AC Hotel Chicago Downtown
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Summary of reviewsThe AC Hotel Chicago Downtown is highly praised for its exceptional location, making it the perfect choice for visitors keen on exploring the heart of Chicago. Just a block away from Michigan Avenue, the hotel is surrounded by numerous dining options, shops and entertainment venues, including a nearby piano bar. Its proximity to the Red Line train offers easy transportation around the city and the vibrant nightlife and diverse shopping experiences along the Magnificent Mile are added bonuses. Many guests commend the hotel's central placement, clean and modern amenities, accommodating staff and overall pleasant atmosphere, emphasizing the convenience of being able to walk to various attractions.
Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay.
The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay.
Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable.
The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience.
Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated.
Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
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Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay.
The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay.
Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable.
The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience.
Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated.
Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
4-Star Hotel
The AC Hotel Chicago Downtown offers modern accommodations with a European flair. It features minimalist rooms, a rooftop bar, and a fitness center. Its location in River North provides easy access to dining and entertainment options.
Luxury Hotel
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The AC Hotel Chicago Downtown stands out primarily for its exceptional location, making it a prime choice for visitors looking to explore the heart of Chicago. Positioned just a block away from the renowned Michigan Avenue, the hotel is surrounded by a plethora of dining options, shops and entertainment venues, including a nearby piano bar. Guests repeatedly highlight the convenience of being able to walk to various attractions and amenities, underscoring the hotel's central placement.
The strategic location is perfect for vacationers on the River North side of Chicago, offering close proximity to the Red Line train for easy transportation around the city. The area around the hotel brims with fantastic restaurants, vibrant nightlife and diverse shopping experiences along the Magnificent Mile. Many reviews point out that everything is close by, emphasizing the ease of access to both tourist hotspots and everyday necessities.
Furthermore, the hotel’s modern amenities and friendly, accommodating staff add to the overall positive experience. Guests appreciate the hotel’s clean and pleasant atmosphere, reasonable parking fees and the excellent price-performance ratio provided by the central setting. Overall, the AC Hotel Chicago Downtown is an ideal base for comfortably exploring Chicago on foot, providing a great balance between location, comfort and service.
Guests at the AC Hotel Chicago Downtown have varied opinions on the breakfast offerings. Many appreciated the fantastic breakfast buffet, describing it as superb, nice and very good. The European-inspired breakfast added a unique touch that some guests enjoyed. Staff service during breakfast received high praise for being exceptional and very nice.
However, several reviews mentioned that breakfast was not included in the room price and found it to be expensive for what was provided. At $17 per person plus tax, some guests felt that the buffet was overpriced and lacked variety. Others opted to find breakfast options elsewhere due to the high cost. Despite these mixed reviews, a few guests noted that while the breakfast was simple and different from their usual fare, it still had a great taste.
Nestled in the heart of downtown Chicago, the AC Hotel boasts modern, clean and spacious rooms that offer a comfortable stay for guests. Perfect for families or groups, some rooms can comfortably accommodate up to four adults, while options for adjoining rooms add a layer of convenience. The rooms are well-appointed with thoughtful touches like small refrigerators, making it easy to store leftovers from city explorations.
The design aesthetic leans towards the modern and updated, providing a fresh and appealing environment. The absence of carpets contributes to a cleaner feel throughout and the spacious layouts provide ample room to relax. Beds and pillows receive high praise for their comfort, ensuring a restful night’s sleep, although a few guests noted a preference for softer blankets.
Functionality is key with sizeable bathrooms equipped with great towels, enhancing the overall comfort. Despite some rooms being described as standard-sized or small, the common thread in guest feedback highlights the sense of spaciousness and quiet, making it a tranquil retreat amid downtown hustle and bustle.
In summary, the AC Hotel Chicago Downtown offers a combination of comfort, modern amenities and cleanliness, set in a prime location, making it a solid choice for a city stay.
The beds at AC Hotel Chicago Downtown generally received positive feedback for their comfort and cleanliness. Many guests found the beds comfortable or very comfortable, often praising the pillows as some of the best they had seen. However, there were some concerns about the firmness of the mattresses with a few describing them as very hard or uncomfortable. Unfortunately, the sofa beds did not fare as well, often criticized for being stiff, having thin mattresses and sheets that did not fit properly. Some guests also noted that the beds, marketed as queen-sized, were actually twin-sized and that there were only double beds available, which could be an issue for groups of three or more people. Despite these drawbacks, the presence of USB charging ports on either side of the bed was a convenient feature appreciated by many.
