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Summary of reviewsMercure Cherbourg Centre Port is a highly regarded hotel offering a well-rounded experience for its guests, centered around its prime location and exemplary services. Located in the heart of Cherbourg, the hotel boasts stunning views of the harbor and provides easy access to the ferry port and city center attractions, such as the Cité de la Mer and the old town. Guests find this ideal for both leisure and business travelers, enhanced by the convenience of free parking and proximity to the SNCF station.
The hotel's standout feature is its exceptional breakfast service, praised for its variety, freshness, and high-quality local ingredients, often served in-room at no additional charge. Guests enjoy a delightful combination of sweet and savory options, expertly managed by friendly and attentive staff. The restaurant also receives commendations for its quality dishes and pleasant dining environment, despite occasional service delays or limited menu variety for long-staying guests.
Room accommodations at Mercure Cherbourg Centre Port are described as spacious, modern, and comfortable, offering breathtaking views and ultra-comfortable bedding. Amenities such as tea and coffee-making facilities, high-quality bathrooms, and quiet surroundings contribute to a restful stay. Cleanliness is another much-admired aspect, with meticulous housekeeping ensuring an inviting and fresh atmosphere throughout the hotel.
Friendly and professional staff are a critical component of the positive guest experience, providing personalized and responsive service. Furthermore, the hotel ensures connectivity with excellent, reliable WiFi and offers valuable features for eco-conscious travelers, including free electric vehicle charging stations.
Overall, Mercure Cherbourg Centre Port is an impressive four-star establishment that successfully melds modern amenities with comfort and service in a fantastic location. The hotel's minor critiques do not overshadow its wide array of positive attributes, making it a top choice for travelers seeking a memorable stay in Cherbourg. Show more
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Family Friendly Hotel
This hotel is highly rated by families and is noted for its central location near the shopping center, train station, and town center. Some rooms offer views of the Bassin du Commerce.
Business Hotel
This hotel is located in the city center with views of the port, and is near the train station. It has 94 air-conditioned rooms and suites, a meeting area of 2153 sq. ft., a restaurant, a bar, a fitness center, and free parking. It also offers a business center and 4 meeting rooms.
Hotel with Parking
This hotel offers a free enclosed private car park with controlled access, available 24/7. It has 62 parking spaces and accessible parking.
EV charging stations
Accessible Hotel
This hotel is wheelchair accessible and offers 3 rooms specifically designed for people with reduced mobility. Wheelchair-accessible parking is also available on site.
Hotel with Gym
This 4-star hotel features a modern, well-equipped fitness center with cardio machines, weightlifting equipment, and a stretching area. It also offers a restaurant, bar, and free enclosed private parking, making it ideal for both business and leisure travelers seeking fitness amenities.
Hotel with EV Charging Stations
This hotel offers EV charging stations and free parking. It is located near La Cité de la Mer, making it convenient for guests interested in maritime attractions.
4-Star Hotel
Located in the city center with views of the port, this hotel features 94 air-conditioned rooms and suites. It offers a 200-m² meeting area, restaurant, bar, fitness center and free enclosed private car park. It is also a short walk from the train station and Cité de la Mer.
Room Types
Privilige Double Room with BalconyFree WiFi is provided in this room.
This room cannot accommodate an extra bed. It can only accommodate 1 baby cot on request.
Classic  Double RoomFree WiFi is provided in this room.
Please note that a baby cot/extra bed cannot be accommodated in this room. Maximum occupancy is 2.
Classic Twin RoomFree WiFi is provided in this room.
Please note that a baby cot/extra bed cannot be accommodated in this room. Maximum occupancy is 2.
Guest Reviews
8.9
Excellent
Location
Nestled in the heart of Cherbourg, the Mercure Cherbourg Centre Port stands out for its exceptional location that offers both convenience and stunning views. Situated by the harbor, this hotel provides easy access to the ferry port, making it ideal for those arriving or departing by sea. Guests can enjoy breathtaking views of the fishing port and harbor basins from the well-appointed rooms, some of which are on higher floors for an even more spectacular perspective.
The hotel's central position is perfect for exploring the vibrant city center, with a variety of dining and shopping options just a short walk away. Its proximity to the Cité de la Mer and the nearby old town further enhances guests' experiences, offering cultural attractions within easy reach. Free parking adds to the convenience for those traveling by car, while the nearby SNCF station facilitates rail connections.
