Orient Luxury Hotel
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Summary of reviews**Orient Luxury Hotel Review Summary**
The Orient Luxury Hotel stands out for its generally favorable location, plush rooms and family-friendly amenities. It is conveniently situated near major roads, providing easy access to transportation options like taxis and buses. Guests appreciate its proximity to dining options and popular attractions such as the Wenhua Road Night Market, yet enjoy the peace and quiet the hotel’s location offers. Parking is available, though it may require a brief walk to the hotel's entrance.
Breakfast at the hotel receives mixed reviews. While many guests praise the variety and abundance of options, others feel the need for more diverse choices and improved quality. The breakfast buffet can become crowded, particularly during peak hours and the communal seating arrangements are not to everyone’s liking. However, the staff remain friendly and competent, often enhancing the dining experience.
Dinner experiences at the Orient Luxury Hotel generally leave a positive impression, especially with the high-quality Japanese cuisine receiving specific praise. The sky bar is another highlight, appreciated for its relaxing ambiance, good food and drinks and beautiful night views. Some guests have noted the menu's limitations and occasionally rushed service, but overall, the dining experiences are memorable and enjoyable.
Room reviews are largely positive with guests describing them as spacious, comfortable and well-equipped. Cleanliness is generally commendable, although some guests noted issues such as dim lighting, poor soundproofing, musty smells and occasional maintenance concerns. Despite these minor drawbacks, the rooms' large beds and modern amenities contribute to a satisfying stay.
Cleanliness throughout the hotel is generally praised with modern and neat common areas and rooms that provide a pleasant atmosphere. Some guests mentioned inconsistencies in thoroughness, such as dust accumulation and musty smells, but overall, the emphasis on a clean environment is appreciated.
The hotel’s staff receive consistent praise for their friendliness, courtesy and professionalism. The front desk team is particularly highlighted for their efficiency and warm demeanor and the housekeeping staff are noted for their helpfulness. While some inconsistencies in service exist, the overall service culture at the Orient Luxury Hotel contributes significantly to a positive guest experience.
Wi-Fi experiences are mixed. While some guests report stable and high-speed connections, others face issues like unstable and slow connections, affecting the overall internet usage. The hotel's parking facilities are both convenient and challenging. Multiple parking lots are provided, but the limited number of spaces, particularly in the underground lot, can be an issue during peak times.
For electric vehicle owners, the hotel offers comprehensive charging facilities, including various types of chargers, making it convenient to recharge vehicles. This feature enhances the hotel's appeal for guests with electric cars.
Families find the hotel particularly accommodating with a variety of play areas and game rooms that children enjoy. Amenities such as baby cots and sterilizers further enhance the family-friendly environment, making it a favored choice for family outings.
Overall, the Orient Luxury Hotel provides a generally satisfying and comfortable stay with its favorable location, luxurious rooms, family-friendly amenities and commendable staff service, despite minor areas for improvement such as breakfast variety, thoroughness in cleanliness and Wi-Fi stability.
Categories
The Orient Luxury Hotel stands out for its generally favorable location, plush rooms and family-friendly amenities. It is conveniently situated near major roads, providing easy access to transportation options like taxis and buses. Guests appreciate its proximity to dining options and popular attractions such as the Wenhua Road Night Market, yet enjoy the peace and quiet the hotel’s location offers. Parking is available, though it may require a brief walk to the hotel's entrance.
Breakfast at the hotel receives mixed reviews. While many guests praise the variety and abundance of options, others feel the need for more diverse choices and improved quality. The breakfast buffet can become crowded, particularly during peak hours and the communal seating arrangements are not to everyone’s liking. However, the staff remain friendly and competent, often enhancing the dining experience.
Dinner experiences at the Orient Luxury Hotel generally leave a positive impression, especially with the high-quality Japanese cuisine receiving specific praise. The sky bar is another highlight, appreciated for its relaxing ambiance, good food and drinks and beautiful night views. Some guests have noted the menu's limitations and occasionally rushed service, but overall, the dining experiences are memorable and enjoyable.
Room reviews are largely positive with guests describing them as spacious, comfortable and well-equipped. Cleanliness is generally commendable, although some guests noted issues such as dim lighting, poor soundproofing, musty smells and occasional maintenance concerns. Despite these minor drawbacks, the rooms' large beds and modern amenities contribute to a satisfying stay.
Cleanliness throughout the hotel is generally praised with modern and neat common areas and rooms that provide a pleasant atmosphere. Some guests mentioned inconsistencies in thoroughness, such as dust accumulation and musty smells, but overall, the emphasis on a clean environment is appreciated.
The hotel’s staff receive consistent praise for their friendliness, courtesy and professionalism. The front desk team is particularly highlighted for their efficiency and warm demeanor and the housekeeping staff are noted for their helpfulness. While some inconsistencies in service exist, the overall service culture at the Orient Luxury Hotel contributes significantly to a positive guest experience.
Wi-Fi experiences are mixed. While some guests report stable and high-speed connections, others face issues like unstable and slow connections, affecting the overall internet usage. The hotel's parking facilities are both convenient and challenging. Multiple parking lots are provided, but the limited number of spaces, particularly in the underground lot, can be an issue during peak times.
