Best Western Ile de France hôtel & Spa
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Summary of reviewsThe Best Western Ile de France hôtel & Spa is a tranquil retreat perched on the heights of Château-Thierry, offering guests picturesque views and a peaceful atmosphere. This charming location, while slightly removed from the town center, is easily accessible from the Paris-Strasbourg highway, providing a serene environment perfect for short stays or leisurely weekends in the Champagne region. The convenience of on-site parking adds to its allure for travelers with cars.
Breakfast at the hotel is generally well-received with a generous buffet featuring homemade bread, fresh orange juice and local products like real fresh honey. The space is comfortable and well-arranged, enhancing the dining experience, although some guests recommend improvements in the quality of certain items and cleanliness.
Dinner at the hotel's restaurant is highly praised, offering a varied menu that caters to different tastes with hearty, home-style cooking. Although service can occasionally be slow and the restaurant is closed on Sundays, the quality and taste of the food make it a highlight of the stay.
The rooms offer a mix of experiences with many guests appreciating their spaciousness, comfort and modern facilities. Balconies and beautiful views further enhance the stay, even though some rooms are noted to be small, dated or in need of maintenance.
Cleanliness is a mixed aspect with many guests finding the rooms and premises to be clean and welcoming. However, there are notable complaints about unclean rooms and common areas, particularly the bathrooms and buffet area.
The staff is frequently praised for their friendliness and professionalism with many guests highlighting the warm welcome and attentive service. Nonetheless, some inconsistencies in staff demeanor and service quality are mentioned.
The hotel's spa offers a variety of amenities, including a pool, hammam, sauna and jacuzzi, providing a relaxing escape praised for its cleanliness and spaciousness. While occasional issues with cleanliness and discrepancies between actual facilities and promotional photos are noted, the spa generally enhances the guest experience.
The gym stands out for its top-quality equipment, surpassing typical hotel fitness centers and the well-maintained pool area, despite being smaller than expected and sometimes chilly, is a popular feature.
Families find the hotel accommodating with accessible facilities, spacious apartments and a welcoming atmosphere. The hotel provides good service for family gatherings, although the comfort of additional beds for children could be improved.
Comfortable beds are a consistent highlight, contributing to a restful stay with their quality bedding and spacious room arrangements. Despite some mentions of variability in bedding comfort, the overall impression is positive.
Finally, the hotel's four-star rating receives mixed feedback with some guests feeling that the amenities and service quality are more reflective of a three-star standard. Nonetheless, many guests find the Best Western Ile de France hôtel & Spa a satisfactory and pleasant choice for their stay.
Categories
Breakfast at the hotel is generally well-received with a generous buffet featuring homemade bread, fresh orange juice and local products like real fresh honey. The space is comfortable and well-arranged, enhancing the dining experience, although some guests recommend improvements in the quality of certain items and cleanliness.
Dinner at the hotel's restaurant is highly praised, offering a varied menu that caters to different tastes with hearty, home-style cooking. Although service can occasionally be slow and the restaurant is closed on Sundays, the quality and taste of the food make it a highlight of the stay.
The rooms offer a mix of experiences with many guests appreciating their spaciousness, comfort and modern facilities. Balconies and beautiful views further enhance the stay, even though some rooms are noted to be small, dated or in need of maintenance.
Cleanliness is a mixed aspect with many guests finding the rooms and premises to be clean and welcoming. However, there are notable complaints about unclean rooms and common areas, particularly the bathrooms and buffet area.
The staff is frequently praised for their friendliness and professionalism with many guests highlighting the warm welcome and attentive service. Nonetheless, some inconsistencies in staff demeanor and service quality are mentioned.
The hotel's spa offers a variety of amenities, including a pool, hammam, sauna and jacuzzi, providing a relaxing escape praised for its cleanliness and spaciousness. While occasional issues with cleanliness and discrepancies between actual facilities and promotional photos are noted, the spa generally enhances the guest experience.
The gym stands out for its top-quality equipment, surpassing typical hotel fitness centers and the well-maintained pool area, despite being smaller than expected and sometimes chilly, is a popular feature.
Families find the hotel accommodating with accessible facilities, spacious apartments and a welcoming atmosphere. The hotel provides good service for family gatherings, although the comfort of additional beds for children could be improved.
Comfortable beds are a consistent highlight, contributing to a restful stay with their quality bedding and spacious room arrangements. Despite some mentions of variability in bedding comfort, the overall impression is positive.
