Back Home Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBack Home Hotel in Chiayi City receives high praise for its excellent and convenient location. Situated near the train station and main bus lines, the hotel allows easy access to a vibrant district filled with dining, shopping and entertainment options. The availability of parking enhances its appeal for those traveling by car or motorcycle.
Guests largely enjoy the breakfast options which are available through both nearby shops and the hotel's own service, catering to both Chinese and Western tastes. Unique dishes like century egg and lean meat porridge have been particularly appreciated. However, breakfast is not always included and some found it lacking in variety.
The hotel's dinner offerings benefit from the rich variety of nearby dining establishments, making it easy and convenient for guests to enjoy diverse local and international food options.
Regarding the rooms, many guests appreciate their spaciousness and cleanliness with plenty of natural light creating a pleasant environment. However, consistent issues such as outdated furnishings, poor lighting and inadequate maintenance somewhat dampen the positive experience. Inconsistent cleanliness and occasional pest problems are additional concerns.
The hotel's staff receive high praise overall for their friendliness and helpfulness. Most interactions are positive with the front desk often described as accommodating and attentive. However, there have been occasional reports of inconsistent service quality, especially during late-night shifts.
WiFi connectivity at the hotel is reported as unreliable, though the staff's promptness in addressing issues is appreciated. The TV reception quality also leaves room for improvement.
Families find the hotel accommodating with spacious rooms that can house larger groups, making it a cost-effective option. The staff's friendliness and the availability of facilities like baby bathtubs enhance its family-friendly appeal. However, some families noted issues with bed firmness and the lack of a refrigerator.
Bed comfort varies significantly among guests. While many find the beds moderately firm and comfortable, others experience issues with bed hardness, sagging mattresses and cleanliness concerns such as torn sheets and pests.
Described as a good value option for budget travelers, Back Home Hotel offers reasonable pricing and various room sizes. Although it doesn't meet all typical three-star standards and shows signs of wear, its price-performance ratio is frequently deemed favorable.
Accessibility features are commendable with good support from staff and easy access to transportation. However, certain areas and equipment would benefit from updates and some might find the lack of room refrigerators inconvenient.
In conclusion, Back Home Hotel stands out for its strategic location, friendly staff and affordability, making it a solid choice for budget-conscious travelers and families. Nonetheless, addressing maintenance issues and enhancing room amenities could significantly elevate the guest experience.
Categories
Guests largely enjoy the breakfast options which are available through both nearby shops and the hotel's own service, catering to both Chinese and Western tastes. Unique dishes like century egg and lean meat porridge have been particularly appreciated. However, breakfast is not always included and some found it lacking in variety.
The hotel's dinner offerings benefit from the rich variety of nearby dining establishments, making it easy and convenient for guests to enjoy diverse local and international food options.
Regarding the rooms, many guests appreciate their spaciousness and cleanliness with plenty of natural light creating a pleasant environment. However, consistent issues such as outdated furnishings, poor lighting and inadequate maintenance somewhat dampen the positive experience. Inconsistent cleanliness and occasional pest problems are additional concerns.
The hotel's staff receive high praise overall for their friendliness and helpfulness. Most interactions are positive with the front desk often described as accommodating and attentive. However, there have been occasional reports of inconsistent service quality, especially during late-night shifts.
WiFi connectivity at the hotel is reported as unreliable, though the staff's promptness in addressing issues is appreciated. The TV reception quality also leaves room for improvement.
Families find the hotel accommodating with spacious rooms that can house larger groups, making it a cost-effective option. The staff's friendliness and the availability of facilities like baby bathtubs enhance its family-friendly appeal. However, some families noted issues with bed firmness and the lack of a refrigerator.
Bed comfort varies significantly among guests. While many find the beds moderately firm and comfortable, others experience issues with bed hardness, sagging mattresses and cleanliness concerns such as torn sheets and pests.
Described as a good value option for budget travelers, Back Home Hotel offers reasonable pricing and various room sizes. Although it doesn't meet all typical three-star standards and shows signs of wear, its price-performance ratio is frequently deemed favorable.
