The Hyatt Lodge Oak Brook Chicago is a luxurious hotel with a wonderful location surrounded by beautiful scenery, including wooded areas, water ponds and amazing outdoor spaces. The hotel staff stands out for their exceptional customer service with guests describing them as very friendly, accommodating and helpful. The hotel offers a fantastic pool and spa with many guests raving about its size and beauty. The hotel is family-friendly with accommodating staff and a large pool area. While some guests experienced discomfort with the beds, most found them comfortable and cozy. Overall, guests found the hotel to be a clean and comfortable respite with friendly staff and good internet.
Situated amidst lush greenery, Hilton Chicago Oak Brook Hills Resort & Conference Center is celebrated for providing a tranquil escape paired with magnificent views and an expansive golf course, appealing to leisure and business travelers alike. Its strategic location offers quick access to downtown Chicago, shopping, and dining, effortlessly combining convenience with a serene and upscale environment. The property features well-lit, safe grounds backed by complimentary parking, outdoor pools, and meticulously maintained facilities, earning its status as a prime destination in the area.
Guests are welcomed into clean and comfortable accommodations that offer spacious layouts, cozy beds, and ample workspace, often boasting scenic views of the golf course. The efficient check-in process is enhanced by a team of friendly and attentive staff committed to ensuring a pleasant stay. Although a few rooms are noted for needing updates, the overall experience is characterized by a spacious, well-kept environment, particularly in the luxurious king corner rooms featuring large windows and abundant workspace.
The resort earns high praise for its cleanliness, with immaculate bathrooms and rooms maintaining a delightful ambiance. The clean indoor pool and fitness facilities further contribute to the welcoming atmosphere, complemented by courteous staff who enhance the overall experience. While there have been minor issues such as billing discrepancies, the majority of visitors enjoy a peaceful and top-tier venue.
The warmth and friendliness of the staff significantly enrich the overall experience, with personnel often described as helpful, courteous, and eager to ensure guest satisfaction. Standouts such as Mary, Chelsea, and Willie receive special acknowledgment for their exceptional service. Despite isolated communication concerns, the staff is predominantly responsive and welcoming, creating an inviting atmosphere.
The resort’s pool facilities offer a luxurious and enjoyable experience, featuring both indoor and outdoor swimming options that are well-maintained and spacious. The indoor pool’s warmth and the vibrant atmosphere of the outdoor pool, enhanced by a DJ on weekends, provide a unique retreat. Guests appreciate the addition of drink stations and attentive service by the outdoor pool, making it a preferred spot for relaxation and entertainment.
Overall, the Hilton Chicago Oak Brook Hills Resort & Conference Center is highly recommended for its beautiful location, excellent amenities, cleanliness, and outstanding staff, making it a standout destination for those seeking comfort and quality.
The Hyatt Regency McCormick Place Chicago is an excellent choice for anyone wanting a great hotel experience near Soldier Field. Guests rave about the superb facilities and services, as well as the hotel's commitment to safety. Although the price is perceived as being too high by some and the property has seen better days, overall, the Hyatt Regency McCormick Place Chicago is a wonderful 4-star establishment with quality amenities and a fantastic location. It's worth noting that there are no microwaves in the room, but despite this, the hotel remains a popular choice amongst guests.
The Canopy By Hilton Chicago Central Loop receives commendable reviews, particularly for its prime location, inviting rooms, and exceptional staff. Situated in the heart of the city's Central Loop, the hotel allows guests easy access to Chicago’s major landmarks like the Willis Tower and Millennium Park, perfect for both business and leisure travelers. Its proximity to key transport hubs such as Union Station and the L Train also facilitates convenient travel across the city and beyond.
Guests frequently remark on the thoughtfully designed rooms that offer a mix of vintage charm and modern comfort. The spacious, clean accommodations are adorned with captivating decor and equipped with modern amenities, including smart TVs and coffee machines. Many guests appreciate the stunning city views, often capturing nearby architectural gems.
Cleanliness is a highlight, with visitors noting the immaculate condition of the rooms and common areas. The hotel’s attention to hygiene contributes to a pleasant and comfortable atmosphere throughout the stay.
