Quality Inn & Suites
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsQuality Inn & Suites is lauded for its prime location, offering guests easy access to stores, restaurants, and popular tourist attractions. Situated near Lookout Mountain, guests enjoy scenic views and the convenience of public beach access. The location is complemented by reasonable pricing, making it a great base for exploring the area.
Breakfast at Quality Inn & Suites receives mixed reviews, though many guests appreciate the selection of hot and fresh options, especially the waffles. Families find the breakfast diverse and accommodating, though there are suggestions for more variety and better maintenance. Some guests raise concerns about the freshness and cleanliness of the breakfast area, indicating room for improvement.
Rooms at the hotel are generally deemed clean and equipped with practical amenities, such as full-size refrigerators and stoves. Beds are often described as comfortable, contributing positively to guests' sleep experiences. However, some reviews point out areas needing attention, including outdated decor, occasional maintenance issues, and inconsistent cleanliness.
Cleanliness remains a prominent concern, with reports of unvacuumed carpets, spider webs, and a generally outdated appearance. Persistent cleanliness issues overshadow the more positive experiences of some guests, suggesting a need for improved maintenance and care.
The staff at Quality Inn & Suites receive mixed feedback, with many guests encountering friendly and helpful interactions. The reception and breakfast staff are often praised for their attentiveness. Nevertheless, there are instances of less favorable interactions, with some guests finding certain staff members unapproachable or lacking in communication skills.
The indoor pool is a hit among families, providing entertainment for children. While the pool's heated feature is appreciated, guests note inconsistency in temperature and express concerns about cleanliness, which affects the overall appeal.
Overall, Quality Inn & Suites provides a convenient and comfortable stay for many guests, with its prime location and friendly staff as standout features. However, attention to maintenance and consistency in services could enhance the guest experience further.
Categories
Breakfast at Quality Inn & Suites receives mixed reviews, though many guests appreciate the selection of hot and fresh options, especially the waffles. Families find the breakfast diverse and accommodating, though there are suggestions for more variety and better maintenance. Some guests raise concerns about the freshness and cleanliness of the breakfast area, indicating room for improvement.
Rooms at the hotel are generally deemed clean and equipped with practical amenities, such as full-size refrigerators and stoves. Beds are often described as comfortable, contributing positively to guests' sleep experiences. However, some reviews point out areas needing attention, including outdated decor, occasional maintenance issues, and inconsistent cleanliness.
Cleanliness remains a prominent concern, with reports of unvacuumed carpets, spider webs, and a generally outdated appearance. Persistent cleanliness issues overshadow the more positive experiences of some guests, suggesting a need for improved maintenance and care.
The staff at Quality Inn & Suites receive mixed feedback, with many guests encountering friendly and helpful interactions. The reception and breakfast staff are often praised for their attentiveness. Nevertheless, there are instances of less favorable interactions, with some guests finding certain staff members unapproachable or lacking in communication skills.
The indoor pool is a hit among families, providing entertainment for children. While the pool's heated feature is appreciated, guests note inconsistency in temperature and express concerns about cleanliness, which affects the overall appeal.
Overall, Quality Inn & Suites provides a convenient and comfortable stay for many guests, with its prime location and friendly staff as standout features. However, attention to maintenance and consistency in services could enhance the guest experience further.
Hotel with Heated Pool
Quality Inn & Suites features an indoor heated pool, providing a relaxing option for guests. The pool is highlighted as a place for relaxation after exploring the area.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Indoor Pool
Guest Reviews
The Quality Inn & Suites boasts a prime location that consistently wins praise from its guests. Positioned conveniently near stores and restaurants, including a nearby Walmart, the hotel makes accessing essentials effortless. Visitors delight in its proximity to popular tourist destinations, with Ruby Falls and downtown attractions easily reachable. The hotel's placement at the base of Lookout Mountain offers guests scenic views and easy access to surrounding sights. Moreover, public beach access is just a short distance away, adding to its appeal. Guests appreciate the straightforward navigation to attractions via nearby highways, and many highlight the reasonable price paired with the hotel's advantageous location. Overall, the hotel's situation provides both comfort and convenience, making it an ideal base for exploring the area.
When it comes to breakfast at Quality Inn & Suites, opinions seem to vary widely among guests. On the brighter side, many guests appreciated the overall quality and enjoyed a selection of hot and fresh options, with waffles receiving particular praise for their taste. Families seem particularly satisfied, noting that the diverse choices catered well to different preferences, allowing everyone to find something they liked.
However, there are significant areas for improvement. Some guests expressed dissatisfaction with the lack of variety, noting that the breakfast was often repetitive and wished for options such as hard-boiled eggs or gravy for biscuits. Issues with food availability and maintenance were also reported, with some experiencing incomplete restocking and burnt items. The quality of certain breakfast items like eggs and juices received criticism, with remarks about them being overcooked, watery, or lacking flavor. Furthermore, cleanliness and upkeep of the breakfast area were concerns, with reports of bugs and a lack of freshness in the food served.