Finally, the hotel's four-star rating receives mixed feedback with some guests feeling that the amenities and service quality are more reflective of a three-star standard. Nonetheless, many guests find the Best Western Ile de France hôtel & Spa a satisfactory and pleasant choice for their stay.
Hotel near Golf Courses
This hotel is identified as a golf hotel near Golf du Val Secret, located approximately 2 km from the course. It offers a spa and indoor swimming pool for relaxation after golfing.
Hotel for Honeymoon
Featuring spa facilities, it provides opportunities for relaxation and rejuvenation. Its comfortable accommodations and convenient location make it suitable for a honeymoon.
Hotel with Spa
This 4-star hotel includes a spa. It also has a swimming pool. The hotel is well-regarded by guests booking spa hotels in the Aisne region.
Family Friendly Hotel
Located in Château-Thierry, this hotel offers spa facilities and family-friendly amenities. It provides a relaxing environment for parents while ensuring children are well-catered for.
Dog Friendly Hotel
This hotel is a 4-star hotel in Château-Thierry. It is a pet-friendly hotel.
Hotel with Swimming Pool
This hotel features a swimming pool and spa facilities, offering guests a relaxing and rejuvenating experience. It is located in Château-Thierry, providing picturesque views of the Marne Valley.
Heated Pool Indoor Pool
Business Hotel
The presence of 'Spa' suggests additional amenities for relaxation and wellness, which can be beneficial for business travelers seeking to unwind after meetings or work.
Hotel with Parking
This hotel offers parking, along with an indoor swimming pool and spa center, making it a well-rounded option for relaxation and convenience.
EV charging stations
Accessible Hotel
This hotel offers wheelchair-friendly rooms in accordance with DIN standards 18024 and 18025. It also provides marked disabled parking spaces and easy wheelchair access, making it a top choice for accessibility.
Hotel with Gym
This hotel offers a gym, indoor pool, spa, sauna, and jacuzzi. It provides complimentary access to the spa and fitness facilities for guests, making it a great choice for fitness enthusiasts.
Hotel with EV Charging Stations
This hotel is a Best Western property that includes a spa, suggesting a higher level of service and amenities. It explicitly offers EV charging, making it suitable for EV owners seeking comfort and convenience.
4-Star Hotel
The hotel features a spa and comfortable rooms, offering a relaxing experience. It is well-equipped with facilities suitable for both leisure and business travelers.
Hotel with Indoor Pool
This 4-star hotel provides an indoor swimming pool as part of its spa center. The spa facilities include a hot tub, sauna, and steam room, complementing the pool for relaxation.
Hotel with Heated Pool
This 4-star hotel features an indoor pool as a central part of its full-service spa. The spa provides a hot tub, sauna, steam room, Turkish bath/hammam, and various massage and body treatments, offering a robust heated pool and extensive spa experience.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Guest Reviews
Best Western Ile de France hôtel & Spa enjoys a picturesque setting on the heights of Château-Thierry, offering guests a tranquil retreat with impressive views of the town and surrounding nature. The location, although a bit out of town, is ideal for those seeking a peaceful environment, making it perfect for a stopover or a relaxing weekend in the Champagne region. Easily accessible from the Paris-Strasbourg highway, the hotel is strategically situated for travelers needing convenient access to main roads.
While the hotel's position above Château-Thierry provides stunning vistas and a serene atmosphere, it is worth noting that access to the city center requires a short drive, as walking or biking into town is not feasible. For those seeking a quiet stay, the location atop a small hill offers a calming atmosphere complemented by the area's natural beauty.
Despite being close to the highway, the surroundings remain quiet, making it a practical, yet peaceful place to stay. Furthermore, the on-site parking enhances the convenience for guests traveling by car. Overall, the Best Western Ile de France hôtel & Spa balances a serene location with good accessibility, making it suitable for short stays and those exploring the Champagne region.
At the Best Western Ile de France hôtel & Spa, the breakfast experience seems to receive favorable feedback from many guests. Words like superb, excellent and generous pepper the reviews, illustrating a generally well-regarded diversity and quality. Breakfast offerings include a varied selection with homemade bread, fresh orange juice, local products and, notably, real fresh honey served with a comb. This sumptuous buffet, well-organized and replenished until 10 a.m., presents a hearty meal that many found to be a great value for money.
The breakfast space itself is well arranged and comfortable, providing a pleasant start to the day. Guests often mention a top-notch service that aligns with a warm welcome and friendly staff, enhancing the overall positive experience.