Mercure Cherbourg Centre Port combines modern amenities with comfort, boasting ultra-comfortable bedding and immaculate cleanliness, ensuring a pleasant stay. The establishment is recognized for its friendly and attentive staff, who provide personalized welcomes and helpful tips for local dining options. This well-located hotel successfully blends accessibility, service, and picturesque views into an unforgettable stay in Cherbourg.
Breakfast
The breakfast experience at Mercure Cherbourg Centre Port appears to be a highlight for many guests, offering a well-rounded and satisfying start to the day. Reviews frequently praise the breakfast for its completeness, variety, and high quality, with many guests noting the delicious and varied options available. The breakfast buffet is described as having everything one could want, featuring a wide selection of local products and typical French fare, including notable delights such as local cheeses and excellent brioche. The quality of ingredients stands out, with fresh and well-stocked offerings that cater to both sweet and savory preferences.
Many appreciate the breakfasts served in-room at no extra charge, highlighting the generous and hearty nature of these offerings. The breakfast service is complimented by attentive and friendly staff who manage to keep the atmosphere pleasant. However, a few reviews mention occasional shortfalls, such as periods when restocking is slow or when the selection feels basic. Despite these minor drawbacks, the overall impression of the Mercure Cherbourg Centre Port's breakfast remains notably positive, with many guests finding it to be a standout feature of their stay.
Dinner
Visitors to Mercure Cherbourg Centre Port offer a mixed array of insights into the dining experience at the hotel. Guests praised the restaurant for providing good quality meals that are presented nicely with excellent service. Many found the dinner and breakfast to be of a high standard and plentiful, with some describing the meals as delicious and the quality to be very good. The restaurant La Passerelle receives particular acclaim for its hearty offerings and acceptable value-for-money proposition, making it an appealing choice for diners seeking quality dining at reasonable prices.
The setting of the restaurant is noted as refined, calm, and warm, ideal for couples enjoying a quiet evening meal. While the dining atmosphere is generally pleasant, some guests felt that it lacked liveliness. Others experienced minor disappointments with the limited variety in the half-board menu, finding it less suitable for extended stays. A few guests remarked on inefficiencies in service, encountering some delays during the dining experience.
Despite these few criticisms, the restaurant overall tends to deliver tasty dishes with a fair quality-price ratio, alongside great food options such as the steak frites. The excellent bar facilities complement the dining experience, offering a comprehensive menu that is both exquisite and reasonably priced. Ultimately, most guests appear to appreciate the meals at the Mercure Cherbourg Centre Port, enjoying large portions and delighting in both the breakfast and dinner offerings.
Rooms
Mercure Cherbourg Centre Port consistently impresses guests with its modern, spacious rooms that offer breathtaking views of the port and harbor. The hotel is beautifully situated in a central location, making it a convenient choice for travelers exploring Cherbourg. Guests frequently highlight the comfort and elegance of the rooms, which are well-appointed with modern furnishings and luxurious bedding. Amenities such as tea and coffee-making facilities add a touch of convenience, while the functionality of the rooms, including separate toilets and high-quality bathrooms, is appreciated. The hotel maintains high standards of cleanliness and offers a quiet and peaceful environment, with minimal noise from neighbors or elevators. The standout feature for many is the stunning view from the rooms, enhanced by large windows and some even featuring balconies or terraces. Friendly staff and secure parking add to the overall positive experience at this delightful harbor-side hotel.
Beds
Guests at the Mercure Cherbourg Centre Port consistently praise the hotel's exceptional bedding. Reviews highlight the very comfortable beds, often describing them as luxurious and ultra-comfortable. The quality of the pillows and the softness of the duvets are frequently mentioned as excellent features that enhance the sleeping experience. Many guests have enjoyed a great night's sleep, emphasizing the comfort and top-notch quality of the bedding. Whether in a standard room or a spacious one, the beds are noted for their comfort and ability to offer a restful stay, further complemented by the hotel’s convenient location near the ferry port. Such attention to comfort in their sleeping arrangements makes the Mercure Cherbourg Centre Port a favorite stopover for travelers seeking relaxation in a beautiful setting.
