Ascott Raffles City Chengdu
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Summary of reviewsAscott Raffles City Chengdu enjoys a prime location in a lively part of the city, making it highly appealing to both tourists and business travelers. The convenience of being near a major subway station provides easy access to all of Chengdu. Guests appreciate the direct access to the Raffles City Shopping Mall from the hotel lobby, offering an array of shopping and dining options. The vibrant Yu Lin neighborhood adds to the hotel's appeal with its local attractions, bars, and diverse culinary scene. Although slightly situated away from the core city center, the proximity to public transportation makes it a gateway for exploring Chengdu.
The breakfast experience at the hotel is well-received, offering a satisfying mix of Chinese and Western cuisine. Guests enjoy the variety of options, ranging from local specialties to international favorites like toast and eggs. The breakfast is praised for its quality and pleasant presentation, complemented by attentive and friendly staff.
Guests are equally impressed by the accommodations, noting the spaciousness and comprehensive amenities in each room. Features such as washing machines, dryers, kitchenettes, and microwaves create a home-like and comfortable environment. The two-bedroom suites, in particular, are ideal for families or friends traveling together, and many rooms offer panoramic city views that enhance the stay. The combination of efficient service, excellent facilities, and a rich breakfast contributes to a delightful experience.
Ascott Raffles City Chengdu also consistently receives commendations for its cleanliness. Guests note the thoroughness of the daily housekeeping services and appreciate the pleasant scent of cleaning products provided. The professional and friendly approach of the staff, particularly in housekeeping, significantly enhances guests' perceptions of cleanliness.
The staff at the hotel are praised for their professionalism and friendliness. The team, especially those at the front desk and restaurant, are described as welcoming and attentive. Despite occasional language barriers, efforts are made to communicate effectively, ensuring a pleasant and accommodating guest experience.
Overall, Ascott Raffles City Chengdu offers a welcoming, comfortable, and luxurious retreat, suitable for both short and extended stays, with staff dedicated to ensuring a memorable visit.
Categories
The breakfast experience at the hotel is well-received, offering a satisfying mix of Chinese and Western cuisine. Guests enjoy the variety of options, ranging from local specialties to international favorites like toast and eggs. The breakfast is praised for its quality and pleasant presentation, complemented by attentive and friendly staff.
Guests are equally impressed by the accommodations, noting the spaciousness and comprehensive amenities in each room. Features such as washing machines, dryers, kitchenettes, and microwaves create a home-like and comfortable environment. The two-bedroom suites, in particular, are ideal for families or friends traveling together, and many rooms offer panoramic city views that enhance the stay. The combination of efficient service, excellent facilities, and a rich breakfast contributes to a delightful experience.
Ascott Raffles City Chengdu also consistently receives commendations for its cleanliness. Guests note the thoroughness of the daily housekeeping services and appreciate the pleasant scent of cleaning products provided. The professional and friendly approach of the staff, particularly in housekeeping, significantly enhances guests' perceptions of cleanliness.
The staff at the hotel are praised for their professionalism and friendliness. The team, especially those at the front desk and restaurant, are described as welcoming and attentive. Despite occasional language barriers, efforts are made to communicate effectively, ensuring a pleasant and accommodating guest experience.
Overall, Ascott Raffles City Chengdu offers a welcoming, comfortable, and luxurious retreat, suitable for both short and extended stays, with staff dedicated to ensuring a memorable visit.
Apartment with Parking
The Ascott Raffles City Chengdu offers parking facilities. Located in the Wuhou District, it provides convenient parking options for guests.
Accessible Apartment
Ascott properties generally offer good accessibility features, with apartments designed to accommodate various needs.
Apartment with Heated Pool
This luxury serviced apartment property provides indoor pools for its residents and guests. These facilities are generally heated to ensure usability in all seasons.
Luxury Apartment
Apartment with Swimming Pool
Heated Pool Indoor Pool
Apartment for Yoga
5-Star Apartment
Apartment with Indoor Pool
Guest Reviews
Nestled in a bustling part of Chengdu, Ascott Raffles City Chengdu boasts an excellent location that appeals to both casual tourists and business travelers alike. The hotel is strategically situated just a short stroll from a main subway station, making it an ideal spot for guests looking to navigate the city effortlessly. With Raffles City Shopping Mall directly accessible from the lobby, guests have a wealth of shopping and dining options right at their doorstep, including cafés, boutiques, restaurants, and entertainment venues like a cinema and spa.
Surrounding the hotel is the vibrant Yu Lin neighborhood, known for its diverse selection of bars and eateries, ensuring visitors don't have to wander far to enjoy Chengdu’s culinary scene. The area is abundant with shops and local attractions that add to the convenience of the location.
While some may find it slightly removed from the core city center, the proximity to public transportation more than compensates, offering a gateway to explore Chengdu easily. Coupled with spacious and comfortable rooms, friendly staff, and a broad array of breakfast options, this hotel offers great value, especially for families and long-stay guests needing modern comforts and facilities.