The friendly and attentive staff consistently garners positive feedback. The reception team is particularly praised for their accommodating nature, with individual staff members like Danielle standing out for exceptional service.
Although there’s room for improvement in the breakfast experience, with criticisms focused on cost and variety, the breakfast staff is acknowledged for their friendliness and the quality of certain dishes, like sandwiches and omelettes.
The parking situation presents some challenges, with guests encountering high fees and occasional administrative issues. The suggestion to utilize alternative parking solutions like SpotHero is common, owing to these concerns.
Overall, Canopy By Hilton Chicago Central Loop is lauded for its comfortable beds, remarkable cleanliness, and central location, paired with exceptional service, making it a top choice for those visiting Chicago.
The Hoxton, Chicago, situated in the bustling Fulton Market district, is celebrated for its prime location and stylish design, making it a favored spot for visitors to the city. Nestled in proximity to the trendy West Loop, the hotel provides easy access to top-tier restaurants, enhancing the experience for food enthusiasts. Guests appreciate the stunning interior, featuring a magnificent lobby bar and a charming rooftop terrace with a pool, offering a perfect blend of comfort and vibrant neighborhood ambiance. Well-connected to public transportation, it serves as an excellent base for exploring Chicago.
The rooms at The Hoxton are praised for their spaciousness, comfortable beds, and appealing aesthetics in some cases. Many enjoy the large showers and fantastic views, which contribute to a relaxing atmosphere. However, inconsistencies in room size, noise levels, and cleanliness have been noted, with some guests pointing out cramped spaces, disturbance from street sounds, and basic cleanliness issues.
The hotel's staff generally receive acclaim for their professional and friendly demeanor, contributing to an inviting atmosphere. While most interactions are positive, a few mixed experiences with staff attitudes have been reported but do not detract significantly from the overall favorable perception of the service.
The rooftop pool is a standout feature, offering stunning views and a unique ambiance. Despite some comments on its size, the pool area remains a favorite for its atmosphere and adjoining bar.
Overall, The Hoxton, Chicago is well-regarded for providing a stylish and comfortable stay, particularly noted for its exceptional location, accommodating staff, and appealing amenities like the rooftop pool. However, attention to room consistency could further enhance the guest experience.
A legendary hotel in the heart of the city’s business, financial and theatre district steps from Millennium Park, the Art Institute of Chicago and Grant Park.
Summary of reviews
Overall, The Palmer House Hilton is a stunning and grand hotel that exudes a legacy quality. Its historical landmark status is evident in its amazing property, history and ambiance. The lobby is especially remarkable with its grand architecture and original interior design that has been meticulously maintained. Guests who appreciate staying in living history will enjoy the different bits of history located around the hotel. Although the amenities may be underwhelming, this old heritage hotel is impressively made and maintained with stunning architecture and a rich history that transcends through the years. It is definitely worth a visit for those looking for a beautiful and historic experience.
The Allegro Royal Sonesta Hotel Chicago Loop, located in the heart of the city, offers easy access to the Theater District, Millennium Park, Grant Par, and River Walk. Named a top hotel in Chicago by Condé Nast Traveler readers, it boasts a blend of vintage Art Deco charm and modern conveniences. The hotel's guest rooms and suites provide captivating views of Randolph Street and feature thoughtfully chosen amenities. With 14,000 square feet of flexible event space, the Walnut Ballroom and Savoy Room cater to grand receptions and intimate meetings alike. Guests can enjoy authentic Italian cuisine at the on-site 312 Chicago restaurant, relax at Bar Allegro or stay active in the newly renovated fitness center featuring a Peloton Bike, cardio gear and yoga mats.
Summary of reviews
The Allegro Royal Sonesta Hotel Chicago Loop is a highly praised hotel with a fantastic location in the heart of downtown Chicago. Guests love the proximity to restaurants, bars and public transportation, as well as the ease of exploring the city's attractions. While breakfast options are limited, some guests appreciated the morning coffee and others found nearby dining options to be satisfactory. The rooms received mixed reviews with some guests praising the comfortable beds and decor, while others noted issues with cleanliness and outdated facilities. However, the staff was consistently praised for their friendliness and helpfulness. The parking situation is hit or miss, but guests can expect a good night's sleep on the comfortable beds. Overall, guests found The Allegro Royal Sonesta Hotel Chicago Loop to be a trendy and well-located hotel with a beautiful decor that honors the history of the building and neighborhood.