For electric vehicle owners, the hotel offers comprehensive charging facilities, including various types of chargers, making it convenient to recharge vehicles. This feature enhances the hotel's appeal for guests with electric cars.
Families find the hotel particularly accommodating with a variety of play areas and game rooms that children enjoy. Amenities such as baby cots and sterilizers further enhance the family-friendly environment, making it a favored choice for family outings.
Overall, the Orient Luxury Hotel provides a generally satisfying and comfortable stay with its favorable location, luxurious rooms, family-friendly amenities and commendable staff service, despite minor areas for improvement such as breakfast variety, thoroughness in cleanliness and Wi-Fi stability.
Family Friendly Hotel
Listed as a family hotel in Chiayi City. Offers comfortable accommodations for families.
Business Hotel
Mentioned positively as a good accommodation choice for visitors to Chiayi City, this hotel is expected to provide a comfortable stay with essential services suitable for business travelers.
Hotel with Parking
Parking is available at this hotel, with mentions of free parking being offered.
EV charging stations
Accessible Hotel
Orient Luxury Hotel is listed as an accessible hotel in Chiayi City.
4-Star Hotel
This hotel provides modern amenities and exceptional service. Guests have praised the hotel environment and the friendliness of the staff, making it a top choice for a relaxing stay.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
About Orient Luxury Hotel
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Guest Reviews
Location
The surroundings offer several dining options, including nearby convenience stores, fast food restaurants and local favorites like turkey rice. This proximity to food establishments ensures guests have accessible choices, albeit limited in variety according to some visitors.
For those seeking a quiet stay, the area around the hotel is noted for its peacefulness, free from the noise of a busy commercial district. Parking is available, albeit not immediately adjacent, which might require a brief walk.
Overall, the hotel’s location is described as convenient and advantageous for those with their own transportation. It lies in a quiet part of the city, providing a restful retreat while still being close enough to essential services and tourist spots.
Breakfast
However, other reviews suggest that the breakfast can feel average with room for improvement. Some guests mention the need for more diverse options and better quality ingredients. The breakfast dining area often becomes crowded, leading to long queues and limited seating, which detracts from the overall experience. These issues are especially pronounced during peak hours and holiday seasons, resulting in a somewhat chaotic atmosphere.
Additionally, the communal seating arrangement, particularly the large round tables, is not preferred by all guests and there are complaints about the breakfast hours being too short. Despite these drawbacks, the breakfast service staff are noted to be friendly and capable and the overall atmosphere remains comfortable for many.
In summary, while the breakfast at Orient Luxury Hotel is often praised for its variety and abundance, the experience could be enhanced by addressing seating limitations, improving food quality and better managing the breakfast flow.
Dinner
The sky bar itself is frequently mentioned as a highlight with guests appreciating its relaxing ambiance, good food and drinks and the fantastic scenery it offers, especially at night. The bar is recommended for post-dinner relaxation, combining a pleasant atmosphere with a satisfying selection of cocktails and beer.
However, the hotel’s dining experience isn't without its criticisms. Some guests felt the dinner restaurant's menu was limited and the service could sometimes be rushed and less friendly. There are also comments about high prices at the sky bar and occasional noise issues due to events or loud guests, which could detract from the otherwise enjoyable experience.
Despite these minor drawbacks, the combination of high-quality Japanese cuisine, a visually stunning rooftop bar and the overall value for money make dining at the Orient Luxury Hotel a memorable aspect of the stay.
Rooms
However, several reviews pointed out issues with dim lighting and occasional poor soundproofing. Some guests reported encountering musty smells, dampness and dust, affecting the overall room experience. Despite these concerns, the majority found the rooms to be quiet, tidy and organized.
The hotel's modern style and high-quality decoration were positively received, alongside reports of helpful and friendly service staff. Additionally, some guests enjoyed complimentary room upgrades, enhancing their stay experience. Nevertheless, minor maintenance issues, such as faulty TV remote controls and air conditioners with smells, were noted by a few.
Overall, while there were some areas for improvement, guest reviews suggest that the spaciousness, comfort and modern amenities of the rooms at Orient Luxury Hotel provide a generally satisfying and pleasant stay.
Beds
While the bedding generally earns positive feedback for comfort, there are occasional comments about the firmness being either slightly too hard or too soft. However, these concerns are minimal compared to the overall satisfaction with the bedding's comfort level. Some reviews also note minor issues such as noticeable motion on spring beds and less-than-ideal pillow options.
Despite a few isolated complaints, the consensus leans heavily towards satisfaction with the beds at Orient Luxury Hotel, making it a prime choice for those prioritizing sleep quality during their stay.
Cleanliness
Housekeeping is often praised for its friendly service and the rooms are generally described as clean and tidy with comfortable beds and spacious layouts contributing to a positive guest experience. Some specific areas, like the bathroom and main room areas, usually receive commendations for their cleanliness with a fair number of reviews noting the clean and comfortable bedding and mattresses.
