Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsVictoria Deluxe Hotel in Chernivtsi stands out as a prime accommodation choice due to its exceptional location, stylish design and modern amenities. Positioned in the heart of the city, guests find it incredibly convenient with easy pedestrian access to major attractions and the quiet retreat of its courtyard. This central location, coupled with beautiful interiors and practical amenities like private parking, makes it ideal for both leisure and business travelers.
The hotel’s breakfast and dinner offerings are highly praised for their delicious taste and presentation. Guests particularly enjoy the wide selection and quality of breakfast, despite it not being included in the room rate. While breakfast is a delight, some guests experience slow service which slightly dampens the experience. Dinner is similarly acclaimed for its excellent dishes and pleasant ambiance boosted by live music, although slow service and higher than expected prices are noted areas for improvement.
The rooms at Victoria Deluxe Hotel are a highlight, known for their modern comfort and stylish elegance. Spacious, clean and well-furnished, the rooms offer a cozy atmosphere with high ceilings, large windows and luxurious bathrooms. Comfortable beds and attentive daily cleaning service contribute to a restful and enjoyable stay. Some minor soundproofing issues are mentioned, but the overall positive feedback emphasizes the hotel's fresh and inviting decor.
Cleanliness is another strong suit of the hotel with guests frequently commending the spotless condition of both the rooms and common areas. The cleaning staff’s diligent work ensures a tidy and welcoming environment, even though minor areas such as the restaurant terrace could see some improvement.
The staff's professionalism and friendliness significantly enhance the guest experience. The reception and restaurant teams are notably helpful and courteous, going out of their way to assist guests. While some dining service staff may occasionally lack efficiency, the overall dedication to guest satisfaction is evident.
Parking at the hotel is convenient and free, though the limited spaces and tight fit can present challenges, especially during busy times. Despite these issues, the availability of surveillance-monitored parking is a valued benefit.
Comfortable beds contribute positively to the guest experience with many describing the mattresses as firm and cozy for a restful sleep. While most feedback on the bed quality is positive, there are occasional mentions of discomfort with extra beds.
Victoria Deluxe Hotel is also pet-friendly, attracting guests traveling with their pets thanks to its welcoming policy. Despite the additional fee for cats and the deposit requirement, many pet owners appreciate the care and attention given to their furry companions.
Overall, Victoria Deluxe Hotel offers a stylish, comfortable and centrally located stay in Chernivtsi, earning high recommendations from its guests. Show more
Read review summaries for all categories
Categories
Dog Friendly Homestay
Pets are allowed at this property upon request. Information indicates that additional charges for bringing pets may be applicable.
Homestay with EV Charging Stations
This hotel provides an electric vehicle charging station and private parking for guests.
Homestay with Parking
EV charging stations
Room Types
King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Twin RoomOffering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.
Deluxe Queen RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
King SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.
Single RoomOffering free toiletries and bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view.
Deluxe Quadruple RoomFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.
Presidential SuiteThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Guest Reviews
Location
Victoria Deluxe Hotel boasts an exceptional location, making it a prime choice for visitors to Chernivtsi. Positioned right in the heart of the city, the hotel offers unparalleled convenience with its proximity to the central pedestrian street and major spots, including Olha Kobylianska Street. Guests frequently enjoy the quiet courtyard setting, which provides a peaceful retreat despite being situated in the bustling downtown area. The hotel’s central location allows for easy and comfortable pedestrian access to various attractions and amenities within walking distance. Adding to the appeal, the property features beautiful, stylish interiors and practical amenities such as private parking. Whether traveling for leisure or business, guests find the central location both practical and delightful, ensuring a pleasant stay in Chernivtsi.
Breakfast
Victoria Deluxe Hotel offers a highly praised breakfast experience known for its delicious taste and wide selection. Guests rave about the exquisite taste and presentation of the dishes, highlighting them as a delightful start to their day. However, while the breakfast quality is impressive, it is not included in the room rate, a fact that has left many guests wishing it were part of the package.
Ordering breakfast separately means that guests can enjoy restaurant-quality meals, but they might have to endure long wait times, as quick service seems an issue. Breakfast is available from 8:00 to 12:00, adding convenience for late risers.
Though some guests have had issues with service speed and availability, including a lack of prompt waiter service and uncleaned dining areas, the positive remarks about taste and variety largely overshadow these concerns. Families appreciated special touches like tailored breakfast options for children.
Overall, while the high cost and separate ordering process might deter some, the taste and quality of Victoria Deluxe Hotel's breakfast make it a notable feature of their stay.
Dinner
The dinner experience at Victoria Deluxe Hotel is defined by its consistently delicious and aesthetically presented dishes. Many guests have praised the food, describing it as excellent, tasty and a highlight of their stay. The ambiance of the restaurant is elevated by live music in the evenings, enhancing the dining experience.
However, there are some areas for improvement. Service speed has been notably slow with some guests waiting over an hour for their meals. Additionally, the prices at the restaurant are higher than expected for the region, which has deterred some diners. Specific instances of unsatisfactory service, such as not receiving orders at all and excessively long preparation times, have been mentioned.
While the culinary offerings are commendable, the overall dining experience could benefit from quicker service and more reasonable pricing.
Rooms
Victoria Deluxe Hotel offers an impressive blend of modern comfort and stylish elegance, making it a standout option for accommodation. The rooms are consistently praised for their spaciousness and cleanliness, featuring a cozy and contemporary design that puts guests at ease. High ceilings and large windows add to the roominess and the elegant furnishings are complemented by a variety of amenities to ensure a comfortable stay.