Cleanliness
Mercure Cherbourg Centre Port is highly praised for its impressive cleanliness, contributing to a pleasant stay for guests in this modern, well-equipped establishment. Visitors frequently highlight the spotlessly clean rooms and shared spaces, reflecting meticulous housekeeping standards. The hotel is described as very clean, comfortable, and inviting, with an ambiance that is both modern and fresh. Guests appreciate the attention to detail in room upkeep, ensuring a tidy and well-maintained environment. Despite isolated feedback about occasional lapses in housekeeping, the overall cleanliness of the hotel is commended, alongside the friendly and attentive staff. The combination of cleanliness, comfort, and modern amenities, along with a central location, makes this hotel a desirable choice for travelers seeking a peaceful and relaxing stay.
Staff
The staff at Mercure Cherbourg Centre Port consistently receive high praise for their friendly and helpful demeanor, creating a warm and welcoming atmosphere that guests appreciate throughout their stay. Many reviews highlight the staff's attentiveness and professionalism, noting their ability to cater to guests' wishes with kindness and efficiency. The reception team is especially commended for their welcoming nature, providing guests with exceptional responsiveness and assistance. While some mention occasional inexperience among a few staff members, the overall impression remains positive, with many guests lauding the superb and smiling service. The restaurant staff, despite some minor confusion, are still recognized for their attentiveness. Overall, the hotel staff's dedication to providing excellent hospitality contributes greatly to an enjoyable guest experience.
Wi-Fi
Visitors to the Mercure Cherbourg Centre Port can generally expect a positive experience when it comes to their internet needs. The hotel provides free WiFi that is described as excellent, strong, and reliable. Guests frequently mention its great and well-functioning nature, highlighting that it meets expectations for quality connectivity. This assures travelers that they can stay connected during their stay without any hassle, making it an added advantage for business travelers and holidaymakers alike.
Parking
The Mercure Cherbourg Centre Port certainly impresses when it comes to parking facilities. Guests consistently highlight the convenience of having free and secure parking directly on the hotel premises. With spacious and ample parking options, visitors can effortlessly find a spot, ensuring peace of mind with monitored and secure facilities. The added bonus of private parking at no additional cost, even on the day of departure, is a standout feature. Particularly notable is the presence of two electric car charging stations, accommodating eco-conscious travelers. The parking is not just practical but also a key advantage for those driving high-roof camper vans or other large vehicles. The hotel’s location, offering excellent value for money, combines well with its convenient parking, making the stay even more appealing. In summary, Mercure Cherbourg Centre Port offers an exceptional parking experience that enhances the overall comfort and ease of a stay in this charming part of town.
EV charging stations
The Mercure Cherbourg Centre Port hotel features convenient electric vehicle charging facilities that enhance the stay for environmentally conscious travelers. Guests appreciate the availability of Tesla-specific chargers on-site, which add value to the overall experience by offering free charging options with Mennekes plugs. Despite isolated reports of certain stations being out of service, these charging amenities remain a noteworthy benefit, especially when considering the limited availability of such stations throughout the city. The hotel's private parking includes access to these charging points, and visitors have praised the staff for their kindness and responsiveness in handling requests for bike parking and electric bike charging. Such thoughtful provisions have been acknowledged as a significant advantage, ensuring guests can seamlessly enjoy local attractions like the fireworks without concern for vehicle charging logistics.
4 Star
Mercure Cherbourg Centre Port stands out as an impressive four-star establishment in the heart of Cherbourg. Guests appreciate its modern and new facilities, which live up to its reputation as a flagship hotel by Mercure. The hotel's location is particularly advantageous, providing easy access to the ferry and making it an excellent choice for travelers exploring the area. While the overall experience is described as perfect and impeccable, a minor point of critique is the difficulty in catering to vegetarian meals, which is somewhat surprising for a hotel of this caliber. However, choosing Mercure is generally seen as a reliable option, ensuring a satisfying stay without disappointment.
No, Mercure Cherbourg Centre Port doesn't have any pool.
No, a spa isn't available at Mercure Cherbourg Centre Port.
No, Mercure Cherbourg Centre Port doesn't allow dogs.
Yes, parking facilities are available at Mercure Cherbourg Centre Port.