La Quinta by Wyndham Chattanooga-Hamilton Place

Chattanooga 35.04621600, -85.15515000 , 7051 Mccutcheon Rd (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLa Quinta by Wyndham Chattanooga-Hamilton Place is highly praised for its prime location, making it a favored choice among travelers. Conveniently situated off Interstate 75, the hotel offers easy access to local attractions like Ruby Falls and the aquarium, along with various restaurants and shops including Hamilton Mall. The area is noted for its safety and tranquility, offering a quiet retreat with the convenience of being close to major retailers and food outlets.

The hotel's breakfast receives accolades for its variety, quality and ample seating with guests often describing it as one of the best they’ve had at a hotel. The spacious rooms are another highlight, offering comfort and modern amenities such as fridges and microwaves. They are particularly appreciated by families and larger groups for their ample space and privacy, although a few areas such as cleanliness and outdated furniture could use some improvement.

Cleanliness generally receives positive marks with many guests noting the clean and modern environment, though some issues like unclean bathrooms and occasional maintenance lapses were reported. The staff at the hotel are frequently commended for their friendliness and efficiency, significantly enhancing guests' overall experience.

The indoor pool is a hit, especially among families, providing a fun and relaxing space for kids. However, there are occasional complaints about it being closed or needing better maintenance. Families find the hotel particularly accommodating with spacious rooms and a kid-friendly pool area, making it a popular choice for family trips.

Beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep, while others report issues with hard or worn-out mattresses. Despite being considered a three-star establishment, many guests feel they receive good value for their money.

Accessibility features are appreciated, especially for those with special needs, though some policies like additional charges for service animals need attention. The hotel’s friendly policy towards pets also enhances its appeal, making it a convenient choice for travelers with furry companions.

Overall, La Quinta by Wyndham Chattanooga-Hamilton Place offers a comfortable, family-friendly and convenient stay with standout features including its strategic location, friendly staff and enjoyable amenities, while still having room for improvement in certain areas.
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Categories
Dog Friendly Hotel
La Quinta hotels are generally known to be pet-friendly.

Hotel with Indoor Pool
Guests have positively reviewed the indoor pool facilities at this hotel. The hotel also offers an outdoor fire pit area, complementing the indoor amenities.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Heated Pool

Room Types
1 King Bed, Sofa Bed, 2-Room Suite, Non-Smoking This air-conditioned family room has a private bathroom, a tea and coffee maker, a dining area as well as an outdoor dining area. The unit has 2 beds.

2 Queen Beds, Sofa Bed, 2-Room Suite, Non-Smoking This air-conditioned family room features a private bathroom, a tea and coffee maker, a dining area as well as an outdoor dining area. The unit offers 3 beds.

1 King Bed, Sofa Bed, Jetted Tub Suite, Non-Smoking The suite has 1 separate bedroom and 1 bathroom with a bath or a shower. The suite features a tea and coffee maker, a dining area, as well as an outdoor dining area and outdoor furniture. The unit has 1 bed.

One-Bedroom King Suite with Tub with Grab Bars - Mobility Accessible/Non-Smoking The suite has 1 bedroom and 1 bathroom with a bath or a shower. The suite offers a tea and coffee maker, a dining area, as well as an outdoor dining area and outdoor furniture. The unit has 1 bed.

Suite with Two Queen Beds and Sofa Bed - Non-Smoking Offering free toiletries, this suite includes a private bathroom with a hairdryer. This suite offers air conditioning and a TV.

Deluxe Suite with Two Queen Beds and Sofa Bed - Non-Smoking Offering free toiletries, this suite includes a private bathroom with a hairdryer. This suite offers air conditioning and a TV.

Two-Bedroom King Suite with Roll-In Shower - Mobility Accessible/Non-Smoking The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a hairdryer. This suite has a sofa, heating and a TV.

Guest Reviews
7.5
Good
Location
La Quinta by Wyndham Chattanooga-Hamilton Place boasts a prime location that has consistently impressed its guests. Situated conveniently off Interstate 75, the hotel offers easy access to a wealth of attractions, making it an ideal base for exploring the area. Families appreciate its proximity to kid-friendly activities, while other travelers highlight its closeness to Ruby Falls and the aquarium, just a 20-minute drive away.

Guests frequently mention the variety of restaurants and shops within walking distance, including the nearby Hamilton Mall and various food outlets. This makes finding dining and shopping options effortless. The location is also noted for its safety and tranquility, despite being near the hustle and bustle of a busy area.

Additionally, the hotel’s proximity to the freeway and major retailers adds to its appeal, providing both convenience and ease of access. The neighborhood offers a quiet retreat with the advantage of being close to everything needed for a comfortable stay. Overall, its strategic location paired with clean facilities and friendly staff makes it a favored choice among travelers.

Breakfast
Guests at La Quinta by Wyndham Chattanooga-Hamilton Place frequently praised the hotel's breakfast offerings. Many commended the breakfast for its great selection with both hot and cold items available and described it as delicious, well-stocked and even phenomenal. There was a wide assortment of choices and plenty of variety, ensuring something for everyone and the large, beautiful breakfast area provided ample seating for guests.