However, a few points of critique surface. Some guests felt the breakfast didn't quite justify its premium price, mentioning that certain items like cold cuts and smoked salmon were of questionable freshness or that the cleanliness in the buffet area could be improved. Additionally, occasional issues with replenishment and the noisy machine in the breakfast room were noted.
In summary, while there are areas for improvement, the breakfast at Best Western Ile de France hôtel & Spa generally offers a plentiful, varied and tasty start to the day, marked by a commendable selection and overall positive atmosphere.
The dinner experience at the Best Western Ile de France hôtel & Spa is widely praised by guests. Many attest to the quality of the food, noting that the meals are not only delicious but also prepared with fresh, high-quality ingredients. The varied menu offers a wide selection of dishes, catering to different tastes with hearty and tasty options, including real home-style cooking and original starters. Both breakfast and dinner receive commendations for their excellence.
The restaurant staff is generally described as friendly and attentive, contributing positively to the dining experience. However, some reviews mention slow service, indicating that improvements could be made in this area. Despite occasional delays, guests find the cuisine to be worth the wait, describing meals as refined, plentiful and well-priced.
Sundays can be a bit of a downside as the restaurant is closed, leaving some guests unable to dine on-site. Yet, when it is open, the restaurant becomes a highlight of the hotel stay with several guests recommending it as a must-visit for its excellent culinary offerings. Overall, the restaurant at Best Western Ile de France hôtel & Spa provides a delightful dining experience that aligns well with the hotel's high standards.
Best Western Ile de France hôtel & Spa offers a mix of room experiences for its guests. Many appreciated the spacious, comfortable rooms, particularly highlighting the good bedding and modern facilities. The balconies and views from some rooms enhance the stay, making it even more enjoyable. Guests found the cleanliness satisfactory in most cases and rooms were often described as cozy and well-furnished. The quiet and charming location, coupled with good soundproofing, ensures a relaxing environment.
On the downside, some rooms were described as small and dated with issues like clogged ducts and broken bathroom fittings detracting from the experience. Cleanliness seemed inconsistent with occasional mentions of dirty rooms. Some facilities, such as the hairdryer and bathroom fittings, were in need of repair. The older bathrooms also received some criticism. Despite these drawbacks, the hotel’s spacious, comfortable suites and the good quality-to-price ratio at the restaurant leave many guests with a positive overall impression.
Visitors to the Best Western Ile de France hôtel & Spa have consistently praised the comfort of the beds. Many found the beds to be very large with descriptions often highlighting their super comfortable nature. The bedding has received numerous commendations for its quality, contributing significantly to the overall comfort of guests' stays. Even the sofa beds were reported to be comfortable. The spacious rooms and good air conditioning further enhance the sleeping experience.
Quality bedding coupled with thoughtful service leaves a positive impression, although there were occasional mentions that the comfort of the bedding wasn't up to par in every room. Nonetheless, the hotel's commitment to providing a restful and pleasant stay through its high standards of bedding and room comfort is a notable aspect frequently appreciated by its guests.
The Best Western Ile de France hôtel & Spa has received mixed reviews regarding its cleanliness. On the positive side, many guests have praised the cleanliness of their rooms, describing the hotel as very clean, newly renovated and welcoming. The cleanliness of the general premises, along with the friendly and accommodating staff, has also been noted positively. Some guests highlighted the extensive breakfast and excellent restaurant, along with the great location of the hotel.
However, there have been numerous complaints about cleanliness that cannot be overlooked. Some guests found their rooms unclean upon arrival with reports of basic cleaning issues such as hair, dust and grime. The cleanliness of bathrooms, both in the rooms and communal areas, has frequently been mentioned as subpar with some describing them as outdated and lacking basic amenities. The dining area also garnered negative remarks with complaints of sticky floors and unclean tables during breakfast. Issues with dirty windows, a cold and dirty pool and hygiene at the buffet area have also been highlighted.
While the hotel does manage to rectify some issues swiftly upon notification and provide small compensations, the overall sentiment suggests that the cleanliness of the hotel has significant room for improvement. Guests seeking a consistently clean environment might find their experience here mixed.
At Best Western Ile de France hôtel & Spa, the majority of reviews commend the staff for their kindness and attentiveness, highlighting their friendly and accommodating nature. Many guests appreciated the warm welcome and the team's effort to meet customer needs. The reception staff received particular praise for their pleasant demeanor and helpfulness. Descriptions of the staff often include terms such as charming, professional and attentive with several guests noting an exceptional level of service.
