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Summary of reviewsClub Quarters Hotel Wacker at Michigan in Chicago is celebrated for its prime location, nestled along the picturesque Chicago River in the heart of downtown. Guests appreciate its proximity to key attractions such as the Magnificent Mile, Millennium Park, and Navy Pier, which are easily accessible on foot. The breathtaking views of the river and nearby skyscrapers, including the Trump Tower, enhance the allure of staying in this historic 1920s skyscraper hotel. The strategic location, combined with complimentary facilities like coffee and water, provides convenience and comfort, making Club Quarters an excellent base for exploring Chicago’s vibrant cityscape.
Though the hotel lacks an in-house breakfast service, its location near numerous cafés and bakeries compensates for this. The availability of room amenities like microwaves and mini-fridges allows guests to prepare simple meals, further adding to the convenience. Positive reviews highlight the clean and comfortable rooms, equipped with Nespresso machines and, in certain cases, boasting beautiful views of the Chicago River. Guests value the hotel's effort in providing a restful stay, despite some rooms being small and featuring outdated furnishings.
Cleanliness is a strong point for the hotel, with many guests praising the immaculate condition of rooms and bathrooms, complemented by fresh linens and a welcoming atmosphere. The staff receives high commendations for their exceptional service, with particular mention of individuals such as Ronnie, Pedro, and Tony, who go above and beyond to assist guests. The team's friendliness and multilingual capabilities contribute significantly to the positive guest experience.
Wi-Fi at the hotel is predominantly noted for its reliability and speed, enabling guests to stay connected effortlessly, while the gym provides adequate equipment for short stays despite its compact size. Parking, however, presents a mixed experience, with guests benefiting from discounted rates at a nearby garage, albeit at the inconvenience of having to park a few blocks away.
Comfortable beds are frequently highlighted, contributing to a restful stay, although there are occasional remarks on bed size and mattress conditions. Club Quarters Hotel’s appeal lies in its unique blend of location, service, and modest amenities, making it an ideal choice for those seeking convenience and value, particularly for business travelers looking for easy access to downtown attractions. Overall, while it might not meet the comprehensive four-star expectations in terms of facilities, it remains a compelling option for travelers prioritizing location and service. Show more
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Skyscraper Hotel
The Mather Tower building is the original name for this skyscraper hotel, which rises up to the height of 158.9 m / 521 ft. It has 38 floors and the style is Art Deco, with brass doors and big staircases.
Luxury Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Queen RoomRoom includes a flat-screen TV and an iPod docking station.
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Small Queen RoomRoom includes a flat-screen TV and an iPod docking station.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
Superior Queen RoomOffers a spacious sitting area and a pantry area with microwave and fridge. A sofa bed is also featured in this room.
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
One-Bedroom Suite with Kitchenette Features a separate living room with sofa bed, and a pantry area with microwave and fridge.
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Mobility Accessible Standard RoomThe unit offers 1 bed.
Deluxe RoomThe unit offers 1 bed.
Executive SuiteThe unit has 2 beds.
Standard Double or Twin RoomThe unit has 2 beds.
Standard King RoomThe unit offers 1 bed.
Queen RoomThe unit offers 1 bed.
Quadruple RoomThe unit offers 2 beds.
Suite
Triple RoomThe unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled right in the heart of downtown Chicago, Club Quarters Hotel Wacker at Michigan boasts an unrivaled position along the picturesque stretch of the Chicago River. The hotel’s prime location is lauded in countless guest reviews for its convenience and proximity to the city’s major attractions. Visitors can enjoy easy access to iconic landmarks such as the Magnificent Mile, Millennium Park, and Navy Pier, all within walking distance. The strategic location makes it an excellent choice for those looking to explore the vibrant cityscape on foot.
Guests frequently praise the breathtaking views of the river and surrounding skyscrapers, including the nearby Trump Tower, which adds to the allure of this historic 1920s skyscraper hotel. The hotel’s central position allows guests to take full advantage of Chicago’s bustling atmosphere, with a wealth of shopping, dining, and entertainment options just a stone’s throw away.
Moreover, the generous facilities, such as complimentary access to coffee and water on the second floor, add a touch of convenience and comfort to the overall guest experience. With its superb setting and ease of access to public transportation, Club Quarters offers an exceptional base for exploring Chicago’s rich cultural tapestry, making it a highly recommended choice for travelers seeking both value and a memorable stay in the Windy City.
