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Summary of reviewsAce Hôtel Chartres is particularly praised for its convenient and quiet location, strategically placed near major highways, making it an ideal stopover for travelers en route to destinations like Nantes, Brittany or the south of France. Though located in an industrial area just outside Chartres, the hotel offers easy access to the city center for quick visits to historic sites and local dining options. This placement fulfills the need for a peaceful yet accessible accommodation point for those with cars.
The breakfast at Ace Hôtel Chartres receives overall favorable reviews for its value and variety with guests appreciating the fresh offerings and hearty buffet. Despite some minor critiques regarding the limited savory options and occasional replenishment issues, the breakfast experience is generally considered satisfactory.
Dining options around the hotel are convenient and varied with a highly praised Asian restaurant right next door and several other eateries within walking distance. Although the hotel lacks an on-site restaurant for dinner, the nearby choices suffice for different tastes and preferences, even though late-night dining options are limited.
The rooms are consistently noted for their spaciousness, cleanliness and comfort, ideal for families and short stays. Guests appreciate the modern amenities, effective soundproofing and overall value for money provided. Some minor issues like occasional stuffiness do not significantly detract from the positive room experiences.
Cleanliness is a hallmark of Ace Hôtel Chartres with the hotel maintaining high standards in both rooms and common areas. Guests commend the spotless conditions and the housekeeping staff's dedication. This commitment to cleanliness extends to the parking area and public spaces, ensuring a consistently pristine environment.
The hotel staff is frequently described as welcoming, friendly and helpful, enhancing the overall guest experience. The multilingual receptionists earn particular praise for facilitating smooth communication and providing local recommendations.
The complimentary WiFi receives mixed reviews with many guests finding it reliable and high-speed, though others encounter slower service. The availability of charging points in the rooms adds to guest convenience.
Parking facilities are well-received with guests appreciating the secure, gated and monitored parking area. The ample, free parking spaces and easy access from main roads make it a stress-free option for travelers.
Family accommodations at the hotel are highly rated with spacious, soundproof rooms and configurations suitable for different family sizes, including those with pets. The hotel's features and amenities cater well to families on the move, ensuring a comfortable and practical stay.
Beds at Ace Hôtel Chartres are generally described as comfortable with high-quality bedding and firm mattresses, contributing to a restful sleep experience. Clean linens and spacious bed options further add to guest satisfaction.
As a solid three-star accommodation, Ace Hôtel Chartres delivers excellent value for money. The hotel offers essential comforts and functional amenities, making it suitable for short stays and stopovers. The level of cleanliness and comfort often surpasses typical three-star expectations.
The hotel is also commended for its accessibility features, catering to guests with disabilities through accessible rooms, large bathrooms and necessary facilities like ramps and elevators. The convenient location and ample parking enhance its suitability for guests with mobility issues.
Lastly, Ace Hôtel Chartres is dog-friendly, welcoming pets with specific amenities and rooms designed for travelers with dogs. The reasonable pet fee and accommodating nature ensure a pleasant stay for both human and canine guests.
In summary, Ace Hôtel Chartres stands out for its spacious, clean rooms, exceptional staff and convenient facilities, making it a reliable and value-for-money choice for travelers, families and pet owners. Show more
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Categories
Dog Friendly Hotel
This hotel offers pet-friendly accommodations and free private parking. It provides a comfortable stay for guests traveling with pets. The hotel also offers essential amenities.
Hotel with Parking
This hotel features a private, free, and secure car park where guests can park their vehicles safely. It explicitly states having a capacity for 70 cars, ensuring ample parking space.
Accessible Hotel
Ace Hôtel Chartres offers wheelchair-accessible facilities, including specific 'Double Room - Accessible aux Personnes à Mobilité Réduite' options. The hotel also provides a wheelchair-accessible public washroom and a lift.
3-Star Hotel
This hotel offers free private parking and Wi-Fi throughout the property, located within a 10-minute drive of Chartres Cathedral. The rooms are soundproofed, air-conditioned, and have separate bathrooms.
Family Friendly Hotel
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, a flat-screen TV and city views. The unit has 1 bed.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room offers air conditioning, a flat-screen TV and city views. The unit has 2 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room provides air conditioning, a flat-screen TV and city views. The unit offers 3 beds.
Double Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room provides air conditioning, a flat-screen TV and city views. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Ace Hôtel Chartres is praised for its quiet and convenient location, ideal for travelers looking for a stopover on their way to various destinations like Nantes, Brittany or the south of France. Positioned close to major highways, the hotel offers easy access for road travelers and its proximity to the Paris-Chartres route and RN154 makes it a strategic choice for those continuing their journey.
Although located in an industrial area on the outskirts of Chartres, the hotel is a short drive away from the city center, allowing for quick visits to the historic center, the cathedral and local shops and restaurants. Various dining options, including a nearby Chinese restaurant, boulangerie and family-friendly eateries, add to the convenience.
For those with cars, the hotel's placement provides straightforward access to Chartres and surrounding major roads, ensuring a peaceful environment away from the city's hustle while remaining accessible. Despite being a bit removed from the central attractions of Chartres and sometimes tricky to find at night, the location fulfills the needs of travelers looking for a quiet, functional and well-placed stopover point.