In conclusion, while the breakfast at Quality Inn & Suites receives commendation for offering hot and fresh items and a varied selection, consistency and enhancements in quality and maintenance could greatly enhance the dining experience.
Quality Inn & Suites offers a range of experiences when it comes to the quality of its rooms. Guests frequently mention the cleanliness of many of the rooms, with some highlighting efficient amenities like a full-size refrigerator, stove, and actual plates and silverware in the suites. The beds are described as comfortable by some, with rooms being quiet and conveniently located close to town. However, several reviews indicate areas needing improvement, such as outdated decor, carpets in need of replacement, and fixtures like leaking toilets. Other concerns include a musty smell, spider webs, and occasional cleanliness issues, including reports of old towels and some water damage. While some guests appreciate the efforts to maintain good conditions, there is also mention of maintenance issues that could enhance the overall guest experience if addressed.
At Quality Inn & Suites, guests often highlight the comfortable beds, with many describing them as good sleeping beds and overall comfortable. The beds and pillows frequently receive praise for their coziness, contributing positively to the sleeping experience. However, opinions on the firmness of the mattresses are mixed; while some guests found them comfortable, others felt the beds were hard, with descriptions likening them to sleeping on a rock or noting they could have been better. Despite these occasional concerns, the general consensus leans towards a satisfactory sleep experience. Some signs of wear, such as torn sheets and a comforter with stuffing issues, are occasionally mentioned.
The reviews of Quality Inn & Suites highlight significant concerns about cleanliness and maintenance. Guests frequently noted that rooms were not properly cleaned, with issues such as spider webs on windows and carpets that appeared unvacuumed or torn. The overall condition of the rooms and lobby differed from expectations based on photos, with many describing the premises as dingy and outdated. Specific problems included bathrooms with visible dirt, as well as fixtures in poor repair, like a shower that sprayed water outside the intended area. The hotel seemed to suffer from general disarray, with mentions of hallway ceilings resembling construction zones and pervasive unpleasant odors throughout the establishment. While some guests found their rooms reasonably clean and convenient in location, consistent remarks about uncleanliness overshadowed these few positive notes.
The reviews of the Quality Inn & Suites reflect a mixed experience with the hotel staff, highlighting variability in guest interactions. On the positive side, many guests encountered friendly and helpful individuals, particularly noting the attentiveness of reception and the friendliness of the breakfast staff. Some reviews mention that the staff contributed to an overall good experience, with a clean room adding to the satisfaction.
However, the feedback also includes instances where guests described certain staff members as rude, unwelcoming, or lacking in communication skills. Complaints surfaced about interactions at the front desk, with some guests feeling the staff were not in the mood to assist and their tone of voice being notably low. These contrasting experiences suggest that while some staff at Quality Inn & Suites provide exceptional service, the friendliness and communication skills of others may need improvement.
Quality Inn & Suites offers an indoor pool that has managed to capture the interest of families traveling with children, as many young guests have expressed their enjoyment while splashing around. Parents appreciate the convenience of having a pool available at the hotel, allowing their kids to have fun and burn off energy. Some guests highlighted the pool's heated aspect, finding it a pleasant feature. However, experiences varied with regards to comfort and cleanliness, as comments indicated that the pool was often cold despite being advertised as heated, which detracted from the overall enjoyment. Additionally, remarks pointed out cleanliness issues, with reports of dirt and cloudiness in the water, which affected the appeal for some visitors. While the location of the hotel continues to be convenient, attention to consistency in pool maintenance and heating could enhance the overall guest experience.
Location Show Map
Location
Breakfast
However, there are significant areas for improvement. Some guests expressed dissatisfaction with the lack of variety, noting that the breakfast was often repetitive and wished for options such as hard-boiled eggs or gravy for biscuits. Issues with food availability and maintenance were also reported, with some experiencing incomplete restocking and burnt items. The quality of certain breakfast items like eggs and juices received criticism, with remarks about them being overcooked, watery, or lacking flavor. Furthermore, cleanliness and upkeep of the breakfast area were concerns, with reports of bugs and a lack of freshness in the food served.
In conclusion, while the breakfast at Quality Inn & Suites receives commendation for offering hot and fresh items and a varied selection, consistency and enhancements in quality and maintenance could greatly enhance the dining experience.
Rooms
Beds
Cleanliness
Staff
However, the feedback also includes instances where guests described certain staff members as rude, unwelcoming, or lacking in communication skills. Complaints surfaced about interactions at the front desk, with some guests feeling the staff were not in the mood to assist and their tone of voice being notably low. These contrasting experiences suggest that while some staff at Quality Inn & Suites provide exceptional service, the friendliness and communication skills of others may need improvement.
Pool
Yes, Quality Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quality Inn & Suites.
No, Quality Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites.
No, Quality Inn & Suites doesn't have a gym.
Location Show Map
More Options