Breakfast
Club Quarters Hotel Wacker at Michigan in Chicago offers a convenient location with several nearby dining options, though it lacks an in-house breakfast service. Guests can obtain breakfast vouchers for a restaurant adjacent to the hotel, which helps in managing the cost of meals. Despite the absence of breakfast facilities, visitors find it easy to access nearby cafés and bakeries. The availability of complimentary coffee on the second floor is a welcome addition for guests. Additionally, the hotel enhances convenience with amenities like washing machines, dryers, mini-fridges, and microwaves, allowing guests to prepare simple breakfasts in their rooms. The strategic proximity to various eating establishments compensates for the lack of a traditional breakfast offering at the hotel.
Rooms
Club Quarters Hotel Wacker at Michigan in Chicago receives generally positive reviews for its cleanliness, comfort, and convenient amenities. The rooms are often described as clean and well-equipped, featuring comforts like Nespresso machines and, in some cases, beautiful views of the Chicago River. The beds are generally considered comfortable, contributing to a restful stay. Rooms with additional features such as kitchenettes, including a fridge and microwave, are available and well-received by guests.
However, many reviewers note the small size of the rooms, which can feel cramped, especially when accommodating multiple guests. Some rooms have outdated furnishings and lack certain amenities such as soundproofing, fridges, or safes. Housekeeping is not provided daily unless specifically requested, which might be inconvenient for some guests. Despite these drawbacks, the hotel remains a good option for those seeking a clean, comfortable, and affordable stay in a prime location with easy access to the city’s attractions. The views from higher floors are particularly valued, adding an extra touch to the experience. Overall, Club Quarters Hotel offers a satisfactory stay with some room for improvement in size and upkeep.
Beds
Club Quarters Hotel Wacker at Michigan, Chicago receives mixed reviews in regard to their beds, with a notable emphasis on comfort. Many guests consistently find the beds to be very comfortable, often praising the supportive pillows and quality linens. Positive remarks often mention clean and spacious rooms furnished with super comfortable bedding. However, some guests do note challenges concerning bed sizes, with several mentioning that queen beds felt more akin to full beds, and others reporting small or narrow beds. Pillows were another point of contention, as while some guests enjoyed the variety and firmness, others found them lacking in support. While the majority of reviews emphasize comfort, there are isolated comments about worn or sagging mattresses that detracted from the experience. Overall, comfortable beds are a strong feature of the hotel, although room for improvement exists in terms of bed size and some mattress conditions.
Cleanliness
Club Quarters Hotel Wacker at Michigan in Chicago generates a mixed set of reviews regarding its cleanliness. On the positive side, many guests appreciate the immaculate conditions of the rooms, highlighting their cleanliness as exceptional. Rooms and bathrooms are often described as clean, comfortable, and well-maintained, with fresh linens and towels. The friendly and professional staff contribute to a welcoming atmosphere, while the picturesque building with free coffee and water amenities are noteworthy features.
However, there are concerns about inconsistency in housekeeping services. Some guests report that cleaning is not automatic and must be requested, with extended stays sometimes lacking regular room maintenance. Specific issues such as dusty surfaces, outdated furniture, and small, uncomfortable bathrooms detract from an otherwise pleasant experience. Despite certain rooms appearing clean, others are noted as shabby or not cleaned properly, with some guests facing issues like stained sheets and unpleasant odors.
Overall, while cleanliness is highly praised by many, there is variability in service standards that can affect the experience. For those considering a stay, requesting cleaning in advance and taking advantage of the friendly staff may enhance the overall experience, balancing the positive aspects with occasional drawbacks.
Staff
Nestled in the heart of Chicago, Club Quarters Hotel Wacker at Michigan impresses guests not only with its prime location but also with the warmth and professionalism of its staff. The hotel boasts a consistently friendly and attentive team, with numerous guests highlighting standout individuals like Ronnie, Pedro, and Tony for their exceptional service. Whether guests are checking in, resolving a minor issue, or seeking local dining recommendations, the staff is described as being proactive, accommodating, and always ready to assist.
Visitors appreciate the seamless communication with the team, whether via text or in person, ensuring every need is promptly met. The hotel's multilingual staff adds a layer of comfort for international travelers, providing assistance in various languages when needed. Despite a few isolated incidents, the overwhelmingly positive reviews emphasize the genuine kindness and helpful nature of the staff, making guests feel welcomed and well-cared-for throughout their stay. This dedication to service, coupled with the hotel's convenient location, makes it a recommendable choice for those exploring Chicago.