Accessibility features are commendable with good support from staff and easy access to transportation. However, certain areas and equipment would benefit from updates and some might find the lack of room refrigerators inconvenient.
In conclusion, Back Home Hotel stands out for its strategic location, friendly staff and affordability, making it a solid choice for budget-conscious travelers and families. Nonetheless, addressing maintenance issues and enhancing room amenities could significantly elevate the guest experience.
Family Friendly Hotel
Listed as a kid-friendly accommodation. Good basic option for families.
Cheap Hotel
This hotel is a great option for budget travelers. It is located in Chiayi City and offers clean, comfortable rooms at affordable rates.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Dogs Stay Free
Accessible Hotel
3-Star Hotel
Hotel where Dogs Stay Free
About Back Home Hotel
License: 038
Guest Reviews
Location
The hotel's surroundings are vibrant and offer plenty of dining options, including late-night snacks and local specialties. The bustling district nearby ensures that everything from shopping to entertainment is just a short walk away. Additionally, the nearby park and grocery stores add to the convenience of this location.
Overall, Back Home Hotel's location is seen as a key advantage, offering travelers an affordable yet strategically positioned base from which to explore Chiayi City. Whether visiting for business or pleasure, guests find the hotel's central location and surrounding facilities highly satisfactory.
Breakfast
Notably, breakfast is occasionally delivered to rooms in individual portions—a measure likely introduced due to recent health considerations—with many guests finding the portion sizes generous and satisfying. Unique dishes like century egg and lean meat porridge have received positive remarks and other offerings such as iron plate noodles and hearty plates have been praised for their taste.
However, it’s important to note that breakfast is not always included with the stay and some guests have had to pay extra for this add-on. There have been occasional mentions of the breakfast being cold or lacking variety with a wish for a self-service buffet expressed by a few.
Despite these few grievances, the overall sentiment towards the breakfast experience at Back Home Hotel leans towards the enjoyable and convenient, aligning well with varying guest expectations and preferences.
Dinner
Rooms
However, the positive feedback is often overshadowed by a variety of negative remarks. Common issues include outdated and worn-out furnishings, poor lighting and a lack of essential amenities like refrigerators in the rooms. The overall maintenance of the rooms is a recurrent concern with several guests reporting problems such as dim lighting, mold, musty smells and even pests like ants and cockroaches. The soundproofing in many rooms is also considered inadequate, leading to disturbances from outside noise.
Another frequent complaint is the discrepancy between the room photos and the actual condition, which has led some guests to feel misled. Structural issues like broken locks, leaking bathtubs and malfunctioning air conditioning systems add to the list of grievances. Despite the cleanliness often noted by some guests, others find dust, stains and general untidiness problematic.
In summary, while 'Back Home Hotel' has the potential to offer a comfortable and spacious stay, significant improvements in maintenance and upgrades to room facilities are necessary to meet guests' expectations fully.
Beds
However, there are numerous mentions of the beds being too hard and some guests finding them too soft. Additionally, many double beds are formed by combining two single beds, leading to discomfort due to height differences and gaps in the middle. Issues such as sagging mattresses, uneven springs and beds with depressions have also been noted.
Cleanliness was an issue for some with a few reports of torn bed sheets, hair, mold and even ants. These varied experiences suggest that while some guests find the beds at Back Home Hotel to be very comfortable, others face significant discomfort depending on room and mattress quality.
Cleanliness
However, there are significant concerns as well. Common issues include dust on various surfaces, mold in bathrooms, dirty bathtubs and signs of wear and tear on furniture and walls. Some guests reported unpleasant odors, including musty and smoky smells. Pests such as ants and cockroaches have also been a recurring problem, impacting the overall hygienic perception of the hotel.
In summary, while Back Home Hotel does have reasonable cleanliness in some areas and offers good value for money, there are noticeable lapses in maintenance and attention to detail that need addressing to enhance guest satisfaction.
