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Bridgewood Manor Hotel & Spa

Chatham , Bridgewood Roundabout, Walderslade Woods (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBridgewood Manor Hotel & Spa is a conveniently located hotel with a range of dining options and friendly staff. While the food and dining experience may not be consistent, guests generally found the quality of food to be good. The rooms are clean and comfortable, though some may benefit from ongoing maintenance and upgrades. The staff are described as helpful and accommodating and the spa facilities are enjoyable despite some complaints about limited hours and outdated equipment. The hotel is a good option for families and pet owners and the beds are praised for their comfort. Overall, Bridgewood Manor Hotel & Spa is a good value for money stay in a nice location, though some guests expected more modern amenities for a four-star rated hotel.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Twin Room These rooms feature tea/coffee making facilities, WiFi, trouser press and ironing facilities, flat-screen TV, room service menu and an en suite bathroom with bath and shower.

Standard Double Room These rooms feature tea/coffee making facilities, WiFi, trouser press and ironing facilities, flat-screen TV, room service menu and an en suite bathroom with bath and shower.

Superior Double Room These rooms feature tea/coffee making facilities, WiFi, mineral water, trouser press and ironing facilities, flat-screen TV, room service menu and an en suite bathroom with bath, shower and bathrobes.

Deluxe Double Room These rooms have luxury feather and down bedding, WiFi, complimentary mini bar with drinks selection, tea/coffee making facilities, hairdryer, flat-screen TV, room service menu and an en suite bathroom.

Suite All suites are decorated with warm tones to create a cocoon-like ambience. Each suite has a separate lounge area, complimentary tea/coffee and a bathroom with ESPA toiletries and fluffy bathrobes.

About Bridgewood Manor Hotel & Spa

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Guest Reviews

7.5

Good

Location

The Bridgewood Manor Hotel & Spa is located conveniently just off the main road, offering easy access and plenty of parking. While the hotel is a bit away from the town center, it is in a great location for those visiting Rochester or anyone with a car. The hotel's facilities and food were also complemented by guests. The location was described as superb and excellent by some, while others simply noted that it was a good or easy location. However, it's important to note that the hotel is situated away from other attractions and is more of an event hotel. Nonetheless, it's a great location for shopping and visiting family and a big 24-hour supermarket is close by. Overall, guests appreciated the nice and convenient location of the Bridgewood Manor Hotel & Spa.

Breakfast

The Bridgewood Manor Hotel & Spa offers a range of dining options with mixed reviews for breakfast. While many guests enjoyed the breakfast buffet with its variety of choices and delicious food, some were disappointed that it wasn't included in the price or felt that the new phone ordering system didn't work well. However, guests generally found the quality of food to be good and the staff, especially Barbra, were amazing. Some guests mentioned specific favorites, such as the fried bread. Overall, the hotel seems like a great choice for those looking for comfortable accommodations with a range of dining options.

Dinner

The Bridgewood Manor Hotel & Spa has a mixed reputation for its dining experience, according to guest reviews. Some guests report that dinner was amazing and the food was lovely. However, others noted that the food quality was poor and even inedible with burnt burgers and overcooked cobbler. Some guests also had to wait an extended period for their meals and some complained about rude waitresses and slow service. The prices were also considered expensive for the quality of food provided. On the bright side, some guests enjoyed their evening meals and nice pizzas from room service. The breakfast was great, but some guests experienced long waits for breakfast or received cold and unappetizing food. Overall, it seems that the food and dining experience at Bridgewood Manor Hotel & Spa may not be consistent with guests having a mixed experience depending on the day and their choice of food.

Rooms

Guests have mixed opinions about the rooms at Bridgewood Manor Hotel & Spa; some found them comfy, spacious and well-appointed, while others felt they were dated, tired and in need of refurbishment. However, the overall consensus is that the rooms are clean and tidy and some even have lovely newly done bathrooms with rain showers and complimentary toiletries. Guests appreciated amenities such as large TVs and comfortable beds, but noted issues with poor room decor, cracked walls and black mould in some bathrooms. Some rooms have interconnecting doors, which guests found unnecessary, while others enjoyed having plenty of room for their pets. Plug sockets were sometimes inconveniently placed and some rooms lacked temperature control, extractor fans or bedside sockets. However, the hotel staff were described as helpful and friendly and guests enjoyed a lovely breakfast. Overall, while the hotel could benefit from ongoing maintenance and upgrades, the rooms are clean, comfortable and conveniently located.

