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Summary of reviewsēRYA by SURIA Cherating is praised for its exceptional beachfront location, offering guests stunning sea views and a tranquil atmosphere perfect for unwinding. The proximity to essential amenities and business centers adds to its convenience, making it a versatile destination for both leisure and business travelers. Guests particularly appreciate the serene environment, ample parking and the engaging activities available, making it a well-rounded choice for relaxation and recreation.
The staff at the hotel receive positive remarks for their friendliness and helpfulness, creating a welcoming and accommodating atmosphere. Polite and courteous, the reception and front office teams, in particular, are noted for their pleasant demeanor. While there are occasional comments about understaffing and slow service, overall, the hospitality enhances the guest experience.
Families find the hotel favorable due to its family-friendly amenities and a variety of activities that cater to all ages. Comfortable rooms designed to accommodate families, a relaxed pool area and entertainment options like ping pong and board games ensure a pleasant stay for those traveling with children.
The breakfast offerings, however, receive mixed reviews. While local flavors like nasi lemak and nasi goreng are appreciated, guests frequently mention a limited variety and insufficient food options during peak times. Despite the cordial and efficient staff, there's a call for better maintenance and a more extensive selection to meet guests' expectations.
Feedback about the rooms is varied. Guests appreciate their spaciousness, comfortable beds and effective air conditioning, particularly in sea-view rooms. However, there's a clear consensus that the rooms and facilities need significant refurbishment. Issues like outdated furniture, inconsistent cleanliness and maintenance problems detract from the overall experience with some rooms suffering from dust, stains and even pests.
Cleanliness is another area highlighted for improvement. While some rooms are clean and tidy, many guests report issues such as dirty floors, unclean bathrooms and moldy smells. The hotel's facilities also need renovation with common complaints about stained amenities, poor water pressure and outdated decor.
Guests also note that the free WiFi and mobile network signal are often unreliable, making it difficult to stay connected. Enhancements in these areas, along with updates to in-room amenities like TV sets, are suggested to improve the guest experience.
The beach itself is a significant draw, described as beautiful and secluded with clean waters and sandy expanses. However, some guests point out that the rocky areas and strong waves make it less suitable for swimming. Construction noise from nearby breakwater projects occasionally disrupts the otherwise serene setting.
In summary, ēRYA by SURIA Cherating offers a strategic and picturesque seaside escape with friendly staff and a family-friendly atmosphere. While the location and hospitality are commendable, improvements in room maintenance, cleanliness, breakfast variety and connectivity are necessary to fully meet guest expectations. Show more
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Resort near The Beach
This beachfront resort in Cherating offers a private beach, an infinity pool, and spa services. It is known for its luxurious amenities and is a popular choice for those seeking a relaxing beach getaway. The resort provides breakfast, lunch, and dinner with pool views.
Resort for Honeymoon
Located in Cherating, this resort offers a tranquil escape with comfortable accommodations. Its proximity to the beach and serene environment make it suitable for couples.
Family Friendly Resort
While specific family-friendly features are not mentioned, resorts in Cherating often cater to families with beach access and various recreational activities.
Resort with Parking
Being a resort, it is almost certain to provide parking facilities. Beach resorts usually offer ample parking due to their location.
Cheap Resort
Located in Cherating, this resort offers a beachfront experience at a potentially affordable price, making it ideal for budget-conscious travelers seeking a coastal getaway.
3-Star Resort
This resort offers a beachfront location and a range of amenities, including a swimming pool and on-site dining. Its serene environment and recreational facilities make it suitable for leisure travelers seeking relaxation.
Beachfront Resort
Resort with Free Wi-Fi
Accessible Resort
Room Types
Deluxe Garden Twin BedThis air-conditioned deluxe twin room opens up to views of the garden. It is fitted with with a satellite TV, a mini fridge and tea/coffee making facilities. The en suite bathroom includes shower facilities.
Deluxe Seafront Twin BedRoom offers views of the South China Sea.
Double Room with TerraceThis air-conditioned superior room opens up to views of the sea. It is fitted with with a satellite TV, a mini fridge and tea/coffee making facilities. The en suite bathroom includes shower facilities.
Family RoomThis spacious air-conditioned family room opens up to views of the sea. It is fitted with with a satellite TV, a mini fridge and tea/coffee making facilities. The en suite bathroom includes shower facilities.
Deluxe Triple Room with Sea ViewThis air-conditioned triple room opens up to views of the sea view. It is fitted with with a satellite TV, a mini fridge and tea/coffee making facilities. The en suite bathroom includes shower facilities.
Quadruple Room with TerraceThis air-conditioned quadruple room features a private balcony that opens up to views of the garden. It is fitted with with a satellite TV, a mini fridge and tea/coffee making facilities. The en suite bathroom includes shower facilities.
SuiteThis spacious air-conditioned suite opens up to views of the sea. The seating area is fitted with with a satellite TV, sofa and a desk. The en suite bathroom includes shower facilities.
