Holiday Inn Express & Suites Chesapeake by IHG
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Summary of reviewsThe Holiday Inn Express & Suites Chesapeake by IHG, is praised for its strategic location, making it convenient for both business and leisure travelers. Located on a quiet road yet easily accessible via major highways, it offers a serene atmosphere away from busy traffic. The proximity to restaurants, shopping centers and key areas such as Norfolk and Virginia Beach, about 30 minutes away, adds to its appeal. The area is well-lit at night for added safety, despite a few guests noting it seemed slightly sketchy.
Guests generally offer positive feedback on the hotel's breakfast, appreciating the variety of hot and cold options and the helpfulness of the chef. The breakfast is often described as delicious and suitable for families with children. However, criticisms include a lack of vegetarian choices and occasional shortages of certain items, indicating some room for improvement in catering to diverse dietary needs.
Rooms are well-received for their spaciousness and modern decor. Cleanliness and comfort are frequently mentioned with many guests highlighting the very comfortable beds. Despite some reports of musty smells and minor maintenance issues, the overall sentiment towards the room quality is positive.
Cleanliness across the hotel, from rooms to common areas, generally receives high marks. Guests appreciate the tidy, spacious rooms and comfortable beds, though there are occasional reports of areas needing better upkeep. The hotel maintains a strong commitment to hygiene and guest satisfaction.
The staff is consistently lauded for their friendliness, professionalism and efficiency. Guests frequently mention the dedication of the front desk and housekeeping teams in ensuring a pleasant stay, marking the service as a standout feature of the hotel.
The pool experience has mixed reviews with some guests finding it satisfactory, while others note issues such as murky water and cleanliness concerns. The pool's small size and occasional closures suggest there is room for enhancement in this area.
The beds are mostly described as comfortable with several guests likening them to sleeping on clouds due to the softness and quality pillows. Though there are isolated complaints about bed firmness and some instances of unclean bedding, the majority opinion supports a cozy sleeping experience.
In summary, the Holiday Inn Express & Suites Chesapeake offers a blend of convenience, comfort and friendly service, making it a practical choice for travelers seeking a balance between accessibility and a serene environment.
Categories
Guests generally offer positive feedback on the hotel's breakfast, appreciating the variety of hot and cold options and the helpfulness of the chef. The breakfast is often described as delicious and suitable for families with children. However, criticisms include a lack of vegetarian choices and occasional shortages of certain items, indicating some room for improvement in catering to diverse dietary needs.
Rooms are well-received for their spaciousness and modern decor. Cleanliness and comfort are frequently mentioned with many guests highlighting the very comfortable beds. Despite some reports of musty smells and minor maintenance issues, the overall sentiment towards the room quality is positive.
Cleanliness across the hotel, from rooms to common areas, generally receives high marks. Guests appreciate the tidy, spacious rooms and comfortable beds, though there are occasional reports of areas needing better upkeep. The hotel maintains a strong commitment to hygiene and guest satisfaction.
The staff is consistently lauded for their friendliness, professionalism and efficiency. Guests frequently mention the dedication of the front desk and housekeeping teams in ensuring a pleasant stay, marking the service as a standout feature of the hotel.
The pool experience has mixed reviews with some guests finding it satisfactory, while others note issues such as murky water and cleanliness concerns. The pool's small size and occasional closures suggest there is room for enhancement in this area.
The beds are mostly described as comfortable with several guests likening them to sleeping on clouds due to the softness and quality pillows. Though there are isolated complaints about bed firmness and some instances of unclean bedding, the majority opinion supports a cozy sleeping experience.
In summary, the Holiday Inn Express & Suites Chesapeake offers a blend of convenience, comfort and friendly service, making it a practical choice for travelers seeking a balance between accessibility and a serene environment.
Family Friendly Hotel
This recently renovated hotel provides rollaway beds, cribs, and blackout shades to accommodate families. Each room comes with a mini-fridge and microwave, making it easy to prepare quick snacks and meals. It is also located near FunVille Playground & Cafe.
Business Hotel
This hotel offers an intimate meeting room suitable for small receptions. It provides easy access to regional attractions.