The hotel rooms are well-equipped with necessities, including toothbrushes, quality plumbing and even safes. Bathrooms are luxurious, often described as having extensive lighting options, quality fixtures and thoughtful touches such as dental and cosmetic sets. The daily cleaning service ensures that the rooms remain tidy and inviting throughout one's stay.
The beds are frequently mentioned for their comfort, contributing to a restful night's sleep. Guests appreciate the stylish décor and the modern renovations that add a fresh feel to the hotel. Special features like spacious showers and comfortable pillows enhance the overall comfort.
Despite a few comments about soundproofing, the overwhelming feedback highlights the hotel's beautiful and new interiors, making it a photogenic haven, especially appealing to travelers fond of capturing their stay on social media. The hotel also seems to take pride in its clean and well-maintained premises, providing an all-around pleasant atmosphere.
Located almost in the city center, the Victoria Deluxe Hotel stands out with its stylish design and modern amenities, making it a highly recommended choice for a comfortable and aesthetically pleasing stay.
Beds
At the Victoria Deluxe Hotel, guests consistently praised the beds as being extremely comfortable, often describing them as large and spacious. Visitors frequently highlighted the beds' comfort with phrases such as "comfortable beds," "big comfortable bed," and "beds are very comfortable" being recurrent. The mattresses were specifically noted for their firmness and comfort with several guests appreciating the firm yet comfortable nature of the mattresses, making sleep feel "like on a cloud." Pillows also received positive remarks, complementing the overall sleep experience. While most reviews reflected satisfaction with the bed and bedding, there were occasional mentions of discomfort, particularly regarding extra beds and the combined blanket and pillows. Overall, the sleeping arrangements at Victoria Deluxe Hotel appear to contribute positively to guests' experiences, making it a notable feature of their stay.
Cleanliness
Victoria Deluxe Hotel has earned high praise for its exceptional cleanliness from numerous guests. The hotel's spotless condition is frequently highlighted with several reviewers noting that everything is perfectly clean and in pristine condition. The rooms, described often as clean, tidy, cozy and well-kept, offer all the necessary amenities, while daily housekeeping maintains their immaculate state. Guests also commend the overall cleanliness of the hotel, including common areas and the shower rooms.
Furthermore, the friendly and efficient staff contribute to the hotel's high standards of cleanliness. The cleaning staff receives special mention for their diligent work, ensuring that the rooms are regularly cleaned with towels changed and trash collected daily. The hotel's cleanliness is complemented by its new and well-maintained facilities, enhancing the overall guest experience.
However, there are minor areas for improvement, such as occasional remarks about the restaurant terrace being slightly dirty in the morning and a few instances of poorly ironed bedding. Despite these small issues, the consistent emphasis on cleanliness and the welcoming atmosphere make the Victoria Deluxe Hotel a highly recommended choice for travelers seeking a meticulously clean and comfortable stay.
Staff
The Victoria Deluxe Hotel is consistently praised for its outstanding staff, who are described as friendly, professional and attentive. Guests frequently highlight the helpfulness and responsiveness of both the reception and restaurant teams with many noting their politeness and courteous service. Personalized service with staff going out of their way to assist, is a standout feature and administrators are often commended for their proactive support and ability to resolve issues efficiently.
Notably, the hotel exceeds expectations with its warm and welcoming atmosphere, as staff members greet guests warmly and ensure their requests are promptly met, contributing to an overall comfortable stay. The staff’s ability to communicate effectively in English is appreciated and their proactive approach, such as contacting guests to return forgotten items, earns high marks.
However, some reviews indicate areas for improvement, especially in the dining service where waiters are perceived as slow and unapproachable. A few guests mentioned unprofessional and indifferent attitudes, particularly among certain dining staff, which detracted from an otherwise positive experience. Despite these occasional shortcomings, the dedication to maintaining a high level of service and ensuring guest satisfaction is evident among the majority of the hotel team.
Parking
Victoria Deluxe Hotel offers a range of parking options that, while convenient and free, present some challenges. Guests appreciate the availability of high-quality parking near the hotel and the option of private, surveillance-monitored parking in a central location. However, the limited number of spaces and the tight fit can make parking difficult, especially when the on-site restaurant is busy. Some found the parking lot to be distant and in less favorable conditions, yet acceptable. There are two gravel-covered lots, but many guests report insufficient spaces, advocating for a more organized and expanded parking area. The hotel does not offer charging facilities for electric cars and there is no ramp at the entrance. Despite these issues, free parking without prior reservation is a notable convenience for many.
Dog Friendly
Victoria Deluxe Hotel is a welcoming destination for travelers with pets, offering a range of amenities and services to ensure a comfortable stay for both owners and their furry companions. Pets are allowed and guests can bring their dogs or even cats, although there is an additional fee for cats. The hotel's pet-friendly policy extends to small dogs, which many guests found very pleasing. A notable point is the deposit required for pets, which some guests felt indicated a lack of trust. Despite this, the ability to stay with pets, coupled with the evident attention and care given to dogs, makes the hotel a favored choice for pet owners. Pets reportedly receive a lot of attention, making them happy and reluctant to leave, highlighting the hotel's dedication to providing a pet-friendly environment.
No, Victoria Deluxe Hotel doesn't have any pool.
No, a spa isn't available at Victoria Deluxe Hotel.
Yes, Victoria Deluxe Hotel welcomes dogs.
Yes, parking facilities are available at Victoria Deluxe Hotel.