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Summary of reviewsLa Gourmandine, a charming hotel located in the heart of Châtellerault, is celebrated for its excellent location and serene surroundings. Nestled in a beautiful old building, it offers guests convenient access to vibrant streets and river views, with the added benefit of being close to the train station. The private parking is a notable convenience for those arriving by car, enhanced by its security and easy access.
Guests frequently commend La Gourmandine for its high standards of cleanliness and comfort. The hotel features newly renovated rooms that blend vintage elegance with modern comforts—such as large, comfortable beds—and tasteful, well-decorated interiors. Many rooms offer balconies or terraces with lovely views, providing a tranquil setting to unwind. The presence of a jacuzzi bath and fantastic shower further adds to the relaxation experience. Although a few minor drawbacks are noted, such as some inconsistencies in the condition of the main building, these do not significantly detract from the overall experience.
The hotel's breakfast experience receives mixed feedback. While it offers a quality and classic selection in a charming setting overlooking the terrace and garden, some guests find it slightly basic with room for variety improvement. However, those fond of a traditional French breakfast with quality ingredients will find it a solid choice.
La Gourmandine shines particularly in its staff interactions, consistently praised for being friendly, welcoming, and attentive. The team creates a warm and inviting environment that significantly enhances the overall guest experience, making interactions positive and memorable.
In summary, La Gourmandine offers a delightful blend of location, comfort, and charm, with standout features such as exceptional staff, excellent beds, and a picturesque setting. Despite a few minor quirks, it remains a memorable and inviting choice for travelers seeking relaxation and convenience in Châtellerault. Show more
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Family Friendly Hotel
This hotel is well-regarded by families and is housed in a 20th-century manor house, blending historical charm with modern comforts such as a hot tub, terrace, and garden.
Dog Friendly Hotel
This hotel is pet-friendly and offers a garden and a shared lounge. It provides a comfortable stay for guests traveling with pets.
Hotel with Parking
Located in the city center within a private park, La Gourmandine offers free private parking. The ample and secure parking facilities are a significant advantage given its central location.
Accessible Hotel
This hotel features accessible parking spaces and two rooms accessible to a person in a wheelchair. It also has adapted toilets.
3-Star Hotel
This 3-star hotel is highly rated. It offers comfortable rooms and is known for its great location near restaurants, while still providing a quiet environment for a good night's sleep. Adequate car parking is available.
Hotel Taking Steps Towards Sustainability
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Does the hotel operate at a limited capacity? Yes, up to 60% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 06/04/2020
Economy Double RoomThe double room features a private bathroom equipped with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.
Standard Double RoomThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. This wheelchair accessible double room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Queen Room with Spa BathThe hot tub is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Deluxe Double RoomThe double room offers a sofa, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 1 bed.
Deluxe Double Room with BalconyThe spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Family Room with ShowerThe family room features a private bathroom equipped with a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as city views. The unit offers 3 beds.
Comfort Triple RoomThe spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a hairdryer. The triple room features a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
La Gourmandine is a charming hotel celebrated for its excellent location in the heart of Châtellerault. Nestled close to the town center, it offers convenient access to the city's vibrant streets and serene river views. Guests appreciate its proximity to the train station, making it an ideal spot for travelers to explore the surroundings. The hotel is housed in a beautiful old building, where visitors can enjoy the tranquility and comfort of a well-appointed room. The private parking adds to the convenience for those traveling by car, and the location is a manageable day's drive from the Netherlands. With serene surroundings and charming, attentive staff, La Gourmandine offers a perfect blend of location, comfort, and quiet for a memorable stay.
