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Summary of reviewsInn of the Dove Cherry Hill - Philadelphia is praised for its prime and convenient location, making it an excellent spot for both relaxation and exploration. The hotel is set in a peaceful and secluded area in Cherry Hill, close to major highways for easy access to Philadelphia. Guests appreciate the proximity to dining, shopping and other amenities, making it ideal for a restful stay with plenty of activities within easy reach.
The rooms are noted for their spaciousness, tranquil ambiance and thoughtful setup with comfortable furnishings. Highlight features include double-headed showers and sizable jacuzzi tubs, providing a pleasant and relaxing experience. The rooms offer a homely vibe with amenities like microwaves and refrigerators. Despite occasional remarks on the need for more thorough cleaning and maintenance of some fixtures, the rooms generally receive positive feedback for their comfort and convenience.
Cleanliness at the hotel has received mixed reviews. While many guests praise the overall cleanliness and efficient maintenance of the property, others point out significant issues such as mold in the showers, hair in the hot tubs and problems with insects. However, the property has received compliments for its clean laundry smell and efficient toiletry provisions.
Staff reviews are similarly mixed. While some guests appreciate the friendly and helpful nature of the staff, citing instances where they went above and beyond to ensure a pleasant stay, others report experiences of rude and unprofessional behavior. The inconsistency in service quality affects the overall guest experience.
The beds receive varied feedback with many appreciating the size and sturdiness of the king-size and large round beds. Comfort is highlighted by some, though concerns about cleanliness and the condition of the mattresses and pillows suggest a need for better upkeep.
The fireplaces in the rooms add a cozy touch that many guests enjoy. They are seen as a highlight of the stay for some, despite issues such as extra charges for usage, missing essentials like logs and occasional malfunctions detracting from the experience.
Overall, the Inn of the Dove Cherry Hill - Philadelphia offers a tranquil and comfortable stay with convenient access to local and nearby attractions. Improvements in room maintenance, cleanliness and consistent service quality could significantly enhance the guest experience. Show more
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Categories
Hotel with Parking
This hotel provides free parking for its guests, offering a convenient amenity for those with personal vehicles.
Hotel with Rooms With Fireplace
Hotel for Honeymoon
Hotel with Free Wi-Fi
Hotel for Adults Only
Room Types
Deluxe Suite - Non-SmokingThis suite features a spa tub, a walk-in shower, a fireplace, cable TV and a minibar.
King Honeymoon Suite - Non-SmokingThis suite features a private entrance and a fireplace. It also has a triangle-shaped spa tub behind the head of the bed.
King Round Suite - Non-SmokingFeaturing a round four-poster bed, this suite includes a spa tub, a walk-in shower and a fireplace.
Dove Pool Suite - Non-SmokingFeaturing a round four-poster bed, this suite includes a spa tub, a walk-in shower, a fireplace and a private swimming pool.
King Suite - Non-SmokingThe spa bath and fireplace are the special features of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features soundproof walls, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe King Suite - SmokingThe spa bath and fireplace are the special features of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features soundproof walls, a minibar, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Honeymoon Suite - SmokingThis suite's special features are the spa bath and the fireplace. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides soundproof walls, a minibar, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
King Round Suite - SmokingThis suite boasts a spa bath and a fireplace. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers soundproof walls, a minibar, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Eagles Suite - Non-SmokingThis suite's special features are the spa bath and the fireplace. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides soundproof walls, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Sweetheart Suite - Non-SmokingThis suite's standout features are the spa bath and fireplace. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers soundproof walls, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Suite with Spa BathThis air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite features a coffee machine, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
7.2
Good
Location
Located in Cherry Hill, the Inn of the Dove Cherry Hill - Philadelphia boasts a prime and convenient location ideal for both relaxation and exploration. Guests appreciate the seclusion and peaceful ambiance while still being within walking distance to numerous amenities. The hotel's proximity to major highways ensures easy access, making it a quick drive to Philadelphia. Visitors enjoy an array of dining and shopping options nearby, along with a seamless connection to excellent restaurants and malls. The tranquil setting combined with clean, comfortable rooms offers a perfect escape for those seeking a restful stay with ample activities in close reach.