Hotel with Gym
This hotel provides a fitness center. It is a reliable option for travelers seeking exercise facilities.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Indoor Pool
Guest Reviews
The location of the Holiday Inn Express & Suites Chesapeake garners considerable praise from guests, describing it as conveniently positioned for various requirements, whether for business or leisure. The hotel sits on a quiet road away from major traffic, making it a serene spot away from the hustle and bustle, but still easily accessible via the main highway and interstate.
Guests find the location particularly convenient for food, shopping and business purposes with plenty of restaurants and shopping malls nearby. The proximity to multiple dining options and shopping centers, including a Walmart, adds to its appeal. For those traveling to Norfolk or Virginia Beach, the hotel is strategically positioned about 30 minutes in either direction.
The property is well-lit at night, ensuring safety and comfort for guests. Its placement on the border of Chesapeake, Suffolk and Portsmouth makes it an ideal midpoint for travelers with varied destinations. Despite one or two mentions of the area being slightly sketchy or further than expected, the overall consensus is positive, emphasizing convenience and a peaceful setting just off a busy thoroughfare. This makes it a practical choice for visitors needing to be close to everything they want to do, yet desiring a quieter place to rest.
The breakfast experience at Holiday Inn Express & Suites Chesapeake by IHG, offers a mix of positive and negative feedback from guests. Many appreciated the variety and quality, noting options for both hot and cold items like eggs, sausage, cereals and sweets. Guests frequently described the breakfast as great, fantastic and delicious with some even calling it exceptional. The chef's helpfulness was particularly highlighted.
The staff's friendliness and attentive service were also mentioned positively, contributing to an enjoyable breakfast experience. Families with children found the breakfast to be particularly suitable.
However, there were some criticisms. A lack of vegetarian options and limited choices for some guests were noted, as well as occasional issues with the availability of certain items. A few guests mentioned specific problems, such as the refusal to make waffle mix and the breakfast being sparse or not meeting expectations.
Overall, while the breakfast at the hotel generally received good reviews for its variety and quality, there is room for improvement in meeting diverse dietary needs and ensuring consistent availability of all items.
Rooms at the Holiday Inn Express & Suites Chesapeake by IHG, are generally praised for their cleanliness and size. Many guests noted that the rooms are both spacious and comfortable, making them well-suited for families. The beds have been described as very comfortable, further contributing to a pleasant stay. Positive remarks also highlight the modern and up-to-date decor of the rooms.
However, not all experiences have been consistently positive. Some guests reported encountering issues such as musty smells, likely due to wet carpets under the AC units and occasional ant infestations in a few rooms. There were also mentions of the need for better maintenance of room cleanliness and functionality, including issues like bathroom conditions and door locks.
Despite some drawbacks, the general sentiment towards the room quality remains positive, particularly noting the spacious and comfortable nature of the accommodations.
Visitors to the Holiday Inn Express & Suites Chesapeake have mixed opinions about the beds, but the majority of reviews highlight their positive experiences. Many guests described the beds as very comfortable with some likening the experience to sleeping on clouds. They also reported the beds to be incredibly soft and praised the pillows for their comfort. Several reviewers noted that the beds were extremely comfy and made it hard to leave the room, further accentuated by the cleanliness of the rooms and the helpfulness of the staff.
However, not all feedback was glowing. Some guests encountered issues with the firmness of the beds, finding them a bit too hard for their liking. There were also concerns about sagging mattresses and instances of unclean or stained bedding. Despite these occasional drawbacks, the overall sentiment leans towards a positive and cozy sleeping experience at the hotel.
Holiday Inn Express & Suites Chesapeake by IHG, receives commendations for its high standards of cleanliness and the friendly, helpful demeanor of its staff. Guests frequently noted the hotel's overall cleanliness, from rooms to common areas and appreciated tidy, spacious rooms furnished with comfortable beds. The hotel’s location, conveniently situated near the interstate and work destinations, adds to its appeal.
The breakfast offerings and quiet ambiance further enhance guests' experiences. The establishment is described as well-maintained with an exceptional level of hygiene observed throughout. Despite some isolated incidents involving room cleanliness and maintenance issues like stained carpets and malfunctions in the ice machine, the majority of reviews point to a clean and comfortable stay.
