4-Star HotelThis 4-star hotel is ideally located in the heart of Poitiers, offering a tranquil environment with modern amenities suitable for both business and leisure travelers. It features comfortable, spacious, and bright rooms, including suites, with air-conditioning, free Wi-Fi, and satellite television. Guests can enjoy a regional breakfast buffet, and the hotel is conveniently located near historical sites and Futuroscope.
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Summary of reviews related to the '4 Star' categoryThe 'Best Western Poitiers Centre Le Grand Hôtel' has received mixed reviews, primarily questioning whether it truly meets the standards of a four-star establishment. Many guests expressed surprise and disappointment, noting that it doesn't deserve the four-star rating due to the level of service and comfort. Criticisms include the quality of customer service with some visitors hinting at a lack of proper management control over the staff. The hotel’s amenities and services are often described as more fitting for a three-star rating. Specific issues mentioned include a small shower size and an expensive breakfast, which do not align with typical four-star expectations. Despite its central location, many feel it does not offer good value for money. Overall, the feedback suggests that the hotel does not live up to the four-star standard that guests anticipated.
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