TheWit Chicago, A DoubleTree by Hilton Hotel is a highly recommended four-star hotel in downtown Chicago. The hotel's location is unbeatable and the staff is welcoming, making it a great choice for travelers. The rooftop is a highlight of the hotel, although some guests had mixed experiences with it. The rooms are generally well-maintained with only a few negative experiences with cleaning service mentioned. The pricing is fair for a downtown location, but some guests felt that the hotel did not live up to the 4-star rating. Despite some concerns about false advertising and poor service, theWit Chicago is still a fine choice for a stay in the Windy City.
A premier Chicago hotel steps away from upscale shopping, fine dining, the theater district, and Millennium Park. Revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities.
Summary of reviews
The Renaissance Chicago Downtown Hotel has received mostly positive reviews from guests. While some had concerns about the parking prices and lack of direction on the website, many acknowledged that parking in downtown Chicago is expensive. Those who planned ahead were able to secure a more reasonable rate. Self-parking was an option for a fee, but some guests expressed frustration with the distance of the parking garage from the hotel. Despite these concerns, guests found ways to navigate the parking situation and enjoy their stay.
A historic Chicago building filled with character in downtown Chicago, just a few minutes away from Mag Mile.
Summary of reviews
Virgin Hotels Chicago is celebrated by guests for its exceptional downtown location, offering convenient access to iconic attractions like Millennium Park, the Riverwalk, and Cloud Gate. Visitors enjoy a seamless blend of modern design, clean accommodations, and stellar service provided by the hotel staff, who are frequently praised for their friendliness and helpfulness, ensuring a pleasant stay experience.
The culinary offerings at Virgin Hotels are a particular highlight, with Miss Ricky's receiving commendation for both its breakfast and dinner menus. The breakfast experience, infused with American cuisine and featuring standout items like cayenne-infused coffee, is praised despite some concerns about the voucher system. Dinner at Miss Ricky's comes highly recommended, celebrated for its delightful flavors and welcoming atmosphere, offering excellent value for money.
Rooms at the hotel showcase a unique blend of style and comfort, with chic, functional layouts and high-tech amenities ensuring a delightful stay. The rooms are spotlessly clean, with comforting beds and stunning views that contribute to a luxurious feel. The hotel's emphasis on cleanliness and attention to detail is evident throughout the property, enhancing the guest experience.
Virgin Hotels Chicago caters exceptionally well to business travelers, offering amenities that facilitate work while also providing opportunities for relaxation. The gym is well-equipped, providing a comprehensive workout environment, while the hotel’s business amenities are optimized for productivity. Moreover, the property is dog-friendly, appealing to travelers who wish to bring their pets along.
Luxury and romance seamlessly blend in the modern design of Virgin Hotels Chicago, creating an inviting atmosphere ideal for couples seeking a special getaway. The rooftop terrace provides a spectacular setting for intimate moments, enhancing the hotel's romantic allure.
Despite some areas for improvement, such as Wi-Fi connectivity and aspects related to business amenities like valet services, Virgin Hotels Chicago remains a highly recommended choice, lauded for its vibrant ambiance, superior service, and memorable guest experience.
Kimpton Hotel Monaco Chicago, an IHG Hotel, is a recently renovated 4-Diamond Chicago Loop Hotel located in a historic, riverfront building, which was once the headquarters for D.B. Fisk & Co., the country's largest wholesale millinery. The hotel features unique touches inspired by its hat-factory past, such as brass hat hooks and vintage-style hatbox honor bars in guestrooms and suites, and offers personalized hospitality through its dedicated staff. The on-site restaurant, Fisk & Co, provides a Belgian bistro experience with specialties like mussels and frites, a rotating selection of oysters and their unique take on charcuterie, the "Sea-Board." Designed to pamper guests, the hotel offers complimentary newspapers, morning coffee and tea service, and various delightful extras, such as a nightly hosted wine hour, in-room yoga mats, custom-designed bikes and a 100% pet-friendly policy. With these special perks, Kimpton Hotel Monaco Chicago is an ideal choice for both business and leisure travelers seeking a memorable stay in the heart of the city.