Ascott Raffles City Chengdu offers a breakfast experience that brings a satisfying mix of both Chinese and Western cuisine. Guests appreciate the variety with options like toast, eggs, cheese, and jam alongside local Chengdu specialties. The meals are thoughtfully prepared and cater to a wide range of tastes, ensuring a delightful start to the day. The breakfast is described as plentiful with many international options, providing a good balance between Asian and Western foods. Guests have noted the quality and freshness of the offerings, emphasizing the hygiene standards maintained by the hotel. Though some have found the selection not as extensive or expansive as expected from a four-star establishment, many agree that the taste and preparation are quite satisfactory. The breakfast space offers city views, adding to the overall experience, while friendly and professional staff members enhance the morning routine. Despite critiques about the variety and space, the breakfast at Ascott Raffles City Chengdu stands out for its thoughtful preparation and delicious options that cater well to both native and international visitors.
Located in the heart of Chengdu, Ascott Raffles City offers an impressive array of accommodations that consistently wow guests with their spaciousness and thoughtful amenities. Among the highlights are the large apartments and rooms, each beautifully maintained and offering a clean and comfortable atmosphere. Guests appreciate the availability of practical features such as washing machines, dryers, kitchenettes, and microwaves, creating a home-like environment that is both convenient and cozy.
The two-bedroom suites are particularly noted for their suitability when traveling with family or friends, providing ample space for everyone to relax. Rooms are equipped with necessary items, ensuring a simple yet effective setup for meals and laundry, contributing to the overall comfort of the stay. Many guests praise the panoramic views available from their rooms, adding a sense of grandeur to their experience. The location, combined with efficient service and a rich breakfast, further enhances the stay, making it not only convenient but also delightful.
Friendliness of the staff is a recurring theme, complementing the hotel’s excellent facilities. Guests can expect a smooth check-in process and attentive service throughout their activities, rounding off an experience that effectively balances luxury and practicality. Whether it's a top-quality studio or a well-equipped apartment with bright ambiance, Ascott Raffles City Chengdu delivers an appealing accommodation option for both short and extended stays, ensuring guests leave with fond memories of a spacious and comfortable retreat.
Ascott Raffles City Chengdu consistently receives praise for its cleanliness, highlighted by numerous guest reviews. Visitors have remarked on both the tidy nature of the rooms and the daily thoroughness of housekeeping services. Ella from housekeeping, mentioned by name, is commended for her attentive approach to cleaning and tidying apartments each day, contributing to guests' comfortable experiences. Many reviews note the spaciousness and cleanliness of the apartments, emphasizing the hotel's well-maintained environment. Additionally, guests appreciate the pleasant scent of the cleaning supplies and lotions provided, enhancing their overall stay. The hotel's staff are recognized for their friendliness and professionalism, further contributing to the positive perceptions of cleanliness. While most guests focus on these positive aspects, there are occasional mentions suggesting variability in cleanliness standards. Nonetheless, the predominant sentiment underscores the hotel's commitment to a clean and welcoming environment.
At Ascott Raffles City Chengdu, guests consistently appreciate the professionalism and friendliness of the staff. The team, particularly at the front desk and in the restaurant, is known for being welcoming, well-trained, and enthusiastic. They are attentive and responsive to guests' requests, demonstrating a willingness to assist and provide thoughtful service. Despite a language barrier for some, staff members either speak English or make significant efforts to communicate, ensuring a pleasant experience. Guests highlight the staff's accommodating nature, noting their readiness to help with booking modifications and provide detailed explanations when needed. Overall, the commitment to excellent service is frequently emphasized, contributing to a positive impression, though there is an occasional mention of less favorable interactions at the front desk.
Location Show Map
Location
Surrounding the hotel is the vibrant Yu Lin neighborhood, known for its diverse selection of bars and eateries, ensuring visitors don't have to wander far to enjoy Chengdu’s culinary scene. The area is abundant with shops and local attractions that add to the convenience of the location.
While some may find it slightly removed from the core city center, the proximity to public transportation more than compensates, offering a gateway to explore Chengdu easily. Coupled with spacious and comfortable rooms, friendly staff, and a broad array of breakfast options, this hotel offers great value, especially for families and long-stay guests needing modern comforts and facilities.
Breakfast
Rooms
The two-bedroom suites are particularly noted for their suitability when traveling with family or friends, providing ample space for everyone to relax. Rooms are equipped with necessary items, ensuring a simple yet effective setup for meals and laundry, contributing to the overall comfort of the stay. Many guests praise the panoramic views available from their rooms, adding a sense of grandeur to their experience. The location, combined with efficient service and a rich breakfast, further enhances the stay, making it not only convenient but also delightful.
Friendliness of the staff is a recurring theme, complementing the hotel’s excellent facilities. Guests can expect a smooth check-in process and attentive service throughout their activities, rounding off an experience that effectively balances luxury and practicality. Whether it's a top-quality studio or a well-equipped apartment with bright ambiance, Ascott Raffles City Chengdu delivers an appealing accommodation option for both short and extended stays, ensuring guests leave with fond memories of a spacious and comfortable retreat.
Cleanliness
Staff
Yes, Ascott Raffles City Chengdu has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Ascott Raffles City Chengdu.
No, Ascott Raffles City Chengdu doesn't allow dogs.
Yes, parking facilities are available at Ascott Raffles City Chengdu.
No, Ascott Raffles City Chengdu doesn't have a gym.
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