Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsWyndham Costa del Sol Chiclayo is highly regarded for its central and convenient location, just a few blocks from the main square, offering easy access to restaurants, shops and city attractions. Despite occasional traffic noise and ongoing roadworks, the hotel's strategic position is ideal for both business and leisure travelers. The modern facilities and efficient, friendly staff contribute significantly to guests' overall positive experiences, enhancing the comfort and accessibility offered by the hotel.
The breakfast buffet at the hotel receives widespread acclaim for its extensive and delicious variety with standout features like the traditional frito on Sundays and the notable assortment of fresh fruits. Although there are suggestions for greater variety in proteins, fruits and juices, the staff's attentiveness adds a pleasant touch to the morning meal. The hotel's restaurant, Paprika, is particularly praised for its exquisite menu and high-quality traditional dishes, despite some issues with dinner service wait times and order mix-ups.
Rooms at Wyndham Costa del Sol Chiclayo are generally spacious, clean and comfortable with guests appreciating the comfort of the beds and modern amenities. While some rooms are small and face maintenance issues such as broken air conditioning, most guests find the cleanliness and upkeep satisfactory. Some bathrooms are described as small or not well-cleaned, but the availability of bathtubs is a positive note.
The hotel's cleanliness is generally praised with rooms being well-maintained and COVID-19 prevention measures in place. Some concerns about musty smells, dirty carpets and outdated amenities in certain rooms do arise, indicating areas for improvement. The staff's friendliness, professionalism and dedication significantly enhance the guest experience with special mentions for individual employees who contribute notably to the comfort of guests.
Wi-Fi connectivity receives mixed reviews with some guests experiencing good connections while others report slow or unreliable service, particularly in rooms at the ends of hallways. The gym is functional yet basic with guests suggesting more equipment and noting occasional maintenance issues. The rooftop swimming pool, while clean and serene, is small and could benefit from extended hours and better exposure to sunlight.
Parking facilities are described as sufficient and conveniently located, although some logistical aspects such as garage capacity and maneuvering ease could be improved. The hotel is family-friendly, providing a safe and comfortable environment for children. Bedding quality is generally praised for its comfort, although some guests find inconsistencies with mattress firmness and bed sizes.
The hotel's four-star rating is met with mixed opinions with some guests feeling it aligns more with a three-star standard. Despite this, the hotel is recommended for its good value for money. Business travelers find the hotel ideal, offering essential business services, a quiet work environment and favorable corporate rates, especially for longer stays.
Overall, Wyndham Costa del Sol Chiclayo offers a blend of excellent location, good amenities and friendly service, making it a preferred choice for various types of travelers seeking comfort and convenience in the heart of Chiclayo. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel offers amenities suitable for families. It is known for quality service and offers features such as a pool and potentially kids' meals.
Dog Friendly Hotel
This hotel welcomes pets and provides amenities such as an outdoor pool and a restaurant. The availability of pet-friendly rooms and services ensures a pleasant experience for guests traveling with their dogs.
Hotel with Swimming Pool
This hotel offers spacious rooms with satellite TV and free WiFi, along with an outdoor swimming pool and a casino. It is a full-service hotel with well-appointed public areas, detailed guestrooms, and distinct dining options, making it a top choice for a comfortable stay with pool facilities.
Outdoor Pool
Business Hotel
This hotel offers extensive meeting and event space spanning 448 square meters, along with a business center. It provides leisure amenities such as a fitness center and an indoor pool, ensuring a balance between work and relaxation for business travelers.
Hotel with Parking
The hotel offers satisfactory parking facilities. The parking is easy to access, conveniently located on the main avenue. It provides spacious garage.
Accessible Hotel
This hotel features dedicated Double Room - Disability Access with two double beds. It provides comprehensive wheelchair access throughout the property and includes a lift for easy navigation between all floors.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard RoomThis air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a minibar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Superior King Room - Non-SmokingThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Superior Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Twin RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Superior Twin RoomThe spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Superior Triple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Accessible RoomThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Wyndham Costa del Sol Chiclayo boasts a prime location that many guests appreciate for its centrality and convenience. Situated just a few blocks from the main square, the hotel offers easy access to an array of nearby restaurants, shops and key city attractions. Guests frequently highlight the hotel's strategic position, making it an ideal base for both business and leisure travelers.
The surroundings offer good connectivity with the airport and downtown within a short distance. Despite its centrality, some rooms remain pleasantly quiet, providing a restful retreat from the city's hustle and bustle. The modern facilities and attentive staff also receive high marks, enhancing the overall experience with their friendly and efficient service.
While the location is generally praised, some guests noted issues due to ongoing roadworks and occasional traffic noise. Nonetheless, the convenience of being close to essential amenities and the vibrant city center outweighs these minor inconveniences for most visitors.
Overall, the combination of an excellent location, well-maintained facilities and top-notch service makes Wyndham Costa del Sol Chiclayo a favored choice among travelers seeking comfort and accessibility in the heart of Chiclayo.
