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Summary of reviews'Chernivtsi Arbat' receives high praise for its strategic location, cleanliness, breakfast offerings, room comfort and friendly staff, making it a recommended choice for travelers visiting Chernivtsi.
The hotel's central but quiet location appeals to various types of travelers, offering easy access to the city center, amenities like stores and dining options and convenient parking facilities. Despite mixed feelings about the walking distance from the center, its proximity to essential services and public transportation adds to the appeal.
Breakfast at Chernivtsi Arbat is noted for its taste and affordability, especially the popular cottage cheese pancakes. Although the variety is somewhat limited and not always included in the room price, guests generally find it satisfying and a good value.
Room cleanliness is consistently highlighted with modern designs, comfortable beds and stylish interiors. Larger rooms, such as the family suites, receive special mentions for their spaciousness. While standard rooms are smaller and sometimes lack basic amenities, the overall maintenance and comfort make them a solid, if occasionally cramped, option.
Exceptional cleanliness extends throughout the hotel with spotless rooms and communal areas providing a comfortable environment. Minor cleaning oversights are rare and do not significantly detract from the positive experience.
The helpful and courteous staff add to the hotel's charm, frequently going out of their way to assist guests, making their stay pleasant. Though isolated incidents of untrained or inattentive service occur, the general consensus is that the staff's professionalism and friendliness enhance the overall experience.
Free Wi-Fi quality is mixed with some guests enjoying fast and reliable connections while others face issues with speed and stability.
Family accommodations are well-regarded with clean and spacious suites offering a comfortable stay for families and even pets, despite a few additional costs for amenities like cots.
Bed quality stands out with the majority of guests finding them comfortable and clean, ensuring a restful stay.
Overall, Chernivtsi Arbat is highly recommended for its clean, comfortable and well-located accommodations, friendly staff, valuable amenities and welcoming environment for families and pets. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel offers a comfortable environment for families visiting Chernivtsi, providing essential amenities for a pleasant stay.
Cheap Hotel
Chernivtsi Arbat is a standard hotel that provides essential amenities. It is a good option for travelers seeking a budget-friendly and reliable stay.
Hotel for Honeymoon
Romantic Hotel
Room Types
Standard Double or Twin RoomThis air-conditioned room has a flat-screen satellite TV and DVD player. The private bathroom comes with a shower, hairdryer and free toiletries.
Junior SuiteThis air-conditioned junior suite features a seating area, flat-screen satellite TV and DVD player. The private bathroom comes with a shower, hairdryer and free toiletries.
Extra bed accommodation for up to 3 guests is available.
Comfort Junior SuiteThis large air-conditioned junior suite features a seating area, flat-screen satellite TV and DVD player. The private bathroom comes with a shower, hairdryer and free toiletries.
Extra bed accommodation for up to 3 guests is available.
Family SuiteThe unit has 2 beds.
Deluxe SuiteThe unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
'Chernivtsi Arbat' boasts a location that is both practical and appealing for various types of travelers. Situated close to the city center, guests can expect a walk of about 10 to 20 minutes to reach the heart of Chernivtsi, while a short 5 to 7-minute taxi ride can get you there even quicker. Despite being near a busy intersection and main roads, the area remains relatively quiet, providing a comfortable retreat.
The convenience of having amenities nearby cannot be understated. There's a store downstairs where one can purchase essentials, as well as a supermarket and a variety of dining options, including a pizzeria. For those with a vehicle, the availability of parking is a major plus. Additionally, the hotel provides easy access to public transportation and major roads for those looking to explore further.
While some guests noted that the walk to the center felt longer without a car, the hotel's proximity to useful facilities and its overall quiet and clean environment make it a solid choice for short stays, business trips or anyone looking to stay close to Chernivtsi's main attractions.
Breakfast
Chernivtsi Arbat offers a delightful breakfast experience, highly praised for both its taste and affordability. Guests rave about the delicious cottage cheese pancakes and the overall quality of the breakfast, which can be enjoyed for as little as 100-150 hryvnia. The breakfast options, which include items like omelets and porridge, are made to order, providing fresh and tasty meals quickly.
However, some reviews note that the variety could be improved with suggestions for more options such as green tea. The breakfast offerings are typically not included in the room price but can be ordered separately for a small additional fee, providing convenience for guests looking to start their day at the hotel. While the selection is limited to a few choices, guests generally find the food to be flavorful and satisfying.
Despite occasional issues, like unavailability on certain days due to staff shortages, the overall consensus is that Chernivtsi Arbat offers a satisfying and economical breakfast experience with particular highlights being the cottage cheese pancakes and the reasonably priced menu.