Breakfast
La Gourmandine offers a breakfast experience that, overall, leans towards quality and classic offerings with some room for enhancement. Guests can enjoy a standard yet well-prepared selection, featuring notable items like excellent scrambled eggs and good coffee. Breakfast is served in a charming setting, with a room that overlooks the terrace and garden, adding to its appeal. While some visitors find the breakfast extensive and worth returning for, others feel it is slightly basic or meager, with offerings like pieces of baguette, cake, cookies, small pancakes, and a lack of croissants. The breakfast receives mixed feedback regarding value for money, indicating that there might be limited variety. Nonetheless, for those fond of a traditional French breakfast with quality ingredients, La Gourmandine remains a solid choice.
Rooms
La Gourmandine offers a charming blend of vintage elegance and modern comfort. The hotel features beautifully renovated rooms, some located in an annex within the garden, providing guests with a tranquil setting. Rooms are notably spacious, many of which have balconies or terraces that face south, allowing guests to enjoy lovely views. The interiors showcase tasteful design, with vintage furniture adding a unique touch to the ambiance.
Many reviews highlight the comfort and cleanliness of the rooms, alongside modern amenities such as large comfy beds and tidy bathrooms. A few rooms offer baths instead of showers, adding a relaxing option for visitors seeking to unwind. Guests have noted the lovely staff as a positive aspect, characterized by helpfulness and hospitality.
However, there are minor drawbacks, including some inconsistencies in the condition of the main building and reports of rooms with an unpleasant cigarette smell. Accessibility may be a concern for some, as certain rooms require navigating stairs. Despite a few quirks, including limited service upon arrival and a slightly neglected garden, La Gourmandine remains a delightful option within the context of its old city villa setting, delivering a pleasant and comfortable stay overall.
Beds
The reviews of 'La Gourmandine' highlight the hotel’s beds as a standout feature, with many guests finding them excellent and particularly comfortable. The bed linens receive compliments for their quality, adding to the cozy and restful experience. The rooms are described as comfortable, spacious, and quiet, enhancing the overall relaxation. While the rooms are largely praised, there is a note about the bed having an uncomfortable wide edge. Despite this, guests frequently mention the superb comfort provided by the big, plush beds, along with additional amenities like a jacuzzi bath and a fantastic shower that further elevate the stay.
Cleanliness
La Gourmandine has consistently impressed its guests with its high standards of cleanliness and comfort. The hotel features clean and newly renovated rooms, ensuring that guests enjoy both comfort and privacy during their stay. Many have noted the tidiness of both the rooms and bathrooms, contributing to an overall lovely experience. Guests also appreciate the warm and friendly welcome, along with a very good breakfast that adds to the positive experience. The hotel stands out not only for its cleanliness but also for its tasteful and well-decorated interiors. Its beautiful, well-located setting allows for convenient walks to nearby restaurants, adding to the appeal of this cozy and inviting accommodation. While most feedback highlights the hotel's commitment to maintaining cleanliness, there is an occasional suggestion for aspects of cleanliness to be reviewed, though these instances seem to be in the minority.
Staff
La Gourmandine is praised for its exceptional staff, who are consistently described as friendly, welcoming, and attentive. Guests appreciate the warm reception they receive, noting the kindness and obliging nature of both the staff and the owners. This charming establishment, ideally located in the center, ensures that every interaction with the staff contributes positively to the overall experience. The welcoming environment created by the team enhances the appeal of this beautiful private hotel, making it a standout choice for visitors.
Parking
La Gourmandine, located in the heart of Chatellerault, offers a commendable parking experience to its guests. The hotel's private parking is not only ample but also conveniently situated on-site, providing ease of access for visitors arriving by car. Security is a noted feature, with many guests appreciating the assurance that comes with parking behind gates off the main road. The abundance of parking spaces ensures that guests have little to worry about upon their arrival, adding further comfort to their stay. This feature complements the hotel's central location, making it a practical choice for those seeking both convenience and security in their accommodation.
No, La Gourmandine doesn't have any pool.
No, a spa isn't available at La Gourmandine.
Yes, La Gourmandine welcomes dogs.
Yes, parking facilities are available at La Gourmandine.