Breakfast
At Wyndham Costa del Sol Chiclayo, the buffet breakfast has garnered widespread appreciation for its extensive variety and delicious offerings. Guests particularly enjoy the traditional frito available on Sundays and highlight the healthy and fresh selections, including a good assortment of fruit. The breakfast receives high marks for being very good and varied with many reviewers noting it as a standout feature of their stay. The quality of the breakfast compared to other hotels is often mentioned as excellent with specific praise for the delicious pastries and fresh fruit.
However, some guests have pointed out areas for improvement in the breakfast service. Suggestions include offering a greater variety of proteins, fruits and juices and rotating the menu more frequently to avoid repetition. There are mentions of occasional lapses in service and a need for more attention during breakfast hours. Despite these minor criticisms, the staff's friendliness and attentiveness generally enhance the breakfast experience, making it a pleasant start to the day.
Overall, the hotel offers a satisfying breakfast that complements its convenient location and good service with the potential for even further improvement in variety and freshness.
Dinner
Wyndham Costa del Sol Chiclayo's restaurant, Paprika, has garnered substantial praise for its varied and exquisite menu. Many guests have described the food as delicious with traditional dishes receiving special commendation. The restaurant itself is often referred to as incredible and very good with both the food and bar earning high marks for quality and variety.
Guests frequently highlight the excellence of the lunch offerings, noting the delicious flavors and reasonable prices. Breakfast also stands out as particularly good with multiple reviews praising the morning service. Dinner, though generally appreciated for its quality, has faced some criticism for service issues, including lengthy waits and occasional mix-ups with orders.
Despite these service hiccups in the evening, the overall sentiment towards Paprika restaurant remains overwhelmingly positive with its exceptional food and good service creating memorable dining experiences for its patrons.
Rooms
Wyndham Costa del Sol Chiclayo presents a mixed experience when it comes to their accommodations with several highlights and areas in need of improvement. The consensus from guest reviews indicates that rooms are generally spacious, clean and comfortable, equipped with all necessary amenities for a pleasant stay. Many guests appreciated the comfort of the beds and noted that the rooms are well-maintained with modern interiors.
However, there are some consistent issues. Some rooms are described as very small, making them unsuitable for wheelchair users or guests seeking more space. Additionally, certain rooms seem to need an upgrade and a few guests reported broken air conditioning, maintenance problems and soundproofing issues. The bathrooms also drew mixed feedback with some guests finding them very small or not well-cleaned, while others appreciated the availability of bathtubs and found the bathroom service satisfactory.
Despite these drawbacks, the hotel's facilities and friendly staff received positive remarks, contributing to an overall comfortable stay. The cleanliness of the rooms is frequently praised and guests found the location convenient. In summary, while Wyndham Costa del Sol Chiclayo offers many comfortable and spacious rooms with excellent amenities, attention to specific maintenance and size issues could further enhance the guest experience.
Beds
Wyndham Costa del Sol Chiclayo receives generally positive feedback regarding their beds with many guests highlighting the comfort. Reviews frequently describe the beds as comfortable, super comfortable and even really comfy, contributing to a good night's sleep. Bedding is also noted for its comfort with guests appreciating the quality of the mattresses and pillows.
However, there are occasional mentions of the beds being too hard with some guests feeling the springs in the mattress or finding the bed too firm. There is also mention of inconsistencies with bed sizes, such as double rooms not matching the expected queen size and at least one occurrence of being given twin beds instead of a double room.
Overall, while the comfort of the beds is generally praised, a few concerns about mattress firmness and bed size discrepancies have been noted by some guests.
Cleanliness
Guests of the Wyndham Costa del Sol Chiclayo have shared varied impressions about the hotel's cleanliness. Many visitors complimented the hotel on its very clean and spacious rooms, highlighting the excellent attention and kindness of the staff. The overall atmosphere was described as cozy and well-located with a high level of hygiene and COVID-19 prevention measures.
However, some reviews pointed out issues, such as musty smells, dirty carpets and outdated amenities in certain rooms. There were also mentions of stained sheets and unclean bathrooms. Common areas and hallways sometimes lacked the same level of cleanliness found in the rooms.
In general, despite a few concerns about maintenance, many guests were pleased with the cleanliness and comfort of the rooms and the dedication of the hotel staff. The facilities were noted to be very good, contributing to a mostly positive guest experience with some suggestions for improvement in specific areas.
Staff
Wyndham Costa del Sol Chiclayo consistently receives high praise for its staff's friendliness, attentiveness and professionalism. Guests frequently highlight the exceptional service from the moment they arrive until they depart. Maintenance and cleaning teams are commended for keeping rooms in pristine condition. Special mentions go to individuals such as Pedro, Leslie and Alan, who made notable contributions to guests' comfort.
While room cleaning and general services meet high standards, the hotel's biggest asset is its employees' warm and courteous demeanor. Guests appreciate the politeness and readiness of staff to accommodate requests, making their stay notably pleasant. Besides the general excellence, a few negative anecdotes related to isolated incidents with reception staff appear, but they are rare exceptions within an overwhelmingly positive context.
