Enjoy 1313AG Hotel Touring
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Summary of reviewsEnjoy 1313AG Hotel Touring is centrally located in the heart of Chiasso, providing exceptional convenience for both business and leisure travelers. Its proximity to the train station and major highways makes it an ideal choice for those relying on public transport or road travel with quick access to destinations like Lake Como and Tuscany. Furthermore, its affordability compared to lakeside accommodations and its adjacency to a pedestrian zone enhance its appeal.
The hotel's breakfast offerings receive mixed feedback with positive notes on variety, freshness and a pleasant dining environment, albeit concerns about high costs and occasional lack of options. In contrast, the dinner service, particularly in the Moevenpick Restaurant, garners high praise for its quality, friendly staff and variety of delicious dishes, including local Ticinese cuisine.
Guests appreciate the spacious, clean and quiet rooms, which offer good value for money despite dated decor and occasional maintenance issues. Cleanliness is generally commendable with well-maintained guest areas and modern bathrooms, despite some reports of dusty rooms and dated fixtures.
The staff receives mostly positive reviews for their friendliness, helpfulness and professionalism, although there are occasional mentions of less friendly interactions. The WiFi service is an area needing improvement with some guests experiencing connectivity issues and complicated login procedures. Parking options are also mixed with some guests finding it convenient and others noting the lack of private parking and additional fees.
Families find the hotel accommodating with spacious rooms and amenities suitable for larger groups and pets. Reviews of the beds are divided with some guests finding them comfortable and others pointing out issues with mattress quality.
Overall, Enjoy 1313AG Hotel Touring provides good value with a strong location, quality dining and a generally positive staff experience, making it a suitable choice for travelers seeking practical and cost-effective lodging in Chiasso.
Categories
The hotel's breakfast offerings receive mixed feedback with positive notes on variety, freshness and a pleasant dining environment, albeit concerns about high costs and occasional lack of options. In contrast, the dinner service, particularly in the Moevenpick Restaurant, garners high praise for its quality, friendly staff and variety of delicious dishes, including local Ticinese cuisine.
Guests appreciate the spacious, clean and quiet rooms, which offer good value for money despite dated decor and occasional maintenance issues. Cleanliness is generally commendable with well-maintained guest areas and modern bathrooms, despite some reports of dusty rooms and dated fixtures.
The staff receives mostly positive reviews for their friendliness, helpfulness and professionalism, although there are occasional mentions of less friendly interactions. The WiFi service is an area needing improvement with some guests experiencing connectivity issues and complicated login procedures. Parking options are also mixed with some guests finding it convenient and others noting the lack of private parking and additional fees.
Families find the hotel accommodating with spacious rooms and amenities suitable for larger groups and pets. Reviews of the beds are divided with some guests finding them comfortable and others pointing out issues with mattress quality.
Overall, Enjoy 1313AG Hotel Touring provides good value with a strong location, quality dining and a generally positive staff experience, making it a suitable choice for travelers seeking practical and cost-effective lodging in Chiasso.
Dog Friendly Hotel
This hotel is listed as dog-friendly. Its amenities and services make it suitable for guests with dogs.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Guest Reviews
The location of Enjoy 1313AG Hotel Touring has received unanimous praise from guests, making it a standout feature of the establishment. Nestled in the heart of Chiasso, the hotel offers unparalleled convenience with its central position, just a stone's throw away from the train station, making it an ideal choice for travelers relying on public transport. Within moments, guests can access a variety of shops, dining spots and the town's bustling central business district, adding to its appeal for both leisure and business travelers. The proximity to the Swiss-Italian border also makes it perfect for those in transit to Italy, offering quick access to destinations like Lake Como and Tuscany while being quieter and more cost-effective than lakeside accommodations.
The hotel’s strategic placement near major highways further enhances its suitability for road travelers and those on long car trips. The convenience of nearby bus stops and the easy walkability to various parts of Chiasso make it an attractive pick for guests keen on exploring the local area. Additional perks include the clean and modern structure, spacious rooms and the added benefit of being right next to a pedestrian zone, ensuring guests can enjoy a tranquil stay despite the central location.
Moreover, the hotel also garners positive feedback for its excellent value for money with many noting the favorable price-to-performance ratio. From travelers stopping over on long journeys between Italy and other European destinations to those visiting the town specifically, the location continues to receive high marks for being perfectly situated. Whether for short business trips or leisurely exploration, Enjoy 1313AG Hotel Touring’s central and well-connected position makes it a prime lodging choice.
