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Summary of reviewsVillas Arqueologicas Chichen Itza offers an exceptional stay for guests keen to explore the renowned archaeological site of Chichen Itza. Nestled in a tranquil jungle setting, the hotel is just minutes away by car from the ancient ruins, providing unparalleled proximity that allows guests to visit early in the morning before the crowds. The peaceful surroundings and secluded environment offer a retreat from the hustle and bustle, making it an ideal spot for relaxation.
The charm of Villas Arqueologicas lies in its unique Mayan decor and beautifully maintained gardens. The hotel features comfortable and clean rooms strategically arranged around a lush pool area. Although the rooms are on the smaller side and somewhat dated, their cleanliness and practical design provide a cozy experience well-suited for guests' needs. The hotel also excels in maintaining impeccable hygiene standards across both rooms and common areas, contributing significantly to the overall attractive environment.
Dining at Villas Arqueologicas is a notable highlight. The on-site restaurant receives high marks for its delicious and flavorful Mexican dishes, served in a lovely setting by the pool. While the menu may be limited, the quality and taste make up for it, offering a great dining experience complemented by reasonable pricing. Breakfast, although receiving mixed feedback, is generally praised for its fresh and well-prepared offerings, despite some calls for more variety and faster service.
The hotel boasts a large, clean pool area surrounded by greenery, providing an idyllic spot for guests to unwind after exploring the ruins. The setting is enhanced by additional amenities such as a foosball table and billiards. Despite mixed feedback regarding the WiFi with better connectivity needed in the rooms, guests can usually find reliable internet in common areas around the pool.
Guests frequently commend the exceptional staff for their kindness, helpfulness and accommodating nature, making the stay even more pleasant. The friendly service extends across all areas, from the bar and restaurant to the reception, creating a warm and welcoming atmosphere.
Villas Arqueologicas Chichen Itza also offers convenient and spacious parking, though some guests found the additional charges a bit steep. Mixed reviews were noted regarding the beds with some guests finding them uncomfortable and in need of upgrades.
Overall, Villas Arqueologicas Chichen Itza provides a comfortable, serene and distinctive experience, ideal for those aiming to delve into the history and beauty of Chichen Itza while enjoying excellent service and a charming jungle setting. Show more
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Categories
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard RoomThis spacious, air-conditioned room includes 1 double and 1 single bed and scenic views of the gardens. It comes with a safe, desk and en-suite bathroom with toiletries and a hairdryer.
Guest Reviews
8.3
Very Good
Location
Villas Arqueologicas Chichen Itza boasts an exceptional location that is ideal for those aiming to explore the renowned archaeological site of Chichen Itza. Nestled in a tranquil jungle setting, the hotel is merely minutes away by car from the ancient ruins, providing unparalleled proximity that allows guests to visit early in the morning before the crowds arrive. The peaceful surroundings and quiet location offer an escape from the hustle and bustle, making it perfect for a relaxing getaway.
Guests appreciate the comfortable and cozy rooms, which are clean, functional and set within a lush, secluded environment. The hotel features charming Mayan decor surrounded by beautiful gardens. The facilities include a spacious and pleasant pool area, creating an atmosphere that feels both lush and secluded.
Dining options at the hotel receive high praise with some guests describing it as the best restaurant experienced during their travels in the region. Friendly staff and a family-like atmosphere enhance the stay, making it a pleasant experience overall. Combining comfort, convenience and authenticity, Villas Arqueologicas Chichen Itza stands out as a top choice for visitors eager to delve into the history and beauty of Chichen Itza.
Breakfast
Villas Arqueologicas Chichen Itza receives varying feedback concerning its breakfast offerings. Many guests appreciated the excellent buffet breakfast, noting that the food was fresh, delicious and well-prepared. The hearty breakfast received praise for its quality and taste and there were several mentions of it being particularly good or very nice. Specific positive remarks highlighted the good selection and the reasonable pricing of the breakfast.
Conversely, some reviews pointed out that the breakfast buffet could benefit from more variety, describing the selection as somewhat bland and basic. There were also comments about the breakfast service being slow and some guests found the meals to be overpriced for what was offered with specific complaints about the cost and simplicity of the food. Overall, while the breakfast at Villas Arqueologicas Chichen Itza is often considered tasty and convenient, it seems there is room for improvement in variety and service efficiency.
Dinner
Villas Arqueologicas Chichen Itza offers a dining experience that consistently pleases its guests. The on-site restaurant provides good food with options that are flavorful and delicious. Mexican dishes are a particular highlight and appreciated by many for their taste. The restaurant’s pricing is quite reasonable compared to other tourist destinations like Tulum, Cancun or Merida with some guests mentioning that a dinner for two costing 35 EUR is acceptable.
While the menu might be somewhat limited, the quality and flavor appear to compensate for it with quite a few guests describing their meals as really great, delicious and surprisingly good. Service at the restaurant gets high marks for its efficiency. Furthermore, the setting—offering meals by the pool—adds to the overall pleasant dining ambiance.
However, there are occasional notes about areas for improvement. Some felt the dinner portions were a bit scant and that the menu selection could be broader. Although a few reviews highlighted occasions when the restaurant wasn't open, making it hard to find something to eat, the general consensus is overwhelmingly positive.
In conclusion, the restaurant at Villas Arqueologicas Chichen Itza is a notable aspect of the guest experience, providing good, flavorful dishes in a lovely setting with quick service and reasonable prices.
Rooms
Villas Arqueologicas Chichen Itza, tucked close to the awe-inspiring pyramids, offers a unique and tranquil experience reminiscent of a 19th-century hacienda. The rooms are strategically arranged around a lush pool area, presenting a serene green setting that enhances the overall experience.