Staff
However, there are occasional mentions of inconsistent service, especially at the counter during certain shifts. Some guests experienced indifferent or unhelpful attitudes from specific staff members, particularly during late-night hours. Reports of rudeness and a lack of attentiveness surface sporadically, suggesting that while most interactions are positive, there is room for improvement in maintaining a consistent quality of service across all personnel.
Overall, the hotel's staff is predominantly characterized by their exceptional service attitude, friendliness and the ability to make guests feel welcomed and attended to, despite a few isolated incidents of less favorable engagement.
Wi-Fi
A few guests noted that the TV reception is problematic with some mentioning faulty set-top boxes and inconsistent signal strength. The cable TV often lacks sound and the limited number of channels has also been a point of dissatisfaction. It's clear that the in-room entertainment options may need updating.
Overall, while the internet and TV services at Back Home Hotel have their positive moments, they are generally seen as areas that need attention. The staff's readiness to help is a positive highlight, showing a commitment to guest services amidst the technical difficulties.
Family
The hotel is commended for offering good value for money, particularly the 4-person family room priced at 1,600 yuan. Additionally, the staff are praised for their friendly and helpful service, especially when accommodating needs such as arranging rooms for elderly companions.
A family-friendly atmosphere is prevalent throughout the hotel and even pets are welcome, which can be a plus for those who don’t want to leave their furry friends behind. The provision of a baby bathtub demonstrates the hotel’s attention to the needs of families with young children.
However, there are a few drawbacks. Concerns have been raised about the firmness of the beds in the quadruple rooms and the mixed cleanliness standards. Some parents have noted that the shared wet and dry areas can be inconvenient and that items in the rooms, such as towels, might cause discomfort to sensitive skin. Additionally, the lack of a refrigerator and freezer might pose an inconvenience for some families.
Overall, despite a few inconveniences, Back Home Hotel offers a spacious and accommodating environment for families and pets, paired with friendly service and reasonable pricing.
3 Star
The rooms are available in various sizes to accommodate groups of different numbers, including 3-person and 5-person rooms, making it a versatile choice for larger parties. However, it must be noted that the property shows signs of wear and tear, being described as old with outdated equipment. While the comfort level is acceptable for the price, the hotel reportedly does not meet typical three-star standards and feels less luxurious than advertised.
Overall, Back Home Hotel stands out for its high cost-performance and reasonable pricing, though it may fall short in terms of modernity and luxury, which may deter some guests who expect more polish.
Accessible
Parking is notably advantageous with a small car park on-site and more available nearby, simplifying access for those traveling by car. The hotel staff are highly supportive and accommodating, assisting disabled guests with their needs efficiently. Rooms are accessible with elevators and special requests for quieter rooms away from the road are honored promptly.
While the hotel provides a generally great experience for accessible guests, some areas could benefit from updates and renovations. Certain equipment shows signs of aging and the cleanliness of the rooms could be improved, specifically concerning the blackened ceilings. The absence of a refrigerator in the rooms might pose a minor inconvenience for some guests.
Nonetheless, the combination of central location, supportive staff and good accessibility features makes Back Home Hotel a commendable option for travelers requiring accessible accommodations.
Dog Friendly
The location itself is praised for its accessibility and vibrant surroundings, making it easy for guests to explore. Historical features of the hotel are well-maintained, contributing to an overall pleasant stay. In terms of cleanliness, the rooms are kept spotless, even with pets staying for free. For those traveling without pets, the hotel successfully manages to maintain a comfortable environment, highlighting the establishment's well-rounded approach.
Overall, Back Home Hotel is highly recommended for pet owners seeking a pet-friendly, clean and conveniently located accommodation with no additional cleaning fees and reasonably sized deposits.
No, Back Home Hotel doesn't have any pool.
No, a spa isn't available at Back Home Hotel.
Yes, Back Home Hotel welcomes dogs.
No, parking facilities aren't available at Back Home Hotel.
No, Back Home Hotel doesn't have a gym.
Location Show Map
More Options
