Caribe Princess
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Summary of reviewsCaribe Princess, situated in a prime location in Chetumal, is highly lauded for its proximity to key amenities and attractions, such as the boardwalk, city center, Malecon, public transportation options and a variety of shops, cafes and restaurants. Its accessibility is especially beneficial for travelers looking to explore the city and enjoy the local food scene. The hotel's central position provides a peaceful atmosphere while remaining close to urban conveniences.
While the hotel doesn’t offer in-house breakfast, guests have access to excellent breakfast options at nearby restaurants and cafes. The rooms at Caribe Princess receive mixed reviews. Many guests appreciate the comfort, spaciousness, cleanliness and quietness of the rooms with amenities like air conditioning and TV. However, the rooms are often described as outdated with old furnishings and bathroom accessories and there are significant concerns about cleanliness, maintenance and the lack of storage options.
Cleanliness is another area with varied feedback. While many guests highlight the cleanliness and the professionalism of the cleaning staff — who maintain the rooms diligently — other reviews point out lapses such as dirty floors, moldy smells and neglected bathrooms. There seems to be inconsistency in cleanliness standards across different stays.
The hotel's staff generally receive positive reviews for their friendliness, attentiveness and helpful attitudes with special mentions for the cleaning and security staff. Nevertheless, some guests experienced rude or inattentive behavior from certain reception staff, primarily due to language barriers and distractions.
WiFi connectivity at Caribe Princess is a significant concern, as many guests report unreliable internet access, particularly within their rooms. The WiFi signal is often weak, spotty or non-existent, hindering guests' ability to stay connected.
Parking at Caribe Princess is a welcome feature with private and free parking available. However, the parking space is limited and often full and there is a lack of designated spaces for people with disabilities.
The quality of beds and bedding at the hotel is another area needing attention. Many guests found the mattresses too hard and uncomfortable, pillows insufficient and bed linens often old or stained.
Caribe Princess is positioned as a classic three-star hotel, suitable for short stays rather than extended visits. Despite its signs of aging and the need for upgrades, the hotel's central location and friendly staff make it a practical and affordable choice for both leisure and business travelers. The hotel's functionality and affordability cater to business travelers, although there are areas for improvement in service provision for professionals. Overall, Caribe Princess’s central location and amiable staff contribute positively to the guest experience, making it a fair option for short-term stays in Chetumal.
Categories
While the hotel doesn’t offer in-house breakfast, guests have access to excellent breakfast options at nearby restaurants and cafes. The rooms at Caribe Princess receive mixed reviews. Many guests appreciate the comfort, spaciousness, cleanliness and quietness of the rooms with amenities like air conditioning and TV. However, the rooms are often described as outdated with old furnishings and bathroom accessories and there are significant concerns about cleanliness, maintenance and the lack of storage options.
Cleanliness is another area with varied feedback. While many guests highlight the cleanliness and the professionalism of the cleaning staff — who maintain the rooms diligently — other reviews point out lapses such as dirty floors, moldy smells and neglected bathrooms. There seems to be inconsistency in cleanliness standards across different stays.
The hotel's staff generally receive positive reviews for their friendliness, attentiveness and helpful attitudes with special mentions for the cleaning and security staff. Nevertheless, some guests experienced rude or inattentive behavior from certain reception staff, primarily due to language barriers and distractions.
WiFi connectivity at Caribe Princess is a significant concern, as many guests report unreliable internet access, particularly within their rooms. The WiFi signal is often weak, spotty or non-existent, hindering guests' ability to stay connected.
Parking at Caribe Princess is a welcome feature with private and free parking available. However, the parking space is limited and often full and there is a lack of designated spaces for people with disabilities.
The quality of beds and bedding at the hotel is another area needing attention. Many guests found the mattresses too hard and uncomfortable, pillows insufficient and bed linens often old or stained.
Caribe Princess is positioned as a classic three-star hotel, suitable for short stays rather than extended visits. Despite its signs of aging and the need for upgrades, the hotel's central location and friendly staff make it a practical and affordable choice for both leisure and business travelers. The hotel's functionality and affordability cater to business travelers, although there are areas for improvement in service provision for professionals. Overall, Caribe Princess’s central location and amiable staff contribute positively to the guest experience, making it a fair option for short-term stays in Chetumal.