Wi-Fi
At Club Quarters Hotel Wacker at Michigan, Chicago, guests have predominantly noted their satisfaction with the Wi-Fi. It's commonly described as strong, fast, and available for free, which allows guests to work efficiently and stay connected during their travels. There are multiple mentions of the internet being lightning-fast, with many guests experiencing excellent and reliable connectivity throughout their stay.
However, some guests reported inconsistencies, with occasional weak signals during peak times in the morning and late afternoons. While most found the service satisfactory, a few expressed concerns over security and intermittent connectivity issues, including challenges connecting in certain areas of the hotel and temporary outages.
Despite these hiccups, the availability of Wi-Fi is complemented by free coffee and water stations, enhancing the convenience and comfort for guests. Overall, the majority have had a positive experience with the hotel's internet service, enjoying the perk of complimentary access along with their stay.
Gym
The Club Quarters Hotel Wacker at Michigan in Chicago offers guests a convenient and well-equipped gym among its amenities. While the fitness center is described as small, it features new and adequate equipment that suits short stays. Guests appreciate the gym's availability along with other facilities such as complimentary coffee, tea, and laundry services. Despite its compact size, the gym is recognized as great and meets standard expectations for hotel fitness options. Although there are no extensive amenities like a pool, the hotel's gym, combined with its location and other services, adds to the overall comfortable experience for visitors.
Parking
Parking at Club Quarters Hotel Wacker at Michigan, Chicago, presents a mixed bag of experiences for guests. On the positive side, the hotel offers a discounted rate at a nearby parking garage, approximately a 5-minute walk away. Some guests appreciated the staff's assistance in securing parking vouchers and providing navigation to the garage, which allowed them to pay $30 per day compared to higher offsite rates.
However, several guests found the parking situation less than ideal. The need to park a few blocks away and deal with the vigorous downtown Chicago parking prices was a point of frustration for many. Valet parking is an available option, albeit at a higher cost of $53 per day, and issues such as damage to vehicles and overcharges have been reported.
Overall, while some guests navigated the parking arrangement with relative ease thanks to the staff's guidance, others encountered difficulties, finding the logistics cumbersome and the costs significant.
4 Star
Club Quarters Hotel Wacker at Michigan, Chicago, impresses guests primarily with its prime location. Situated in the historic Pencil Building, it offers convenient access to nearby attractions such as restaurants, coffee shops, museums, and the Magnificent Mile, along with stunning views of the Chicago River and skyline. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, enhancing the overall experience despite limited facilities.
While the hotel excels in cleanliness and seamless self-serve check-in processes supported by attentive staff, the absence of an on-site restaurant or lounge is noted as a drawback. The hotel offers limited amenities, such as parking situated a few blocks away, which could be inconvenient for some visitors. Despite being rated four stars, some guests feel that the facilities do not meet the typical expectations associated with this rating, especially considering the price point.
Overall, Club Quarters Hotel is a compelling choice for those prioritizing location and service over extensive amenities, and it offers good value in a competitive market. However, travelers expecting comprehensive four-star facilities may find its simplicity underwhelming.
Business
Located in the heart of Chicago, Club Quarters Hotel Wacker at Michigan stands out as a prime choice for business travelers. Its central location on the Chicago River provides easy access to downtown attractions, making it ideal for business and leisure. Guests repeatedly praise the hotel's convenience, citing it as a perfect base for exploring the city on foot.
The hotel offers a range of facilities that cater to business needs, such as meeting rooms, a business center, and a gym. The availability of self-check-in adds an element of convenience for those on tight schedules. Although breakfast isn't served onsite, guests receive a voucher for a nearby restaurant, a feature some find practical.
The staff garner commendations for being friendly and exceedingly helpful, enhancing the overall experience for business travelers. Despite the positive feedback, some guests expressed a preference for firmer mattresses. Nonetheless, the hotel is considered a good value proposition, especially when booked in advance, and is well-suited for short business stays.
No, Club Quarters Hotel Wacker at Michigan, Chicago doesn't have any pool.
No, a spa isn't available at Club Quarters Hotel Wacker at Michigan, Chicago.
Yes, Club Quarters Hotel Wacker at Michigan, Chicago welcomes dogs.
Yes, parking facilities are available at Club Quarters Hotel Wacker at Michigan, Chicago.
Yes, Club Quarters Hotel Wacker at Michigan, Chicago has a gym.