Several visitors noted the breakfast as a highlight of their stay, mentioning it was the best they had ever had at a hotel. The breakfast included a full spread, even on weekends, rather than just quick, basic options. Many appreciated the fresh and hot meals, noting the breakfast's excellence and remarking on the polite staff.

However, not all feedback was glowing. Some guests felt the breakfast was limited with complaints about the lack of hot items like scrambled eggs and sausages, as well as instances of food running out too quickly. A few noted that there was a significant difference from what was advertised, especially during periods with strict COVID-19 protocols, resulting in disappointing grab-and-go options like muffins, cereal bars and water, which did not meet their expectations of a hot, continental breakfast.

Overall, while the breakfast experience at La Quinta by Wyndham Chattanooga-Hamilton Place was positively received by many for its variety and taste, there were some areas identified for improvement, particularly around maintaining hot food options and meeting advertised standards.

Rooms
La Quinta by Wyndham Chattanooga-Hamilton Place offers a range of spacious and comfortable rooms, making it a suitable choice for families and groups. Guests frequently noted the large size of the rooms with many finding them perfect for family stays, providing ample space and privacy. The hotel's rooms were often described as clean, welcoming and tastefully decorated, featuring modern finishes and comfortable beds.

Certain rooms include useful amenities such as a separate sitting area and a pullout couch, which were appreciated by guests traveling with children or larger groups. The facilities like fridges and microwaves added to the convenience. Positive reviews also highlighted the effective layout of the rooms, contributing to a comfortable stay.

Despite the consistent praise for room size and comfort, some guests pointed out areas needing improvement. A few reviews mentioned cleanliness issues, including the presence of bugs and lingering odors. There were occasional complaints about room upkeep, such as malfunctioning AC units, worn-out furniture and stained linens or carpets. Some guests felt that the rooms showed signs of wear and could benefit from updates.

Nonetheless, many guests enjoyed their overall experience, particularly praising the spaciousness and well-thought-out design of the rooms. With a standout indoor pool and generally positive feedback on room comfort, La Quinta by Wyndham Chattanooga-Hamilton Place remains a promising option for travelers looking for ample room and convenience.

Beds
Guest reviews of the beds at La Quinta by Wyndham Chattanooga-Hamilton Place present a mixed picture. On the positive side, many visitors enjoyed their stay, praising the beds for being comfortable, extremely comfy and of a large size with some highlighting the supportive nature of the bed and pillows. Numerous reviews expressed satisfaction, mentioning that the beds were both comfy and very comfortable, enhancing their overall experience.

However, not all guests shared this positive sentiment. A significant number of reviews mentioned issues such as hard or excessively soft beds, saggy and worn-out mattresses and unclean bed conditions. Several guests reported discomfort due to various factors, including hard mattresses, insufficient or no linens for pull-out beds and even reports of bed bugs. Some felt their beds were not up to standard, describing them as equivalent to a sheet of plywood or highlighting dirty and sticky conditions.

Overall, while many found the beds comfortable and conducive to a good night's sleep, others suggested that improvements could be made to ensure a consistently better experience for all guests.

Cleanliness
Guests' impressions of the cleanliness at La Quinta by Wyndham Chattanooga-Hamilton Place are quite mixed. On the positive side, many appreciated the clean rooms with frequent mentions of the hotel being "always clean" and "well upkept." Several guests found the hotel to be recently updated and modern with clean and spacious environments that contributed to an enjoyable stay. The staff was frequently described as friendly and professional, further enhancing the positive experience. Additionally, the hotel exterior, lobby, hallways, elevator and pool area were specifically noted for their cleanliness.

However, there were significant lapses in cleanliness reported. Some guests encountered issues such as dirty floors, rooms and hallways, including hair, dirt and even roaches. Bathrooms often came up short with some having cleanliness issues such as hair, dirt rings and mold. Specific concerns about room cleanliness included stained linens, unclean bedding and a general need for deeper cleaning. Additionally, some reported unpleasant odors, unclean pools and maintenance issues, which detracted from their overall experience.

The mixed feedback suggests that while the hotel has the potential to meet cleanliness standards, consistency is an area needing attention.

Staff
The staff at La Quinta by Wyndham Chattanooga-Hamilton Place have received numerous compliments for their friendliness and helpfulness. Guests often highlight the front desk personnel as being quick, efficient and welcoming with several noting that specific employees like Jay and Lauren were particularly accommodating. Positive experiences mention staff being courteous, professional and genuinely pleasant, contributing to an overall positive atmosphere at the hotel. Numerous reviews praise the staff for addressing problems promptly and effectively, ensuring that guests' needs and requests are met.

Despite the overwhelmingly positive feedback, there were a few mentions of dissatisfaction. Some guests reported encounters with unhelpful or rude staff members, especially during night shifts or at initial interactions at the front desk. Instances of understaffing and occasional lapses in housekeeping were also noted.

Overall, while the majority of guests were highly satisfied with the service and friendliness of the staff, there were isolated incidents that suggest areas for improvement. Nonetheless, the positive experiences vastly outnumber the negatives, making the staff a notable highlight of the hotel.