Visitors also enjoy the convenience of the hotel's location and its well-maintained facilities, such as the pool and restaurant, further complemented by an accommodating and professional staff. Overall, the consistent friendliness and helpfulness of the staff at Wyndham Costa del Sol Chiclayo leave a lasting impression, making it a highly recommended choice for travelers.
Wi-Fi
The reviews for the Wi-Fi at Wyndham Costa del Sol Chiclayo suggest mixed experiences. Some guests reported a great Wi-Fi connection, but many others noted areas for improvement. The internet was described as okay but sometimes slow or strange with several reviews mentioning poor quality in the rooms. Specific issues included weak signals, particularly in rooms at the end of the hallway and overall unstable service. The hotel may benefit from enhancements to provide a more consistent internet experience for guests.
Gym
The gym at Wyndham Costa del Sol Chiclayo offers a basic setup but falls short of expectations for some guests. While it features a variety of equipment, there are comments about the need for maintenance and a limited number of machines. Although the gym is functional, many guests suggest adding more equipment to improve the experience. Additionally, some mention that the gym can be uncomfortable with workers occasionally passing through the area. Despite the gym's shortcomings, the hotel does provide a swimming pool and sauna, offering alternative fitness and relaxation options.
Pool
Wyndham Costa del Sol Chiclayo offers a rooftop terrace swimming pool, which adds a serene touch to a short stay. However, guests frequently mentioned its small size, making it feel limited in space. The pool is noted for being clean, though some reviews pointed out cases of poor maintenance. Its closing hours are often considered too early by visitors, suggesting the pool should remain open until 23:00.
The atmosphere around the pool is generally conducive to relaxation, enhanced by comfortable lounge chairs and decent bar service, especially by staff like Mr. Pedro. Despite these positives, the pool and jacuzzi lack heated water, which is a common expectation among guests. Additionally, the pool area could benefit from better exposure to natural sunlight, as it is currently covered by a dark fabric.
Renovations around the pool area have occasionally caused noise disturbances. Overall, while the pool area offers a pleasant experience, enhancing its upkeep and extending its operating hours would significantly improve guest satisfaction.
Parking
Wyndham Costa del Sol Chiclayo offers a range of parking facilities that guests find generally satisfactory. The parking is described as sufficient, easy to access and well-located on the main avenue, making it convenient for travelers. Many guests appreciate the spaciousness of the garage, enhancing the overall quality and service provided by the hotel. The private parking facilities are mentioned as a positive aspect, contributing to a better quality versus price ratio.
However, some areas of improvement have been noted. The capacity of the garage is sometimes limited with a few parking slots occasionally blocked and the parking spots could be better maintained. Access to the garage can be somewhat difficult with challenges such as no ramps and the need for an automatic door system. The comfort of maneuvering within the garage and transferring luggage to the rooms was also highlighted as needing attention.
Overall, while the parking facilities are praised for their good location and ample space, some logistical aspects could be enhanced to improve guest experience.
Family
Wyndham Costa del Sol Chiclayo is a commendable choice for those traveling with family. Guests frequently appreciate the safe environment, allowing children to move around the premises comfortably. The hotel is noted for its family-friendly atmosphere and has been the site of memorable family experiences. Many visitors found the hotel to be very cozy and enjoyed their stays immensely. While the establishment could benefit from additional family-oriented spaces, it remains a comfortable and quiet option for families seeking a pleasant getaway.
4 Star
Wyndham Costa del Sol Chiclayo has received mixed reviews regarding its four-star rating. While some guests find it a good four-star hotel, others feel that it doesn't quite meet the advertised standard, suggesting it resembles a three-star establishment. Despite these discrepancies, the hotel is recommended for its good value for money. The facilities and services offered are satisfactory for a good stay, even though they may not fully align with the typical expectations of a four-star or Wyndham-branded hotel. Some guests have noted inconsistencies in pricing, reporting charges higher than initially expected. However, overall, the hotel provides a reasonable and comfortable option for visitors to Chiclayo.
Business
The Wyndham Costa del Sol Chiclayo is praised for being an excellent choice for business travelers. It offers a quiet environment conducive to work, essential business services and facilities that support both short and extended stays. The hotel is conveniently located near the main street, making it easily reachable for professionals on the go. Guests appreciate the corporate rates and better pricing for stays longer than five days. The hotel's commitment to COVID-19 prevention measures is also commendable, ensuring a safe and comfortable visit. Room service is available and reasonably priced, further adding to the convenience for business visitors. Overall, it is a very business-friendly hotel suitable for all types of corporate needs.
Outdoor Pool
The rooftop pool at Wyndham Costa del Sol Chiclayo stands out for its cleanliness and offers a pleasant spot to spend an afternoon. Though some guests find it charming, others note that the pool area shows signs of age and is not as well-maintained as expected. The pool's early closure is another point of concern for visitors looking to enjoy evening swims. Despite these drawbacks, the pool area and gym provide reasonable facilities for relaxation and fitness.
Yes, Wyndham Costa del Sol Chiclayo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Wyndham Costa del Sol Chiclayo.
Yes, Wyndham Costa del Sol Chiclayo welcomes dogs.
Yes, parking facilities are available at Wyndham Costa del Sol Chiclayo.