However, certain reviews hint at inconsistencies in the cleaning standards. Issues such as dust accumulation, mold in the bathroom and occasional musty smells are mentioned, suggesting that thoroughness can vary. Some corners and less obvious spots may be overlooked with complaints of dust in air conditioning vents, dirt in the bathtub and at times, an insufficiently cleaned floor. Mold in bathrooms and damp smells in rooms also surface as recurring concerns.
Despite these drawbacks, guests often note that the housekeeping staff is friendly and the spacious and generally clean rooms make for a comfortable stay. For those considering staying at Orient Luxury Hotel, it's clear that while there might be some hiccups in thoroughness, the overall cleanliness and friendly service provide a reassuringly positive experience.
Staff
The hotel's service staff generally receive high marks for their helpfulness and positive attitude. Housekeeping staff, including those in the parking lot, are noted for their kindness and willingness to assist. Guests appreciate the proactive gestures of staff members, such as helping with luggage and offering clear guidance and recommendations.
Despite the overall positive reviews, there are occasional mentions of inconsistency. Some guests have encountered staff members with indifferent or impatient attitudes, particularly in the parking area and restaurant. There are also reports of a few front desk employees lacking enthusiasm or professionalism at times.
On the whole, the service culture at Orient Luxury Hotel is characterized by friendly and attentive staff who contribute significantly to a positive guest experience. Although there are areas for improvement, especially concerning a few individual staff interactions, the general sentiment is that the hotel excels in customer service.
Wi-Fi
Parking
However, numerous reviews highlight significant issues. The primary concern is the limited number of parking spaces, especially in the underground lot, which quickly fills up. During peak times, guests often need to park in more distant lots, some of which are up to a five-minute walk away or further. This distance poses additional inconvenience during inclement weather or for those with children. The signage and traffic flow within the parking areas could benefit from better planning and guests have noted a need for enhanced security and more visible parking management.
While some guests find the parking convenient and appreciate the available amenities, many suggest that the hotel expand its parking facilities and improve management to accommodate the high demand better.
EV charging stations
Guests have noted that some gasoline vehicles occasionally occupy the EV charging spots, yet the hotel remains an excellent choice for future stays due to its overall convenience and charging provisions. Furthermore, the hotel's collaboration with car manufacturers enhances the reliability and availability of these facilities.
The friendly and efficient staff add to the positive experience, ready to assist with the use of the charging stations. Overall, the Orient Luxury Hotel presents itself as an electric vehicle-friendly destination, prioritizing the needs of EV drivers with ample and varied charging options.
Family
Particularly popular is the children's playroom, which includes facilities such as slides and a Fantasy Castle, bringing joy to the little ones. Parents appreciate the hotel’s family room options, which are described as spacious, comfortable and clean—adequate for accommodating families of various sizes. Additionally, the presence of a designated pet room and nearby playgrounds enhances the overall family-friendly environment.
However, a few aspects such as the additional charges for accessing some children's facilities and limited breakfast options for Western tastes have been pointed out as minor downsides. Despite this, the hotel's overall focus on family-friendly services, clean environment and engaging play areas make it a favored choice for family outings and gatherings with many children expressing reluctance to leave by the end of their stay.
4 Star
However, discrepancies have been noted in the consistency of four-star standards. While breakfast is provided, it has received mixed reviews about its quality and doesn't always meet the four-star mark. Similarly, concerns about the bathroom facilities and room temperature regulation indicate room for improvement. Some guests have found the service rates disproportionate to the service quality, highlighting a need for staff training to enhance guest experience.
Despite these areas for improvement, the hotel's reasonable pricing and comprehensive facilities position it as a commendable choice for travelers seeking affordability without sacrificing the essential comforts.
Business
Guests appreciate the quiet ambiance of the hotel, allowing for a productive work environment despite its central location. With dedicated business accessibility features in rooms and an accommodating parking space for conference attendees, the facility ensures a seamless experience for corporate visitors.
The hotel scores well in terms of overall service quality for business customers, though there are areas for improvement. Some guests have pointed out that the lighting in rooms could be better suited for long hours of computer use and there is limited food and business area connectivity nearby. Despite these minor drawbacks, the cost performance and comprehensive facilities make it a suitable choice for high-quality business accommodations. The design and exclusivity of the parking lot also add to the four-star ambiance that many guests seek.
With a commitment to improving its business amenities, Orient Luxury Hotel remains a preferred option for frequent business travelers, providing a balance of comfort and functionality.
Accessible
Guests also highlighted the availability of a shuttle to the high-speed rail and the easy access to highways, which simplifies transportation. The hotel provides a comfortable and quiet resting environment with good soundproofing, though it lacks some external soundproofing. Parking is described as very convenient with a flat parking lot and special reserved spaces for those with mobility issues, although there is no elevator service to the parking area. Despite a few areas where expectations and accessible features were not fully met, Orient Luxury Hotel remains a favorable choice for those requiring accessible accommodation and reliable service.
No, Orient Luxury Hotel doesn't have any pool.
No, a spa isn't available at Orient Luxury Hotel.
No, Orient Luxury Hotel doesn't allow dogs.
Yes, parking facilities are available at Orient Luxury Hotel.
No, Orient Luxury Hotel doesn't have a gym.
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