However, the feedback also reveals some inconsistencies. While the team was predominantly noted for being friendly and service-oriented, there were mentions of unfriendliness and inefficiency from a few staff members. Some reviewers felt that one or two personnel were unwelcoming or lacked professionalism. Despite these occasional negative remarks, the overall sentiment emphasizes a mostly positive experience with the hotel staff, marked by their considerate and kind interactions with guests.
The Best Western Ile de France hôtel & Spa offers a spa experience that has garnered a mix of feedback from guests with many highlighting its strengths. Guests particularly appreciated the inclusion of access to a comprehensive spa and gym area in their bookings, featuring amenities like a pool, hammam, sauna and jacuzzi. The spa's overall quality and affordability were frequently mentioned with many describing it as very nice, clean and spacious. The bright and pleasant swimming pool also stood out as a highlight.
Several guests found the spa to be a relaxing escape, especially noting its utility in providing stress relief from the hustle of Parisian life. The wellness area, including the breakfast restaurant, was well-received and considered convenient for relaxation. The staff’s welcome and the ambiance of the spa were also praised with some describing it as more than perfect.
However, there were occasional concerns about the cleanliness of the surroundings and some discrepancies between the actual spa and the photos on the website. Despite these issues, the overall sentiment towards the spa is positive with many guests expressing that it offered great value for money and enhanced the quality of their stay.
Best Western Ile de France hôtel & Spa offers an impressive gym experience that stands out among typical hotel fitness centers. Reviews highlight the gym for its top-notch equipment and commendable services. The facilities go beyond expectations, providing much more than the usual hotel gym offerings. The fitness center is complemented by the hotel's overall excellent amenities, ensuring a comfortable and well-equipped stay for fitness enthusiasts.
The pool at Best Western Ile de France hôtel & Spa earns mixed reactions from guests. The facility is frequently described as clean, well-maintained and part of a lovely spa area that includes amenities such as a Jacuzzi, sauna and hammam. The pool itself is often noted for its beautiful views of the landscape and is generally appreciated for being heated and covered, which adds a layer of comfort for visitors. However, some guests find the pool smaller than anticipated and occasionally chilly. There are also mentions of the pool being out of service or under construction at times, leaving only half available for swimming. Furthermore, there is an extra fee for accessing the pool, which might come as a surprise for some visitors. Despite these points, many guests still consider the pool a great addition to the hotel experience and praise its aesthetic and relaxing environment.
Best Western Ile de France hôtel & Spa stands out for its convenient and ample parking facilities. Guests appreciate the large private parking lot, which offers plenty of free parking spaces. The hotel provides secure parking options, including a secure bike garage and the parking is well located for easy access. The availability of numerous parking spaces right in front of the hotel ensures that guests can park their vehicles without hassle. Although occasionally full, the parking lot generally accommodates all guests, making it a stress-free experience for those driving to the hotel.
The Best Western Ile de France hôtel & Spa is a convenient and cozy option for families, offering a welcoming atmosphere for those traveling with children of all ages, including infants. The accommodations are particularly well-suited for wheelchair users and those with reduced mobility, ensuring accessibility throughout the hotel, from the parking area to the rooms and the restaurant. Families can enjoy spacious apartments featuring real kitchens and dining areas, making longer stays comfortable.
The hotel is a solid choice for family gatherings and stopovers, providing good service in the restaurant, particularly noted during the festive season. While the evening menu may not fully cater to children, the overall dining experience receives positive remarks. However, some reviews suggest that the second bed in family rooms could be more comfortable. Despite this minor drawback, the hotel delivers a pleasant and practical stay for families on the go.
The Best Western Ile de France hôtel & Spa has garnered some mixed reviews regarding its four-star rating. Guests consistently express disappointment, noting that the hotel's standards fall closer to three stars rather than the advertised four. Criticisms focus on the overall quality not meeting the expectations of a four-star establishment with some citing a lack of professionalism and organization. Despite these concerns, the hotel is praised for its good exterior appearance and offers a good quality to price ratio. The restaurant receives positive feedback for its very good dining experience.
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Location
While the hotel's position above Château-Thierry provides stunning vistas and a serene atmosphere, it is worth noting that access to the city center requires a short drive, as walking or biking into town is not feasible. For those seeking a quiet stay, the location atop a small hill offers a calming atmosphere complemented by the area's natural beauty.
Despite being close to the highway, the surroundings remain quiet, making it a practical, yet peaceful place to stay. Furthermore, the on-site parking enhances the convenience for guests traveling by car. Overall, the Best Western Ile de France hôtel & Spa balances a serene location with good accessibility, making it suitable for short stays and those exploring the Champagne region.