Rooms
The rooms at Chernivtsi Arbat boast several positive attributes according to guest reviews. Visitors frequently highlight the cleanliness of the rooms, which are consistently described as very clean, tidy and well-maintained. Comfort is another major plus with guests appreciating comfortable beds, modern interiors, stylish designs and working air conditioners. Some rooms also feature luxurious bathrooms and spacious layouts, making them especially appealing to families or those looking for a bit more space. The breakfast offerings receive commendations for their deliciousness and the hotel itself is noted for its attractive lobby and convenient on-site shop.
However, potential guests should be aware of a few recurring issues. Many reviews mention that rooms, particularly the standard ones, are smaller than expected, sometimes described as tiny or cramped. Some standard rooms lack basic amenities such as refrigerators, tables or chairs and certain rooms reportedly have windows that don’t open or open to unappealing views. There have been complaints about stuffiness and occasional odors, as well as minor maintenance issues like broken handles or scratched walls.
Despite these concerns, the hotel’s high level of cleanliness, modern amenities and overall comfort make it a solid choice for those visiting Chernivtsi, especially if opting for larger or upgraded rooms.
Beds
The beds at Chernivtsi Arbat receive frequent praise for their comfort and cleanliness. Many guests highlight the beds as comfortable with soft pillows and adequate bedding contributing to a restful night's sleep. There are noted exceptions with a few guests finding the mattresses uncomfortable or too soft, but generally, the feedback points to well-maintained sleep accommodations. The beds are described as neither too firm nor too soft, striking a good balance for most visitors. Cleanliness is another strong point with several reviews mentioning large, clean beds. Despite a minor issue with room ventilation for some guests, the overall impression is positive, indicating that the hotel takes care to ensure its guests' comfort through its bed quality.
Cleanliness
'Chernivtsi Arbat' consistently impresses guests with its exceptional cleanliness. Reviews frequently highlight that both the hotel and rooms are very clean, neat and tidy. Visitors note the modern, fresh interior and well-maintained spaces, emphasizing the immaculately clean sheets, linens and towels. The family suite is particularly praised for its spaciousness and cleanliness. Guests appreciate the quiet atmosphere despite the hotel's proximity to a busy road, thanks to sound-insulating windows facing the inner courtyard.
The hotel staff receive frequent commendations for their friendliness and efficiency in maintaining cleanliness throughout the hotel. Housekeeping ensures rooms are spotless, contributing to a comfortable stay. Minor issues mentioned include occasional lapses with fresh smells of linens or minor oversights in cleaning details, such as hair in the shower or previous guests' trash not being removed. However, these instances are rare and do not detract significantly from the overall positive experience.
Overall, 'Chernivtsi Arbat' stands out for its meticulous standards of cleanliness, making it a highly recommended choice for travelers seeking a clean and comfortable stay.
Staff
Chernivtsi Arbat is renowned for its friendly and welcoming staff, who are often praised for their politeness and helpfulness. Guests frequently highlight the staff's readiness to provide assistance, whether it's through thoughtful gestures, accommodating late check-ins or going out of their way to explain details. The administrators and receptionists, both day and night shifts, are particularly noted for their efficiency and understanding. Many guests experience consistently excellent service, describing the team as professional, hospitable and always willing to help. Cleanliness is another praised feature, adding to the overall positive impression of the hotel.
Nevertheless, some reviews reveal areas for improvement. A few guests mention occasional inattentiveness and inefficiency from certain staff members. Additionally, there are isolated complaints about untrained serving staff and instances of rude behavior, suggesting a disparity in service quality.
Overall, the helpful and friendly attitude of the majority of the staff makes Chernivtsi Arbat a recommended destination for travelers seeking courteous and attentive service.
Wi-Fi
The Wi-Fi experience at 'Chernivtsi Arbat' seems to vary. Some guests appreciated that Wi-Fi passwords were conveniently provided in a printed format and several reported that the Wi-Fi worked well without any issues, even describing it as fast. However, others found the service lacking, citing slow speeds and weak connections, both in-room and throughout the hotel. A few found the internet insufficient for activities like Zoom calls and there were instances where the Wi-Fi was described as very poor to the point of preventing TV viewing.
Family
'Chernivtsi Arbat' is highly regarded for its family-friendly atmosphere and accommodations. Guests have praised the hotel for its very clean and spacious family suites, which are comfortable and well-suited for a family stay. The family semi-luxury rooms have received positive feedback from children, who find them really cool. Beyond the rooms, the hotel provides convenient lobby areas perfect for socializing.
The hotel is also praised for being pet-friendly, allowing families to stay with their dogs for a refundable deposit. Despite these positive aspects, there was a mention of the necessity to pay double the reservation price for a cot, which may be a consideration for potential guests. Overall, reviews suggest that 'Chernivtsi Arbat' is a great choice for families looking for a comfortable and accommodating stay.
No, Chernivtsi Arbat doesn't have any pool.
No, a spa isn't available at Chernivtsi Arbat.
No, Chernivtsi Arbat doesn't allow dogs.
No, parking facilities aren't available at Chernivtsi Arbat.