Breakfast
The breakfast experience at Ace Hôtel Chartres receives an overall positive response with guests appreciating the value for money and the variety of options available. The buffet is often described as plentiful, hearty and well-maintained, featuring fresh croissants, bread, pastries, yogurt and fruit. Several guests were pleased with the provision of gluten-free options and the presence of items like boiled eggs. Despite these positives, some reviews note areas for improvement, mentioning the limited selection of savory items, occasional replenishment issues and the need for more fresh fruits and cold meats. The breakfast room is described as spacious and convenient, although there's feedback suggesting it could be better organized to avoid queues. The quality of coffee received mixed comments with some guests finding it excellent and others less satisfied, particularly when the coffee machines malfunctioned. Overall, the breakfast offerings are deemed satisfactory, particularly considering the affordability, though there is room for refinement to enhance the guest experience.
Dinner
Dining options around Ace Hôtel Chartres receive mixed reviews, but several positive aspects stand out. Guests appreciate the very good Asian restaurant right next door, describing it as tasty and convenient with many choices from a buffet. The restaurant's proximity allows for easy access without needing to drive, which is a significant convenience for many visitors.
Additionally, the location of the hotel offers a variety of dining choices within walking distance, including well-known fast food options and a La Boucherie restaurant only a short stroll away. This array of nearby restaurants makes dining straightforward and accessible for travelers.
While the hotel itself does not have an on-site restaurant for dinner, the nearby eateries more than make up for it, providing a range of cuisines to suit different tastes. Guests expressed that the hotel could improve by providing vegetarian options for in-room dining, but the nearby dining options still ensure guests have plenty of choices. However, it's noted that there’s no nearby dining option that's open late and some found it noisy due to the bustle of restaurant customers at night.
In summary, Ace Hôtel Chartres benefits from a convenient location with numerous dining options immediately accessible, especially the well-received Asian restaurant next door.
Rooms
The rooms at Ace Hôtel Chartres are consistently praised for their generous size, cleanliness and comfort. Guests highlight the spacious nature of the rooms, which are ideal for families, featuring well-equipped layouts, modern amenities and large bathrooms. Reviewers appreciate the comfortable bedding and the effective soundproofing, ensuring a restful stay. Many note that the rooms are both functional and cozy, making them perfect for short stays. Cleanliness is paramount with many guests observing spotless, well-maintained conditions. The hotel's value for money is frequently mentioned with guests finding the room sizes and amenities surpassing their expectations. Minor issues such as occasional stuffiness and a few instances of stale odors do not overshadow the overall positive room experiences.
Beds
The reviews for Ace Hôtel Chartres highlight a consistently positive experience regarding the beds. Guests frequently mention the beds as good, comfortable and even extremely comfortable. The bedding is often described as top-notch, cozy and of high quality. Many guests found the mattresses to be very comfortable, mentioning firm but well-cushioned options. Spacious rooms with large, clean beds also add to the overall comfort. Some reviewers appreciated the king-sized and XXL bed options, noting their comfortable and ample size. Clean linens reinforced the comfortable sleeping experience. Although there are occasional comments about issues such as poor quality pillows or minor bed frame complications, the majority of guests seem to express satisfaction with the bed quality at Ace Hôtel Chartres.
Cleanliness
Ace Hôtel Chartres consistently receives high praise for its cleanliness, making it a reliable choice for travelers who value hygiene and comfort. The establishment boasts clean and comfortable rooms with spotless bathrooms, beds and linens. Guests frequently highlight the modern, well-equipped and air-conditioned accommodations, emphasizing that the rooms are not only clean but also spacious and functional.
The hotel's daily housekeeping ensures that both rooms and common areas maintain an impeccable standard of cleanliness. Visitors appreciate the cleanliness of newly-renovated interiors, clean balconies and well-maintained facilities. From the spotless sheets to the tidy bathrooms and functional common areas, it's clear the housekeeping staff takes great pride in their work, often receiving special commendations for their efforts.
Even though a few guests noted minor lapses, the overall feedback underscores the hotel's commitment to maintaining a clean and hygienic environment. This dedication extends to the cleanliness of the parking area, showers and public spaces, providing guests with a consistently pristine experience throughout their stay. With its combination of cleanliness, modern facilities and comfortable accommodations, Ace Hôtel Chartres stands out as a welcoming and reliable choice for both short and extended stays.
Staff
The reviews for Ace Hôtel Chartres consistently highlight the exceptional quality of its staff. Guests describe the team as welcoming, friendly and helpful, frequently using terms such as polite, attentive and professional. The receptionists receive special praise for their kindness, patience and multilingual abilities, ensuring smooth communication. Visitors appreciate the warm and smiling welcome they receive, mentioning the staff's efficiency and willingness to provide recommendations for local restaurants and attractions. The hotel staff's hospitality is complemented by the cleanliness and quietness of the hotel rooms. Overall, the friendly, supportive and highly professional demeanor of the staff at Ace Hôtel Chartres significantly enhances the guest experience, making it a noteworthy choice for travelers.
