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Grand Hotel Terme & SPA - Chianciano

Chianciano Terme , Piazza Italia 8 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Hotel Terme & SPA - Chianciano, located centrally in Chianciano, provides a serene getaway with easy access to attractions like Montepulciano and Pienza. The proximity to Theia thermal baths enhances its appeal for those seeking both exploration and relaxation. Among its finest features are the beautiful wellness center and noteworthy staff who deliver friendly and attentive service.

Breakfast at Grand Hotel Terme & SPA - Chianciano receives substantial acclaim for its variety and quality, featuring a rich assortment of sweet and savory options that cater to diverse preferences, all in a clean and professional setting. Dinner experiences are also generally positive, praised for the excellent and ample food, although there’s room for improvement in service efficiency and ambiance.

The rooms combine elegance and comfort with many guests appreciating their spaciousness and tasteful decor. Cleanliness is consistently noted, adding to a positive experience, despite some rooms requiring maintenance due to aging fixtures. Special amenities like hot tubs and balconies add to the comfort, though the vintage atmosphere might not meet everyone's expectations.

The spa is a standout feature, offering well-maintained facilities and a wide array of amenities such as different saunas and hydromassage systems. The ambiance is conducive to relaxation, further enriched by the helpful and competent spa staff. Guests particularly enjoy the extensive pool area with multiple indoor and outdoor options, clean and meticulously maintained, ensuring a serene atmosphere for unwinding.

Parking is convenient with spaces available near the entrance and across the street, though improvements are needed for better capacity and organization. The beds receive mixed reviews with many guests finding them comfortable, though consistency is an area for improvement.

While the hotel shows potential for a higher star rating, it currently falls short of the typical four-star standards, especially in terms of maintenance and updates. Nonetheless, the Grand Hotel Terme & SPA - Chianciano excels in delivering a welcoming and pleasant experience, bolstered by its exceptional staff and extensive spa and pool facilities.
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Hotel with Spa

Situated in the thermal town of Chianciano Terme, this hotel features a spa with naturally heated pools and offers health and relaxation treatments, combining ancient traditions with modern spa facilities.

Family Friendly Hotel

This hotel is family-friendly and offers a spa and an outdoor pool, providing both relaxation and entertainment options for families. It also features a full-service spa, indoor pool, 24-hour health club, sauna and steam room.

Dog Friendly Hotel

This hotel is highly focused on guests with pets, offering specific pet-friendly rooms equipped with a pad and small bowl. Additional amenities like pet houses, litter boxes, toys, waste bags, and mats are available, along with pet-friendly rooms with balconies and nearby green areas.

Hotel with Swimming Pool

The Grand Hotel Terme features multiple pools with unique characteristics beneficial for body care, including a thalassotherapy pool and whirlpool jets. It also provides direct access to thermal springs and a gym.

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

This hotel is suitable for business meetings, offering customizable event options, from catering to room setup. It features two meeting rooms equipped with video projectors, overhead projectors, internet, and microphones. The Galileo Room accommodates up to 100 people, while the Polizano Room is suitable for 30.

Hotel with Parking

Given its status as a Grand Hotel with spa facilities, it's highly probable that it offers dedicated parking for guests. This adds to the convenience for those visiting for spa treatments or leisure.

EV charging stations

4-Star Hotel

Features a spa, offering guests a relaxing experience with various treatments. Also provides convenient access to local attractions.

Hotel with Outdoor Pool

Offers multiple pools including an outdoor pool with sunbathing area, a pool with whirlpool jets and cervical waterfall, and a thalassotherapy pool. The outdoor pool is located on the roof and surrounded by greenery.

Hotel with Indoor Pool

The hotel boasts two 35-degree indoor salt water swimming pools within its wellness center, which also includes saunas and a steam room for a comprehensive spa experience.