Summary of reviews
L7 Chicago by LOTTE, is a highly recommended hotel for travelers due to its amazing location in downtown Chicago. Guests can easily explore the city on foot with many attractions, restaurants and bars within walking distance. The river-facing rooms offer great views and the hotel is conveniently located near the city tour bus stop. The hotel's decor is also praised for its cool and stylish design. While breakfast is not included in the room rate, guests who had breakfast at Fisk and Co were delighted with the delicious brunch options. The on-site restaurant is also highly recommended for its truly delicious food, although some guests found the meals to be just okay. The rooms are spacious and comfortable with stylish decor and cleanliness being frequently commented upon. The staff is described as super cheerful and friendly, always happy to help and accommodate guests' needs. The beds are also highly praised for their comfort with some guests giving them 5 stars. Overall, Kimpton Hotel Monaco Chicago is a great choice for a comfortable and enjoyable stay in downtown Chicago.
Hotel Chicago Downtown, Autograph Collection is highly regarded by guests for its enviable location in the vibrant heart of downtown Chicago, nestled in the bustling River North district. The hotel's prime setting places visitors within effortless walking distance of iconic destinations like the Merchandise Mart, Michigan Avenue, and the Magnificent Mile, as well as numerous shopping, dining, and entertainment options. Proximity to the House of Blues, Chicago Riverwalk, Millennium Park, and Navy Pier makes it an attractive choice for tourists eager to explore both day and night.
Guests consistently appreciate the hotel's clean, modern, and spacious rooms, which are complemented by comfortable beds noted for ensuring restful sleep after a day of sightseeing. Views from higher floors offer stunning cityscapes, enhancing the overall room experience, despite some guests mentioning occasional minor maintenance issues.
Hotel Chicago Downtown also receives accolades for its stellar customer service. Staff, including individuals like Lakisha and Linda at the front desk, are frequently praised for their friendliness, attentiveness, and willingness to elevate the guest experience, creating a welcoming and home-like atmosphere.
Although the hotel lacks a dedicated breakfast facility, the nearby Yolk restaurant is widely recommended for its quality meals. Guests willing to venture to nearby cafes find satisfying breakfast options to start their day on a flavorful note. Parking services, albeit costlier than some would prefer, are efficient and appreciated for easing the logistical challenges of city travel.
Overall, Hotel Chicago Downtown, Autograph Collection stands out as a preferred choice for visitors seeking a comfortable, convenient, and culturally immersive stay in the Windy City, thanks to its great location, clean accommodations, and exceptional service.
The stylish Pendry offers 364 luxurious rooms and suites to choose from, all with modern amenities and features. Guests are also spoiled for choice when it comes to drinking and dining while the hotel's 24-hour fitness center is perfect for those who want to keep up with their exercise regime while away from home.
Summary of reviews
Pendry Chicago receives high acclaim for its prime location, providing guests with easy access to major city attractions like the Riverwalk, Millennium Park and the Magnificent Mile. Nestled in a historic Art Deco building, the hotel offers exceptional city views and convenient access to public transportation. Guests appreciate the central position for both business and leisure stays, though a few note minor noise due to its bustling downtown surroundings.
Breakfast reviews are mixed with guests enjoying the delicious offerings and excellent service at the attached French café, Venteux. The in-room breakfast also receives positive feedback for its taste and reasonable pricing. However, some guests feel the lack of variety, limited seating and the high cost detract from the overall experience.
Dining at Pendry Chicago is largely praised, especially the French-inspired meals at Venteux and the ambiance at the bar with its beautiful fireplace. The rooftop bar and room service receive accolades for their quality and views, despite some finding the food pricey and cocktails underwhelming. Overall, the dining options are seen as a highlight with memorable dishes and delightful settings.
The rooms at Pendry Chicago are described as spacious, clean and comfortable. Guests appreciate the modern decor, luxurious bedding and thoughtful amenities, including in-room espresso machines and plush robes. While noise and room size concerns are occasionally mentioned, the overall elegance and comfort of the rooms stand out.
