City Suites Hotel

Chicago 41.93980700, -87.65287100 , 933 West Belmont Avenue (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCity Suites Hotel in Chicago garners considerable praise from guests, particularly for its exceptional location in the vibrant Lakeview neighborhood. Positioned conveniently next to the Belmont CTA station, the hotel offers seamless access to the city's red and brown lines, facilitating easy exploration of popular attractions like Wrigley Field, Lincoln Park and the Vic Theatre. The bustling Belmont area is dotted with bars, restaurants, shops and diverse dining options, making it ideal for guests interested in savoring Chicago's local flavors and nightlife. Guests also commend the neighborhood's safety and walkability.

The rooms at City Suites Hotel, though described as small, are frequently noted for their comfort and tranquility. Maintaining the charm of a historic building while incorporating modern amenities, the rooms are clean and well-maintained. Visitors particularly appreciate the hotel's spacious suites and the functionality of having multiple TVs for work and relaxation. Despite the occasional critique of outdated decor, limited natural light and minor maintenance issues, the overall guest sentiment remains positive.

City Suites Hotel's cleanliness receives mixed reviews with many guests praising the spotless and spacious rooms. However, dated areas within the property, such as older bathrooms and occasional carpet issues, have been noted. Specific cleanliness concerns do arise, including damp sheets and makeup-stained pillows, but these are often overshadowed by the overall cleanliness and comfort.

The friendly and helpful demeanor of the staff significantly enhances the guest experience. Many reviews highlight the cordial service provided by employees with specific mentions of exemplary staff members like Anthony. Despite some occasional negative encounters with less accommodating staff, the professionalism and hospitality offered by the majority of employees contribute positively to guest stays.

While the absence of an on-site parking facility is a drawback, the availability of nearby public parking—albeit at an additional cost—provides a satisfactory alternative for those with vehicles. The comfortable beds, noted for their exceptional comfort and generous pillow selection, significantly contribute to a restful stay, reinforcing the hotel's reputation as a comfortable and clean haven in a prime city location.

However, the breakfast situation could use improvement. The lack of breakfast options has been a common critique among guests, longing for the return of the previously offered morning meal service. Despite this shortfall, the hotel's many amenities and prime location make it a solid choice for travelers.

In summary, City Suites Hotel stands out for its prime location, comfortable accommodations, helpful staff and overall cleanliness, making it an attractive option for visitors eager to explore Chicago. While some modern updates and reintroduced breakfast services could enhance the experience, the hotel's charm and convenience remain strong selling points.
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Hotel near Nightlife Spots
Located in the vibrant Lakeview neighborhood, offering good access to the bars and nightlife along Belmont and Clark Streets, a popular area for locals.

3-Star Hotel
Located in the Lakeview neighborhood, this boutique hotel offers charming accommodations and a unique atmosphere. Guests appreciate its proximity to Wrigleyville and the lakefront.

Historic Hotel

Hotel for Honeymoon

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Room Types
Queen Room This room features stylish, modern furnishings, including a custom-made headboard and a private bathroom with luxury bathrobes. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

Double Suite with Two Double Beds This suite offers a separate seating area with a sofa bed and a private bathroom with a bath tub, shower and luxury bathrobes. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

King Suite This suite offers a separate seating area with a sofa bed and a private bathroom with a bath tub, shower and luxury bathrobes. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Guest Reviews
7.8
Good
Location
City Suites Hotel in Chicago has consistently impressed guests with its exceptional location. Situated in the vibrant Lakeview neighborhood, visitors find themselves in a prime spot for exploring the city. The convenience of being next to the Belmont CTA station allows easy access to the red and brown lines, making commuting a breeze. Guests appreciate the proximity to popular attractions like Wrigley Field, Lincoln Park and the Vic Theatre.

The hotel's central setting on Belmont offers a lively environment abundant with bars, restaurants, shops and excellent food options. It's a short walk to notable districts like Boystown and Halstead, catering to diverse interests and ensuring a memorable stay. The surrounding area is also praised for its safety and walkability, which is invaluable for those who prefer to explore on foot.

Rooms at the City Suites Hotel are described as small but quiet and comfortable, maintaining the charm of a historic building with modern amenities. While the building itself could use some tender loving care, the staff’s friendliness and the overall clean facility make up for it. This location-centric hotel serves as an excellent base for guests looking to experience all that Chicago has to offer without the need to rely heavily on transportation services like Uber.

Breakfast
City Suites Hotel offers a satisfactory stay, yet leaves a bit to be desired in the breakfast department. While the rooms and overall ambiance meet guests' expectations, the lack of breakfast options is a common point of critique. Previously, the hotel provided breakfast, which many returning guests now miss. Currently, only coffee, tea and an ice eater are available in the lobby. This absence of a morning meal is often attributed to COVID-19, though guests note that many other establishments have found ways to safely resume such services. The advance communication about the lack of breakfast is appreciated, but for those looking forward to a traditional hotel breakfast experience, this might not be the ideal choice. Despite this, the hotel's amenities and setting generally satisfy visitors.

