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Summary of reviewsThe Originals City, Hôtel Ascotel, Lille Est Grand Stade receives positive feedback for its strategic location, especially appealing to those attending events at the nearby Pierre Mauroy Stadium. Its proximity to the metro and peaceful setting within a university campus are highlighted as major advantages, providing both tranquility and ease of access to Lille's city center. Guests also appreciate the hotel's secured and free parking facilities, which add convenience and peace of mind for travelers with vehicles.
The staff at Hôtel Ascotel are frequently praised for their exceptional service, noted for their kindness, attentiveness, and professionalism. Their warm hospitality significantly enhances guests’ experiences, whether during reception interactions or the breakfast service. The breakfast itself is regularly commended for its quality and variety, offering fresh options and accommodating dietary needs, despite some guests finding it slightly pricey.
In terms of accommodations, guests appreciate the spaciousness and cleanliness of the rooms, though they note that certain areas such as decor and amenities could benefit from upgrades. Despite minor issues like dated furnishings and occasional disturbances, the hotel provides a satisfactory level of comfort and practicality. The peaceful atmosphere and cleanliness contribute to a pleasant stay, enhanced by the attentive staff who address any concerns promptly.
While the hotel generally meets guest expectations, there are opportunities for improvement, particularly in the bedding quality. More supportive mattresses could enhance the overall comfort of the stay. Nevertheless, the hotel remains a well-regarded choice for visitors seeking convenience, comfort, and excellent service in Lille.
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