Wi-Fi
Ace Hôtel Chartres offers complimentary WiFi that many guests have found to be good, reliable and even high-speed in some cases. The consistency of the WiFi is generally appreciated and it is available throughout the hotel, ensuring that guests can stay connected in their rooms and common areas. However, experiences with the WiFi can vary; while some guests reported a fast and stable connection, others encountered slow speeds or unreliable service. Nonetheless, the presence of charging points in the rooms is an added convenience for those needing to stay powered up. For the best experience, it would be beneficial if WiFi codes were provided automatically upon check-in rather than requiring a request from the customer.
Parking
Ace Hôtel Chartres is well-praised for its parking facilities, frequently described as secure, fenced and closely monitored. Guests find it reassuring that the parking area is gated, monitored with cameras and secured by night, adding an extra layer of safety. The availability of ample, free parking spaces directly at the hotel is highly appreciated, providing both convenience and peace of mind. The ease of access from the highway and main roads, coupled with a spacious layout, makes parking stress-free for travelers. Many note that the hotel includes parking in its services, ensuring that guests need not worry about additional charges. The parking's proximity to the hotel rooms and the presence of 24-hour staff enhance the overall convenience, allowing guests to park comfortably and feel confident about the security of their vehicles.
Family
Ace Hôtel Chartres receives positive feedback from families looking for a comfortable and practical place to stay. Reviews highlight the spacious and well-organized family rooms that can accommodate different family sizes, including those traveling with pets. The hotel is described as family-friendly with features such as large rooms with queen and twin beds and availability of baby cots, ensuring that everyone is comfortably bedded. Guests appreciate the clean and soundproof rooms, making for a quiet stay, which is ideal after a long day of travel.
Most reviews mention how the hotel is perfect for a family layover or a one-night stay, thanks to its practical amenities and easy access. The free parking and secure environment add to the convenience for families on the go. Additional facilities for children and safe spaces contribute to making the stay relaxed and hassle-free.
The breakfast, while generally good, has room for improvement with some guests suggesting the inclusion of scrambled eggs and grilled bacon. Despite this minor critique, the overall experience for families remains positive, making Ace Hôtel Chartres a recommended spot for those traveling with kids.
In summary, Ace Hôtel Chartres stands out for its spacious, clean and functional family rooms, exceptional pet-friendly policy and secure, quiet environment, making it an ideal choice for families in transit.
3 Star
Ace Hôtel Chartres provides solid three-star accommodations that cater to budget-conscious travelers. Guests frequently mention the excellent value for money, highlighting the hotel's affordability without compromising on essential comforts. The property offers functional amenities and services that are suitable for short stays, such as effective stopovers during holiday trips. The level of cleanliness and comfort often exceeds expectations for a three-star rating with some guests even suggesting that the bedding and interiors could rival a four-star establishment.
Breakfast options are described as simple yet satisfactory, meeting the needs of most visitors without unnecessary frills. Conveniently located not far from the city center, the hotel serves as a practical choice for those looking to explore the area or needing a reliable place to rest for the night.
Overall, Ace Hôtel Chartres aligns well with standard three-star expectations, delivering dependable service and comfort at a good price-quality balance. Whether for an overnight stay or a brief stop en route to another destination, it offers the key amenities required for a pleasant and affordable lodging experience.
Accessible
Ace Hôtel Chartres receives commendations for its accessibility features tailored to guests with disabilities. The hotel boasts an array of accommodations such as accessible rooms, large bathrooms suited for limited mobility and facilities like ramps and elevators, making it a viable choice for wheelchair users and elderly individuals. Visitors appreciate the clean and well-designed rooms equipped with necessary amenities, such as kettles in handicap-accessible rooms. The hotel's premises are conveniently reachable via major highways with ample free parking and accessible parking spots. The 24-hour reception ensures that assistance is always available. However, while most feedback is positive, there were mentions of minor drawbacks like a non-functional bathroom lock and the absence of separate toilets in the building. Overall, the hotel is noted for its organization and suitability for short stays, particularly for guests with mobility issues.
Dog Friendly
Ace Hôtel Chartres warmly welcomes pets, making it an ideal choice for travelers with dogs. With a reasonable fee of 6€ per night for each dog, the hotel ensures affordability for pet owners. Numerous reviews highlight the hotel's dog-friendly amenities and its accommodating nature toward dogs, ensuring that canine guests are well-received.
Dogs are allowed throughout the hotel and many guests observed a significant number of fellow travelers with their dogs, emphasizing its popularity among dog owners. Specific rooms are available for those traveling with dogs and the overall service is tailored to be pet-friendly.
Despite a few mentions of dog barking in neighboring properties, the consensus among guests is overwhelmingly positive regarding the hotel's treatment of pets. Ace Hôtel Chartres stands out for its ability to integrate dogs comfortably into their stay, cementing its reputation as a welcoming destination for pet-friendly travels.
No, Ace Hôtel Chartres doesn't have any pool.
No, a spa isn't available at Ace Hôtel Chartres.
Yes, Ace Hôtel Chartres welcomes dogs.
Yes, parking facilities are available at Ace Hôtel Chartres.