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The Westin Michigan Avenue Chicago

Chicago , 909 North Michigan Avenue (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Westin Michigan Avenue Chicago is a prime location for exploring the Windy City's attractions with guests raving about its excellent and wonderful location. The spacious and modernly designed rooms are clean and comfortable with some offering spectacular views, although some guests noted that they are starting to look outdated and in need of updates. The hotel is praised for its cleanliness with many guests commenting on the "immaculate" atmosphere. The staff is exceptional with guests describing them as friendly, helpful, respectful and cooperative. The comfortable beds are frequently mentioned as being luxurious and cozy with many guests sleeping soundly throughout the night. While there were a few negative comments about the staff and room size, overall, guests seem to be pleased with the level of service and attention provided by the staff and the quality of their stay.
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Categories

Hotel with Spa,

With a wonderful and convenient location in the heart of Chicago, this hotel features a boutique spa at the 4th floor with a variety of rejuvenating treatments and services such as facials, massages, eye treatments, body scrubs and much more, allowing every guest to fully rest and pamper themselves.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking,

Accessible Hotel

Hotel with Gym,

4-Star Hotel

Room Types

Traditional King Room Offering bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, a tiled floor, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Traditional Double Room with Two Double Beds Offering bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, a tiled floor, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Deluxe King Room Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, a tiled floor, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Deluxe Double Room with Two Double Beds Offering bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, a tiled floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Club King Room - Executive Lounge Access Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Club Double Room with Two Double Beds - Executive Lounge Access Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access and a safe deposit box. The unit offers 1 bed.

Corner Room with Two Double Beds Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, a tiled floor and a flat-screen TV with streaming services. The unit offers 1 bed.

Deluxe King Room with City View Featuring bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a tiled floor as well as city views. The unit has 1 bed.

Deluxe Double Room with Two Double Beds with City View Offering bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a tiled floor as well as city views. The unit offers 1 bed.

Grand Deluxe King Room - Partial Lake View Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a tiled floor as well as lake views. The unit offers 1 bed.

Grand Deluxe Double Room with Two Double Beds - Partial Lake View Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a tiled floor as well as lake views. The unit offers 1 bed.

Studio Suite Featuring bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Traditional King Room with Adapted Tub - Mobility Accessible Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a tiled floor. The unit offers 1 bed.

Traditional Double Room with Two Double Beds and Adapted Tub - Mobility Accessible Featuring bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a tiled floor. The unit has 2 beds.

Traditional King Room - Hearing Accessible Featuring bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a tiled floor. The unit has 1 bed.

Spacious King Room - Hearing Accessible Featuring bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, a tiled floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Traditional King Room with Roll-in Shower - Mobility Accessible Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a tiled floor. The unit offers 1 bed.

Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, a tiled floor and a flat-screen TV with streaming services. The unit offers 2 beds.

Studio King Suite Providing bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a safe deposit box.

About The Westin Michigan Avenue Chicago

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Guest Reviews

8.2

Very Good

Location

The Westin Michigan Avenue Chicago boasts a prime location that guests absolutely love! Located in the heart of downtown, this hotel is surrounded by the city's best shopping and is the perfect spot for exploring all of the Windy City's attractions. The hotel's central location makes it easy to get anywhere you need to go and many of the city's top attractions are totally walkable from this hotel. Guests rave about the location, which they describe as excellent, wonderful and perfect for visiting the city. Plus, cabs are lined up outside the hotel, so getting around is a breeze. If you're looking for the best location ever for your Chicago getaway, this is the spot for you!

Rooms

The Westin Michigan Avenue Chicago offers spacious and modernly designed rooms that are clean and comfortable with some even providing spectacular views. Although some guests mention that the rooms are starting to look outdated and in need of updates, they still note that they are immaculate and organized. The comfortable beds make for a restful night's sleep, though a few guests did mention that their beds weren't as comfortable as they would have liked. Room size varies among guests with some stating that they were small, while others described them as large and spacious. Some guests did note that they paid extra for a corner room but were disappointed to find an ugly rooftop as their view. On the other hand, some guests praised the hotel's staff and the cleanliness of their rooms, while others had concerns that their room was not as clean as it could have been and their bathroom supplies were not stocked. It's also worth noting that some guests mentioned the hotel was expensive in comparison to other upscale hotels in the area and the room sizes did not reflect the rates. Overall, The Westin Michigan Avenue Chicago's rooms offer an excellent stay with a few areas for improvement.

Beds

If you're looking for a good night's rest during your stay in Chicago, look no further than The Westin Michigan Avenue. Multiple guests have raved about the comfortable beds with many saying they slept soundly throughout the night. The bedding is also frequently mentioned as being luxurious and cozy. While there were a few comments about beds needing to be replaced or being uncomfortable, the majority of guests seem to have been pleased with the quality of their sleep. Some rooms even have two queen beds, although a few guests did mention that the room size felt slightly small with two beds. Overall, if you prioritize a comfortable bed when traveling, The Westin Michigan Avenue will not disappoint.

Cleanliness

If you're looking for a luxurious stay in Chicago, The Westin Michigan Avenue is the place to be. Guest reviews rave about the cleanliness of the hotel with phrases like "very clean" and "immaculate" being commonly used. The rooms are particularly noteworthy with many guests commenting on the "clean and organized" atmosphere. Although some guests found the cleanliness of the hotel to be lacking, these instances were rare and far outweighed by the positive impressions. In terms of specific grievances, a handful of guests experienced issues with unclean bathrooms or unattended-to rooms, but these incidents seemed to be quickly resolved by the friendly staff. While some guests noted that certain aspects of the hotel could use a little extra attention, overall the consensus is that The Westin Michigan Avenue is a nice and clean place to lay your head.

Staff

The Westin Michigan Avenue Chicago has exceptional staff who are friendly, helpful, respectful and cooperative. Although the staff can be spotty at times, some guests have mentioned that their experience was made great thanks to the nice and competent staff who greeted them at the desk. A few guests have specifically mentioned certain staff members, such as Ryan the waiter and Jose, for being super helpful. One guest even called the staff amazing. While there were a few negative comments about staff being rude or judgy about jewelry, these instances seem to be rare. The location and property are also highlighted as great features of the hotel. Overall, guests seem to be pleased with the level of service and attention provided by the staff with a few exceptions.

No, The Westin Michigan Avenue Chicago doesn't have any pool.

Yes, a spa is available at The Westin Michigan Avenue Chicago.

Yes, The Westin Michigan Avenue Chicago welcomes dogs.

Yes, parking facilities are available at The Westin Michigan Avenue Chicago.

Yes, The Westin Michigan Avenue Chicago has a gym.

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