'Enjoy 1313AG Hotel Touring' has received a mixture of reviews regarding its breakfast offerings. On the positive side, many guests appreciated the good selection and variety available with comments highlighting that breakfast was delicious, very nice and offered an extensive buffet. Fresh fruits and egg dishes available on request added to the pleasant dining experience. Super friendly staff and a spacious breakfast room also contributed positively to the overall atmosphere.
However, some guests noted areas for improvement. Several reviews mentioned that the breakfast was overpriced for what was offered with complaints about limited choices and lack of replenishment. Some found the breakfast mediocre, not generous enough or simply too basic given the high cost. Specific criticisms included the absence of cheese, hard croissants and most hot food options not being available. Additionally, breakfast quality seemed to diminish when the hotel was hosting larger groups.
In summary, while the breakfast at Enjoy 1313AG Hotel Touring has many positive aspects such as variety, freshness and a pleasant dining environment, there are notable concerns about the high cost relative to the value, occasional lack of options and inconsistent quality.
The dining experience at 'Enjoy 1313AG Hotel Touring' receives high praise from many guests, particularly for its adjacent and inviting restaurant. Many highlight the pleasure of dining on the terrace, which is described as perfect and wonderful. The Moevenpick Restaurant stands out with consistent commendations for its outstanding food and fast service. Guests frequently mention the restaurant's delicious pizzas, top-notch soup of the day and excellent carbonara, noting that the local Ticinese cuisine and wine selection are also noteworthy.
Despite a few comments about long waiting times and the expense of dinner, the overall sentiment towards the restaurant is very positive. The friendly and attentive staff also play a significant role in enhancing the dining experience with many diners appreciating the personal touch, such as remembering specific requests. The convenience of having a restaurant and bar on-site is another added advantage for many guests.
While some mention a limited breakfast selection and minor cleanliness and staffing issues, these are overshadowed by the generally excellent food quality and enjoyable atmosphere. The restaurant is further complimented for being inexpensive and offering late dining options, making it a convenient and satisfying choice for hotel guests seeking good food and a pleasant dining experience during their stay.
The rooms at Enjoy 1313AG Hotel Touring are predominantly praised for their spaciousness with many guests highlighting how large and airy they are. Cleanliness is another recurring commendation, as numerous guests have reported very clean rooms with daily towel changes and good soundproofing. Several rooms come with balconies, providing pleasant views and the overall atmosphere is described as quiet and conducive to rest.
Despite these positive aspects, there are consistent remarks on the outdated decor and furnishings. The rooms are often described as old-fashioned with some issues like dusty floors and aged bathrooms being noted. Although the air conditioning seems to work well in some rooms, others have reported problems with it. Furthermore, some rooms lack modern amenities like a fridge and there have been occasional comments about noise and worn-out mattresses.
The general sentiment suggests that while the rooms are functional and offer good value for money, they could benefit from some modernization and improvements in maintenance. The spaciousness and cleanliness, however, make them a comfortable choice for many travelers.
The consensus on the beds at Enjoy 1313AG Hotel Touring is a mixed bag. While some guests have highlighted the comfort of the beds, noting that they slept surprisingly well with super pleasant bedding, others had less favorable experiences. Positive remarks include mentions of comfortable and clean beds, soft mattresses and even excellent mattresses that contributed to a pleasant stay. However, there are several recurring concerns from other guests. Common complaints point to hard or old mattresses, sagging beds and even issues with feeling springs through the mattress, indicating that some beds might be due for a replacement.
A few guests also mentioned the beds not being as comfortable as expected and, in some cases, giving them a bad back. The quality of the pillows was also a topic of discussion with some describing them as flat. Despite these drawbacks, the cleanliness of the bed linens frequently received praise and guests appreciated the wide blankets and overall bed hygiene.
In summary, while there are comfort issues that might require attention, many guests still found the beds to be comfortable and the bedding pleasant, highlighting a potential area for improvement to enhance the overall guest experience.
Enjoy 1313AG Hotel Touring generally garners praise for its cleanliness, receiving numerous mentions of clean rooms and overall cleanliness throughout the establishment. Guests particularly appreciate the modern bathrooms and well-maintained guest areas, which contribute to a comfortable stay. The rooms are frequently described as spacious, quiet and welcoming, ensuring guests feel at ease during their visit.
However, there are some inconsistencies in cleanliness noted in the reviews. Instances of dust in the rooms, dusty areas and dated or moldy bathrooms are occasionally highlighted. Some guests mentioned issues with the condition of the bathroom towels, describing them as brown or old, although these are changed daily.
Despite these drawbacks, the hotel retains a reputation for cleanliness, particularly regarding the air-conditioned rooms and general hotel areas. While further attention to detail in cleaning could enhance the guest experience, the feedback largely affirms that Enjoy 1313AG Hotel Touring offers a clean and pleasant environment for travelers.