Hotel with Free Wi-Fi
Located in Mérida, this hotel provides free Wi-Fi, an essential for guests needing to stay connected. Its location and internet services make it a practical choice for travelers.
Hotel with Parking
This hotel offers private car parking on site and free private parking. Having designated private parking ensures a secure spot for guests' vehicles.
3-Star Hotel
This hotel offers straightforward rooms with Wi-Fi & a/c in an unpretentious hotel offering parking.
Family Friendly Hotel
Business Hotel
Cheap Hotel
Guest Reviews
Caribe Princess boasts a superb location, frequently praised by guests for its proximity to key amenities and attractions in Chetumal. The hotel is conveniently close to the boardwalk, the city center and a variety of shops, cafes and restaurants. Many reviewers noted the excellent accessibility around the hotel and appreciated its central setting, which makes walking to the main street, the park or popular meal spots easy and convenient.
The location near the ferry port and the ADO bus terminal adds to its appeal, making it ideal for quick trips and travelers on the go. Guests particularly valued being a short distance from the bustling Malecon, the heart of the city and local amenities such as pharmacies and convenience stores.
In addition to its central position, the hotel benefits from nearby public transportation options and a range of dining choices right outside its doors. This excellent situate within Chetumal makes it perfect for those wanting to explore the city and enjoy the local food scene, while also benefiting from a peaceful and pleasant atmosphere.
Caribe Princess Hotel, while well-located and close to a main street with convenient eateries, does not offer breakfast to its guests. Visitors noted the absence of breakfast options directly within the hotel, highlighting that the establishment does not include it in their services. Some guests observed a decline in the breakfast service compared to what was advertised. However, there is a silver lining for breakfast enthusiasts; two nearby restaurants and a café across the street provide great breakfast options at reasonable prices, ensuring guests have alternatives for starting their day. Despite the convenience of the location and nearby dining options, the lack of an in-house breakfast service remains a notable gap that some guests feel could be improved.
The guest reviews for Caribe Princess paint a mixed picture with a few recurring positive highlights about the rooms. Many guests found the rooms to be comfortable and spacious, describing them as clean and cozy. There were positive remarks about the quietness of the rooms at night and the daily change of towels and sheets. Guests appreciated the convenient downtown location and some enjoyed the presence of an elevator. Several reviews mentioned the size of the rooms being adequate and furnished with necessary amenities like air conditioning and TVs that work properly. There were also mentions of a delicious bakery across the street, adding to the favorable aspects of the location.
However, the reviews also identify significant areas for improvement. Many guests found the rooms outdated with old furnishings and bathroom accessories. Several reviews reported issues with cleanliness, noting dirty and neglected rooms with a musty smell. The bathrooms received particular criticism for lacking hot water, having clogged showers and faulty faucets. The rooms were frequently described as small, poorly lit and lacking basic storage options like closets. Some guests noted problems with room maintenance and minor details like broken floors, rusty bathrooms and inadequate curtains.
Guests have also faced issues with service, including wrong room allocations and encounters with rude staff. Basic amenities were often insufficient with some rooms lacking enough towels or lightweight curtains. Other negative aspects included noisy air conditioning units, thin towels and sheets and uncomfortable mattresses.
Despite these drawbacks, some guests overall felt satisfied due to the comfort and cleanliness of their rooms. The consistent theme suggests a need for significant maintenance and updates to enhance the overall guest experience at Caribe Princess.
At Caribe Princess, guest experiences with the beds vary significantly. While some found their beds to be comfortable, offering pleasant rest, a larger number of reviews highlighted areas for improvement. Many guests described the mattresses as extremely hard and sometimes too firm, causing discomfort during their stay. There were mentions of saggy or worn-out mattresses that seem in need of replacement and some beds were noted to have holes or uneven surfaces.
The pillows also garnered critique, frequently described as flat, insufficient and uncomfortable. Moreover, the bed linens sparked dissatisfaction; several guests pointed out that the beds had only sheets without any blankets or bedspreads and at times the sheets appeared old and stained. In some cases, guests even encountered issues like dirty sheets or the presence of little ants on the beds.
