with a recurring note of deliciousness and completeness. Guests appreciate that breakfast is included in the accommodation price, adding value to their stay.

However, some reviews point out areas for improvement. Variety appears to be a sticking point, as the breakfast menu reportedly remains the same every day with limited options. Some guests express a desire for more seasonal fruits, yogurts and cooked dishes to enhance the variety. Occasional comments mention the food being cold or service being slow, which detracts from the overall experience.

The breakfast setting itself garners mixed feedback. Some find the seating insufficient, leading to waiting times, while others appreciate the clean and comfortable dining area. Service quality also fluctuates with several noting good and attentive service, while others encounter delays and confusion.

Overall, Hotel Sicomoro's breakfast is well-regarded for taste and quality but would benefit from increased variety and more consistent service to fully satisfy its guests.

Dinner
Hotel Sicomoro receives mixed feedback regarding its dinner offerings. Guests praise the quality of the food, describing it as very good and appreciate the affordable prices at the restaurant. The service, however, draws varied reactions with some highlighting good service while others note it can be slow and disorganized.

One major drawback is the restaurant's limited hours, as it only serves breakfast and closes at 3:00 PM, leaving no options for dinner within the hotel or its vicinity. This limited availability can be frustrating for guests looking to dine on-site during the evening hours.

Despite these limitations, the restaurant proves to be a decent option for breakfast, adding value to the overall stay, though the lack of evening dining remains a significant downside.

Rooms
Hotel Sicomoro presents a mixed experience based on guest reviews, particularly regarding its rooms. The size of the rooms is frequently praised, being described as spacious and functional, perfectly meeting basic needs. Comfort is another positive aspect mentioned with some guests finding the rooms clean and in good condition.

However, consistent criticism highlights a range of issues. Many mention a serious lack of maintenance and outdated furniture with some rooms reportedly dirty and smelly despite efforts to freshen them. Common complaints point to mold in the bathrooms, damaged ceilings and non-functioning air conditioning or televisions. Cleanliness appears inconsistent, as some guests found their rooms clean while others encountered significant cleanliness problems.

Structural and service-related inconveniences are also noted. Problems such as hard or squeaky mattresses, lack of toiletries and malfunctioning climate control are recurrent. The hotel seems to be undergoing renovations, which might address some of these issues, but for now, many rooms remain in need of a substantial overhaul.

In summary, while Hotel Sicomoro offers spacious and comfortable rooms for some, others find them dated and poorly maintained. Potential guests should weigh these factors when considering a stay.

Beds
Hotel Sicomoro presents a mixed bag when it comes to bed comfort. On the positive side, many guests have highlighted the beds as being comfortable with a good number mentioning that the beds were very comfortable. Guests have also praised the overall comfort of the hotel facilities, which leaves a generally favorable impression.

However, there's a significant portion of reviews noting some negative aspects. Some visitors found the beds to be too hard or stiff, to the extent of comparing them to stone. The inconsistency in bed quality is further emphasized by issues like squeaky headboards, old and unstable mattresses and a lack of modern amenities such as outlets by the nightstands. There were also occasional reports of cleanliness issues, such as stained sheets and old, smelly bedding, which detract from the overall experience.

In summary, while some guests find the beds at Hotel Sicomoro very comfortable, others have faced discomfort due to hard or outdated mattresses. The inconsistency in bed quality and occasional maintenance problems might be a consideration for potential visitors.

Cleanliness
Hotel Sicomoro's cleanliness receives mixed feedback from guests. On the positive side, numerous reviews highlight that the hotel is very clean with many guests appreciating the spotless rooms and the friendly, attentive staff. Phrases like "very clean rooms" and "clean everywhere" indicate that many have enjoyed a well-maintained environment, complemented by comments noting that "everything is very clean."

However, there are also significant concerns regarding cleanliness inconsistencies. Some guests found areas of the hotel, especially the facilities and carpets, to be dirty and in urgent need of attention. Complaints about unclean rooms and bathrooms, mold and dirty carpets were notable with a few reviews mentioning that rooms were not cleaned during the stay. Problems with cleanliness in dining areas were also pointed out, specifically with dining windows and introductory dishes being dirty.

Overall, while some guests have had a positive experience with cleanliness at Hotel Sicomoro, others report serious shortcomings that suggest a need for improved and more consistent cleaning practices.

Staff
Hotel Sicomoro garners mixed reviews when it comes to staff service with a significant number of guests praising the team's friendliness and attentiveness while highlighting areas in need of improvement. Many reviewers specifically commend the reception and dining staff, describing them as very friendly, helpful and efficient. The waiters' attention is often noted as excellent and the staff's kindness stands out to guests.

However, the reception experience varies greatly. Some guests report super-friendly and helpful receptionists who made them feel at home, while others describe poor and slow service with some receptionists failing to answer calls or attend to guests promptly. Instances of rude behavior from the reception staff are also mentioned.

Despite these issues, many guests express gratitude for the good treatment and personalized service from most of the staff. The dedication of the waiters and restaurant staff is especially appreciated. Nonetheless, critiques point to the need for better organization and more responsive customer service at reception.

Overall, while the hotel staff excels in friendliness and courteousness, there is room for improvement in consistency and efficiency, particularly at the front desk.

Wi-Fi
Hotel Sicomoro presents an appealing stay but has notable challenges with its Wi-Fi service. While there are mentions of excellent and high-speed internet, the majority of guests report significant issues. Common complaints include the internet signal dropping frequently, poor coverage and constant disconnections. Some guests were unable to connect at all, leading to difficulties in working from their rooms and even accessing the television. These recurrent issues suggest that the hotel's network is often overloaded and unreliable, making it a point for potential visitors to consider if stable internet is crucial for their stay.

Parking
Hotel Sicomoro boasts ample and very suitable parking, making it convenient for guests arriving by car. The location features a big parking lot with lots of parking spaces, ensuring that guests rarely struggle to find a spot. Positive feedback consistently highlights the quality and accessibility of the parking facilities with no notable negative remarks mentioned. Overall, the parking options at Hotel Sicomoro are a significant advantage for guests.

3 Star
Hotel Sicomoro is a charming establishment boasting a three-star rating that delivers good value for its price. While the facilities may show signs of aging, guests find the hotel clean and an overall pleasant place to stay. The hotel offers a decent experience for those looking for a simple and satisfactory lodging option. The overall service is excellent, contributing positively to guest satisfaction. It serves well for travelers who need just a good place to sleep. Note that the hotel holds a certain nostalgic charm as it carries memories of being an excellent accommodation in the past. Despite some regular aspects, it's a place some visitors would choose to return to.


No, Hotel Sicomoro doesn't have any pool.

No, a spa isn't available at Hotel Sicomoro.

No, Hotel Sicomoro doesn't allow dogs.

Yes, parking facilities are available at Hotel Sicomoro.

Yes, Hotel Sicomoro has a gym.

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