However, guests did report some inconsistencies, noting that certain areas, including bathrooms, needed better upkeep and a few encountered significant cleanliness issues that detracted from their overall experience. Despite these occasional lapses, the predominant feedback highlights a commitment to cleanliness and guest satisfaction.
The staff at Holiday Inn Express & Suites Chesapeake by IHG, consistently receive high praise for their exemplary service. Guests frequently describe the team as friendly, polite and professional. The front desk staff is often noted for being particularly helpful, showing a strong commitment to customer service. Every encounter with the staff, whether housekeeping or the food preparation team, is marked by warmth and kindness. Guests report that any issues are promptly resolved, reflecting the staff's dedication to ensuring a pleasant stay. The overall consensus is that the hotel's workforce is not only efficient but also exceptionally courteous, making for a welcoming and comfortable experience.
Guests at the Holiday Inn Express & Suites Chesapeake by IHG, have mixed opinions about the pool. While some found the pool to be nice, others reported issues such as murkiness, chlorine irritation and cleanliness concerns. Some visitors noted that the pool was extremely small and on multiple occasions, the pool was closed. Overall, the feedback indicates that the pool experience could be improved for a more consistent and enjoyable visit.
Location Show Map
Location
Guests find the location particularly convenient for food, shopping and business purposes with plenty of restaurants and shopping malls nearby. The proximity to multiple dining options and shopping centers, including a Walmart, adds to its appeal. For those traveling to Norfolk or Virginia Beach, the hotel is strategically positioned about 30 minutes in either direction.
The property is well-lit at night, ensuring safety and comfort for guests. Its placement on the border of Chesapeake, Suffolk and Portsmouth makes it an ideal midpoint for travelers with varied destinations. Despite one or two mentions of the area being slightly sketchy or further than expected, the overall consensus is positive, emphasizing convenience and a peaceful setting just off a busy thoroughfare. This makes it a practical choice for visitors needing to be close to everything they want to do, yet desiring a quieter place to rest.
Breakfast
The staff's friendliness and attentive service were also mentioned positively, contributing to an enjoyable breakfast experience. Families with children found the breakfast to be particularly suitable.
However, there were some criticisms. A lack of vegetarian options and limited choices for some guests were noted, as well as occasional issues with the availability of certain items. A few guests mentioned specific problems, such as the refusal to make waffle mix and the breakfast being sparse or not meeting expectations.
Overall, while the breakfast at the hotel generally received good reviews for its variety and quality, there is room for improvement in meeting diverse dietary needs and ensuring consistent availability of all items.
Rooms
However, not all experiences have been consistently positive. Some guests reported encountering issues such as musty smells, likely due to wet carpets under the AC units and occasional ant infestations in a few rooms. There were also mentions of the need for better maintenance of room cleanliness and functionality, including issues like bathroom conditions and door locks.
Despite some drawbacks, the general sentiment towards the room quality remains positive, particularly noting the spacious and comfortable nature of the accommodations.
Beds
However, not all feedback was glowing. Some guests encountered issues with the firmness of the beds, finding them a bit too hard for their liking. There were also concerns about sagging mattresses and instances of unclean or stained bedding. Despite these occasional drawbacks, the overall sentiment leans towards a positive and cozy sleeping experience at the hotel.
Cleanliness
The breakfast offerings and quiet ambiance further enhance guests' experiences. The establishment is described as well-maintained with an exceptional level of hygiene observed throughout. Despite some isolated incidents involving room cleanliness and maintenance issues like stained carpets and malfunctions in the ice machine, the majority of reviews point to a clean and comfortable stay.
However, guests did report some inconsistencies, noting that certain areas, including bathrooms, needed better upkeep and a few encountered significant cleanliness issues that detracted from their overall experience. Despite these occasional lapses, the predominant feedback highlights a commitment to cleanliness and guest satisfaction.
Staff
Pool
Yes, Holiday Inn Express & Suites Chesapeake by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Chesapeake by IHG.
No, Holiday Inn Express & Suites Chesapeake by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Chesapeake by IHG.
Yes, Holiday Inn Express & Suites Chesapeake by IHG has a gym.
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