Rooms
The rooms at Inn of the Dove Cherry Hill – Philadelphia are praised for their thoughtful setup and comfortable furnishings. The spacious accommodations are designed with relaxation in mind, featuring large, double-headed showers and sizable jacuzzi tubs that many guests enjoyed. The atmosphere is described as tranquil and quiet, making it a suitable choice for a personal retreat or getaway with a partner. The separate apartment feel with amenities like a microwave and refrigerator adds to the convenience and homely vibe of the rooms.
While some of the fixtures, such as the mini fridge and jacuzzi handles, required maintenance, the beds consistently received positive remarks for their comfort. The rooms were generally clean with some guests appreciating the smell of clean laundry and the provisions of toiletries. However, there were occasional comments about the need for more thorough cleaning practices and an adequate supply of towels. A few issues with cleanliness and room upkeep were noted, but these instances seemed to be exceptions rather than the norm.
Overall, guests found the rooms to be beautiful, spacious and well-equipped for a comfortable stay. The highlight for many was the large jacuzzi tubs and showers, contributing to a pleasant and relaxing experience.
Beds
The beds at Inn of the Dove Cherry Hill - Philadelphia receive mixed reviews from guests. Many appreciated the size and sturdiness of the beds, noting that the king-size beds and the large round bed, in particular, provide ample space. Some guests found the mattresses to be very comfortable, offering a good night's sleep. However, a significant number of guests reported various issues such as uncomfortable and sinking mattresses, unpleasant odors from pillows and concerns about cleanliness, including stains and hairs on the bedding. These negative remarks suggest a need for improved bed maintenance and hygiene standards to meet guest expectations fully.
Cleanliness
Inn of the Dove Cherry Hill - Philadelphia has received mixed feedback regarding cleanliness from its guests. Some reviewers highlighted that the bathroom was clean and the overall property maintained a commendable level of cleanliness. Positive comments noted the hotel as a very clean and comfortable place with cleanliness described as great and efficient and the property itself appearing nice and clean.
However, many guests pointed out significant concerns. A number of reviews mentioned that rooms were dirty with issues such as mold in the showers, hair in the hot tub and dirt and dead bugs on the floor. Problems with ants and other insects, including in the bathtub and shower, were also noted, along with comments about rooms smelling musty or of cigarettes. Some guests found sheets and pillowcases stained and reported that carpets needed cleaning or replacing due to a mildew smell.
Overall, while some guests appreciated the clean facilities and recent remodeling, there was a consensus that room cleanliness was inconsistent with several pointing out specific shortcomings that could be improved.
Staff
The experience with staff at the Inn of the Dove Cherry Hill - Philadelphia seems to be quite mixed based on guest reviews. On one hand, several guests appreciated the friendly, helpful and extremely courteous nature of some staff members. Specific instances highlight the staff going above and beyond to ensure safety and comfort with a few individuals taking extra steps like fixing room amenities and maintaining a pleasant demeanor during both check-in and checkout.
However, there are also multiple reports of rude and unprofessional behavior, including instances where staff were unpleasant from the moment guests arrived. Some reviews mention management and front desk personnel being particularly unwelcoming and even mean and there were troubling situations where room keys were mishandled. Despite these negative experiences, those who encountered friendly and supportive staff had a significantly positive stay, suggesting inconsistency in service quality at this establishment.
Rooms with Fireplace
Guests at the Inn of the Dove Cherry Hill - Philadelphia had mixed experiences with the fireplace in their rooms. Many appreciated the fireplace as a feature, mentioning that it was a highlight and that it added a cozy touch to their stay. Some guests specifically noted enjoying the fireplace and the overall shower setup. Additionally, the appealing room decor, which included the fireplace, was liked by some visitors. However, several guests encountered issues such as having to pay extra to use the fireplace or finding that necessary items like logs or Duraflame were not included. Furthermore, a few raised concerns about malfunctioning fireplaces and unsettling noises emanating from them, which detracted from the overall experience.
No, Inn of the Dove Cherry Hill - Philadelphia doesn't have any pool.
No, a spa isn't available at Inn of the Dove Cherry Hill - Philadelphia.
No, Inn of the Dove Cherry Hill - Philadelphia doesn't allow dogs.
Yes, parking facilities are available at Inn of the Dove Cherry Hill - Philadelphia.
No, Inn of the Dove Cherry Hill - Philadelphia doesn't have a gym.