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Summary of reviewsNouvelle Classe Hotel presents a convenient and practical option for travelers, especially those making a pit stop near the highway. Its strategic location in a commercial and industrial area of Chatellerault ensures easy access to amenities like restaurants, supermarkets and shops. A particular draw is its proximity to the Futuroscope amusement park, which is a short drive away, making it ideal for families and those traveling for business or competition events. Despite being close to major roads, it manages to offer a relatively peaceful environment.
The hotel's breakfast received mixed reviews; while some guests found it satisfactory and good value for money with a hearty buffet and good coffee, others criticized its simplicity, lack of variety and issues with cleanliness and maintenance in the breakfast area.
Rooms at Nouvelle Classe Hotel are generally small and budget-friendly, offering basic amenities. While some guests appreciated the air-conditioning and convenience, several reviews highlighted the need for renovation and improvement in cleanliness with reports of wear and tear, unpleasant odors and issues like dirty floors and stained surfaces. The bathrooms also received criticisms for being too small and inadequately maintained.
Cleanliness perceptions are varied; some guests praised the tidy rooms and quiet surroundings, while others pointed out dirty and outdated facilities, poor ventilation and housekeeping oversights. Positive mentions include clean sheets and the presence of refrigerators in some rooms.
The staff's performance at Nouvelle Classe Hotel is mostly positive with many guests appreciating their friendliness, communication and helpfulness. However, inconsistencies in professionalism and language barriers were noted by some, indicating a need for improvement.
Free wifi is an appreciated amenity, though its performance remains inconsistent with some guests experiencing connectivity issues. The parking facilities are well-regarded, offering ample, secure and easy-to-access spaces, contributing positively to the overall guest experience.
For families, the hotel is convenient, providing triple rooms and easy access to nearby amenities. While it offers a suitable environment for short stays with babies and family stopovers, limitations include no availability of cots, insufficient towels and non-dog-friendly policies.
Opinions on the beds vary widely; while many guests found them very comfortable, others raised concerns about cleanliness and the condition of the bedding, highlighting issues such as dirty sheets and uncomfortable mattresses.
Overall, Nouvelle Classe Hotel offers a budget-friendly, convenient stopover with basic amenities and a strategic location, but it needs improvements in room conditions, cleanliness and consistent service quality to enhance guest satisfaction. Show more
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Categories
Hotel with Parking
The hotel provides free private parking, with self-parking available directly on site. This ensures easy and convenient access for guests arriving by car.
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Room Types
Double RoomFeaturing a reversible air conditioning system, this room has a flat-screen TV and a bathroom with a shower and toilet.
Family Room (3 Adults)Featuring a reversible air conditioning system, this room has a flat-screen TV and a bathroom with a shower and toilet.
Triple RoomFeaturing a reversible air conditioning system, this room has a flat-screen TV and a bathroom with a shower and toilet.
Guest Reviews
5.5
Rated
Location
Nouvelle Classe Hotel boasts a convenient and practical location, making it ideal for travelers looking for a stopover. Situated near a highway, it offers easy accessibility and parking, perfect for those making a quick rest during their travels. The hotel is positioned in a commercial and industrial area of Chatellerault, surrounded by numerous amenities such as restaurants, supermarkets and shops, providing everything one might need during their stay. Although some guests noted it could be tricky to find, the proximity to major roads and highways like the A10 ensures a straightforward journey for most.
Its location is particularly suitable for visitors needing to be near the Futuroscope amusement park, which is just a short drive away and for those with business in the area or attending competitions. Despite being near busy roadways, the hotel also manages to offer a relatively peaceful environment with rooms situated far enough from the highway to avoid noise disturbances.
In summary, Nouvelle Classe Hotel's strategic position, combined with ample parking and nearby amenities, makes it a great option for travelers seeking comfort and convenience during their travels through France.
Breakfast
Guest reviews of the breakfast at Nouvelle Classe Hotel present a mixed picture with a predominant emphasis on certain shortcomings but also some positive mentions. Many guests pointed out limited choices with frequent mentions of the lack of pastries, bread and savory items. Several reviews mentioned that the breakfast was very simple or light and some viewed it as not worth the price, especially considering an additional charge was required.
Cleanliness and maintenance issues were noted by some with mentions of breakfast being served in an unclean room, stale bread and the breakfast room being too small. A few guests experienced delays with the opening times and reported items running out quickly, such as bread and cereals.
On the positive side, some guests found the breakfast to be hearty and satisfactory in relation to its cost with a complete buffet and good coffee being highlighted. The value for money was appreciated by some and there were mentions of very good and unlimited options.
Overall, while some guests were satisfied with the simplicity and cost-effectiveness of the breakfast, others felt it fell short in terms of variety, quality and overall experience.
Rooms
The reviews paint a mixed picture of Nouvelle Classe Hotel, particularly focusing on the rooms. Generally, the condition of the rooms is described as dated and in need of renovation with some surfaces showing signs of wear and tear such as peeling paint and cracked linoleum. Cleanliness appears to be a significant concern with multiple mentions of dirt, unpleasant odors and specific issues like dirty floors, stained surfaces and missing amenities such as toilet paper and soap. Some guests also reported pests and an overall unsanitary feeling.
