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Shangri-La Chiang Mai

Chiang Mai , 89/8 Chang Klan Road, Muang (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsShangri-La Chiang Mai is a luxurious and exceptional five-star hotel located in the heart of the city, making it the perfect base for exploring all that Chiang Mai has to offer. Guests have raved about the hotel's excellent location, which is just a short walk or drive away from popular spots like the night market, old town and airport. The breakfast offered at the hotel is amazing and wonderful with a large variety of top-quality food. The rooms are spacious, well-laid-out and offer ample comfort for guests. The hotel is clean and well-presented with spot-on beds and pillows. The staff is kind, helpful and always ready to help, making the hotel a fantastic choice for families with kids. The spa is exceptional with excellent therapists and a soothing ambiance. The gym is exceptionally well-equipped and great in terms of facilities. The pool is great for kids and families with a waterplay area, baby pool and poolslide that provide great fun. The hotel is decorated with families in mind and there are even small details like a kid's amenity set and a cookie decorating kit upon arrival. The beds are firm and spot on when it comes to providing the perfect night's sleep. Shangri-La Chiang Mai is a luxurious and exceptional five-star hotel that maintains a high standard synonymous with the Shangri La reputation. Guests have raved about the mad good absolute luxury and 5-star experience offered by this hotel. Overall, Shangri-La Chiang Mai is a fantastic option for anyone looking for a luxurious and comfortable stay in Chiang Mai.
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Pool 1 information:

Location of the pool: Outdoor pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

5-Star Resort

Resort with Outdoor Pool

Resort with Pool Water Slide

Resort with Children's Pool

Room Types

Deluxe Double Room Offering majestic views of the famed Doi Suthep mountain range, this room features Northern Thai-Lanna-Rennaissance decorations.

Premier Double Room - Featuring exotic Thai interiors with mountain or garden views. An opulent yet subtle combination of rich fabrics and teakwood, with expertly crafted Thai interiors offers a warm ambience.

Horizon Club Deluxe Twin Room This room includes the following Club privileges: - complimentary breakfast and evening cocktails - 1 free suit pressing per stay and shoeshine service - personalised check-in and check-out. This room has ironing facilities, a tea/coffee maker and a seating area. The en suite bathroom comes with a hairdryer and free toiletries.

Executive Suite Double Room This room have ironing facilities, a tea/coffee maker, a seating area, a large desk and a pillow menu with hypoallergenic options.. The en-suite bathroom comes with a hairdryer and free toiletries. This room includes the following Club privileges: - Complimentary breakfast - Evening cocktails - One free suit pressing per stay and shoeshine service - Personalised check-in and check-out

Horizon Club Deluxe Double Room This room includes the following Club privileges: - complimentary breakfast and evening cocktails - 1 free suit pressing per stay and shoeshine service - personalised check-in and check-out. This room has ironing facilities, a tea/coffee maker and a seating area. The en-suite bathroom comes with a hairdryer and free toiletries.

Deluxe Double Room with Pool View Offering panoramic views of Shangri-La Hotel and a swimming pool, this room is decorated with teakwood and silk.

Deluxe Twin Room Offering majestic views of the famed Doi Suthep mountain range, this room features Northern Thai-Lanna-Rennaissance decorations.

Deluxe Twin Room with Pool View Offering panoramic views of Shangri-La Hotel and a swimming pool, this room is decorated with teakwood and silk.

Premier Twin Room Featuring exotic Thai interiors and garden views, this spacious air-conditioned room comes with a separate lounge area with a day bed, a minibar as well as a flat-screen cable/satellite TV. For added convenience, there are also a safety deposit box, ironing facilities a tea/coffee maker. An en suite bathroom comes with a hairdryer and free toiletries.

Horizon Club Premier Double Room This room includes the following Club privileges: - complimentary breakfast and evening cocktails - 1 free suit pressing per stay and shoeshine service - personalised check-in and check-out. This room has ironing facilities, a tea/coffee maker and a seating area. The en-suite bathroom comes with a hairdryer and free toiletries.