Guests at 'Enjoy 1313AG Hotel Touring' have consistently praised the staff for their friendliness, helpfulness and professionalism. Many guests highlighted the staff as being extremely friendly with a welcoming and accommodating attitude that seemed to enhance their stay. The reception staff, in particular, received high marks for their friendly and professional demeanor, making check-ins and inquiries seamless and pleasant experiences.
However, experiences with the staff were somewhat mixed. While the majority of interactions were positive, some guests encountered unfriendly and demotivated staff, particularly at the reception. A few reviews mentioned impersonal and unwelcoming service, indicating that not all staff members provided the same level of warmth and engagement.
Despite these occasional inconsistencies, the overall sentiment leans heavily toward an enjoyable interaction with the hotel staff. The standout positive reviews frequently mention the staff’s ability to ensure everything was okay, their warm welcome and their helpfulness throughout the stay. The night watchman also received notable praise for his cooperative attitude.
In essence, while there are areas for improvement, especially in maintaining consistent service quality, the majority of guests found the staff at 'Enjoy 1313AG Hotel Touring' to be a defining and positive aspect of their visit.
The WiFi at Enjoy 1313AG Hotel Touring has a mixed reception from guests. While there is an offering of a free wifi network for 24 hours, some guests have found the internet access not ideal and have experienced issues with the connection not working. Complications with logging into the in-house WLAN and a general sense that the WiFi was a bit complicated to use appear to be common concerns. Additionally, the presence of paid options for WiFi and Swisscom WiFi charges were noted by several guests. Overall, while the hotel provides internet services, improvements in ease of use and reliability would enhance the guest experience.
Guests at Enjoy 1313AG Hotel Touring have shared mixed experiences regarding the parking facilities. Many found the parking situation straightforward and appreciated the ease of access with some noting the convenience of parking directly in front of the hotel. Options for secure parking and ample public parking nearby were highlighted as beneficial, although it is worth noting that these often come at a fee. Some guests mentioned favorable features such as free parking on weekends and affordable parking options.
However, the absence of private parking and the need to pay for parking were common points of contention. Several guests found the parking situation to be complicated and occasionally frustrating, particularly with expensive rates and limited garage spaces. The hotel does offer a parking garage nearby, but assistance for securing alternative parking spots when this is full seemed lacking. Overall, while there is a variety of parking options available, guests should be prepared for potential fees and the possibility of some inconvenience.
Enjoy 1313AG Hotel Touring is highly recommended for families, offering spacious and comfortable rooms suitable for larger groups. The family rooms are notably large, providing ample space even for families with multiple children. A unique feature is the loft layout in some rooms with a double bed upstairs and a separate area with a crib, making it convenient for families with infants. The central family room provides a good base for exploring with additional amenities, although some reviewers noted that amenities for family rooms were provided for fewer people than the room could accommodate. The hotel also welcomes pets at no extra charge, adding to its family-friendly appeal. With its Swiss flair and good staff, this hotel ensures a pleasant stay for families.
Enjoy 1313AG Hotel Touring is recognized as suitable for its three-star rating, providing a standard level of comfort expected from hotels in this category. Guests agree that it offers good value for money given its rating, though some feel the price-to-quality ratio could be improved. The staff generally meets expectations, contributing positively to the overall experience. While the hotel meets basic standards, it does not reach the level of luxury associated with higher-end brands such as Mövenpick. Thus, it serves as a decent option for travelers seeking a practical and cost-effective stay.
For business travelers, Enjoy 1313AG Hotel Touring offers several benefits. It is situated in a convenient business district and is ideal for short stays and business meetings. The hotel provides excellent value for money, particularly for those traveling on business. Additionally, it is noted for a great breakfast and flexible services, making it a practical choice for those on transit. If attending a meeting in Mendrisio, this hotel serves as a cost-effective alternative. The overall experience is suited to professional needs, making it an appealing option for business trips.
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Location
The hotel’s strategic placement near major highways further enhances its suitability for road travelers and those on long car trips. The convenience of nearby bus stops and the easy walkability to various parts of Chiasso make it an attractive pick for guests keen on exploring the local area. Additional perks include the clean and modern structure, spacious rooms and the added benefit of being right next to a pedestrian zone, ensuring guests can enjoy a tranquil stay despite the central location.