While the bedding did not always meet guests' expectations, it appears that there were occasional instances where individuals found their beds quite satisfactory. Overall, though, it seems that the Caribe Princess might benefit from upgrading its bedding and linens to enhance the quality of sleep for its guests.
Caribe Princess garners mixed reviews when it comes to cleanliness. On the positive side, many guests have appreciated the hotel for its overall cleanliness, highlighting that rooms are often very clean and well-maintained. Descriptions such as clean and well-located, clean and comfortable and very well-maintained and clean are frequently noted. Cleaning staff have been praised for their professionalism and daily room cleaning is commonly mentioned, ensuring that rooms are tidied up consistently.
However, the hotel also faces criticism for its cleaning standards. Several reviews point out specific issues like dirty floors, bathrooms and coffee cups left for hours. Common complaints include moldy smells, musty odors, insects, cobwebs and even crawling creatures in some rooms. Several guests noted that the facilities lack proper maintenance and that certain areas like elevators, hallways and the lobby need more attention. Problems with stained curtains, dirty windows and neglected bathrooms were highlighted, indicating that thorough cleaning is sometimes overlooked.
While some guests found the accommodations to be acceptable or even excellent in terms of cleanliness, others believe significant improvements are necessary. Therefore, it seems that the experience at Caribe Princess can vary, depending largely on the specific room and attention to cleaning detail during each guest's stay.
Caribe Princess has garnered a mix of reviews regarding its staff, but the overarching sentiment is notably positive. Many guests have praised the hotel's staff for being exceptionally friendly, attentive and helpful. The cleaning ladies and the security officer in the parking lot have received special mentions for their amiable and supportive attitudes. Several reviewers have highlighted the efficient and hospitable service provided by certain receptionists, particularly noting their kindness and professionalism.
Despite these positive aspects, there are recurring mentions of issues with some of the reception staff. A number of guests encountered rude or inattentive behavior and there were instances of poor communication, notably due to language barriers, as the staff primarily speaks Spanish and often does not understand English. Some guests pointed out specific problems during check-in and check-out and a few mentioned receptionists appearing more preoccupied with their cell phones than attending to guests.
Overall, while most guests appreciate the friendliness and attentiveness of the staff at Caribe Princess, there are areas of improvement needed, particularly in communication and consistency of service at the reception.
The WiFi experience at Caribe Princess has garnered significant feedback from guests with a predominant theme being the lack of reliable internet connectivity. Guests often reported that the WiFi signal did not reach the rooms with many stating that they were unable to use the internet during their stay. Connectivity issues were pervasive with complaints of weak, spotty or non-existent signal strength being common. Additionally, some guests noted that even when WiFi was supposedly available, connection attempts frequently failed or passwords provided were ineffective. Although there may have been some areas where the WiFi worked, overall accessibility and performance seemed to be a consistent challenge for those who stayed at the hotel.
Caribe Princess offers a mix of experiences when it comes to parking their guests’ vehicles. The hotel provides private parking which instills confidence among visitors. Moreover, the presence of free parking service is appreciated by many. The parking area is described by some as comfortable and large, aiding a pleasant stay for those traveling with vehicles. However, there are some challenges. The parking space is often highlighted as limited and not sufficient to meet the demand with some guests noting that it is reduced or always full. Travelers need to ensure they arrive early to secure a spot, as it operates on a first-come, first-served basis. Notably, the parking does not offer spaces specifically for people with disabilities, which could be a drawback for some visitors. Despite these constraints, the availability of secure parking inside the hotel remains a positive feature for many.
The Caribe Princess appears to be a classic three-star hotel that is suitable for short stays rather than extended visits. The accommodations are generally considered very good with a central location providing easy access to nearby services and the main street. Though the price is deemed fair for the offerings, some guests felt it was expensive for a hotel of its category.
On the downside, the hotel shows signs of age and would benefit from updating its rooms and maintaining its interiors, as outdated furnishings and leaky bathroom fixtures are common issues. Additionally, the lack of a swimming pool, contrary to what some may see in online photos, was a disappointment for several guests. Despite these drawbacks, the friendly staff contributes positively to the overall experience.