The hotel features smartly designed, practical and cozy rooms that focus on comfort rather than luxury. While some rooms are reported to be small and with low ceilings, they maintain a tidy and well-decorated ambiance. Despite their simplicity, they are equipped with all necessary amenities minus TVs and mini-fridges. However, guests have expressed that the decor shows signs of aging and that some areas could benefit from refreshing.
Cleanliness is highly praised with rooms maintained in a very clean condition. The bedding and mattresses, however, have received mixed feedback with some guests finding them uncomfortable and in need of updates.
In conclusion, while the rooms at Villas Arqueologicas Chichen Itza might be small and somewhat dated, their cleanliness, functionality and charming design make them a comfortable base for exploring the nearby ancient wonders.
Beds
The beds at Villas Arqueologicas Chichen Itza received a mix of feedback from guests. While some found the beds to be comfortable and better than expected, many pointed out issues with size and comfort. A recurring theme in the reviews was that the beds are generally small, which can be a challenge for couples. Additionally, several guests mentioned the beds being hard or even rock-hard with a few describing them as very uncomfortable. Mattresses being worn out or placed on wooden boards was another concern expressed. Although there were positive notes about the beds being good and comfortable in some instances, overall, there seems to be room for improvement in upgrading the bed quality to better meet guest expectations.
Cleanliness
Villas Arqueologicas Chichen Itza is highly praised for its exceptional cleanliness and well-maintained facilities. Guests consistently note that rooms and hallways are kept very clean, making the overall environment tidy and comfortable. The hotel's establishment is described as super clean with impeccable hygiene standards and thoughtful upkeep in both the rooms and common areas. The hotel's charming old-world design adds to its appeal, offering a unique and pleasant atmosphere that's both quiet and inviting.
Guests appreciate the spacious and simple rooms, highlighting their cleanliness and comfort. The well-maintained pool and garden areas are often mentioned as lovely features, adding to the relaxing ambiance of the hotel. The common areas are thoughtfully decorated and immaculately kept, contributing to a very appealing environment.
While there are a few minor issues, such as an outdated condition or occasional cleaning service delays, these are generally overshadowed by the positive aspects. The serene, clean and beautiful facility, combined with great views and a relaxing courtyard, make Villas Arqueologicas Chichen Itza a delightful place to stay.
Staff
At 'Villas Arqueologicas Chichen Itza,' guests frequently highlight the exceptional quality of the staff as a defining feature of their stay. The staff at this hotel are consistently described as kind, helpful and accommodating, providing excellent service across various areas, including the bar, restaurant and reception. Visitors noted the friendly nature of the receptionists and restaurant team, who ensured a positive experience from check-in to dining.
Although a few guests pointed out minor drawbacks such as the absence of TVs and irons in the rooms, the overwhelmingly positive feedback regarding the staff more than compensated for these inconveniences. Specific mentions of individuals like Raimund and afternoon waiters further underscore the personalized and attentive service that guests appreciated.
Overall, the delightful and accommodating nature of the staff created a warm and welcoming atmosphere, making 'Villas Arqueologicas Chichen Itza' a pleasant and memorable destination for travelers.
Wi-Fi
The WiFi experience at Villas Arqueologicas Chichen Itza is mixed with both positive and negative aspects. While some guests report that WiFi is available around the pool and in common areas, the signal strength and reliability can be inconsistent. Inside the rooms, the WiFi generally underperforms with several guests mentioning that it was slow or completely unavailable. Though there are instances where the WiFi was noted to be great throughout the entire area, this is not the norm, as others highlighted issues such as weak signals and non-existent connections, particularly within the rooms. For those needing continuous internet access, finding a more reliable spot in the common areas rather than inside the rooms would be advisable.
Pool
Villas Arqueologicas Chichen Itza features a highly praised pool area that serves as a key highlight for many guests. The pool is described as large and clean, surrounded by a scenic courtyard filled with greenery, offering an idyllic and serene setting. Many guests find it an excellent spot to relax and cool off after exploring the nearby ruins. The pool area is complemented by a lovely patio space and ample sun loungers, making it a pleasant and inviting place to unwind. Despite one mention of the pool needing cleaning, the majority of reviews emphasize its beauty and pleasant atmosphere, often remarking on its refreshing and relaxing qualities. The presence of additional amenities like a foosball table and billiards further enhances the appeal of this well-loved feature of the hotel.
Parking
The parking at Villas Arqueologicas Chichen Itza received positive feedback from guests. The hotel offers a spacious, large parking lot with ample parking spaces and many appreciated the easy access and good location of the parking area. Additionally, free parking is available, which guests found convenient as it allowed them to park their cars on site without concerns about vandalism. The parking in front of the hotel was considered a significant advantage, enhancing the overall value for money. However, a few guests noted that accessing and parking in the lot incurs an additional charge and found it somewhat costly compared to other options in Chichen Itza.
3 Star
Villas Arqueologicas Chichen Itza offers a commendable experience for travelers seeking proximity to the historic Chichen Itza. The hotel's advantageous location makes it an ideal base for visits to the ancient ruins, although a short taxi ride is required to reach the entrance. Guests appreciate the overall quietness and pleasant atmosphere of the property, which adds to the comfort of the stay. The value for money is widely recognized, providing comfortable beds and a setting that adheres well to its price point. The hotel's unique decoration and general concept contribute to a distinctive experience, complemented by friendly and welcoming staff. While the service has room for improvement, the hotel remains a superb and very good option for travelers, particularly those planning a short stay.
Yes, Villas Arqueologicas Chichen Itza has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Villas Arqueologicas Chichen Itza.
No, Villas Arqueologicas Chichen Itza doesn't allow dogs.
Yes, parking facilities are available at Villas Arqueologicas Chichen Itza.
No, Villas Arqueologicas Chichen Itza doesn't have a gym.