Hotel with Heated Pool

This hotel offers extensive heated pool facilities, including a chlorine-free covered thalassotherapy pool with chromotherapy, cervical waterfalls, and whirlpools, open until midnight. It also features a second indoor pool exclusively for adults with warm water and underwater music, all utilizing naturally heated therapeutic waters.

Hotel with EV Charging Stations

Hotel for Honeymoon

Romantic Hotel

Hotel with Gym

Room Types

Single Room This room includes access to the wellness centre. Air-conditioned room with a satellite TV, safe and minibar. WiFi is free.

Family Room (2 Adults + 2 Children) This family room provides a rooftop pool. Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This air-conditioned family room comprises a dining area, a flat-screen TV with satellite channels a minibar and a balcony. The unit offers 2 beds.

Standard Double Room The double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.

Superior Double Room

About Grand Hotel Terme & SPA - Chianciano

License: IT052009A1I6DSTCSG

Guest Reviews

7.8

Good

Location

Nestled in the heart of Chianciano, Grand Hotel Terme & SPA - Chianciano boasts a central location that offers both convenience and tranquility. Its strategic position makes it an excellent choice for exploring nearby attractions like Montepulciano and Pienza, both accessible within a short drive. The hotel's proximity to the famous Theia thermal baths adds to its appeal for those seeking a relaxing retreat. Despite some surrounding buildings needing renovation, the location provides a perfect blend of relaxation and exploration. The wellness center, including pools and saunas, remains one of its most beautiful and praised features. Although the structure appears a bit dated and there are minor issues such as unclear air conditioning instructions, the overall experience is enhanced by the friendly staff and easy accessibility to key tourist spots. For those looking to combine spa luxury with picturesque town visits, this location offers a compelling choice away from the usual tourist hustle.

Breakfast

The breakfast at Grand Hotel Terme & SPA - Chianciano receives high praise from guests, who consistently describe it as excellent, tasty and abundant. Many appreciate the wide variety and quality of both sweet and savory options, including artisan cakes and freshly made hot drinks. The buffet offers a rich selection of high-quality products, ensuring that guests feel spoilt for choice. The breakfast is frequently noted for being hearty and plentiful with some guests highlighting its ability to cater to various preferences. Cleanliness, professional staff and the quality of the breakfast itself are recurrent themes in the positive feedback. However, a few guests mentioned a preference for more savory items or found the croissants lacking. Despite minor critiques, the breakfast is generally regarded as a standout feature of the hotel, aligning well with its four-star status.

Dinner

Grand Hotel Terme & SPA - Chianciano presents a dining experience that has garnered largely positive remarks from its guests. Many have noted that the food at the hotel restaurant is delicious and offered at good prices, making it a favorable option for those staying at the hotel. The dinner is often described as very good, plentiful and of excellent quality. Guests have enjoyed meals both in the main restaurant and at the bar with several confirming the consistent high standard of the dinner served.

However, there have been a few criticisms, particularly concerning service speed and occasional confusion. Some guests noted that the restaurant can feel unwelcoming and a few were dissatisfied with the quality of their meals, describing them as mediocre or cold. Additionally, the pricing of meals has been a point of contention for some, who felt that the dinner prices were a bit high.

Overall, the dining experience at Grand Hotel Terme & SPA - Chianciano is mostly positive with praise for the quality and taste of the food, although there are areas for improvement in service efficiency and ambiance.

Rooms

The rooms at Grand Hotel Terme & SPA - Chianciano present a blend of elegance and comfort with many guests appreciating their spaciousness and tasteful decor. Each room is well-furnished, embodying an elegant charm that many visitors find appealing. Cleanliness is generally well-maintained across the hotel and the welcoming staff further enhances the overall positive experience.

However, there are mixed feelings about the condition and upkeep of the rooms. While some rooms have been recently modernized and well-decorated, others show signs of aging and require maintenance. Issues like outdated interiors, visible wear and tear and some unpleasant odors have been noted. Guests have mentioned areas needing renovation, especially in bathrooms and some fixtures where paint and plaster are crumbling due to humidity.