Rooms
City Suites Hotel offers a mix of experiences when it comes to their rooms with several positive highlights worth noting. Many guests found the rooms to be clean, comfortable and well set up, making for a pleasant stay. The rooms, whether suites or standard, often provided a cozy and welcoming environment. The hotel staff also received praise for their friendly and helpful demeanor, which added to the overall positive experience.

Some rooms come with additional conveniences such as multiple TV sets, making them suitable for both work and relaxation. Spaciousness was another plus for several guests, who appreciated the larger room sizes and good bathroom lighting. Many visitors noted the quiet ambiance even though the hotel is located close to the elevated train, contributing to a peaceful stay.

However, some critiques include the rooms being smaller than expected with outdated decor and limited natural light. Additional comments mentioned occasional undesirable smells and the lack of a scenic view. Guests also found that initial room temperatures could be on the hotter side and some experienced difficulties with window operations. Despite these drawbacks, the overall cleanliness and comfort provided a satisfactory lodging experience.

If modern decor and abundant natural light aren't top priorities, City Suites Hotel appears to be a commendable choice for travelers seeking a clean, comfortable and well-maintained room with attentive staff.

Beds
City Suites Hotel offers guests a consistently pleasant sleeping experience with numerous reviews highlighting the comfort of the beds. Visitors frequently describe the beds as very comfy, extremely comfortable and super comfy, complemented by a generous selection of pillows. Despite the occasional mention of aging mattresses and some discomfort, the general consensus is positive. Guests appreciate the overall cleanliness of the rooms and the quiet ambiance, even when situated close to the elevated train. The hotel's wonderful location is another noted advantage, adding convenience to comfort. Though some aspects of the hotel could benefit from modernization, such as the parking facilities, the comfortable beds and cleanliness make City Suites Hotel a reliable choice for a restful stay.

Cleanliness
City Suites Hotel offers a mixed experience when it comes to cleanliness, highlighted by several positive aspects but also some areas needing improvement. Guests frequently praised the clean and comfortable rooms, emphasizing that the accommodations often felt quite spacious and spotless. The coffee was notably good and consistently available, adding a touch of convenience for visitors.

However, there were consistent reports of dated and run-down areas within the property, such as old bathrooms with maintenance issues and dirty carpets. Some guests mentioned specific cleanliness concerns, including damp sheets, makeup-stained pillows and unclean bathroom sinks. Additionally, a recurring mildew smell and squeaky floors detracted somewhat from the overall experience.

Despite these issues, the general consensus remains positive regarding the cleanliness and comfort of the rooms with the hotel's ideal location and clean facilities being significant highlights. The hotel shows promise but could benefit from some updates and thorough attention to its maintenance and housekeeping services.

Staff
At City Suites Hotel, guest experiences with the staff vary widely, but many have praised the team for their friendliness and helpful nature. Several reviews highlight how staff members are always polite and strive to meet guest needs. Positive mentions often describe the front desk and other employees as superb, incredibly friendly and extremely helpful, contributing to a welcoming atmosphere.

Particularly commendable mentions go to specific employees, such as Anthony at the desk, who has been singled out for praise. The professional and attentive demeanor of the staff has been appreciated by many, adding to the overall value of the hotel.

However, not all feedback is positive. Some guests encountered staff members who were less accommodating, describing them as curt, unwelcoming and at times even rude. Specific issues included unhelpful reception staff and an unprofessional check-in experience.

Overall, while many guests find the staff at City Suites Hotel to be a positive aspect of their stay, there are notable areas where consistency in service could be improved to ensure a uniformly pleasant experience for all visitors.

Parking
City Suites Hotel offers a unique city stay, but a few transportation details are worth noting. While there is no on-site parking available, several guests have mentioned that there is public parking nearby. This parking is generally accessible, though it does come with an extra cost, typically around $40 overnight. The closest parking garage is in proximity, though not immediately adjacent to the hotel and can sometimes be a bit far to walk. While some reviewers expressed mild frustration with the process, particularly around the cost and signage, others found the parking situation manageable. Additionally, the presence of an elevated train and nearby parking garage offers some convenience for guests navigating the area. Overall, though on-site parking isn't available, there are satisfactory alternatives close by for guests with vehicles.


No, City Suites Hotel doesn't have any pool.

No, a spa isn't available at City Suites Hotel.

No, City Suites Hotel doesn't allow dogs.

Yes, parking facilities are available at City Suites Hotel.

Yes, City Suites Hotel has a gym.

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