The 'AC Hotel Chicago Downtown' has garnered positive reviews particularly regarding its cleanliness. Guests have repeatedly noted that the hotel is very clean with rooms that are tidy, comfortable and modern. Many highlighted that everything looked new and that the hotel maintained a high standard of cleanliness. The friendly and accommodating staff further added to the positive experience, making sure the rooms were cleaned every day.
However, there are mentions of areas needing improvement. Some guests felt the building, being older, could benefit from a deep carpet cleaning and better lighting, as it felt a bit dark. A few guests reported specific issues like a dirty towel shelf in the bathroom and inadequate room cleaning in some cases. Isolated incidents, such as an unpleasant smell and finding insects, were also mentioned.
Despite these issues, many guests felt the overall cleanliness of the hotel was commendable, contributing to a comfortable and pleasant stay. The superb location and amiable staff seemed to balance out the minor drawbacks for most visitors.
The AC Hotel Chicago Downtown is notable for its exceptionally friendly and attentive staff. Guests repeatedly describe the team members as accommodating, kind and welcoming. From the front desk to maintenance and housekeeping, everyone goes above and beyond to ensure a comfortable stay. Individuals like Jerry and Emily at the front desk receive special mention for their friendliness and helpfulness, making guests feel right at home. The staff's professionalism and eagerness to assist with any request, whether it be for extra towels or pillows, contribute to an overall excellent service experience. While there was an isolated mention of unhelpful reception staff during checkout, the overwhelming majority of reviews highlight the team's dedication to great service. This consistent level of care and attention truly enhances the guest experience at the AC Hotel Chicago Downtown.
The AC Hotel Chicago Downtown offers the convenience of on-site parking, which many guests find to be a major advantage. The parking garage is well-regarded for its safety and security, providing peace of mind for travelers. Although the cost of parking can be high and some guests feel it is overpriced, nearby alternatives are available at more affordable rates. Additionally, the availability of parking right at the hotel and helpful staff are often mentioned positively. However, some visitors have noted that the parking garage spots are small and low clearance, which may not accommodate larger vehicles well. Despite these minor issues, the overall sentiment about the hotel's parking situation remains positive due to its convenience and the sense of security it offers.
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Location
The strategic location is perfect for vacationers on the River North side of Chicago, offering close proximity to the Red Line train for easy transportation around the city. The area around the hotel brims with fantastic restaurants, vibrant nightlife and diverse shopping experiences along the Magnificent Mile. Many reviews point out that everything is close by, emphasizing the ease of access to both tourist hotspots and everyday necessities.
Furthermore, the hotel’s modern amenities and friendly, accommodating staff add to the overall positive experience. Guests appreciate the hotel’s clean and pleasant atmosphere, reasonable parking fees and the excellent price-performance ratio provided by the central setting. Overall, the AC Hotel Chicago Downtown is an ideal base for comfortably exploring Chicago on foot, providing a great balance between location, comfort and service.
Breakfast
However, several reviews mentioned that breakfast was not included in the room price and found it to be expensive for what was provided. At $17 per person plus tax, some guests felt that the buffet was overpriced and lacked variety. Others opted to find breakfast options elsewhere due to the high cost. Despite these mixed reviews, a few guests noted that while the breakfast was simple and different from their usual fare, it still had a great taste.
Rooms
The design aesthetic leans towards the modern and updated, providing a fresh and appealing environment. The absence of carpets contributes to a cleaner feel throughout and the spacious layouts provide ample room to relax. Beds and pillows receive high praise for their comfort, ensuring a restful night’s sleep, although a few guests noted a preference for softer blankets.
Functionality is key with sizeable bathrooms equipped with great towels, enhancing the overall comfort. Despite some rooms being described as standard-sized or small, the common thread in guest feedback highlights the sense of spaciousness and quiet, making it a tranquil retreat amid downtown hustle and bustle.
In summary, the AC Hotel Chicago Downtown offers a combination of comfort, modern amenities and cleanliness, set in a prime location, making it a solid choice for a city stay.
Beds
Cleanliness
However, there are mentions of areas needing improvement. Some guests felt the building, being older, could benefit from a deep carpet cleaning and better lighting, as it felt a bit dark. A few guests reported specific issues like a dirty towel shelf in the bathroom and inadequate room cleaning in some cases. Isolated incidents, such as an unpleasant smell and finding insects, were also mentioned.
Despite these issues, many guests felt the overall cleanliness of the hotel was commendable, contributing to a comfortable and pleasant stay. The superb location and amiable staff seemed to balance out the minor drawbacks for most visitors.
Staff
Parking
Yes, AC Hotel Chicago Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at AC Hotel Chicago Downtown.
Yes, AC Hotel Chicago Downtown welcomes dogs.
Yes, parking facilities are available at AC Hotel Chicago Downtown.
No, AC Hotel Chicago Downtown doesn't have a gym.
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