Despite these inconsistencies, many rooms boast generous space with some featuring additional amenities like hot tubs and balconies that add to the comfort. A few guests enjoyed special touches such as provisions for pets, which added to their stay's convenience and enjoyment.

Amenities like soundproofing and cozy beds contribute to a comfortable stay, although the vintage atmosphere may not meet everyone’s expectations of a four-star hotel. Nonetheless, the combination of large rooms, cleanliness and the occasional view into classic decor offers a pleasant stay for those seeking a blend of history and modern comfort.

Beds

The beds at Grand Hotel Terme & SPA - Chianciano receive mixed reviews from guests. Many guests appreciate the comfortable beds, noting that they had a good night's sleep and found the mattresses to be top-of-the-line. However, some guests encountered issues, describing the mattresses as too soft or the beds as uncomfortable. There are also mentions of the bed being not as comfortable as expected, worn sheets and dirty headboards. While some guests were satisfied with the general comfort of the beds, consistency seems to be an area for improvement.

Cleanliness

The Grand Hotel Terme & SPA - Chianciano has received numerous remarks regarding the cleanliness of its facilities. Many guests appreciated the clean rooms and bathrooms, commending the overall cleanliness and maintenance throughout the hotel. The daily cleaning service was noted to be consistent, adding to the positive experience. Guests also highlighted the clean and cozy ambiance of the hotel, alongside specific praise for the pristine spa with flexible hours.

However, there were also critical observations. Some guests mentioned that certain areas of the hotel appeared neglected and in need of better maintenance and cleaning. Issues such as poorly maintained common areas, musty smells and cleanliness deficiencies in some rooms were noted. The presence of insects on the balcony and an uncomfortable mattress also detracted from some guests' experiences. Moreover, cleanliness standards in the spa faced scrutiny with an example of a mask remaining on the floor overnight. Despite these setbacks, the hotel generally succeeded in delivering a welcoming and clean environment with staff receiving commendations for their helpfulness and attention to cleanliness.

Staff

Grand Hotel Terme & SPA - Chianciano boasts an impressively dedicated and kind staff, recognized throughout guests' reviews for their helpfulness, friendliness and attentiveness. Whether at the reception, bar, restaurant or SPA, the hotel’s employees have consistently demonstrated a welcoming demeanor and a readiness to meet the needs of their patrons. Notable mentions include specific praise for individuals such as Elena at reception and Alfonso managing the bar, underlining their exceptional service.

Guests particularly appreciate the professionalism and kindness of the reception staff and the impressive attentiveness of the SPA team. Even in cases where other aspects of the hotel were lacking, the staff’s dedication helped in creating a more positive experience. Their courteous approach and willingness to solve problems with kindness are frequently highlighted as the standout features of the hotel.

However, it should be noted that some areas, such as the breakfast service, have received less favorable mentions with a few guests citing unfriendly staff. Despite this, the overarching sentiment celebrates the staff as the strong point of Grand Hotel Terme & SPA - Chianciano, ensuring that guests feel welcomed and well-cared for during their stay.

Spa

The Grand Hotel Terme & SPA - Chianciano is widely praised for its excellent and extensive spa facilities, offering a relaxation haven for guests. Visitors frequently describe the spa as clean and well-maintained with flexible hours, including access to the indoor pool until one in the morning. Many highlight the wide variety of amenities available, such as three different saunas, a Turkish bath, emotional showers and an ice waterfall, creating a truly special place for rejuvenation.

The spa is noted for its conducive atmosphere for relaxation, featuring both indoor and outdoor pools equipped with hydromassage systems. The hotel's effort to modernize its furnishings stands out compared to others in the region, enhancing the overall guest experience.

Moreover, the hotel's spa staff receives commendations for their competence and helpfulness, contributing to the overall positive impression. However, a few reviews mention the spa area can feel a bit dark and suggest the need for better care, particularly in maintaining cleanliness during COVID times.