Moreover, the hotel also garners positive feedback for its excellent value for money with many noting the favorable price-to-performance ratio. From travelers stopping over on long journeys between Italy and other European destinations to those visiting the town specifically, the location continues to receive high marks for being perfectly situated. Whether for short business trips or leisurely exploration, Enjoy 1313AG Hotel Touring’s central and well-connected position makes it a prime lodging choice.
Breakfast
However, some guests noted areas for improvement. Several reviews mentioned that the breakfast was overpriced for what was offered with complaints about limited choices and lack of replenishment. Some found the breakfast mediocre, not generous enough or simply too basic given the high cost. Specific criticisms included the absence of cheese, hard croissants and most hot food options not being available. Additionally, breakfast quality seemed to diminish when the hotel was hosting larger groups.
In summary, while the breakfast at Enjoy 1313AG Hotel Touring has many positive aspects such as variety, freshness and a pleasant dining environment, there are notable concerns about the high cost relative to the value, occasional lack of options and inconsistent quality.
Dinner
Despite a few comments about long waiting times and the expense of dinner, the overall sentiment towards the restaurant is very positive. The friendly and attentive staff also play a significant role in enhancing the dining experience with many diners appreciating the personal touch, such as remembering specific requests. The convenience of having a restaurant and bar on-site is another added advantage for many guests.
While some mention a limited breakfast selection and minor cleanliness and staffing issues, these are overshadowed by the generally excellent food quality and enjoyable atmosphere. The restaurant is further complimented for being inexpensive and offering late dining options, making it a convenient and satisfying choice for hotel guests seeking good food and a pleasant dining experience during their stay.
Rooms
Despite these positive aspects, there are consistent remarks on the outdated decor and furnishings. The rooms are often described as old-fashioned with some issues like dusty floors and aged bathrooms being noted. Although the air conditioning seems to work well in some rooms, others have reported problems with it. Furthermore, some rooms lack modern amenities like a fridge and there have been occasional comments about noise and worn-out mattresses.
The general sentiment suggests that while the rooms are functional and offer good value for money, they could benefit from some modernization and improvements in maintenance. The spaciousness and cleanliness, however, make them a comfortable choice for many travelers.
Beds
A few guests also mentioned the beds not being as comfortable as expected and, in some cases, giving them a bad back. The quality of the pillows was also a topic of discussion with some describing them as flat. Despite these drawbacks, the cleanliness of the bed linens frequently received praise and guests appreciated the wide blankets and overall bed hygiene.
In summary, while there are comfort issues that might require attention, many guests still found the beds to be comfortable and the bedding pleasant, highlighting a potential area for improvement to enhance the overall guest experience.
Cleanliness
However, there are some inconsistencies in cleanliness noted in the reviews. Instances of dust in the rooms, dusty areas and dated or moldy bathrooms are occasionally highlighted. Some guests mentioned issues with the condition of the bathroom towels, describing them as brown or old, although these are changed daily.
Despite these drawbacks, the hotel retains a reputation for cleanliness, particularly regarding the air-conditioned rooms and general hotel areas. While further attention to detail in cleaning could enhance the guest experience, the feedback largely affirms that Enjoy 1313AG Hotel Touring offers a clean and pleasant environment for travelers.
Staff
However, experiences with the staff were somewhat mixed. While the majority of interactions were positive, some guests encountered unfriendly and demotivated staff, particularly at the reception. A few reviews mentioned impersonal and unwelcoming service, indicating that not all staff members provided the same level of warmth and engagement.
Despite these occasional inconsistencies, the overall sentiment leans heavily toward an enjoyable interaction with the hotel staff. The standout positive reviews frequently mention the staff’s ability to ensure everything was okay, their warm welcome and their helpfulness throughout the stay. The night watchman also received notable praise for his cooperative attitude.
In essence, while there are areas for improvement, especially in maintaining consistent service quality, the majority of guests found the staff at 'Enjoy 1313AG Hotel Touring' to be a defining and positive aspect of their visit.
Wi-Fi
Parking
However, the absence of private parking and the need to pay for parking were common points of contention. Several guests found the parking situation to be complicated and occasionally frustrating, particularly with expensive rates and limited garage spaces. The hotel does offer a parking garage nearby, but assistance for securing alternative parking spots when this is full seemed lacking. Overall, while there is a variety of parking options available, guests should be prepared for potential fees and the possibility of some inconvenience.
Family
3 Star
Business
No, Enjoy 1313AG Hotel Touring doesn't have any pool.
No, a spa isn't available at Enjoy 1313AG Hotel Touring.
Yes, Enjoy 1313AG Hotel Touring welcomes dogs.
Yes, parking facilities are available at Enjoy 1313AG Hotel Touring.
Yes, Enjoy 1313AG Hotel Touring has a gym.
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