Caribe Princess is a practical and affordable choice for business travelers, offering functionality essential for a work trip. Its location near the city center provides convenient access to numerous shops and cafes, which can be a boon for grabbing a quick bite between meetings. The hotel is well-suited for short stays, making it a good option for brief business trips. However, there have been some issues with timely invoice provision, suggesting room for improvement in accommodating the needs of professionals on the go. Overall, Caribe Princess stands out as an ideal option for those needing a practical and conveniently located place for their business-related stays.
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Location
The location near the ferry port and the ADO bus terminal adds to its appeal, making it ideal for quick trips and travelers on the go. Guests particularly valued being a short distance from the bustling Malecon, the heart of the city and local amenities such as pharmacies and convenience stores.
In addition to its central position, the hotel benefits from nearby public transportation options and a range of dining choices right outside its doors. This excellent situate within Chetumal makes it perfect for those wanting to explore the city and enjoy the local food scene, while also benefiting from a peaceful and pleasant atmosphere.
Breakfast
Rooms
However, the reviews also identify significant areas for improvement. Many guests found the rooms outdated with old furnishings and bathroom accessories. Several reviews reported issues with cleanliness, noting dirty and neglected rooms with a musty smell. The bathrooms received particular criticism for lacking hot water, having clogged showers and faulty faucets. The rooms were frequently described as small, poorly lit and lacking basic storage options like closets. Some guests noted problems with room maintenance and minor details like broken floors, rusty bathrooms and inadequate curtains.
Guests have also faced issues with service, including wrong room allocations and encounters with rude staff. Basic amenities were often insufficient with some rooms lacking enough towels or lightweight curtains. Other negative aspects included noisy air conditioning units, thin towels and sheets and uncomfortable mattresses.
Despite these drawbacks, some guests overall felt satisfied due to the comfort and cleanliness of their rooms. The consistent theme suggests a need for significant maintenance and updates to enhance the overall guest experience at Caribe Princess.
Beds
The pillows also garnered critique, frequently described as flat, insufficient and uncomfortable. Moreover, the bed linens sparked dissatisfaction; several guests pointed out that the beds had only sheets without any blankets or bedspreads and at times the sheets appeared old and stained. In some cases, guests even encountered issues like dirty sheets or the presence of little ants on the beds.
While the bedding did not always meet guests' expectations, it appears that there were occasional instances where individuals found their beds quite satisfactory. Overall, though, it seems that the Caribe Princess might benefit from upgrading its bedding and linens to enhance the quality of sleep for its guests.
Cleanliness
However, the hotel also faces criticism for its cleaning standards. Several reviews point out specific issues like dirty floors, bathrooms and coffee cups left for hours. Common complaints include moldy smells, musty odors, insects, cobwebs and even crawling creatures in some rooms. Several guests noted that the facilities lack proper maintenance and that certain areas like elevators, hallways and the lobby need more attention. Problems with stained curtains, dirty windows and neglected bathrooms were highlighted, indicating that thorough cleaning is sometimes overlooked.
While some guests found the accommodations to be acceptable or even excellent in terms of cleanliness, others believe significant improvements are necessary. Therefore, it seems that the experience at Caribe Princess can vary, depending largely on the specific room and attention to cleaning detail during each guest's stay.
Staff
Despite these positive aspects, there are recurring mentions of issues with some of the reception staff. A number of guests encountered rude or inattentive behavior and there were instances of poor communication, notably due to language barriers, as the staff primarily speaks Spanish and often does not understand English. Some guests pointed out specific problems during check-in and check-out and a few mentioned receptionists appearing more preoccupied with their cell phones than attending to guests.
Overall, while most guests appreciate the friendliness and attentiveness of the staff at Caribe Princess, there are areas of improvement needed, particularly in communication and consistency of service at the reception.
Wi-Fi
Parking
3 Star
On the downside, the hotel shows signs of age and would benefit from updating its rooms and maintaining its interiors, as outdated furnishings and leaky bathroom fixtures are common issues. Additionally, the lack of a swimming pool, contrary to what some may see in online photos, was a disappointment for several guests. Despite these drawbacks, the friendly staff contributes positively to the overall experience.
Business
No, Caribe Princess doesn't have any pool.
No, a spa isn't available at Caribe Princess.
No, Caribe Princess doesn't allow dogs.
Yes, parking facilities are available at Caribe Princess.
No, Caribe Princess doesn't have a gym.
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