B&B HOTEL Reims Bezannes consistently receives high praise for its advantageous location, which is ideal for various types of travelers. Proximity to major motorways, the Champagne-Ardenne TGV train station and a nearby tram line makes it remarkably accessible, while the quiet, peaceful setting of the new business district offers a serene environment without city noise. Guests also appreciate the ample and secure parking, as well as nearby dining and shopping options, making it a convenient stopover for those traveling between the UK and Europe.
The breakfast at the hotel is generally well-received for its variety and value, featuring fresh items like croissants, bread and yogurt. Early breakfast availability and the use of organic products are additional highlights. Though there are occasional suggestions for more variety, the overall sentiment is positive, especially for short stays.
Dining options are enhanced by the adjacent La Boucherie restaurant, known for its good food and convenience, often staying open late to accommodate travelers. Guests benefit from a 10% discount at this steak restaurant, though some find it a bit pricey.
The rooms are frequently described as clean, modern and comfortable. While some are relatively small and minimally furnished, others, such as family and quadruple rooms, offer spacious accommodations suitable for larger groups or families with pets. Soundproofing is generally good, contributing to restful stays, despite a few minor issues like insulation problems and limited storage space.
Cleanliness is a standout feature with most guests remarking on the spotless condition of both rooms and bathrooms. A few isolated reports of cleanliness issues do exist, but they are not the norm.
Staff at the hotel receive high marks for their friendliness, professionalism and efficiency. The reception team is particularly praised for their accommodating and helpful nature, contributing to an overall positive guest experience.
The WiFi service is also appreciated with many guests noting the free and generally reliable connection, despite minor issues with stability and connectivity processes.
For those traveling by car, the hotel's parking facilities are described as abundant, secure and convenient. The gated, locked overnight parking assures vehicle safety, enhancing guest peace of mind.
Families find the hotel accommodating with spacious family rooms and staff attuned to the needs of those traveling with young children. However, there are mentions of minor improvements needed for the youngest guests, such as better baby cot conditions.
Beds are noted for their comfort and cleanliness, making for a restful sleep. While there are some comments on bed size and firmness, the overall feedback is positive.
Accessibility is another strong point with easy access by various modes of transport and favorable conditions for guests with disabilities. Accessible rooms and 24-hour service add to the convenience.
Finally, the hotel is dog-friendly with specific rooms designated for pets and large spaces available for walking dogs, making it welcoming to pet owners.
Overall,
B&B HOTEL Reims Bezannes provides a reliable, clean and comfortable stay for travelers seeking convenience and good value for money with strong positive reviews across various categories.