Despite occasional comments on overcrowding, the general consensus underscores the spa as a significant added value to the hotel experience, ensuring guests enjoy a comfortable and soothing retreat.

Pool

Grand Hotel Terme & SPA - Chianciano boasts an extensive and impressive pool area that guests consistently highlight in their reviews. The hotel features a variety of pools, including two indoor heated pools and one outdoor pool, ensuring that guests have different options for a relaxing swim. The indoor heated pool's extensive hours, almost 20 hours a day, cater to night owls, offering access until 1 AM without any additional charges, which many visitors find exceptional and rare.

The wellness center is another standout component, equipped with quality facilities such as three saunas, a Turkish bath and a hot tub. Guests particularly praise the blue lagoon pool for its beauty and the thermal pools for their relaxation benefits. The pools are also acknowledged for being meticulously maintained, clean and welcoming, adding to the overall tranquility of the stay. However, there are occasional comments about the need for better ventilation in the main pool area and a desire for higher pool temperatures.

The outdoor pool, besides offering heated water, captivates guests with its breathtaking views and charming location, although one noted it felt slightly neglected. With modernized furnishings and various amenities, the hotel ensures guests a true and fully relaxing experience. The thermal and salted water pools, although not connected to the thermal baths, provide an enjoyable variety for visitors.

Overall, Grand Hotel Terme & SPA - Chianciano appears to deliver an excellent pool experience, marked by generous opening hours, well-maintained facilities and a serene atmosphere perfect for unwinding.

Parking

Parking at Grand Hotel Terme & SPA - Chianciano offers a mix of convenience and challenges. Many guests appreciate the availability of parking options around the hotel with a space for approximately ten medium-sized cars right in front of the entrance, shaded by trees. There is also a parking lot located just across the street, providing additional proximity to the hotel.

However, the parking area could benefit from improvements to accommodate more vehicles comfortably. Some have noted that parking can be a gamble due to the limited capacity and sometimes chaotic arrangement of cars. The area can be cramped and in some instances, guests have had to park their cars two streets away in less ideal conditions such as unlit backyards. The garage has been described as cramped and dusty, which reflects on its need for better maintenance.

Despite being private and offering free parking, it isn't supervised. This lack of supervision has led to incidents such as minor car damage. The effectiveness of the parking situation varies and while parking is generally easy and not overcrowded, enhancements would certainly make it more reliable and comfortable for guests.

4 Star

Grand Hotel Terme & SPA - Chianciano has garnered varied feedback regarding its four-star rating, facilities and services. Many guests expressed concerns that the hotel appears outdated and in need of significant renovations, particularly highlighting issues like non-functional whirlpools, worn-out blinds and stained upholstered fabric on the walls. The wellness center, according to reviews, also requires a thorough refurbishment to meet contemporary standards.

On the positive side, some guests noted that the hotel is comfortable and working towards the four-star classification. Despite its current state, there are indications that the hotel has the potential to offer superior experiences, though it falls short of expectations associated with its high room rates. Overall, while some believe the hotel deserves a higher rating, the consensus suggests it is not currently living up to the typical standards of a four-star establishment.

Indoor Pool

The Grand Hotel Terme & SPA - Chianciano offers exceptional amenities, particularly with its indoor pools. Guests highly appreciate the convenience and luxury of two heated indoor pools, which are continuously open for nearly 20 hours each day, even until 1 AM. This extended availability allows visitors to enjoy a warm and relaxing swim late into the night, providing great flexibility for evening relaxation. The indoor pools are consistently described as nice, beautiful and enjoyable, adding significant value to the overall hotel experience.

Yes, Grand Hotel Terme & SPA - Chianciano has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Grand Hotel Terme & SPA - Chianciano.

Yes, Grand Hotel Terme & SPA - Chianciano welcomes dogs.

Yes, parking facilities are available at Grand Hotel Terme & SPA - Chianciano.

Yes, Grand Hotel Terme & SPA - Chianciano has a gym.

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