The rooms are consistently described as very small, which seems to be expected given the budget-friendly pricing. Despite their size, a few reviews noted that the rooms were air-conditioned and occasionally described as clean and efficient. The location of the hotel appears to be convenient, situated in a commercial area with amenities like restaurants, stores and supermarkets nearby, making it a practical choice for a quick overnight stay.
The bathroom size and condition also received harsh critiques with words like tiny, unpleasant smell and overall inadequate facilities appearing frequently. Noise was another issue with poor soundproofing and external noises disrupting the stay for some guests.
In summary, while Nouvelle Classe Hotel offers a budget-friendly option with a convenient location and basic amenities, the rooms require significant updates and improved cleanliness to meet modern standards and enhance guest satisfaction.
Beds
At the Nouvelle Classe Hotel, opinions on the beds vary widely among guests. Many travelers found the beds to be very comfortable, praising the comfort of the mattresses and the quality of the bedding. Phrases like comfortable bed, very comfortable bed and the comfort of the mattress came up often, reflecting a generally favorable impression among those who had positive experiences.
However, other guests reported issues with the cleanliness and condition of the bedding. Several reviews mentioned dirty sheets, stained mattresses and pillows without covers or with a bad smell. Descriptions of torn pillowcases and bedding full of hair contributed to a sense of dissatisfaction for some visitors. Some found the beds uncomfortable, citing issues such as thin budget foam mattresses or mattresses that sagged in the middle.
Overall, while a significant number of guests enjoyed comfortable sleeps at the Nouvelle Classe Hotel, there were notable concerns about the cleanliness and quality of some of the bedding.
Cleanliness
Nouvelle Classe Hotel presents a mixed bag in terms of cleanliness. Many reviews highlight clean rooms and bathrooms with some guests appreciating the neat and tidy environment, reasonable prices and quiet surroundings. The presence of clean sheets and a refrigerator in some rooms stands out as a positive aspect. However, a significant number of reviews point to areas needing improvement. Complaints include dirty and worn-out rooms, poor soundproofing, musty odors and outdated furnishings. Specific issues such as stained shower curtains, dirty towels and lack of proper room ventilation have also been mentioned. Overall, while some guests find the hotel adequate for a short stay, others feel that the general state of cleanliness and maintenance leaves much to be desired.
Staff
The staff at the Nouvelle Classe Hotel has received mixed feedback from guests. On the positive side, multiple reviews highlight that the staff is friendly, communicative and accommodating. The welcoming demeanor of the staff, including a friendly receptionist and a smiling front desk, has been frequently praised. Guests have appreciated the staff's helpfulness and availability, as well as their readiness to respond quickly to personal requests. Warm welcomes and pleasant interactions were noted by several reviewers, making the hotel's hospitality a strong point.
However, not all experiences were positive. Some guests have expressed dissatisfaction with the professionalism and demeanor of certain staff members, describing them as unfriendly, rude or cold. Issues were also reported regarding language barriers with some staff members only speaking poorly spoken French or struggling with English. Complaints about a lack of respect and inadequate reception services were also mentioned.
In summary, while many guests experienced friendly and helpful service at the Nouvelle Classe Hotel, inconsistencies in staff professionalism and communication skills suggest room for improvement in ensuring a uniformly positive guest experience.
Wi-Fi
The wifi experience at Nouvelle Classe Hotel has received mixed feedback from guests. While some reviews highlight that free wifi services are available and describe the wifi as very good, other comments indicate issues with connectivity. Several guests had trouble with unstable connections, poor reception and slow, spotty service. Despite these challenges, the provision of complimentary wifi is a noted convenience for many visitors.
Parking
Nouvelle Classe Hotel offers a range of parking amenities that are largely well-regarded by its guests. The hotel provides free parking, which is plentiful and easily accessible with numerous spaces available directly near the hotel. Security is a priority, as the parking area is under video surveillance, which guests find reassuring. Although the parking lot is described as decent and neat, there are some challenges such as occasional muddiness and an inconvenient parking card system. The lot is well-secured despite the gate not closing at night. The hotel's location makes it easy to reach, being close to the highway and situated in a commercial area, although there is some construction nearby. Overall, the parking facilities are ample, secure and convenient, contributing positively to the guest experience.
Family
Nouvelle Classe Hotel is well-regarded for its suitable location for travelers seeking family-related visits or taking part in day competitions. It offers the convenience of triple rooms with three single beds, which can be ideal for short family stopovers or resting during road trips. Families have appreciated the direct access to nearby supermarkets and amenities, which adds an element of convenience to the stay.
Despite the small room size, many guests find it comfortable enough for a single night. However, some limitations include no availability of cots, insufficient towels for rooms booked for three and a lack of amenities for those with reduced mobility. Notably, the hotel is not dog-friendly.
With restful experiences reported and a comfortable environment for babies, the Nouvelle Classe Hotel serves as an adequate choice for a brief family-oriented stay. For additional dining options, the nearby Leclerc Cafeteria comes recommended as a family-friendly spot.
No, Nouvelle Classe Hotel doesn't have any pool.
No, a spa isn't available at Nouvelle Classe Hotel.
Yes, Nouvelle Classe Hotel welcomes dogs.
Yes, parking facilities are available at Nouvelle Classe Hotel.