Deluxe Double Room with Sea ViewThis air-conditioned twin room features a private balcony that opens up to views of the sea. The seating area is fitted with with a satellite TV, sofa and a desk. The en suite bathroom includes shower facilities.
Deluxe Double RoomThis double room offers air conditioning, a TV and garden views. The unit has 1 bed.
Guest Reviews
6.6
Rated
Location
ēRYA by SURIA Cherating boasts an exceptional location that offers its guests the perfect seaside escape. Nestled right next to the beach, the hotel is lauded for its scenic surroundings and tranquil atmosphere. The proximity to the ocean provides guests with easy beach access, making it a prime spot for those who enjoy sea views and the serene sounds of waves.
The hotel's beachfront location ensures that guests have a picturesque view right from their rooms, enhancing the overall relaxing experience. The site offers privacy and seclusion, away from the bustling crowds, allowing for a more intimate connection with nature.
Convenience is also key, as the hotel is strategically situated near essential amenities such as seafood restaurants, stalls, petrol stations, clinics and pharmacies. For those traveling for business, the hotel is conveniently located near training centers, as well as the Terengganu area, making it a suitable choice for a diverse range of visitors.
The hotel’s peaceful location further benefits from being slightly removed from the main road, thus avoiding vehicle noise and pollution, enhancing the overall serene environment. Additionally, amenities like ample parking, a swimming pool with a sea view and engaging activities available at the lobby make it a well-rounded choice for both relaxation and recreation.
Guests consistently praise the beauty of the location, describing it as perfect, strategic and superb, further solidifying ēRYA by SURIA Cherating as a top choice for travelers looking to unwind by the beach while enjoying necessary conveniences.
Breakfast
Guests of ēRYA by SURIA Cherating have mixed feelings about the breakfast offerings at the resort. The general consensus suggests a need for improvement with frequent mentions of limited variety and insufficient food options during peak times. Some guests also encountered issues with food not being replenished quickly enough and breakfast items running out early.
Despite these shortcomings, many guests appreciated the local flavors, describing dishes like nasi lemak and nasi goreng as delicious. The traditional Malay food offerings also received favorable mentions. While some found the breakfast satisfactory and worth the price, others felt it fell short of their expectations, especially for a resort of this standing.
In terms of service, several reviews called for better maintenance and cleanliness and highlighted a need for more variety and larger quantities to cater to all guests. The staff, however, received commendations for their friendliness and efficiency.
For diners who enjoy a simple breakfast with local flavors and are not seeking an extensive buffet spread, the breakfast at ēRYA by SURIA Cherating can be satisfying. However, for those expecting a broader and more international selection, the resort's breakfast may not fully meet expectations.
Rooms
The rooms at ēRYA by SURIA Cherating have garnered a mixed array of feedback. On the positive side, guests often highlight the spaciousness and the comfort of the beds, along with the effectiveness of the air conditioning, which ensures a cool environment. The rooms with sea views are particularly appreciated for their beautiful outlook and overall, some guests find the rooms and toilets to be clean and satisfactory.
However, several areas require improvement. Numerous reviews mention that the rooms look old and run-down with outdated furniture and facilities in need of renovation. Cleanliness is inconsistent with some rooms being clean while others suffer from issues such as dust, stains and even cockroaches. Bathrooms are frequently cited as not being properly clean with additional issues like low water pressure, broken equipment and rotten doors. The general maintenance is lacking with problems such as leaking pipes, dim lighting, musty smells and difficult-to-operate door locks being commonly reported. Some guests have also pointed out that the room prices do not seem justified given the room conditions.
In summary, while the hotel offers some spacious and comfortable rooms, it is clear that a significant refurbishment and improvement in cleanliness and maintenance are necessary to meet guest expectations fully.
Beds
Guest reviews of 'ēRYA by SURIA Cherating' paint a mixed picture concerning the beds in the hotel. Many visitors found the beds comfortable, attributing a decent night's sleep to these accommodations. Phrases like "comfortable," "the bed also comfortable," and "nice bed" were recurring, offering some reassurance about the general state of the sleeping arrangements.
However, it's clear that experiences varied widely. Several reviews critiqued the beds for being uncomfortable with comments such as "not comfortable" and "the bed was hard" indicating that not all beds met guests' expectations. Issues with bed cleanliness and maintenance were noted frequently; several reviewers pointed out dirty or stained bedsheets, unpleasant odors and even bed bugs, highlighting concerns with hygiene.
The condition of the bedding and associated items like pillows and duvets also received mixed feedback. While some guests appreciated the "nice pillow," others felt that the comforter was too thin and the overall bedding quality could be improved.
In summary, while some guests found the sleeping amenities at the hotel satisfactory or even nice, others reported significant issues with bed comfort and cleanliness, suggesting room for improvement in these areas.