Cleanliness is a top strength of the hotel with guests frequently commending the spotless conditions and meticulous daily room service. The hotel maintains a high standard across all areas, contributing to a serene and well-maintained environment.
Staff at Pendry Chicago are widely praised for their exceptional service and warm hospitality. Guests often highlight specific staff members for their helpfulness, friendly demeanor and outstanding contributions, from the front desk to housekeeping and concierge services. The team's professionalism and eagerness to assist significantly enhance the guest experience.
The hotel provides reliable and fast free wifi, making it convenient for guests needing internet access throughout their stay. The gym facilities, though temporarily set up, are modern and well-equipped, meeting guests' fitness needs efficiently.
Pendry Chicago’s valet parking service is highly rated for quality and convenience, though the costs are considered steep by many guests. Families find the hotel particularly welcoming with thoughtful gestures for children, accommodating room configurations and staff attentiveness. The safe and central location adds to its appeal for family stays.
Beds at Pendry Chicago receive high praise for their comfort and quality bedding, ensuring guests have an excellent sleep experience. Minor issues with pillows and mattress preferences are noted, but overall feedback is overwhelmingly positive.
In summary, Pendry Chicago embodies a stellar four-star hotel experience, characterized by its unbeatable location, elegant and comfortable rooms, excellent cleanliness, friendly staff and high-quality dining options. While minor issues with breakfast variety, parking costs and room noise are noted, the positive aspects greatly outweigh these, making it a top choice for visitors to Chicago.
CitizenM Chicago Downtown enjoys a central, highly praised location that allows easy access to Chicago's main attractions, including the Chicago River, Millennium Park and the Magnificent Mile. Guests consistently highlight its convenience and the neighborhood's safety, making it an excellent base for both tourists and business travelers.
The breakfast buffet at the hotel is often described as comprehensive and of excellent quality, featuring fresh products like fruits, cereal and bread. It stands out with its variety and delicious options, particularly the well-liked bacon. Although there are mixed feelings about the lack of daily variety, most guests find it generous and reasonably priced.
Dinner experiences generally receive positive reviews, especially with standout dishes like rosemary fries and crab cakes. The 24/7 availability of the bar and restaurant adds to the hotel's appeal despite some wishing for a broader menu and improvements in service efficiency. The bar itself is highly regarded for its pleasant ambiance and excellent drinks, though the pricing can be high.
The rooms at citizenM Chicago Downtown are compact yet intelligently designed, offering modern and cozy environments well-suited for short stays or business trips. The technologically advanced features controlled via an iPad, the clean rooms and the comfortable large beds enhance the guest experience, despite some guests finding the room size too small for their liking.
Cleanliness is a significant strength of the hotel with guests frequently commending the spotless rooms and well-maintained common areas. The modern decor complements the high hygiene standards, ensuring a pleasant stay.
The staff at citizenM Chicago Downtown are known for their friendliness and helpfulness with many commending their supportive and positive attitudes. The efficient and courteous reception staff contribute to smooth check-ins and overall positive experiences, even though there are occasional mentions of lapses in service promptness.
CitizenM offers excellent WiFi connectivity across the property, which supports the hotel's high-tech ambiance. The beds receive high praise for comfort, though opinions on the firmness of the pillows vary. The built-in, large beds by the window are a unique feature appreciated by many guests.
Although the hotel might not meet traditional four-star expectations in every aspect, it is celebrated for its modern, stylish design and great functionality. The practical and aesthetically pleasing furnishings, combined with a hip ambiance, make it feel almost like a five-star establishment.
Catering well to business travelers, the hotel offers ample coworking spaces, a 24-hour bar and kitchen and excellent coffee bar options. The business facilities align well with the needs of professionals and the gym provides an added convenience for maintaining workout routines.
Accessibility is a key feature at citizenM Chicago Downtown with ADA accommodations and accessible common areas including the rooftop bar and balcony. The hotel's elevators facilitate easy navigation, making it a suitable choice for guests with disabilities.
Overall, citizenM Chicago Downtown stands out as a modern, clean and centrally located hotel offering stylish accommodations, excellent amenities and friendly service, making it a preferred choice for both leisure and business travelers.
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