Breakfast
The breakfast space itself is well arranged and comfortable, providing a pleasant start to the day. Guests often mention a top-notch service that aligns with a warm welcome and friendly staff, enhancing the overall positive experience.
However, a few points of critique surface. Some guests felt the breakfast didn't quite justify its premium price, mentioning that certain items like cold cuts and smoked salmon were of questionable freshness or that the cleanliness in the buffet area could be improved. Additionally, occasional issues with replenishment and the noisy machine in the breakfast room were noted.
In summary, while there are areas for improvement, the breakfast at Best Western Ile de France hôtel & Spa generally offers a plentiful, varied and tasty start to the day, marked by a commendable selection and overall positive atmosphere.
Dinner
The restaurant staff is generally described as friendly and attentive, contributing positively to the dining experience. However, some reviews mention slow service, indicating that improvements could be made in this area. Despite occasional delays, guests find the cuisine to be worth the wait, describing meals as refined, plentiful and well-priced.
Sundays can be a bit of a downside as the restaurant is closed, leaving some guests unable to dine on-site. Yet, when it is open, the restaurant becomes a highlight of the hotel stay with several guests recommending it as a must-visit for its excellent culinary offerings. Overall, the restaurant at Best Western Ile de France hôtel & Spa provides a delightful dining experience that aligns well with the hotel's high standards.
Rooms
On the downside, some rooms were described as small and dated with issues like clogged ducts and broken bathroom fittings detracting from the experience. Cleanliness seemed inconsistent with occasional mentions of dirty rooms. Some facilities, such as the hairdryer and bathroom fittings, were in need of repair. The older bathrooms also received some criticism. Despite these drawbacks, the hotel’s spacious, comfortable suites and the good quality-to-price ratio at the restaurant leave many guests with a positive overall impression.
Beds
Quality bedding coupled with thoughtful service leaves a positive impression, although there were occasional mentions that the comfort of the bedding wasn't up to par in every room. Nonetheless, the hotel's commitment to providing a restful and pleasant stay through its high standards of bedding and room comfort is a notable aspect frequently appreciated by its guests.
Cleanliness
However, there have been numerous complaints about cleanliness that cannot be overlooked. Some guests found their rooms unclean upon arrival with reports of basic cleaning issues such as hair, dust and grime. The cleanliness of bathrooms, both in the rooms and communal areas, has frequently been mentioned as subpar with some describing them as outdated and lacking basic amenities. The dining area also garnered negative remarks with complaints of sticky floors and unclean tables during breakfast. Issues with dirty windows, a cold and dirty pool and hygiene at the buffet area have also been highlighted.
While the hotel does manage to rectify some issues swiftly upon notification and provide small compensations, the overall sentiment suggests that the cleanliness of the hotel has significant room for improvement. Guests seeking a consistently clean environment might find their experience here mixed.
Staff
However, the feedback also reveals some inconsistencies. While the team was predominantly noted for being friendly and service-oriented, there were mentions of unfriendliness and inefficiency from a few staff members. Some reviewers felt that one or two personnel were unwelcoming or lacked professionalism. Despite these occasional negative remarks, the overall sentiment emphasizes a mostly positive experience with the hotel staff, marked by their considerate and kind interactions with guests.
Spa
Several guests found the spa to be a relaxing escape, especially noting its utility in providing stress relief from the hustle of Parisian life. The wellness area, including the breakfast restaurant, was well-received and considered convenient for relaxation. The staff’s welcome and the ambiance of the spa were also praised with some describing it as more than perfect.
However, there were occasional concerns about the cleanliness of the surroundings and some discrepancies between the actual spa and the photos on the website. Despite these issues, the overall sentiment towards the spa is positive with many guests expressing that it offered great value for money and enhanced the quality of their stay.
Gym
Pool
Parking
Family
The hotel is a solid choice for family gatherings and stopovers, providing good service in the restaurant, particularly noted during the festive season. While the evening menu may not fully cater to children, the overall dining experience receives positive remarks. However, some reviews suggest that the second bed in family rooms could be more comfortable. Despite this minor drawback, the hotel delivers a pleasant and practical stay for families on the go.
4 Star
Yes, Best Western Ile de France hôtel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Best Western Ile de France hôtel & Spa.
Yes, Best Western Ile de France hôtel & Spa welcomes dogs.
Yes, parking facilities are available at Best Western Ile de France hôtel & Spa.
Yes, Best Western Ile de France hôtel & Spa has a gym.
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Bed & Breakfast in Chierry
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From $150