Wi-Fi
The WiFi services at La Quinta by Wyndham Chattanooga-Hamilton Place have generally received negative feedback from guests. Reviewers have mentioned issues with slow and unreliable internet connections with recurring problems in connecting to or maintaining a stable reception. Additionally, several guests noted challenges with the TV service, mentioning poor reception and frequent outages. Overall, both internet and TV services at this hotel seem to have areas needing significant improvement based on customer experiences.

Pool
La Quinta by Wyndham Chattanooga-Hamilton Place offers a range of pool experiences that have garnered mixed feedback from guests. Families particularly appreciate the indoor pool, describing it as great for kids and family-friendly with many children thoroughly enjoying their swim time. The small kid-friendly aspect of the pool enhances its appeal for younger guests. A highlight for many is the heated indoor pool, although some guests noted it could be a bit cool.

On the downside, there are repeated mentions of the pool being closed during guests' stays, which led to disappointment. Maintenance issues were also reported, such as a murky pool water and occasional cleanliness problems, including hair, cloudiness and reports of the pool being dirty. Some guests found the pool's size to be small and the area crowded at times.

Overall, while the pool area can provide enjoyable experiences, particularly for children, it appears to need better maintenance and consistency in availability to meet guests' expectations fully.

Family
La Quinta by Wyndham Chattanooga-Hamilton Place offers a superb family-friendly environment, making it an excellent choice for those traveling with children. Reviews consistently highlight that kids had a great time, particularly enjoying the pool area, which was a hit with many young guests. The spacious rooms were praised for being accommodating enough for families of various sizes, from families with two small children to those with as many as seven members. The hotel’s focus on family travel and comfortable room sizes, including options with two full-sized beds, ensures ample space for both relaxation and activities.

Guests appreciate the location and the setup of the rooms, which cater well to the needs of families, including large groups and multi-generational travelers bringing grandchildren. Although there were a couple of isolated incidents involving allergies and bugs, the overall sentiment suggests that families repeatedly return due to the comfortable, well-sized rooms and the positive experiences shared by their children.

For those looking for a family-friendly hotel in Chattanooga, La Quinta by Wyndham Hamilton Place presents itself as a reliable option that can cater to family needs while allowing for a fun and relaxed stay.

3 Star
La Quinta by Wyndham Chattanooga-Hamilton Place generally provides a satisfying experience for guests with the lobby being particularly noted for its appeal. While the overall experience is described as fine, some guests feel that the facility's rating should be higher, suggesting a potential for a 5-star rating. However, the hotel shows noticeable signs of age and could benefit from some updates and maintenance to enhance its overall appearance and functionality. Despite being considered a two-star hotel in amenities, it managed a small fire incident well, demonstrating competent service in unexpected situations. Ultimately, guests feel they receive fair value for their budget with the hotel delivering on expectations relative to its price point.

Accessible
La Quinta by Wyndham Chattanooga-Hamilton Place offers notable ease of access both from the freeway and nearby Interstate 75, making it convenient for travelers. Guests appreciated the spaciousness and cleanliness of the handicapped rooms and highlighted the accessibility of their accommodations. However, some areas could use improvement, such as ensuring that wheelchair-friendly rooms are consistently available and properly maintained. Additionally, there was a reported issue with an additional charge for service animals, which does not comply with ADA regulations. Overall, while most accessibility needs are well-met, attention to certain details and policies could enhance the experience further.

Indoor Pool
The indoor pool at La Quinta by Wyndham Chattanooga-Hamilton Place receives high praise from guests with many noting its appeal for families. Visitors often describe the pool as great, awesome for kids and nice, appreciating its availability and operational hours. Although there are occasional mentions of the pool being closed during some stays, the overall sentiment remains positive. Guests frequently highlight how much they loved the indoor pool, indicating it contributes significantly to their enjoyable experience at the hotel.

Dog Friendly
La Quinta by Wyndham Chattanooga-Hamilton Place offers a welcoming environment for travelers with pets, making it easier for those on the move with their furry companions. The hotel staff is particularly noted for their friendliness towards guests with pets, creating a positive atmosphere for both owners and their animals. Guests appreciate the ease of access for pets and the pet-welcoming nature of the hotel.

The rooms are described as clean and well-appointed, providing comfort for both humans and pets. However, there are occasional reports of dog hair and unpleasant odors, indicating that room cleanliness may vary. Additionally, some guests have mentioned issues with loud dog barking.

A pet fee of $20 is typically charged, which is standard for dog-friendly accommodations. Overall with convenient amenities, comfortable beds and security for pet owners' vehicles, La Quinta by Wyndham Chattanooga-Hamilton Place is a solid choice for travelers seeking pet-friendly lodging.


Yes, La Quinta by Wyndham Chattanooga-Hamilton Place has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at La Quinta by Wyndham Chattanooga-Hamilton Place.

Yes, La Quinta by Wyndham Chattanooga-Hamilton Place welcomes dogs.

No, parking facilities aren't available at La Quinta by Wyndham Chattanooga-Hamilton Place.

Yes, La Quinta by Wyndham Chattanooga-Hamilton Place has a gym.

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