Cleanliness
The guest reviews of ēRYA by SURIA Cherating highlight several issues regarding the cleanliness and maintenance of the hotel. While some guests mentioned that their rooms were clean, many others pointed out recurring problems such as dirty floors, unclean bathrooms and dusty surfaces. Specific cleanliness concerns include cockroaches in the shower, leaking air conditioners and slow toilet water flow. Moldy smells and stained amenities also detracted from the overall experience.
Additionally, the hotel's facilities and decor seem to be outdated and in need of renovation with examples of dirty windows, glass panels and stairwells, as well as dusty towels and bed linens. Maintenance issues like clogged shower drains and poor water pressure were also commonly mentioned.
Despite some acknowledgments of clean and tidy rooms, the overall consensus suggests that cleanliness and facility upkeep require significant improvement. These aspects can significantly impact guests’ comfort and satisfaction, making it crucial for the hotel management to address these concerns promptly.
Staff
The reviews at ēRYA by SURIA Cherating paint a largely positive picture of the hotel's staff. Guests consistently highlight the helpfulness and friendliness of the staff, emphasizing that they are responsive and welcoming. Many reviews specifically mention the polite and courteous demeanor of the team with particular praise directed at the reception and front office staff for their pleasant and cooperative nature.
However, there are occasional remarks about a lack of room service and general understaffing, which may affect certain guests' experiences. Some reviews note an absence of kitchen and swimming pool staff, as well as instances of slow customer service. Despite these minor drawbacks, the overwhelming sentiment is one of satisfaction, especially with the attentiveness and understanding nature of the staff.
Overall, the hospitality at ēRYA by SURIA Cherating is appreciated with the staff's good-natured and trustworthy service creating a welcoming atmosphere for guests.
Wi-Fi
Guests of ēRYA by SURIA Cherating have noted that while the hotel boasts friendly and understanding staff who are always ready to assist, the internet connectivity leaves much to be desired. The WiFi is often unavailable or slow with several guests experiencing frequent disconnections during their stay. Additionally, poor mobile network signal compounds the issue, making it difficult for guests to stay connected. Moreover, the rooms and amenities, including outdated TV sets, could benefit from some updates to enhance the overall guest experience.
Beach
ēRYA by SURIA Cherating entices guests with its prime beachfront location, offering an array of scenic and serene beach views right next to the ocean. The beach itself is described as beautiful and secluded, providing a peaceful retreat for relaxation. With sandy expanses and clean water, the setting is ideal for those looking to enjoy the soothing sounds of the waves and the tranquil coastal ambiance. The hotel also boasts rooms with ocean views, allowing for an immersive seaside experience.
However, prospective swimmers should note that this beach has rocky areas and strong waves, making it less suitable for swimming. While some reviewers appreciated the picturesque scenery and cleanliness of the beach, others pointed out the presence of boulders, stones and a steep incline, which could hinder beach activities. Additionally, some disruptions from nearby breakwater construction were mentioned.
Overall, ēRYA by SURIA Cherating offers a charming beachfront escape with splendid views and a relaxing atmosphere, although potential drawbacks such as rocky shores and construction noise should be considered.
Family
ēRYA by SURIA Cherating is an ideal destination for families seeking a relaxed and enjoyable vacation. The hotel offers a range of family-friendly amenities and activities, making it a comfortable choice for those traveling with children. Guests appreciate the hotel's family atmosphere and the convenience of a relax area by the pool, which is perfect for unwinding together.
Activity options include ping pong tables and board games, providing opportunities for family bonding and entertainment. The hotel staff are noted for their handling and attentiveness, contributing to a welcoming environment for all ages. With rooms designed to accommodate families comfortably, ēRYA by SURIA Cherating ensures a pleasant stay for those looking to enjoy a family vacation at an affordable place.
3 Star
ēRYA by SURIA Cherating is a hotel that aligns to an average three-star rating. It offers standard hotel amenities and satisfactory three-star service, making it a comfortable and acceptable choice for those on a budget. The air-conditioned rooms provide a welcome reprieve from the tropical heat. However, some guests feel that certain aspects, particularly breakfast, do not meet typical three-star standards. Feedback about the hotel's value varies with some finding it quite good, while others felt it fell short of three-star quality. Overall, it is seen as reasonable for its category, though there are mixed feelings about whether it truly meets the expectations of a three-star establishment.
Beachfront
ēRYA by SURIA Cherating boasts a prime location right next to the beach, offering guests a private and scenic beachfront experience. Positioned beside the coastline, the hotel not only provides direct beach access but also features a pool situated close to the ocean. This beachfront property allows for picturesque views and an intimate connection with the sea. While some facilities have seen better days, the overall setting remains a strong attraction for visitors seeking a serene and scenic beachside retreat.
No, ēRYA by SURIA Cherating doesn't have any pool.
No, a spa isn't available at ēRYA by SURIA Cherating.
No, ēRYA by SURIA Cherating doesn't allow dogs.
Yes, parking facilities are available at ēRYA by SURIA Cherating.