Beds

If you're looking for a hotel with comfortable beds, Bridgewood Manor Hotel & Spa is definitely worth considering. Many guests raved about the size and comfort of their beds with some even describing them as massive. The rooms are also praised for being spacious, clean and well-equipped with amenities such as large TVs and comfortable chairs. While some guests found the beds a bit hard or bouncy, the majority were very satisfied with the comfort level. For dog owners, there are even pet-friendly rooms available with comfy beds. All in all, guests who prioritize a good night's sleep won't be disappointed with Bridgewood Manor's bedding options.

Cleanliness

Guests of the Bridgewood Manor Hotel & Spa have had mixed experiences with the cleanliness of the hotel. While some guests have found the hotel to be extremely clean in all areas and have praised the staff for their pleasant and helpful nature, others have reported chipped paint, tired decor and significant patches of black mould in their rooms. Some guests noted that the hotel could have been cleaner and that certain areas, such as the dining room chairs, were dirty. However, guests have praised the leisure areas for being clean and well-maintained. Overall, while some guests had complaints about the state of their rooms and certain areas of the hotel, others found their rooms to be clean and comfortable with some describing them as spacious.

Staff

Bridgewood Manor Hotel & Spa is a clean and great located hotel with a friendly staff that is always willing to help. From check-in to check-out, the reception staff is welcoming and pleasant to encounter. The hotel is well maintained and tidy with many guests raving about the spa and the food. However, some guests have noted that the drinks can be slow to arrive and expensive and they have encountered rude staff during their stay. That being said, the majority of reviews mention the wonderful and fantastic staff who are always happy to rectify any issues and accommodate guests with a smile. The hotel has a range of staff, from young and polite to experienced and brilliant. All guests agree that the staff of the Bridgewood Manor Hotel & Spa are a highlight of the stay and go above and beyond to make their guests feel welcome.

Spa

The Bridgewood Manor Hotel & Spa offers guests a relaxing and enjoyable spa experience with a range of treatments available. While some guests feel that the treatments are overpriced, others appreciated that the spa and gym facilities are included in the price of the room. The health suite and spa are relatively small, though the pool and gym areas are praised by many guests. Unfortunately, there is no jacuzzi and some feel that the spa is a bit outdated. Despite this, the spa itself is described as "amazing," "lovely," and "beautiful," with many guests enjoying their treatments and time spent in the pool and sauna. However, there are some complaints about limited hours of operation, proximity of treatment rooms to public areas and the quality of the provided gowns. Overall, guests appreciate the facilities and location of the spa, which adds to the value for money of the hotel as a whole.

Pool

The Bridgewood Manor Hotel & Spa offers an indoor pool along with a sauna and steam room. Guests found the pool facilities to be clean and praised the good swimming pool facilities. However, some guests complained about the cold water in the pool due to the boiler not working properly. The pool is rather small and some found the pool to be dirty. Families with children appreciated the pool for the kids. Guests also mentioned the lovely pool but not the biggest. Others commented on the noise from the events area which disturbed their stay. Despite that, some enjoyed the pool in the morning and thoroughly enjoyed their swim. While leisure facilities were not accessible to some, others found the sauna, steam and swimming pool to be excellent.

Family

Bridgewood Manor Hotel & Spa is a great option for families looking for a central location for shopping or visiting relatives. The breakfast buffet is excellent with a wide selection to choose from, but the orange juice could be improved. While there may be some wait time during dinner, the staff are helpful and accommodating. The hotel offers no designated kids area, but does offer limited swimming lessons and access to the pool for children during specified hours. If you're traveling with furry family members, the hotel also provides good provisions for dogs. Finally, keep in mind that the hotel may not be the most peaceful if you're looking to unwind due to the noise level from children running around the bar area in the evenings.

4 Star

Bridgewood Manor Hotel & Spa is a good value for money stay in a nice location. The rooms and facilities are excellent and guests found the hotel very comfortable and convenient. However, some guests expected the hotel to be more modern and quieter for a four-star rated hotel. The hotel could benefit from some renovation to keep up with standards. Overall, Bridgewood Manor Hotel & Spa is a reasonable hotel to stay at.

Yes, Bridgewood Manor Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Bridgewood Manor Hotel & Spa.

Yes, Bridgewood Manor Hotel & Spa welcomes dogs.

No, parking facilities aren't available at Bridgewood Manor Hotel & Spa.

Yes, Bridgewood Manor Hotel & Spa has a gym.

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