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Summary of reviewsThe Red Roof Inn PLUS+ & Suites Malone receives high praise across multiple categories, making it a popular choice for travelers seeking a comfortable and convenient stay. Situated in the heart of Malone, the hotel boasts an accessible location near major routes, dining options, and essential stores, all of which contribute to its ideal status for both short and extended visits.
Guests are particularly impressed by the hotel's complimentary breakfast, which offers a wide variety of nutritious options, including fresh fruits, boiled eggs, and a crowd-favorite waffle maker. While some minor improvements could be made, the overall satisfaction with the breakfast experience is heightened by the friendly service provided by the staff.
The hotel's rooms are another highlight, with visitors frequently noting their spaciousness, cleanliness, and modern amenities. Recent renovations have given the interiors a fresh, high-end feel, and conveniences such as large showers, huge TVs, and comfortable beds ensure a restful night’s sleep. The soundproofing is appreciated for maintaining a quiet environment, while the immaculate condition of both rooms and bathrooms underscores the hotel’s commitment to cleanliness.
The staff at Red Roof Inn PLUS+ & Suites Malone consistently receive accolades for their exceptional service. Guest interactions are marked by friendliness and helpfulness, with team members like Amanda, Liesa, and Jennifer specifically noted for their outstanding assistance. The staff’s proactive approach in offering local recommendations and logistical help contributes to the welcoming atmosphere and enhances the guest experience.
While some guests have mentioned slight firmness in the mattresses, the majority praise the beds for their comfort, with thoughtful touches like pillow options available to cater to individual preferences. Overall, the combination of convenience, quality accommodations, and exemplary service make Red Roof Inn PLUS+ & Suites Malone a commendable choice for visitors.
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