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Summary of reviewsHotel Al Kassaba, located in the heart of Chefchaouen’s picturesque Blue City, offers an ideal central location for exploring the medina, dining options, historic sites and local shops. Its proximity to the main square enables easy access to significant tourist attractions, while maintaining a tranquil atmosphere despite being near bustling areas. The staff's friendliness and the hotel's beautiful decorations further enhance the experience.
Guests consistently praise the breakfast offerings, describing them as generous, varied and of high quality, featuring freshly squeezed orange juice and excellent mint tea. The breakfast setting and service contribute to a satisfying start to the day with the option of enjoying it on the terrace adding extra charm. Dinner at the hotel, when the restaurant is operational, receives commendations for its delicious and reasonably priced dishes, notably the onion and grape tajine. Although the bar service closes early and the restaurant is sometimes closed, especially in winter, the dining experience is well-regarded when available.
Hotel Al Kassaba is noted for its impressive cleanliness with reviewers frequently highlighting the spotless condition of the rooms and bathrooms. The accommodations, despite some rooms being smaller with limited storage, are described as comfortable and cozy, making the hotel a reliable choice for travelers. Some guests did mention the inconvenience of not having air conditioning or windows facing the street, but these were minor issues overshadowed by the general tidiness.
The staff at Hotel Al Kassaba stands out for their helpfulness, kindness and attentiveness. Guests report effective communication and extraordinary assistance, contributing to a welcoming and hospitable atmosphere. Both the receptionists and the owners receive high marks for their accommodating and understanding nature.
Opinions on the beds were mixed; while some guests found them very comfortable, others described the mattresses as hard. Despite varying comfort levels, the cleanliness of the bedding was consistently noted.
Overall, Hotel Al Kassaba provides a clean, welcoming and centrally-located base for exploring Chefchaouen with highly praised staff, exceptional breakfast offerings and a delightful, if occasionally limited, dining experience.
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