About Shangri-La Chiang Mai

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Guest Reviews

8.5

Very Good

Location

Shangri-La Chiang Mai is located in the heart of the city, making it the perfect base for exploring all that Chiang Mai has to offer. Guests have raved about the hotel's excellent location, which is just a short walk or drive away from popular spots like the night market, old town and airport. Plus, finding transportation is a breeze as cabs and tuk-tuks are readily available right outside the hotel. For those who want to explore on foot, you're in luck – many attractions are within walking distance. In addition, guests have appreciated the hotel's proximity to restaurants and supermarkets, which are also situated nearby. All in all, Shangri-La Chiang Mai's excellent location is one of its biggest draws and will surely enhance your experience in Chiang Mai.

Breakfast

Guests of Shangri-La Chiang Mai rave about the breakfast offered at the hotel with many describing it as amazing and wonderful. The traditional breakfast hall boasts a large variety of top-quality food with plenty of selection to satisfy every palate. The comprehensive selection of well-presented food includes made-to-order pancakes and eggs, making the Club level and buffet breakfast a value for money. Sunday Brunch is also said to be incredible. While some guests reported limited food options and long queues, the majority of reviews are positive with guests hailing the breakfast as one of the highlights of their stay.

Rooms

Nestled in the heart of Chiang Mai, the Shangri-La offers a delightful stay amidst lush greenery and overlooking the shimmering swimming pool. With daily housekeeping, the spacious and well-laid-out rooms offer ample comfort for guests with premier rooms being especially ideal for travelers seeking more space. Although some guests found the furniture a bit outdated, the rooms still impressed with their cleanliness and maintained structures. Homey and tastefully furnished, the rooms provide a pleasant stay in a quiet environment. The hotel features a kid-friendly and scenic experience, making it an excellent place to experience Loy Krathong festival. Guests are treated to a fantastic breakfast spread and can enjoy a variety of services, including laundry and dining. The hotel also has a conveniently located Arab restaurant and clothing store. Overall, the hotel offers a luxurious yet clean and wholesome stay that leaves guests happy and satisfied.

Beds

If you're looking for a luxurious stay with a comfortable bed, Shangri-La Chiang Mai is definitely one to check out. According to recent guests, the mattress is firm and spot on when it comes to providing the perfect night's sleep. Multiple reviews raved about the comfort level with one guest even exclaiming "the bed was so comfortable :-)" while another mentioned how much they enjoyed the pillows. Even though there weren't any specific details given in some reviews, it's clear that the beds are well-maintained and clean. International guests also confirmed the excellent quality of the beds, using phrases such as "lits tres confortable" and "deilig seng." Those who have stayed at Shangri-La Chiang Mai can undoubtedly vouch for the comfort level of the beds, making it a great option for the perfect night's sleep.

Cleanliness

If you're looking for a clean and well-presented hotel in Chiang Mai, look no further than Shangri-La. The rooms are tidy and well-maintained with spot-on beds and pillows. Plus, the hotel is secure and in a great location. Guests love the fresh and filling breakfast and the friendly staff is always willing to help. While a few reviewers noted some small issues, like outside windows needing cleaning or a bathroom floor towel not being replaced, overall guests rave about the cleanliness of this hotel. Whether you're taking advantage of the health suite or lounging by the pool, you can expect a serene and spotless environment. And if you're traveling with kids, they'll love the cute extra bed with kiddie robe and amenities. So if cleanliness is high on your list of priorities, book your stay at Shangri-La Chiang Mai.

Staff

Shangri-La Chiang Maihotel has a kind and helpful staff who go above and beyond to make your stay a memorable one. From attentive and proactive staff to wonderful housekeeping and friendly hotel employees, the hotel staff are all about excellent customer service. Special thanks to Nine, Chana, Nu, North, Finn and Nan for their exceptional service. The staff is welcoming, polite and always ready to help, making the hotel a fantastic choice for families with kids. The hotel has a fantastic Horizon Club Lounge, pools and fantastic breakfast. However, some reviews claim that the staff might be poorly trained, rude or unable to handle significant groups. Despite this, the hotel staff aims to exceed expectations and guests had a memorable stay.

