Chic hotel with simple led designed yet spacious rooms. The best lifestyle hotel in the Reading's neighborhood.
Summary of reviews
Pentahotel Reading has received a wealth of positive feedback across several categories, establishing it as a desirable choice for visitors.
The hotel's prime central location is a frequent highlight among guests, praised for its convenience and proximity to Reading's town centre attractions, shops, bars and restaurants. Despite its central position, reviewers appreciate the relatively quiet environment, making it an excellent base for both leisure and business travelers.
Breakfast at the hotel has garnered mixed reviews with many guests enjoying the plentiful and varied options, including vegan choices and pleasant ambiance. However, some found issues with food temperature, replenishment and service efficiency, affecting overall satisfaction.
Dinner experiences are also diverse. The bar area is lively and social with a good atmosphere for late-night meals and drinks. While certain food items receive high marks, others criticize the limited menu and inconsistent service hours. Pricing commonly draws complaints with food and beverages perceived as expensive.
Guests largely praise the rooms for their spaciousness, comfort and cleanliness. Modern décor and well-maintained facilities are appreciated, although some mention a need for updates and issues with temperature control and noise. The overall accommodation experience remains positive with many finding the basic amenities sufficient and valuing for money.
Cleanliness across the hotel is generally well-regarded with many noting the rooms as spotless and tidy. The hotel maintains a high standard despite occasional mentions of areas needing attention, such as dusty surfaces or carpet stains.
The hotel staff receive high marks for their friendliness, professionalism and helpfulness. Special mentions of certain staff members highlight exemplary service. Although a few guests noted inconsistent service, particularly at the reception and bar, the overall impression is one of a welcoming and supportive environment.
WiFi at the hotel is another area with mixed feedback. While many guests find it reliable and sufficient, some experience slow connections and issues with the in-room smart TVs. Clearer instructions and more stable connectivity could improve guest satisfaction.
The gym receives positive remarks for its 24-hour availability and modern equipment, noted as one of the best hotel gyms by several guests. Minor suggestions for improvement include brighter lighting and room expansion.
Pentahotel Reading is recognized as family-friendly with spacious rooms, games and social areas contributing to a positive family atmosphere. Its pet-friendly policy and proximity to local amenities add to its appeal for family stays.
For those seeking nightlife, the hotel's vibrant atmosphere and central location provide easy access to local entertainment. The 24-hour bar, live music and communal games foster a lively and sociable environment. Noise from the street and operational issues with the lift are minor drawbacks mentioned.
Finally, the comfort and size of the beds earn consistent praise, often described as "huge," "massive," and "super king-sized," ensuring a good night's sleep.
In summary, Pentahotel Reading is commended for its excellent location, friendly staff, spacious and clean rooms and entertaining social spaces, offering a solid choice for both business and leisure travelers.