Spa

If you're searching for the ultimate relaxation experience, look no further than the Shangri-La Chiang Mai spa. Guests rave about the excellent therapists, soothing ambiance and overall excellence of the spa. You won't find any specific complaints here - just endless praise for the spa's exceptional location and services. The Horizon Club Lounge is also worth a visit with helpful staff and delicious meals on offer. Don't miss out on the chance to unwind at the Shangri-La Chiang Mai spa.

Gym

The gym at Shangri-La Chiang Mai has been praised by guests for being exceptionally well equipped and great in terms of facilities. Despite the gym opening at 8am, which rules out working out before breakfast for some guests, the overall consensus is that it is a good gym with nothing specific to complain about. Some guests did mention that the facilities usage time, such as for fitness, closes too soon at 7pm, but extra time can be requested. Overall, the gym is considered a great feature of the hotel for fitness enthusiasts.

Pool

The pool at Shangri-La Chiang Mai has received mixed reviews from guests, but many had positive things to say. Some felt that the pool area was a little disappointing, but others found it to be a great place to spend an afternoon. The pool has a good view and is nice for swimming with some slides which kids loved. There is a waterplay area, baby pool and poolslide that provide great fun, especially for children. Other facilities such as sauna and jacuzzi are also available beside the pool. Guests can enjoy great drinks and nibbles service at the pool. The staff is friendly, but some guests experienced issues with children splashing milkshakes everywhere and inflatables. The pool needs refurbishment and shows signs of wear with stains, green algae growing on the floor and on steps up the slide. However, the pool is great for kids and families and the outdoor area is clean and well-maintained. The pool is open until 6 pm, so guests can have a good time until late afternoon. Overall, Shangri-La Chiang Mai is a great place to experience Loy Krathong and offers luxurious accommodation with stunning views of the pool.

Family

If you're looking for a family-friendly hotel in Chiang Mai, the Shangri-La is definitely worth considering! Multiple guest reviews have praised the hotel's activities and amenities for kids with one family even receiving a complimentary extra bed for their child. The hotel is decorated with families in mind and there are even small details like a kid's amenity set and a cookie decorating kit upon arrival. For even more fun, the hotel has a playground and a kid's pool that guests can enjoy. Plus, the staff is incredibly kind and helpful, especially with children. Overall, the Shangri-La is a fantastic option for anyone traveling with kids.

5 Star

Shangri-La Chiang Mai is a luxurious and exceptional five-star hotel, that maintains a high standard synonymous with the Shangri La reputation. Guests who stayed at the hotel were impressed by its facilities and services that are on par with six-star hotels in the region. The hotel is perfect for honeymooners as it provides a romantic and peaceful atmosphere. Despite not having many specific remarks of the hotel's amenities, every guest agreed that it is one of the best hotels in the region. However, some guests were not impressed with the toiletries and felt that their rooms were not up to par with the high standard expected from a five-star hotel. Nevertheless, the general overview of the hotel is excellent with many guests enjoying the luxurious and clean environment provided. Moreover, it is a non-smoking hotel, making it an even more attractive option for guests.

Luxury

Welcome to the luxurious Shangri-La Chiang Mai, one of the best hotels in Chiang Mai. Guests have raved about the mad good absolute luxury and 5-star experience offered by this hotel. Even during Covid times, it remains a great value for money. While some may argue that it's not truly a 5-star experience, they cannot deny the exceptional spa, comfortable rooms and overall cleanliness of the hotel. You'll find yourself in the heart of Chiang Mai, surrounded by grand and very comfortable amenities, making your stay absolutely amazing. And for those who prioritize luxury, the hotel is indeed very luxurious. There's nothing to complain about as the hotel is beautiful, well-maintained and clean all throughout. Come to Shangri-La Chiang Mai and experience the overall sense of opulence and luxury that only this hotel can offer.

Yes, Shangri-La Chiang Mai has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Shangri-La Chiang Mai.

No, Shangri-La Chiang Mai doesn't allow dogs.

Yes, parking facilities are available at Shangri-La Chiang Mai.

Yes, Shangri-La Chiang Mai has a gym.

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